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Unified Communications
 

Unified Communications

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    Unified Communications Unified Communications Presentation Transcript

    • Unified Communcations
    • Agenda
      Defined The Leaders
      Unified Communications at Work
      Demonstration
    • Definitions
      A communications system that includes three or more of the following elements: voice, unified messaging, video, mobility, web/data collaboration, conferencing and presence management.
      Unified communications (UC) is the integration of real-time communication services such as instant messaging (chat), presence information, IP telephony, video conferencing, call control and speech recognition with non real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is not a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types.
      VoIP is not a Unified Communications but rather use of IP to deliver voice services.
    • The Leaders in Unified Communications
    • Unified Communications at Work
    • Demo
      Voice Technologies
      Unified Messaging
      Instant Messaging
      Escalation of Format
      Screen Sharing
      Mobile Services
      Federation