ISO 14001:2015 (EMS) Awareness by Operational Excellence Consulting

3,437 views
3,305 views

Published on

​​ISO 14001:2015 is a global environmental management system (EMS) which is adopted by thousands of companies all over the world. The intent of ISO 14001:2015 is to provide a framework for a holistic, strategic approach to an organization's environmental policy, plans and actions. The benefits of implementing the ISO 14001:2015 framework include increased efficiency in the use of energy and resources and reduction in waste outputs.

Developed by a certified EMS lead auditor, this presentation can be used to brief staff, new hires and potential auditees so as to create awareness of the ISO 14001:2015 standard. This presentation includes the what and benefits of ISO 14001:2015, the EMS structure, the implementation process and offers practical tips on how to handle an audit session.

LEARNING OBJECTIVES

1. Provide background knowledge on ISO 14001
2. Gain an overview of ISO 14001 structure
3. Understand the ISO 14001 regiatration process and the key implementation steps
4. Gather useful tips on handling an audit session

CONTENTS

1. Overview of ISO 14001
2. ISO 14001 Structure
3. ISO 14001 Registration
4. Implementing ISO 14001
5. Handling the Audit Session


To download this complete presentation, please go to: http://www.oeconsulting.com.sg

Published in: Business, Technology

ISO 14001:2015 (EMS) Awareness by Operational Excellence Consulting

  1. 1. © Operational Excellence Consulting. All rights reserved. 1 ISO 14001:2015 Awareness © Operational Excellence Consulting. All rights reserved.
  2. 2. © Operational Excellence Consulting. All rights reserved. 2 Learning Objectives 1. Provide background knowledge on ISO 14001 2. Gain an overview of ISO 14001 structure 3. Understand the ISO 14001 registration process and the key implementation steps 4. Gather useful tips on handling an audit session NOTE: As this is a PREVIEW, only selected slides are shown. To download the complete presentation, please visit: http://www.oeconsulting.com.sg
  3. 3. © Operational Excellence Consulting. All rights reserved. 3 Contents 1. Overview of ISO 14001 2. ISO 14001 Structure 3. ISO 14001 Registration 4. Implementing ISO 14001 5. Handling an audit session
  4. 4. © Operational Excellence Consulting. All rights reserved. 4 About ISO • Non-governmental organization (NGO) established in 1947, based in Geneva, Switzerland • Has a membership of 160 national standards institutes from countries in all regions of the world
  5. 5. © Operational Excellence Consulting. All rights reserved. 5 About ISO • Developed more than 18,000 standards for all dimensions of sustainable development: economic, environmental and societal  Examples :  ISO 9001 – Quality Management Systems (QMS)  ISO 50001 – Energy Management Systems (EnMS)  ISO 27001 – Information Security Management Systems (ISMS) • American National Standards Institute (ANSI) is U.S. representative to ISO
  6. 6. © Operational Excellence Consulting. All rights reserved. 6 What is ISO 14000 Standards? • ISO 14000 is a family of international standards on environmental management • It provides a framework for organizations to manage better the impact of their activities on the environment and to demonstrate sound environmental management
  7. 7. © Operational Excellence Consulting. All rights reserved. 7 Where Did ISO 14000 Come From? • ISO 14000 standards was developed by representatives from over 50 countries around the world
  8. 8. © Operational Excellence Consulting. All rights reserved. 8 To Whom Do the Standards Apply? • The ISO 14000 standards can be applied to:  Large and small business & industry  Service sectors (hospitals, hotels, etc.)  Government organizations  All types of organizations, of all sizes anywhere in the world
  9. 9. © Operational Excellence Consulting. All rights reserved. 9 What is an Environmental Management System (EMS)? • An Environmental Management System is:  A systematic way of managing an organization’s environmental aspects  Uses a high-level structure – can be easily integrated into any existing ISO management system  Based on the Plan-Do-Check-Act (PDCA) model  Focused on continual improvement of systems  A tool to improve environmental performance
  10. 10. © Operational Excellence Consulting. All rights reserved. 10 Benefits of ISO 14001 • Achieve strategic business aims by incorporating environmental issues into business management • Provide a competitive and financial advantage through improved efficiencies and reduced costs • Encourage better environmental performance of suppliers by integrating them into the organization’s business systems
  11. 11. © Operational Excellence Consulting. All rights reserved. 11 Development of ISO 14001 Environmental Management System (EMS) BS7750 ISO 14001:1996 (1st issue) ISO 14001:2004 (2nd issue) ISO 14001:2015 (3rd issue) 1992 1996 2004 2015 Recertification audits to new standards
  12. 12. © Operational Excellence Consulting. All rights reserved. 12 Key Improvements to ISO 14001:2015 • Using ISO 14001:2015 as the environmental pillar of sustainability • An increased alignment with strategic direction • A greater commitment from leadership • Proactive initiatives to protect the environment • Adoption of life-cycle thinking • More effective stakeholder-focused communication strategy • Emphasis on environmental performance and measurement
  13. 13. © Operational Excellence Consulting. All rights reserved. 13 ISO 14001 – Key Differences ISO 14001:2004 ISO 14001:2015 0 Introduction 1 Scope 1 Scope 2 Normative references 2 Normative references 3 Terms and definitions 3 Terms and definitions 4 Environmental system requirements 4 Context of the organization Essentially a new requirement to understand the needs and expectations of interested parties 4.1 General requirements 5 Leadership Enhanced requirements 4.2 Environmental policy 6 Planning Significant change Enhanced requirements 4.4 Implementation and operation 7 Support Enhanced requirement New requirement 4.5 Checking 8 Operation New requirement Enhanced requirement Simplified requirement 4.6 Management review 9 Performance evaluation New requirement 10 Improvement More structured approach
