Pd Seniors Wrap Around A3 B1

Immigrant and Francophone Seniors’ WrapAround
OCASI, Fall 2009 Professional Development Conference
Presenter: Dharshi Lacey

Seniors’ WrapAround is:
A new program led by the London InterCommunity Health Centre
Funded by the South West Local Health Integration Network as part of its Aging at Home Strategy

Programs Core Purpose
To help Immigrant and Francophone seniors live healthy and independent lives with dignity in their own homes for as long as possible.

Community Impact
1. Assist the broader system to increase accessibility of their services for immigrant and francophone seniors
2. Successfully access the wealth, knowledge and experience of Internationally Trained Professionals

How Does WrapAround work?

Life Domains Family Financial Language Spiritual/emotional Residence Safety Neighbourhood Educational Social Vocational Cultural Health

The WrapAround Process
The senior meets with a WrapAround facilitator; if appropriate this first meeting would include the senior’s primary care giver
Senior (and care giver) identifies needs
Facilitator works with senior to identify potential team members
Team formation: Natural/Professional supports
Plan development and implementation
Transitional phase

Case Study
78 yr old immigrant man
Widower
Experienced war trauma - late 1990’s
Lives alone
Experiencing hearing loss
Isolated, unable to socialize
Identified Needs: Anxious and unable to sleep at night, feels isolated and lacks intellectual stimulation

Life Domains Family Financial Language Spiritual/emotional Residence Safety Neighbourhood Educational Social Vocational Cultural Health

Community Change Objectives
Systems Change
1. Assist the broader system to increase accessibility of their services for immigrant and francophone seniors
Community Economic Development
2. Successfully access the wealth, knowledge and experience of Internationally Trained Professionals

Systems Impact
Broader System – leadership level:
We have 9 partner agencies sitting around an advisory table
We meet 4 times a year
We bring case studies to this table:
to increase understanding of the issues
to increase engagement and participation
to create opportunities to provide assistance to the project

Systems Impact – Front Line
Front Line: As we identify services that the senior may benefit from.
We invite front line workers to be part of a senior’s team
We create these linkages one agency at a time one front line worker at a time
We build relationships with front line workers to benefit our “common” client

Lessons Learned

Success Measurement
Access to more services for immigrant and francophone seniors
Our staff report that more agencies are willing to sit on WrapAround Teams
Organizations within the system report that they made changes and modifications within their systems to serve this community better
More agencies have joined the partners advisory table

Community Economic Development
Effective Recruitment of Immigrant Professionals
Strategic Advertising and Promotion of Position
Interview package and preparation
Interview process

Community Economic Development – Strategies for Successful Integration
Training and Coaching
Competitive Salary and Benefits
Supervision and Mentorship
Professional Development
Team Development

Lessons Learned

Success Measurement
Successful integration – low attrition
Recruitment model is being used by others within the agency, community
Immigrant staff are advocates of the benefits of accessing the wealth of experience they bring to the community

Thank you

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Pd Seniors Wrap Around A3 B1

by ocasiconference on Jan 12, 2010

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Pd Seniors Wrap Around A3 B1 — Presentation Transcript