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  • 1. Welcome SETTLEMENTBienvenidos STRATEGY BIENVENUE Welkom 欢迎 Benvenuto Καλωσορίσατε Developing Sustainable Solutions for the Attraction and Inclusion of Newcomers to Sarnia-Lambton
  • 2. ACKNOWLEDGEMENTS The development of this Settlement Strategy could not have been completed without the participation of over 200 individuals from every corner of the community who took part in the research and shared their time and thoughts with the Project Team this past year. Those contributors have made this initiative a true community effort and for that, we offer our sincerest thanks. This project was guided by the Sarnia-Lambton Local Immigration Partnership (LIP) Council, a multi- sector advisory committee that was officially struck in January 2010. Members of the LIP Council brought their expertise to this initiative and offered guidance and support to the Project Team throughout the research process. Again, we thank each and every one of them for their time and input. The Sarnia-Lambton Local Immigration Partnership Council:Doug Ball—Chair, Manager of Social Planning and Program Support, County of LambtonAbita Okutinyang, Project Manager, Worley-ParsonsAnn Marie Cosford, Manager, Government & Access Programs, Lambton CollegeBarbara Milanovic, Project Officer, Citizenship and Immigration CanadaChandrika Patel, Director of Immigrant Settlement Services, Esso YMCA Learning & Career CentreChris Slade, Dean of International Education, Lambton CollegeCindy Dubois, President, Lambton County Human Resource Administrative ServicesDonna Cain, ISAP, SWIS & JSW Facilitator, Esso YMCA Learning & Career CentreGarry McDonald, General Manager, Sarnia Lambton Chamber of CommerceGigi Walent, Human Resources Advisor, Worley-ParsonsJasmine Lenuzzi, Director, Learning VisionsJennifer Lajoie, Project Officer—Newcomer Portal, County of LambtonKim Hunt, Computer Training Coordinator, Lambton CollegeKirsty Pazek, Project Coordinator, Sarnia Lambton Workforce Development BoardMarie Watson, HOST Program Coordinator, Esso YMCA Learning & Career CentreMarc Coates, Teacher, Lambton-Kent District School BoardRalph Hare, Information and Resource Consultant, Lambton CollegeRosa Zamudio, Ontario Works Caseworker, County of LambtonShauna Carr, Project Coordinator, Sarnia Lambton Workforce Development BoardSuzanne Quinn, Settlement Counsellor, Association canadienne-française de l’OntarioTed Zatylny, Project Leader, New Resident Attraction and Retention, Sarnia Lambton Economic PartnershipVicky Ducharme, Executive Director, Sarnia Lambton Workforce Development BoardProject Team:Stephanie Ferrera Jeneane Fast Dale MosleyProject Coordinator Social Researcher Economic Researcher SOCIAL PLANNING & PROGRAM SUPPORT DEPARTMENT Led by: 150 N. Christina Street Funded by: Financé par: Sarnia, ON N7T 8H3 Telephone: 519 344-2057 Toll Free: 1-800-387-2882 Fax: 519 344-2025 www.lambtononline.ca
  • 3. MESSAGE FROM LAMBTON COUNTY COUNCIL On behalf of Lambton County Council, I wish to acknowledge the work that has been undertaken over the past year and a half which has resulted in the creation of this settlement strategy for Sarnia-Lambton. This community effort, led by the Local Immigration Partnership Council and supported by County of Lambton staff, has produced this document which will help guide us as a community to ensure that Sarnia-Lambton is welcoming to newcomers. It is anticipated that new partnerships will form amongst and throughout the various sectors of our community as we move forward in the implementation of this strategy. It is also anticipated that our community will gain a greater awareness of how our communitys future growth and prosperity can be linked to the successful settlement of new citizens. This settlement strategy and the twelve strategies contained in it are reflective of the input provided by local newcomers, the general public and local stakeholders of our community. The strategy complements the Sarnia-Lambton Economic Partnerships resident attraction strategy and the Sarnia- Lambton Workforce Development Boards community workforce plan. As well, the strategies will support many other local entities who are trying to attract newcomers to the area. Overall, implementation of this community strategy should help make Sarnia-Lambton a healthy, thriving and welcoming community. Steve Arnold Lambton County Warden
  • 4. and Immigration Canada (CIC), has enabled these questions to be asked. In its first phase, the Sarnia- Lambton LIP undertook an extensive examination of INTRODUCTION the communitys capacity to assist and support immigrants and newcomers in their social and economic integration. Research was conducted through surveys, consultations, focus groups, and individual interviews to identify the challenges and barriers immigrants and newcomers face when settling in Sarnia-Lambton. The community was also engaged in brainstorming solutions to these challenges. The resulting Settlement Strategy is a coordinated and comprehensive plan to move Like many small communities across Canada, Sarnia-Lambton towards becoming a thriving andSarnia-Lambton is dealing with some very familiar prosperous community that values diversity anddemographic challenges. As the population continues innovation. It is comprised of 12 interrelatedto age, birthrates decrease and youth leave to pursue strategies organized by five priority areas of focuseducation and employment opportunities elsewhere, determined through community input. Each strategySarnia-Lambton will soon see also includes a series of action steps to be undertaken.the detrimental impacts of this Sarnia-Lambtons population Far from being a standaloneon the local economy and could shrink as much as 13% document, the Strategy is meant tolabour market. Within the next over the next two decades. provide a solid foundation for15 years, a large portion of The decline can be current and future communitythe areas workforce will be attributed to an aging planning and economicset to retire and the local population, out-migration of development initiatives. Workingeconomy is projected to youth and low birthrate. together these initiatives can notincrease by 5000 jobs by2016.