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C5 e8 community partnerships

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  • 1. Community Partnerships An Imperative Alternative for a Complete Circle Of Service Delivery Designed by Marilena Benak Presented by Marilena Benak & Mehmet Mehmet
  • 2. Definition A relationship where two or more parties, having compatible goals, form an agreement to share the work and knowledge, share the risks, share the accountability and share the results or proceeds.
  • 3. Why a Partnership and Not Something Else?
      • Sparked by a catalyst (opportunity, need, request or crisis) the partnership is:
      • More than a sum of people working together
      • An effective and practical approach to solving problems
      • Empowering for people and systems to change for the better
      • Collective work for better solutions
  • 4. Why Partnerships?
    • Excellent channel for networking and promotion
    • Resource for attracting additional assets
    • Potential source of further funding
    • Impending method of developing new promotional strategies
    • Complements program service delivery
        • Flexibility in the concept of eligibility criteria
        • Feasible method of recruitment
  • 5. The Most Significant Reason For Partnering
    • To Serve The Client!!
    • Provide a full suite of services
    • Advocacy towards decision makers (funders)
    • Balance and consistency of services
  • 6. Types of Partnerships
    • Consultative/Advisory – receive public input around changes; gather information for future policies
    • Contributory – to benefit from the work of the community
    • Operational – the partners retain control but the others can influence the decision making
    • Collaborative – share resources, risks, and decision making most common for the community
  • 7. Developing Effective Partnerships
    • Each partnership is unique but…
    • All resemble a basic formula that includes:
      • Knowing what we want to do
      • Deciding who will do it
      • Making a plan to do it
      • Evaluating as we all go along
  • 8. Factors for Success
    • Power – individual and collective power based on strengths, wisdom, and abilities
    • History
    • Resources – time, expertise and funds are not automatically included
    • Competition
    • Leadership
    • Perceptions – clear communication and inclusion
    • Onward to skill development
  • 9. Ten Stepping Stones to Effective Partnering
    • 1. Vision 6. Roles and Responsibilities
    • 2. Goals 7. Communication
    • 3. Membership 8. Resources
    • 4. Commitment 9. Evaluation
    • 5. Action plan 10. Revision and Closure
  • 10.
    • A common picture for the future
    • Tips to create a realistic vision:
      • Involve as many people as possible
      • Be as inclusive as possible
      • There is no right or wrong in visioning
      • Use a variety of methods to capture people’s thoughts
      • Combine the ideas in one clear picture and find a way to describe it in one or two lines
    1. Vision Ten Stepping Stones to Effective Partnering
  • 11.
    • Clear and easy to understand statement of outcomes
    • Measurable accomplishments that can be evaluated
      • Find a common definition of the issues, problems, opportunities and outcomes
      • Don’t have too many goals
      • Measurable and realistic given time and resources
      • Discuss what “successful” means
    2. Goals Ten Stepping Stones to Effective Partnering
  • 12. 3. Membership Ten Stepping Stones to Effective Partnering
    • A cross section of people, including stakeholders, that need to work together
    • A healthy membership should:
      • Include clients and/or former clients
      • Ensure that the membership is inclusive
      • Empower members by assigning tasks
      • Encompass group interaction – the key factor for success
  • 13. 4. Commitment Ten Stepping Stones to Effective Partnering
    • Reaching an agreement to work together
    • The commitment has an official importance
      • Formalizes the participation
      • Affirms that everyone is ready to move ahead with the goals as outlined
      • Write down the agreement; it represents the basis for a formal partnership
  • 14. 5. Action Plan Ten Stepping Stones to Effective Partnering
    • Identify the detailed steps that are needed to reach the goals
      • Assess the current situation by doing a S.W.O.T. analysis to include strengths, weaknesses, opportunities and threats
      • Break down the goals in manageable pieces
    • Draw an action plan and distribute it to all the members
  • 15. 6. Roles and Responsibilities Ten Stepping Stones to Effective Partnering
    • The structure and the process – who will do what and the overall operation of the partnership
      • Set the ground rules
      • Establish group norms
      • Share decision making, responsibilities and resources
    • Ensure that everyone has a description of the roles and responsibilities
  • 16. 7. Communication Ten Stepping Stones to Effective Partnering
    • Information sharing for the group, general public, and special interests
      • Within the group
      • From partnership group to community
      • From community to partnership
    • Should be clear, concise, timely, and relevant
  • 17. 7. Communication (cont’d) Ten Stepping Stones to Effective Partnering
    • Strategic communication requires:
      • Day-to-day information
      • Overview information for others (brochure, handouts)
      • Specific information for media of funding resources
      • Very focused information for support and lobbying purposes
      • Information for the public and community at large
  • 18. 8. Resources Ten Stepping Stones to Effective Partnering
    • Takes different shapes and meanings
    • Build a plan to include:
      • Physical
      • Financial
      • Human Resources
    • Don’t assume that the other partner will bring the resources so make it clear and document it!
