NOTE ABOUT TOOLS OLES Tools developed by ES Research Project (ESRP, mentioned before)- over 3000 stakeholders were interviewed- employers, academic institutions, practitioners, to determine skills needed for various professions. The ES methodology adapted scales from Int’l Adult Literacy Skills Survey (IALSS) and the Canadian Language Benchmarks (CLB) however, the tools are not directly aligned to CLB levels but the Canadian Centre for Language Benchmarks is developing a comparative frameworks to relate the CLB to ES. The ES methodology is presently being updated to reflect new skills.
Use these tools to: better understand essential skills needed for the workplace; help identify essential skills strengths and areas to consider for improvement; ensure workers have the essential skills to get the job done; and inform training and career decisions. Explanation of tool in 1 st paragraph followed by instructions: Check column that best describes how you can complete task e.g/ I can….Leave brief phone messages (Yes, Somewhat, No) Review responses, if 5 or more somewhat/no individual might want to consider upgrading Oral communication Identify training needs by completing Section 2: Personal Development (back of sheet). Look Strengths and Areas for Improvement. Can Use learning tools (next section) for training needs
Use Learning and Training tools to: support Essential Skills upgrading; integrate Essential Skills into the workplace; and enhance existing training programs. ORAL COM TIP SHEET This tool provides practical tips to help you improve your Oral Communication skills (read examples- slow down speech and pronounce words) OLES also has Tips sheets for Document Use, Computer Use, Working with others , Reading and Writing. All can be found on-line (pdf) or ordered from OLES for free! Tool Kit VOCAB Building Workbook (photo copies)- lessons and vocabulary commonly used in Canadian workplace ORAL COMMUNICATION DVD- 2 segments 1) job interview, cultural norms, expectations of Canadian employees 2) Workplace conflict scenarios, people working in a restaurant resolving conflicts
Learn how ES are used in trades Build skills required to prep for training, certification exams
ES for Success as a Carpenter- provides workplace examples of how a Carpenter would use 9 ES e.g for the ES of READING - read project specifications to understand what is required. ORAL COMMUNICATION- talk to suppliers to order materials or compare prices OLES also has fact sheets for: Automotive Service Tech, Welder, Hairstylists, Plumber (all on-line and FREE)
In additional to LES tools OLES also has a series of occupational specific ES Profiles based on National Occupational Classification…more detailed than previous
Accounting and Related Clerk (not in kits, all on-line) Shows how an Accountant would use the 9ES and assigns a complexity level for each ES READING TEXT (if you click…#1-3 is complexity level) read correspondence to determine if some accounting activity is required, such as issuing a cheque. (1) , (daily) read internal memos about changes in policy, procedures or personnel. (1) , (weekly) read letters from suppliers or customers which reconcile accounts, outline payments or request information. (2) read government bulletins on topics related to accounting, such as the Goods and Services Tax (GST). (2) read research reports and contracts to locate financial information. (2) , (weekly) refer to computer manuals. (3) refer to policy manuals. (3)
Examples of OLES projects to illustrate how a LES approach/OLES tools can be tailored to various learner levels Winnipeg - low CLB, project develops ES required for entry level workplaces. Practical/ work related activities that incorporate ES. e.g CLB 1 for ES Doc Use- read census, compare prices at grocery store, read a medicine label. BVC- foreign trained/educated professionals that are high in certain ES but low in others i.e SOFT SKILLS (Oral Com/ Workplace language, Working with others/ Team Work, workplace culture etc.) NOTE - A lot of OLES tools/ project work is geared towards learners with low/ medium-literacy (LINC/CLB 1-4) focusing on level 2/3 (low on verge of medium) HOWEVER, tools can be used with higher level learners e.g. Foreign professionals are very high in some ES such as numeracy, document use, but low in others, workplace oral communication, working with others.
