TEDxAmsterdam » TEDxMaastricht: empathic healthcare spectacle (20120403)
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The TEDxReporter visits all kinds of TEDx Events. Oliver joined TEDxMaastricht. ...
The TEDxReporter visits all kinds of TEDx Events. Oliver joined TEDxMaastricht.
Combining personal revelations, groundbreaking uses of existing technology, and some perhaps unnecessary props, the second edition of TEDxMaastricht showed change in healthcare still has a long way to go.
Clarissa Silva on stage after having severe agoraphobia (and worse)
Personally I was struck by the openness Clarissa Silva displayed when she shared her medical history and turned it into a learning journey. After she was treated in a psychriatic ward for 18 months she was anxious to leave the house and communicated mainly through her computer. Years later she finds herself giving workshops about empowerment and even giving a TEDxTalk. Bravo! She received the first standing ovation of the day and I think it was well-deserved. Clarissa is one of those rare speakers who can go straight to your heart by just being theirselves.
Paul Levy’s soccer wisdom
I just want you to read the single most important sentence anyone has spoken at TEDxMaastricht this year: “One word of kindness can impact someone’s life in a way we might never even know”. Think about what Paul Levy means. Now think about what that means for you as a kind person. And then just think of a person who has touched you in your life. Who is that? What did he or she say to you? Let’s be kinder to one another as you can never know how much meaning is attached to your words.
It’s our human nature
The general trend was to acknowledge the role of behaviour and communication in all areas of the healthcare systems we are working with – whether it’s broken or not. As a social scientist I consider this a breakthrough. Even the general manager of GlaxoSmithKline proposed that while their pills might work medically, they won’t work if people don’t accept using them or maybe even don’t trust them. Whether the solution is dubbed (buzzword alert!) participatory healthcare, compassion for care or simply patient-centered, we are on a slippery slope towards a more democratized healthcare.
Although we didn’t see as much groundbreaking innovations, I think this emerging trend is more important than coming up with medical technical innovations. It’s about the people, not the pills. Putting compassion ahead of procedures. Making lives count beyond the harsh counts of lives saved.
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