YOU ARE IN CONTROL, NOT BEING DONE TO YOU, IT`S NECESSARY
E3 the challenge of change from coping to thriving
How to deal with change in the work place? Yolande Charles Y.C.Consulting
``I did not know my own strength``• http://www.youtube.com/watch?v=VngT4Of3 CR0• By Whitney Houston
Change Management• Understanding the impact of change• Supporting and preparing for impending changes• Managing others through change in your workplace• Getting buy-in, dealing with resistance• Avoiding the ``tyranny of positivity``• Managing your organization through difficult changes
Change Management• Becoming an agent for change• Building and maintaining good working relationships• Getting more creative with change solutions• Gaining increased confidence and motivation
CHANGE OVERVIEW• There are 5 Types of changes and behaviour that effect change• The first 3 grapple with every day situation in work and life• We change in little ways all the time• You may struggle a little, but we are conscious of change. We can choose relatively easily how we will deal with this kind of change
FIRST TYPE OF CHANGESTRAIGHT FORWARD CHANGE-It`s timely andnecessaryExamples:• Email, password• voice mail greeting, phones, office location• participation on a committee• Hair colour
SECOND TYPE OF CHANGECHANGING SOMETHING YOU ALREADY DO ANDRELEARNING A NEW WAY• Team building once a month vs. team building daily. You have to develop a new activity each day
THIRD KIND OF CHANGE• CHANGING SOMETHING THAT OBVISOULY NEEDS CHANGING, BUT YOU DO NOT CHANGE IT OR CAN NOT QUITE SEE HOW IT CAN BE DONE( Habit)• Month end reports- need for different process• ICAMS/Data system usage daily• Year end report/ work plan• Performance reviews
4 AND 5 TYPES of CHANGE• Change of a point of view, or adopting a way of seeing the world that is at odds with the way you are used to seeing it. This experience can easily tap into insecurity. We can develop a sense of not quite knowing what`s the right thing to do. There is no longer predictable, reliable patterns to follow
FORTH TYPE OF CHANGE• CHANGING SOMETHING YOU ABOSOLUTELY POSITIVELY KNOW YOU CAN NOT CHANGE(beliefs)• Client will only come to language and cultural specific worker( no one else understand)• I have to do what people in my culture expect• The value or mission of the organization• Serving clients with specialized needs- gays, disable, deaf ( why are their needs specialized?)
FIFTH TYPE OF CHANGE• CHANGE THAT IS IMPOSED UPON YOU, OVER WHICH YOU APPEAR TO HAVE NO CONTROL• Modernized approach• ICAMS• Monthly reports• Funding cuts, 1 or 2 year funding rather than 5 years• Outcome measures for activities
Impact on self• Analyse your reactions to change and look at the effects of change on others• How did you react to the changes imposed on your organization? Did you see it as good for the sector or not? What were your feelings?
Patterns of uncertainty• Pattern making machines. Without even trying, people start to set pattern. Knowing your patterns can be a good place to start when addressing how you and others impulsively respond to change• What do you do, when you are challenge to change?
A reality check• What changes are currently happening in your organization? How are you coping and how do you feel about it?• Share with group one change your organization is dealing with and how it was dealt with
Change Transition• Stages people go through when unexpected change happens to them. Denial , resistance, aggression, anger, acceptance• Where are you on the change curve?• Where are your colleagues?• Does this give you a new view of things?
Victim of Change• How do you neutralize negative change management?• Effective tools you have used in the past
Change Resistance• In reality the smallest change has the greatest impact.• Look at your staff dynamics that exist –season worker, cultural worker, negative for the sake of negativity, pleaser, never gives point of view• What are some suggestion to deal with current situations?
Active vs. Passive change• Passive Passenger-just let a situation happen• Active Passenger- involved in the process• How did you feel? Passive/Active• How does either path applied to impending change?
Fear of Change• Worries, fears, rumours and gossip get set as facts in people`s heads• How do you deal with it and affect change for others?
House of Change• Past house- previous experience• Present house- current situation• Empty house- lost in translation• Future house- what is coming• What do you think is happening in each house?
``The truth and nothing but the truth``• No blame or justification to simplify a difficult message and find some ways to handle comeback you will get• share some suggestion on methods that have worked
Survival• What are some light hearted ways to deal with change?• Humour
Putting it into Practice• Identifying the way forward with your own situations will help your staff deal with change• How did you cope with the New Settlement Plan?
Personal Change• What do you have to change within to affect change in your organization?• Short term strategies and follow up to maintain positive change management
CHANGE AS REALITY• CHANGE IS INEVITABLE; AND MOSTLY CHANGE IS FOR THE GOOD. NO ONE LIVES A LIFE FREE OF CHANGE, BUT SOMETIMES WE ARE AFFLICTED BY MORE CHANGE OR DEMANDS FOR CHANGE THAN WE CAN COPE WITH• HAVE A PLAN!!!