The Inside Out Library: Scale, Learning, Engagement


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Presented at BobcatSSS (, 23 January 2013, Hacettepe University, Beytepe, Ankara (Turkey)

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The Inside Out Library: Scale, Learning, Engagement

  1. 1. The inside out library:scale, learning, engagementLorcan Dempsey @LorcanDHacettepe University, Beytepe, Ankara, TurkeyJan 23 2013
  2. 2. An ideawhich is comingaround again.
  3. 3. People should think not so much of the books that have goneinto the … Library but rather of the books that have come outof it. Seán OFaoláinBy Ardfern (Own work) [CC-BY-SA-3.0 ( via Wikimedia Commons
  4. 4. prelude
  5. 5. Network and scale
  6. 6. “Build relationships in a marketplace that reconnects producers and consumers.”
  7. 7. “Join the movement rebuilding human-scale economies around the world.”
  8. 8. Not just a site but an ecosystemBeyond the mobile web. Stephanie Rieger.
  9. 9. Webscale• Webscale <> personal• The rich get richer …– Network effects– Massive aggregation– Gravitational pull• Data driven engagement– Analytics– Social• Platform– Leverage for developers …
  10. 10. Beyond the mobile web. Stephanie Rieger.
  11. 11. Colleges and universities have long competedagainst one another, measuring themselves incomparison to each other and holding tightly totheir idiosyncrasies as defining elements of theirstatus. But today, the distribution and reuse ofinformation digitally via the Internet is rapidlychanging the game, rewarding those whoinstead aggregate and scale toward a commoninfrastructure. It is becoming increasingly clearthat neither the challenges that confrontcolleges and universities nor the solutions tothose challenges are unique to each institution.Chuck Henry and Brad WheelerThe game has changedEducause Review, March 2012“
  12. 12. “aggregate and scale towards a common infrastructure”
  13. 13. My professional missionas a librarian is this:Help people buildtheir own libraries.Thats it. Thats all I careabout.Dan Chudnov
  14. 14. 65%Discoverability Phase 1 Final Report. Hanson et al. U Minnesota.
  15. 15. What has changed1Now: resources are abundant andattention is scarceThen: resources are scarce andattention is abundant
  16. 16. What has changed?2The need for local infrastructure orlocal assembly of materials hasdeclined.
  17. 17. High transactioncosts led tolocallyassembledcollections.
  18. 18. What has changed?3The library is institution scale wheremany of its users operate at networkscale
  19. 19. Researchers prefer toadopt open source andsocial media technologiesthat are available in thepublic domain rather thaninstitutional license-basedapplications ….. First thesocial media technologiesfacilitate networking andcommunity building.Second, researchers preferto use technologies thatwill enable them access toresources and their ownmaterials beyond theirinstitution-based PhDresearch. e.g. Mendeley, Zotero, Endnote
  20. 20. What has changed4Now: Library services are built around theuser’s workflowThen: User’s workflow built around libraryservices
  21. 21. Slide from Pat Losinski, CEO Columbus Metropolitan Library
  22. 22. Advise on use …Not just licensingConnect …DiscloseSwitchData driven engagementAggregate and make useful usage dataReputation managementWhat is the personal/institutional profile
  23. 23. The inside out library ..the library as an actor in researchand learning environments of itsusers
  24. 24. Outside in1. User builds workflowaround library services2. Towards a centerednetwork presence3. Locally assemble externallyacquired colls4. Discovery happens in thelibrary5. Expertise hidden6. Configure space aroundcollectionsInside out1. Library services builtaround user workflows2. Towards a decenterednetwork presence3. Engage withcreation, management, useand sharing of allinformation resources4. Discovery happenselsewhere5. Expertise visible6. Configure space aroundengagement
  25. 25. Now: towards the decenteredlibraryThen: towards the centered library2Thanks to my colleague JD Shipengrover for help with the pictures in this section
  26. 26. Not just a site but an ecosystemBeyond the mobile web. Stephanie Rieger.
  27. 27. John Doe University LibraryNetwork PresenceJohn DoeUniversityLibraryCloud SourcedDecoupledCommunicationExternalSyndicationWebsite
  28. 28. MicrositesArchives and speccollsDigital libraryInstitutional repoYoutubeDecoupledCommunicationFlickrTwitterFacebookBlogsGoogleKnowledgebaseResolverDiscoveryCloud SourcedLibguides
  29. 29. DigitalArchiveExternalSyndicationServicesDataRSSMetadataEuropeanaWorldCatScirusEthosArchivesGridSuncatSummonJorumLinked Data(Catalog)OAI-PMH(Dspace)Z39.50Library APIsProxyWidgetsProxy ToolbarMobileppDiscoveryCatalogueDspaceBlogs
