Risk management for risky times

ohad.samet@klarna.com
http://fraudbackstage.blogspot.com
@ohadsamet
Risk Management for Risky Times

The Market
Who’s Out There?
The Payments Market Beyond eCommerce
Disruption, the Next Generation
Risk Management is Not What it Used to Be
Consumer Risk is a Solved Problem. Or is it?
…But Seller Risk Definitely Isn’t
(Some Popular Risk Equations)
Data Overload
The Single Source of Truth
Iterate, Iterate, Iterate
The Challenge
Solutions That Work

Who’s Out There?

Why don’t you become a payments provider?

The Payments Market Beyond eCommerce

Digital
Marketplaces
Local-mobile-offline

Disruption Next-Gen

The Method: Short term Credit
The Wallet: Payroll

Risk Managementis not What It Used To Be
Core Part of the Product
Technology Challenge
The Factory Approach *

Consumer Risk is a Solved Problem
I can pay!
I’m that Guy!
?

Or It IS?
Fake Identities
Stolen Identities
Account Take Over
Hacked Machines
Returning Fraudsters
Crime Rings
Device Fingerprinting
Blacklists
Limits

The Initial Encounter
TRUST ME

Merchant Risk isn’t solved

Risk “equations”
P[loss]*[Exposure]= Risk
Data + Domain Expert + Iterations
= Quality Decision

Data Overload

.edu
.edu
.edu
Context is Everything
.edu
.edu
CitiCITIBANK SOUTH DAKOTA
Citybank
Know your Customers
BofABOA
America Bank
BANK OF AMERICA
Don’t use blacklists

The Single Source of Truth *
The Basic capability: Txn Review
Focus on the Why, Focus on People
Generalize
Analytic Storytelling

Iterate, Iterate, Iterate

Questions?Ohad.samet@klarna.com@ohadsamethttp://fraudbackstage.blogspot.com

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Risk management for risky times

by Ohad Samet on May 18, 2011

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