Unified Communications

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Unified Communications

  1. 1. Unified Communcations<br />
  2. 2. Agenda<br />Defined The Leaders<br />Unified Communications at Work<br />Demonstration<br />
  3. 3. Definitions<br />A communications system that includes three or more of the following elements: voice, unified messaging, video, mobility, web/data collaboration, conferencing and presence management.<br />Unified communications (UC) is the integration of real-time communication services such as instant messaging (chat), presence information, IP telephony, video conferencing, call control and speech recognition with non real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is not a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types.<br />VoIP is not a Unified Communications but rather use of IP to deliver voice services.<br />
  4. 4. The Leaders in Unified Communications<br />
  5. 5. Unified Communications at Work<br />
  6. 6. Demo<br />Voice Technologies<br />Unified Messaging<br />Instant Messaging<br />Escalation of Format<br />Screen Sharing<br />Mobile Services<br />Federation<br />

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