My talk for ElastixWorld 2013 in Mexico City, Voip2day in Madrid and Astricon 10 in Atlanta:
I list four to-do's for everyone working with realtime communication as we move away from telephony over IP into the world of Internet-based realtime communication. I believe that here is a trust gap between what users expect us to deliver, but don't ask for, and what we actually deliver. Let's change that together!
The presentation got the "Best speaker" award at Voip2day 2013.