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Risk management for risky times

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The slides for a talk I gave at Amazon.

The slides for a talk I gave at Amazon.

Published in: Business, Economy & Finance

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  • 1. ohad.samet@klarna.com
    http://fraudbackstage.blogspot.com
    @ohadsamet
    Risk Management for Risky Times
  • 2. About
  • 3.
  • 4. The Market
    Who’s Out There?
    The Payments Market Beyond eCommerce
    Disruption, the Next Generation
    Risk Management is Not What it Used to Be
    Consumer Risk is a Solved Problem. Or is it?
    …But Seller Risk Definitely Isn’t
    (Some Popular Risk Equations)
    Data Overload
    The Single Source of Truth
    Iterate, Iterate, Iterate
    The Challenge
    Solutions That Work
  • 5. Who’s Out There?
  • 6. Why don’t you become a payments provider?
  • 7. The Payments Market Beyond eCommerce
  • 8. Digital
    Marketplaces
    Local-mobile-offline
  • 9. Disruption Next-Gen
  • 10. The Method: Short term Credit
    The Wallet: Payroll
  • 11. Risk Managementis not What It Used To Be
    Core Part of the Product
    Technology Challenge
    The Factory Approach *
  • 12. Consumer Risk is a Solved Problem
    I can pay!
    I’m that Guy!
    ?
  • 13. Or It IS?
    Fake Identities
    Stolen Identities
    Account Take Over
    Hacked Machines
    Returning Fraudsters
    Crime Rings
    Device Fingerprinting
    Blacklists
    Limits
  • 14. The Initial Encounter
    TRUST ME
  • 15. Merchant Risk isn’t solved
  • 16. Risk “equations”
    P[loss]*[Exposure]= Risk
    Data + Domain Expert + Iterations
    = Quality Decision
  • 17. Data Overload
  • 18. .edu
    .edu
    .edu
    Context is Everything
    .edu
    .edu
    CitiCITIBANK SOUTH DAKOTA
    Citybank
    Know your Customers
    BofABOA
    America Bank
    BANK OF AMERICA
    Don’t use blacklists
  • 19. The Single Source of Truth *
    The Basic capability: Txn Review
    Focus on the Why, Focus on People
    Generalize
    Analytic Storytelling
  • 20. Iterate, Iterate, Iterate
  • 21. Questions?Ohad.samet@klarna.com@ohadsamethttp://fraudbackstage.blogspot.com