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Magic (Hurt feelings & Forgiveness)

by Service Design Lead at Fjord on May 24, 2011

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We live in modern times, witchcraft has been replaced by technologically magical products and service whose appearance is as alluring as our expectations of how we can use them. The more utopian the ...

We live in modern times, witchcraft has been replaced by technologically magical products and service whose appearance is as alluring as our expectations of how we can use them. The more utopian the products and service we use become the less we need to understand how they work, which is fine, until something goes wrong and you need to get it working again.

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  • olishaw oli shaw, Service Design Lead at Fjord you can find out some more background information on my site.

    http://www.olishaw.com/2011/magic-hurt-feelings-forgivness/
    2 years ago
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