  14. 14. © Operational Excellence Consulting. All rights reserved. 14 ISO 14001 Approach is Based on the Plan-Do- Check-Act (PDCA) Cycle
  15. 15. © Operational Excellence Consulting. All rights reserved. 15 The ISO 14001 Structure is Aligned to the Common Structure for MSS 1. Scope 2. Normative references 3. Terms and definitions 4. Context of the organization 5. Leadership 6. Planning 7. Support 8. Operation 9. Performance evaluation 10. Improvement
  16. 16. © Operational Excellence Consulting. All rights reserved. 16 ISO 14001 Clause Structure (4-6) 4. Context of the organization  Understanding the organization and its context  Understanding the needs and expectations of interested parties  Determining the scope of EMS  Environmental management system 5. Leadership  Leadership and commitment  Environmental policy  Organizational roles, responsibilities and authorities 6. Planning  Actions to address risks and opportunities  Environmental objectives and plans to achieve them Plan Phase
  17. 17. © Operational Excellence Consulting. All rights reserved. 17 ISO 14001 Clause Structure (7-8) 7. Support  Resources  Competence  Awareness  Communication  Documented information 8. Operation  Operational planning and control  Emergency preparedness and response Do Phase
  18. 18. © Operational Excellence Consulting. All rights reserved. 18 Continual Improvement
  19. 19. © Operational Excellence Consulting. All rights reserved. 19 Audit Findings Minor Non-conformity Observation Major Non-conformity
  20. 20. © Operational Excellence Consulting. All rights reserved. 20 Audit Findings • A major non-conformity relates to the absence or total breakdown of a required process or a number of minor non-conformities listed against similar areas • A major non-conformity at the Registration Audit – Stage 2 would defer recommendation for registration until that major has been closed Major Non-conformity
  21. 21. © Operational Excellence Consulting. All rights reserved. 21 2018 2017 2016 Full conformance with new standards Recertification audits to new standard 2015- 2018 2015 Transition to full compliance Published ISO 14001:2015 (Sep 2015) ISO 14001:2015 Certification Transition Timeline Recertification audits to new standard
  22. 22. © Operational Excellence Consulting. All rights reserved. 22 ISO 14001 Certification Process Implementation of EMS Conduct Internal Audit and Review Result by Top Management Selection of a Certification Body Stage 1 AuditStage 2 Audit Confirmation of Registration Continual Improvement and Surveillance Audits
  23. 23. © Operational Excellence Consulting. All rights reserved. 23 Implementation Timeline • Implementation plan will need to cover:  Education on the ISO 14001 standard  Organization’s environmental position with regards to the ISO 14001 standard  Gaps analysis  An implementation plan based on the gap analysis  Time to run the EMS, collect information and make improvements before the registration audit
  24. 24. © Operational Excellence Consulting. All rights reserved. 24 Conduct Gap Analysis • Organization’s position with regards to the environment:  Are there gaps that need to be bridged?  What are they and where are they located?  How can they be improved?  Who will be taking corrective / preventive actions? • Environmental position needs to be analyzed so that the gaps can be bridged / closed
  25. 25. © Operational Excellence Consulting. All rights reserved. 25 Form a Team • Assign an Environmental Safety Team  This team will be active in the design and development of the EMS and participate in the on- going operation of the system • Assign a Management Team  This team will be providing the direction and guidance for the development and implementation of the EMS
  26. 26. © Operational Excellence Consulting. All rights reserved. 26 How to Handle the Audit Session? • Do not panic • Ask and clarify • Admit obvious non-conformities • Offer evidence and explain patiently • Take note of improvement areas highlighted by the auditor • Show internal audit report, when necessary
  27. 27. © Operational Excellence Consulting. All rights reserved. 27 Auditee’s Conduct • Polite • Professional • Positive / Receptive • Sincere • Commitment • Formal but not overly serious
  28. 28. © Operational Excellence Consulting. All rights reserved. 28 Do’s • Answer questions directly • If you don’t understand the question, ask the auditor to clarify • If you don’t know the answer, tell the auditor – I don’t know • Get the right person in to answer the question • Show documents / records • Turn mobile phones to silent mode
  29. 29. © Operational Excellence Consulting. All rights reserved. 29 Don’ts • Assume auditors are familiar with your organization’s EMS • Challenge auditors • Show more competence in ISO 14001 • Argue internally • Express unfairness • Ask for solution • Fix non-conformities on the spot
  30. 30. © Operational Excellence Consulting. All rights reserved. 30 Protecting the Environment is Everyone’s Job
  31. 31. © Operational Excellence Consulting. All rights reserved. About Operational Excellence Consulting
  32. 32. © Operational Excellence Consulting. All rights reserved. 32 About Operational Excellence Consulting • Operational Excellence Consulting is a management training and consulting firm that assists organizations in improving business performance and effectiveness. • The firm’s mission is to create business value for organizations through innovative operational excellence management training and consulting solutions. • OEC takes a unique “beyond the tools” approach to enable clients develop internal capabilities and cultural transformation to achieve sustainable world-class excellence and competitive advantage. For more information, please visit www.oeconsulting.com.sg
  33. 33. © Operational Excellence Consulting. All rights reserved. END OF PARTIAL PREVIEW To download this presentation, please visit: www.oeconsulting.com.sg

×