Unified Communications
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Unified Communications

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Unified Communications Unified Communications Presentation Transcript

  • Unified Communcations
  • Agenda
    Defined The Leaders
    Unified Communications at Work
    Demonstration
  • Definitions
    A communications system that includes three or more of the following elements: voice, unified messaging, video, mobility, web/data collaboration, conferencing and presence management.
    Unified communications (UC) is the integration of real-time communication services such as instant messaging (chat), presence information, IP telephony, video conferencing, call control and speech recognition with non real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is not a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types.
    VoIP is not a Unified Communications but rather use of IP to deliver voice services.
  • The Leaders in Unified Communications
  • Unified Communications at Work
  • Demo
    Voice Technologies
    Unified Messaging
    Instant Messaging
    Escalation of Format
    Screen Sharing
    Mobile Services
    Federation