  30. 30. Now: engage withcreation, management, use andsharing of all informationresourcesThen: acquire external resources3
  31. 31. high lowlowhighUniquenessLowStewardshipHighStewardshipIn fewcollectionsIn manycollectionsCOLLECTIONS GRID(Lorcan Dempsey and Eric Childress, OCLC Research)Stewardship/scarcityLow-LowFreely-accessible webresourcesOpen source softwareNewsgroup archivesLow-HighBooks & JournalsNewspapersGov DocumentsCD & DVDMapsScoresHigh-LowResearch & LearningMaterialsInstitutional recordsePrints/tech reportsLearning objectsCoursewareE-portfoliosResearch dataProspectusInsitutional websiteHigh-HighSpecial CollectionsRare booksLocal/Historical NewspapersLocal History MaterialsArchives & ManuscriptsTheses & dissertations
  32. 32. Collections GridLowStewardshipHighStewardshipIn fewcollectionsIn manycollectionsResearch & LearningMaterialsOpen Web ResourcesPurchased MaterialsLicensed E-ResourcesSpecial CollectionsLocal DigitizationLicensedPurchased
  33. 33. Outside in Bought, licensedIncreased consolidationMove from print to licensedManage down print – shared printMove to user-driven modelsAim: to discoverInside outInstitutional assets: special collections,research and learning materials, institutional records, …Reputation managementIncreasingly important?Aim: to *have* discovered … to discloseCollections
  34. 34. Outside in collections – increasingly externalised tocollaborative or third party. Reduced local infrastructure.Inside out collections. Growing engagement aroundscholarly communication, data curation, institutionalasset management, reputation/profiles. Leverage internal/external infrastructure.
  35. 35. Now: discovery happenselsewhereThen: discovery happens in thelibrary4
  36. 36. Ithaka s+rNetwork-level discovery tools include disciplinary resources andpowerful search tools which dramatically improve research efficiencywhile also increasing effectiveness. As a result, faculty discoverypractices across all disciplines have continued their marked shiftto the network level. This key finding has important implicationsfor resource providers and libraries alike.Faculty members are reducing their usage oflocal library services for discovery purposesand, as a result, put less value on the library’straditional intellectual value-added role as agateway to information.
  37. 37. Active promotion• Interpretation and promotion throughsocial media• Syndication– Metadata– Links– Services• Search engine optimization
  38. 38. Getting into the flow: decoupledcommunication• Not justproviding away tointeract withresources …• … but a wayof makingyourselfvisible andattractingresources toyou.
  39. 39. DISCLOSUREEffective web presence• Strategic content alliance•A set of materials to advise on howto create an effective web presence.•SEO•Metadata•Structureetc ….
  40. 40. Now: visibleThen: hidden5
  41. 41. If you want to be seen as expert …… then your expertise has to be seen.
  42. 42. ‘Indexing’ librarians at U Michigan
  43. 43. Slide from Pat Losinski, CEO Columbus Metropolitan Library
  44. 44. Now: space is configured aroundengagement with the userThen: space is configured aroundcollections6
  45. 45. … unique combination of collections, government informationexpertise, and data services ….Our new proximity, in a purposefully designed and equippedspace, means that we can more effectively collaborate witheach other, which in turn really enhances our ability tocreatively collaborate with students, faculty, and researchers.The new library features 60-foot long counter to enable theexamination of large-format maps; a presentation space thatwill accommodate instruction; display cases and screens thatshowcase items from the print and digital collections; a large-format high-resolution scanner that produces digital copies foronline work or the creation of full-size print copies; individualand group study spaces with dual-screen computers and laptopaccessibility; and comfortable, moveable furniture for flexiblestudy and collaboration.We expect the Clark to become the campus nexus for thevarious data services that all disciplines increasingly require, …StephenS. ClarkLibrary
  46. 46. e Public Library, Therlands
  47. 47. The library should not provide an argument for aparticular case, but demonstrate that there is alwaysanother case to be made. The notion that the libraryis a place that has no agenda other than allowingpeople to invent their own agendas is what makes itan indispensable resource for a democracy. It iswhere we can learn not just to be readers, but to bethe authors of our own destiny. Fintan O’TooleDublin City Public Libraries, Flickr:
  48. 48. @LorcanD