D6 e6 outcome based measurement from theory to implementation - group activities book


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D6 e6 outcome based measurement from theory to implementation - group activities book

  1. 1. Outcome-Based Measurement from Theory to Implementation Small Group ActivitiesYonatan GhebrayGhebray Consulting647-823-5402ghebrayconsulting@rogers.comGhebray Consulting Page 1
  2. 2. Activity One (10 minutes)Clear program description is essential for implementing outcome-based measurement. Think of aprogram you are familiar with and use the following questions to assess if you think the program isready for outcome-based measurement. . 1. How well does the program define the problem/issue? 2. Are program interventions feasible and practical given the problem/issue the program intends to address and the target population? 3. Is there clarity and logical link between the resources invested, program interventions, and expected outcomes? 4. Is there a clear and implicit program theory or causal assumptions between resources invested, program interventions (activities/strategies) and expected outcomes? 5. Are there reasonably clear performance measures or indicators of program outcomes and outputs? 6. What is the capacity, experience or authority of program leaders to facilitate and act on findings?Activity Two – Program Description (20 minutes)Case #1New Possibilities Youth Services is a grassroots and youth led organization with a strong commitmentto engage youth in the community. The agency has been engaging youth over the past ten years witha focus on getting them ready for adulthood by involving them in leadership and employment skillsdevelopment. The agency’s reputation among funders and other community stakeholders hasparticularly grown over the past three years. The agency received an award for its innovative work inyouth leadership and employment skills development and has become a partner of choice for manyagencies in the community. Recently, the agency received additional funding from a communityfoundation to expand its innovative youth leadership and employment skills development work toengage Newcomer Youth. The agency partnered with a local trade union that broughtexpertise/experience in skills training.In developing the program, the agencies started with the following basic assumption. NewcomerYouth have multiple pressing issues (e.g. limited community & social support, generational conflictwith parents/caregivers, and limited access to employment) and other systemic issues that requireongoing support. If these aspects of their lives are not taken into account, the program supports theyreceive are not likely to lead to leadership development and community engagement.Ghebray Consulting Page 2
  3. 3. Therefore, the agencies decided to have one component of the program dedicated to providingongoing support to Newcomer Youth. The ultimate goal of the program was to enable NewcomerYouth to develop personal & organizational leadership skills as well as employment skills. Theprogram had the following components: 1. Ongoing support, such as informal counseling, information & referral and other personal and social supports to ensure full participation in the program 2. Life skills training (i.e. trades skills, financial literacy/management, job search strategies) to ensure job readiness 3. Leadership development training (i.e. conflict management skills, teamwork skills, camp leadership certification) to develop personal and organizational skillsThe program team include a settlement worker, youth outreach worker, program manager, life skillscoach, and trades skills specialist.Discuss the following questions in duos or trios. 1. Thinking about your role, what is missing in the program description? 2. Is the program theory clearly articulated? 3. Do program strategies/interventions and intended outcomes seem realistic? 4. What strategies/interventions and outcomes would you add?Activity Three (20 minutes)Building on your small group discussion, take a moment to think about measurement plan andimplementation. Work in duos or trios to discuss the following questions. 1. From your perspective, what would “success” look like for this program? 2. What specific measures or indicators (i.e. scope & reach, program quality, outcomes for clients) would you identify in your measurement plan? 3. Thinking about your role, what difficulties would you anticipate in implementing your measurement plan?Ghebray Consulting Page 3