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Chapter 05
Chapter 05
Chapter 05
Chapter 05
Chapter 05
Chapter 05
Chapter 05
Chapter 05
Chapter 05
Chapter 05
Chapter 05
Chapter 05
Chapter 05
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Chapter 05

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Ethical Theories and Behaviors …

Ethical Theories and Behaviors
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  1. CHAPTER 5 SLIDE 1CHAPTER Ethical Theories 5 and Behaviors 1 Ethics 101 2 Characteristics of Ethical Organizations 3 Making Ethical Decisions 4 Characteristics of Ethical Administrative Professionals© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
  2. CHAPTER 5 SLIDE 2Ethics 101 Ethics Standards that help us Business ethics determine right from wrong or what we ought to do Honesty Loyalty The application of ethical Kindness to others standards in the workplace© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
  3. CHAPTER 5 SLIDE 3Ethics are often confused with …  Laws  Character Your consistent personal standards of behavior  Values Personal beliefs about what is right and wrong© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
  4. CHAPTER 5 SLIDE 4Characteristics of EthicalOrganizations Environmental responsibility Global awareness ● Avoid countries and companies with poor ethical records ● Use their influence as customers to effect change© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
  5. CHAPTER 5 SLIDE 5Characteristics of EthicalOrganizations Organizational commitment to ethical behavior Honesty Commitment to diversity and nondiscrimination© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
  6. CHAPTER 5 SLIDE 6Federal law prohibitsdiscrimination based on … Race or color  Disability Gender  Age Religious beliefs  Genetic information National origin© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
  7. CHAPTER 5 SLIDE 7Sexual Harassment Quid pro quo Hostile environment Sexual demands are directly tied to keeping your job or a job benefit. Use of embarrassment, humiliation, or fear to create a negative workplace climate© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
  8. CHAPTER 5 SLIDE 8Characteristics of EthicalOrganizations Commitment to the community Commitment to employees ● Realistic job expectations ● Good pay and compensation ● Fair and useful evaluations ● Training in new skills ● Employee input ● Cooperation and collaboration© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
  9. CHAPTER 5 SLIDE 9An Ethical Road Map Integrity Responsibility Compassion Forgiveness Brian A Jackson/Shutterstock.com© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
  10. CHAPTER 5 SLIDE 10Making Ethical Decisions What are the facts? What are the ethical issues? Who are the stakeholders? Whom will the decision affect? What are the different perspectives?© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
  11. CHAPTER 5 SLIDE 11Making Ethical Decisions What are the practical constraints? What actions should I take? Are they practical? peepo/iStockphoto.com© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
  12. CHAPTER 5 SLIDE 12If you’re still not sure ... How would it look in the newspaper? Is it legal? Could I proudly tell my family? Will I be proud of it in the future? Does it fit with who I am?© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
  13. CHAPTER 5 SLIDE 13Characteristics of EthicalAdministrative Professionals Committed to ethical behavior Refuse to engage in negative workplace politics Trustworthy with confidential information Honest Loyal© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

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