  • 19. 9. Evaluation Ten Stepping Stones to Effective Partnering
    • Measuring progress of success
      • Build evaluation criteria right into the goal
      • Measure and modify as you go along
      • Include measures for partnership progress along with outcome measurement
      • Stop to solve the identified problems
    • Use the results to build future partnerships or as a resource for the community
  • 20. 10. Revision and Closure Ten Stepping Stones to Effective Partnering
    • Includes re-adjustments, fine tuning, assessing, making changes and closure of the partnership
    • Review the partnership impact
    • The need for a marked end is essential to create a sense of satisfaction
    • Capture the history of the partnership
  • 21. Skills Needed for Partnering
    • Negotiation Skills
    • Planning Skills
    • Evaluation Skills
    • Problem Solving and Conflict Resolution
    • Partnership Management
    • Time Management
    • Financial Management
    • Stress Management
  • 22. The Advantages
      • Power of joint investment of resources
      • Creative solutions emerge from differing perspectives
      • Access to information and people sources
    • Effective and practical support
    • Accountability (single entity with joint responsibilities)
  • 23. Hands on Partnerships Directly Client Focused
    • Public Health
    • Dental Health
    • Revenue Canada
    • Community Employers (Mentoring, Internship, Job Development)
    • Newcomer Information Specialists Connections
  • 24. Hands on Partnerships Targeting Systematic Changes
    • Municipal Government
    • Community Employment Linkages
    • Social Planning Council
    • Employment and Income Support Community Advisor Committee (thru Region of Waterloo)
    • Project Read (essential skills)
    • Other Non Profit Organizations (Churches, Clubs, Schools, Colleges and Universities, etc.)
  • 25. Challenges, Challenges…
    • Competition
    • Rigid Systems
    • Difficulties to connect
    • Time consuming
    • Limited networking
    • New staff/ New Services
  • 26. Overcoming the Challenges
    • Networking and more Networking!
    • Use any potential resource that comes to your mind (colleagues, friends, other collaborators)
    • Be a good psychologist and place your emphasis on the “Win-Win” situation
    • Be ready to answer your partner’s question: “What’s in it for me?”
    • Delegate someone from your team to “tie the knot”
  • 27. The Reality
    • “ Overall, nonprofits are still uncomfortable even having a conversation about partnering,” says Peter York, director of evaluations with the TCC Group. “If you’ve never partnered before, there’s a part of you that sees a great opportunity — and another part that’s worried about getting burned.”
  • 28. The YMCAs of Cambridge & Kitchener – Waterloo’s Host Mentorship Program Wishes to Thank our Partners
    • WRIEN
    • City of Cambridge
    • City of Kitchener
    • City of Waterloo
    • Region of Waterloo
    • Grand River Hospital
    Business Quest* Social Work Bridging Program* Robert Half Canada TD Bank Libro Financial Deloitte Canada