Reconfiguring Library Boundaries

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The Squeezed Middle: Exploring the Future of Library Systems: JISC/SCONUL Workshop
University of Warwick, Radcliffe House
19th–20th January 2012

Published in: Education, Technology

Reconfiguring Library Boundaries

  1. 1. RECONFIGURING LIBRARYBOUNDARIES The Squeezed Middle? Exploring the future of Library Systems JISC/SCONUL Workshop University of Warwick, Radcliffe House 19th–20th January 2012Lorcan Dempsey, OCLC @lorcanD
  2. 2. Preamble: scale,boundaries
  3. 3. Money Network Microsoft research Impact
  4. 4. ChoicesStrategyFramework
  5. 5. Scaling Institutiona Webscale Group Personal l
  6. 6. Space Systems Collections Services & expertiseThen: vertically integrated around collectionNow: moving apart in network environment
  7. 7. Boundaries
  8. 8. ROLEA university investment in sharedinformation management.
  9. 9. Harvard Business Review (1999)
  10. 10. Attracting and building relationships Develop newwith researchers and learners services and have them accepted“Service-oriented”, customization Speed/flexibility importantEconomies of scope important Engagement Innovation InfrastructureBack office capacities thatsupport day-to-day operations“Routinized” workflowsEconomies of scale important
  11. 11. SPECIALIZATION: WHATBUSINESS ARE YOUREALLY IN?Specialise where can make an impactExternalise what is routine and can be done wellcollaboratively or by othersLibrary: what is distinctive?
  12. 12. Space SystemsCollections Services & Shifting boundaries expertise Libraries externalising infrastructure – economies of scale and network effects Collections? Systems? Relationship management is central – engagement creates distinctive local value Space The service turn People & expertise New systems requirements: aggregate social/analyti cs data Patterns of externalization vary Collaborative: sharing innovation and resources Commercial: contracting for services The emergence of the cloud
  13. 13. .. the new library’s unique combination ofcollections, government information expertise, anddata services will provide scholars and researcherswith unprecedented opportunities for exploration,discovery, and collaboration.“Our new proximity, in a purposefully designed andequipped space, means that we can moreeffectively collaborate with each other, which in turnreally enhances our ability to creatively collaboratewith students, faculty, and researchers.”The new library features 60-foot long counter toenable the examination of large-format maps; apresentation space that will accommodateinstruction; display cases and screens thatshowcase items from the print and digitalcollections; a large-format high-resolution scannerthat produces digital copies for online work or thecreation of full-size print copies; individual andgroup study spaces with dual-screen computersand laptop accessibility; and comfortable, moveablefurniture for flexible study and collaboration.
  14. 14. Space SystemsCollections Services & expertise
  15. 15. SPACEBeing reconfigured around the user experiencerather than around collections.Moving from Infrastructure to engagement Social Ad hoc rendezvous Meeting place Showcase and sharing Exhibitions Specialist equipment Specialist staff GIS, Writing centre, digital humanities, …
  16. 16. SERVICESThe service turn U Minnesota, ARL Institutional profile In alignment with the Universitys strategic positioning, the University Libraries have re- conceived goals, shifting from a collection-centric focus to one that is engagement- based.
  17. 17. SERVICEThe service turn Scott Walter. “Distinctive Signifiers of Excellence”: Library Services and the Futuref the Academic Library.Defining distinctive services with the Coll. & res.clarity with which we have defined libr. January 2011 72:6-8distinctive collections allows us toacknowledge that the 21st century will bemarked by different, but equally valid,definitions of excellence in academiclibraries, and that the manner in whichindividual libraries demonstrate excellencewill be distinctive to the service needs,and to the opportunities to address thoseneeds, found on each campus.
  18. 18. First year initiatives: Bowling Green State Univ LibsThe Library First-Year Initiatives (F.Y.I.) Program strives tomake meaningful connections with incoming students early intheir academic career.M Publishing, U MichiganThe University of Michigan Press, the Scholarly PublishingOffice, Deep Blue (the University’s institutional repositoryservice), the Copyright Office, and the Text CreationPartnership,Salman Rushdie Archive, Emory UPersonal digital papers of Salman Rushdie. Have becomehis reference collection.Scholarly Commons, U Illinois Urbana Champaign... to serve the emerging needs of faculty, researchers andgraduate students pursuing in-depth research and scholarlyinquiry. Access to expertise, hardware and software.
  19. 19. EXPERTISEIf the library wishes to be seen as expertthen its expertise must be visible Librarans returned in search .. UMich People are entry points Engagement with research and learning New skills – pedagogy, copyright, …. Marketing/assessment/ partnership
  20. 20. SYSTEMSEngagement, cloud and collaboration Focus on engagement Resource guides, integration with learning management, widgets, etc Recommendation (aggregation) Move to cloud for infrastructure ILS, ERM, Discovery: move to cloud-based solutions Deep collaboration Shared systems infrastructure: Orbis Cascade Alliance, 2CUL
  21. 21. COLLECTIONS
  22. 22. Outside in Bought, licensedIncreased consolidationMove from print to licensedManage down printMove to user-driven modelsAim: to discoverInside outInstitutional assets: special collections,research and learning materials, institutional records, …Reputation managementIncreasingly important?Aim: to *have* discovered … to disclose
  23. 23. Direction?Print collections consolidated innational/regional initiatives?
  24. 24. Direction?Commodity: How many data wells?The collection?Other players (Elsevier, Thomson Reuters?)
  25. 25. More than 75% of requests to SFX originate externally (Google Scholar, PubMed, etc.). U Minnesota, DiscoverabilityDirection?Discovery moves to the network level …..
  26. 26. Direction?….. And to local/institutional curation environments.
  27. 27. Disclosure to network levelAttention to institutional/personal curation environments
  28. 28. Externalization
  29. 29. Collab Public Third party Webscale Repec PubMed Worldcat.orgScaling Group Tripod OhioLink COPAC Institutional Dspace Hosted LMS VuFind Sourcing
  30. 30. SOME DIRECTIONS Strengthening engagement Systems for engagement Relationship with campus partners Marketing and assessment The service turn Externalising infrastructure Give things up? Deep collaboration External relationships Cloud are even more critical: Just in case to just in time Strategic choices Sharing Innovation and expertise New skills Organizational innovation
  31. 31. RECONFIGURING LIBRARYBOUNDARIES The Squeezed Middle? Exploring the future of Library Systems JISC/SCONUL Workshop University of Warwick, Radcliffe House 19th–20th January 2012Lorcan Dempsey, OCLC @lorcanD

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