OLES tools can be used throughout the various stages of employment Job Search, Job Interview, On-the-Job
Examples of stakeholders that are using OLES tools Educational Institutions : Sheridan Institute Of Technology and Advanced Learning is running a CIC funded program, Occupation Specific Language Training (OSLT) for Internationally Trained Individuals. The class specializes, Workplace Communication Skills . SITAL is integrating Vocabulary Building Workbook into training programs to improve the vocabulary skills and build the essential skills of newcomers to Canada Ottawa LINC Class Using LES tools to inform newcomers to Canada of ES to support their employment
Scenarios 1) ESL Teacher Target: students Objective: to help students prepare for employment Need: improve Oral Communication/ learn workplace language Tool: Vocab Workbook/ Oral Com DVD Plan: developed by practitioner to implement tools and monitor results. Passport can be sued to track progress 2) HR rep at company Target: employees Objective: assess the ES of workforce Need: improved document use (Accounting firm) Tool: Document Use indicator Plan: Document Use tip sheet used for training (similar to Oral Com tip sheet)
Google Office of Literacy and Essential Skills Click Tools and Resources on left side
Click Category of tool and will show ordering information. Ordering can be done on-line, click Publications Need to refer to tool #...bottom lets under Canada logo e.g WP-077-12-09
Learning and Training Supports ORAL COMMUNICATION TIP SHEET ASSESSMENT LEARNING TRAINING 14
Apprenticeship <ul><li>Having strong Essential Skills such as reading manuals, taking measurements and interpreting diagrams can increase your success in apprenticeship training and a career in the skilled trades. Use these tools to: </li></ul><ul><li>learn how Essential Skills are used in a variety of trades; </li></ul><ul><li>identify Essential Skills strengths and areas for improvement; </li></ul><ul><li>build the skills required to successfully prepare for training; and exams </li></ul><ul><li>build confidence to learn and apply the technical skills of a trade </li></ul>
Essential Skills for Success as a Carpenter MINI PROFILE: CARPENTER INFORM ASSESS SUPPORT 16
Essential Skills Profiles <ul><li>The Essential Skills Profiles describe how each of the key essential skills are used by workers in a particular occupation. They include: </li></ul><ul><li>Brief description of the occupation; </li></ul><ul><li>List of the most important essential skills; </li></ul><ul><li>Examples of tasks that illustrate how each essential skill is applied; </li></ul><ul><li>Complexity ratings that indicate the level of difficulty of tasks </li></ul>
Tailoring LES Approaches to Learners’ Needs <ul><li>Winnipeg School Division EAL Program </li></ul><ul><li>Embedding the Essentials: A New Approach for Linking Skills and the Teaching of CLB 2-4& EAL Literacy http://eal.wsd1.org/ </li></ul><ul><li>Pilot project to assist newcomers with CLB (1-4) to develop the Essential Skills required for entry level positions in Manitoba workplaces </li></ul><ul><li>The project will also assist employers in identifying the Essential Skills needed for entry level jobs and to develop appropriate hiring tools and procedures. </li></ul><ul><li>Bow Valley College </li></ul><ul><li>Success in the Workplace: Essential Skills Training for Immigrant Professionals http:// crtp.bowvalleycollege.ca /success-in-the-workplace </li></ul><ul><li>Pilot project designed to build the Workplace Essential Skills of foreign trained professionals, including engineers, geologists, geophysicists, accountants and IT professionals who are already working in their fields. </li></ul>
Using OLES Tools for Success in Finding and Keeping a Job <ul><li>1) Job Search </li></ul><ul><li>Understanding skills needed for different jobs, writing résumé etc. </li></ul><ul><li>Essential Skills Profiles </li></ul><ul><li>Trades Profiles </li></ul><ul><li>2) Job Interview </li></ul><ul><li>Interview Assistant </li></ul><ul><li>Hiring Checklist </li></ul><ul><li>Tip Sheets </li></ul><ul><li>3) On-the-Job </li></ul><ul><li>Vocabulary-building workbook </li></ul><ul><li>Self-Assessments </li></ul><ul><li>Practice and Learning Exercises </li></ul><ul><li>Trades Math Workbook </li></ul>
Feedback from Immigrant-Serving Organizations <ul><li>Some examples of how tools are being used: </li></ul>Post-Secondary Institutions Employment Training Agencies LINC Providers Adult Learning Centres Using Vocabulary Building Workbook to assist clients who are transitioning into equivalency courses, and with those looking for workforce readiness training. Incorporating tools such as Essential Skills Training Activities and Essential Skills Workplace Check-up into employment readiness sessions for job seekers. Using Vocabulary building Workbook for English upgrading, employment training, as well as everyday use of the English language. Integrating multiple LES tools into program for adult learners who are being re-trained to either re-join the work force, or to move forward and begin at a post-secondary institution .
Steps for using Tools Identify Audience/Target Group Who will I use this tools with? (e.g. clients, employees, students) Identify Objective What is my goal/purpose in using these tools? (e.g. help prepare clients for employment) Identify Need What are the particular needs of my clients/students/employees? (e.g. improve oral communication skills Select Applicable Tool(s) What tools are most relevant in addressing the needs of my clients/students/employees? Create Plan of Action & Monitor Results How will I administer these tools ? (e.g. one-on-one tutoring, group workshop, classroom) How will I evaluate their effectiveness (e.g. pre and post assessment)