Data engagement and Local Information Systems

LIS and Data Engagement Graham Lally Oxford Consultants for Social Inclusion [email_address] http://www.ocsi.co.uk/

Coming up
Data Engagement
What is it?
How can it be done?

What are we talking about?
Go beyond just providing data - helping people to get the most use out of it too.
"A commitment to open data involves making information and data resources accessible to all without discrimination; and actively engaging to ensure that information and data can be used in a wide range of ways ."
" [We need a way to] ... get beyond simply publishing datasets , and get to supporting people to use data to create social, economic and administrative change. "
- UK GovCamp 2012
(See http://j.mp/data_stars )

#ilovemylibrary

Libraries
Libraries Have:
A lot of different content
A lot of different users
So they need to find ways to make finding , suggesting , using information and supporting users as easy as possible
Same challenge for LIS

But...
New users and audiences have different backgrounds, skills, language, needs and questions
Can get confusing quickly
How can LIS approach it in a clear, structured way ?
What role(s) can/should LIS play?

A Charter of Engagement
1. Be demand driven
2. Provide metadata,
context
3. Support conversation
around the data
4. Support skills & capacity
5. Data collaboration

A Charter of Engagement
1. Be demand driven
2. Provide metadata,
context
3. Support conversation
around the data
4. Support skills & capacity
5. Data collaboration
1. Choosing data
2. Help to understand the
data
3. Help to talk about the
data
4. Help to do things with
the data
5. Help improve the data

1. Choosing data
What info do people need to make decisions (right now)?
Anticipate needs
Get involved in discussions
Use website analytics - what pages do people visit?
Search metrics - what are people actually looking for?

Search Metrics

Choosing Data
Databridge UK

1. Choosing data
Resources & Signposting - where else could people look?
Can people ask you where something is? Simple, separate form for people to ask where they can find data?

2. Help to Understand the data
Understand users - get on the road!
Personas & User Acceptance Testing
Is metadata easily accessible and clear?
Is there information available on frequency of data updates, formats, reliability concerns, etc?
Glossary or guide to the data
Any other examples of data being used?

3. Help to Talk about the data
Go to the conversation - what existing user groups are there?
Be sharable
Hyperlinks
'Share this' buttons for social media
E-mail alerts
News items/blog posts
Be open
Can users comment at your site?
Can users reply to each other?

4. Help to Use the data
Lead by example

4. Help to Use the data
Lead by example
Show examples of where data is being used
Reports
News articles
Apps?
Provide links to useful resources and support
Local
National
General (e.g. http://www.improving-visualisation.org/case-studies)

5. Help to Improve the data
What is missing?
Why is it missing?
How could it be added?
What do people still need for
"social, economic and administrative change"?

What to do first?
Remember, just a guide / some ideas
But breaks complex area down into easy-to-digest chunks
Can focus on what's most useful or appropriate for you

Thanks [email_address] http://www.ocsi.co.uk/

http://datapacks.wordpress.com	224
http://www.ocsi.co.uk	65

Data engagement and Local Information Systems

by OCSI on Feb 22, 2012

Accessibility

Categories

Tags

Upload Details

Usage Rights

2 Embeds 289

Statistics

Data engagement and Local Information Systems — Presentation Transcript