* Without a large County of Lambton Planning & Development only strengthen the local economy Services Department. (2010). Population:enough pool of younger Summary of Trends & Projections Census by meeting local labour needs,workers to replenish it, Sarnia- Years 2006 to 2031, p.18. bringing entrepreneurial talent, andLambton will struggle to fulfill its offsetting demographic decline, buthuman resource needs. they also play a part in continuing to build a healthy, While immigration is often thought of as a viable strong and thriving community.solution to lagging population growth, Sarnia-Lambtonhas had difficulty in attracting and retaining QUICK FACTS**immigrants to the area; between 2001 and 2006 only • 14, 700 immigrants live in Sarnia-Lambton1010 immigrants settled in Sarnia-Lambton. This • 71% are from European countriesrelatively small number reflects an overall decline in • 61% are over the age of 55immigration over the past 20 years. These challenges • 69% live in the City of Sarniaput Sarnia-Lambton in a difficult position. However, • 1010 immigrants settled in Sarnia-Lambton betweenthey also provide this community with an opportunity 2001-2006 • Common countries of origin for recent immigrantsto come together and ask; how can we create a include Colombia, China and Indiawelcoming, diverse and prosperous Sarnia-Lambton? • 39% of recent immigrants have a university degreeAnd what do we need to do to ensure that all compared to 14% of the overall populationmembers of this community can thrive and grow? Sarnia-Lambtons Local Immigration Partnership *Sarnia Lambton Workforce Development Board (2010). Sarnia Lambton’s Labour(LIP), a federally funded initiative through Citizenship Market: A data-driven report on where our talent works today and where it will work tomorrow, p.2. **Statistics Canada 2006 Census Data
  • 5. • Establish a point of Right now there is a gap, a disconnect, contact between the immigration process and the EMPLOYMENT where employers employment process. The immigration process is that you are good enough to can direct questions come to Canada; the employment process related to is that you don’t have the Canadian hiring and experience. retaining Immigrant/Newcomer Participant immigrants Improving local labour market and newcomers access for immigrants and • Hold events to celebrate employer newcomers ‘champions’ Immigrants and newcomers identified finding Strategy #2employment as the greatest roadblock in their Provide opportunities for newcomerssettlement process. Their lack of Canadian workexperience, their inability to promote themselves and and immigrants to gain Canadian the benefits they bring to work experience relevant to their local employers, and the profession and career aspirations lack of immigrant-specific job search assistance available Action Steps: in Sarnia-Lambton • Develop and pilot a mentorship program for contributed to challenges in internationally-trained professionals finding successful and meaningful employment. • Investigate which Local employers expressed The first barrier...is professions could newcomers’ limited Canadian experience... accommodate volunteer knowledge of the Canadian work environment and [H]ow do you ask for opportunities for newcomers difficulties with language and Canadian experience to • Investigate possibility of communication as an immigrant who has providing internships (and challenges for them when employer subsidies) forHailey McHarg Photography hiring and retaining just came to Canada? internationally-trained Immigrant/Newcomer immigrant employees. Participant professionals To address these challenges, three strategieshave been recommended to improve employmentoutcomes for newcomers and to provide support to Strategy #3employers. Provide immigrant and newcomer- Strategy #1 specific job search assistance Increase networking opportunities Action Steps: between employers and newcomers • Develop and pilot an adequate job search and immigrants program designed specifically for immigrants and newcomers Action Steps: • Create a job developer position dedicated to • Organize monthly networking meetings for assisting and advocating for immigrants, immigrants and employers newcomers and employers • Organize immigrant-focused job fairs • Organize networking/support groups for employers
  • 6. Strategy #4 Increase and promote opportunities SETTLEMENT to engage immigrants and newcomers in the community Action Steps: • Continue to actively recruit and market current CIC funded Host Programs Improving access to effective • services and supports that Develop and pilot a facilitate immigrant settlement volunteer and integration program specifically for Engagement and inclusion, that is, feeling a part immigrantsof the community, constitutes an important element of andsuccessful immigrant and newcomer settlement. Not newcomers Hailey McHarg Photography, Newcomer Portalunderstanding what Sarnia • Establish rural outreach programs for-Lambton has to offer,especially in terms of newcomers outside of Sarniahousing, transportation andhealthcare, was identified Strategy #5as a challenge fornewcomers and often Increase and promote opportunitiesprevented them from for immigrant and newcomerfeeling like they could fullyparticipate in the children and youth in the communitycommunity. Not knowingwho could assist them with Action Steps:navigating these services Jim Vergunst, Newcomer Portal • Increase funding foralso added to their Only thing she Settlement Workers infrustrations as did feeling isolated in general. Finally, the lack of social and Schools (SWIS) program told me that After two weeks I was sick, I recreational opportunities • Expand recreation and social bothered her is didn’t have healthcare because for immigrant children and programming for immigrant since she was 14 children and youth (i.e. Youthhealthcare is three months and we youth were also cited as Host Program) years old it was significant challenges forgo to emergency. And after three newcomer families. difficult for her days my fever is fine and they to findsend me home. And after one week The following two strategies have been friends...She they send me the bill...I was recommended to help always think sheshocked! I was just in Sarnia two immigrants and like Canada but weeks, I got the bill and I don’t newcomers become more the only thing - active participants in the know, I have to go away from Sarnia-Lambton she can’t involveschool, I have to find job [to pay community. these teenagers’ for the hospital bill]...They friendship. I don’t didn’t tell me they would charge know how to solve me, if they tell me they would Hailey McHarg Photography, Newcomer Portal that problem for charge me, I wouldn’t go. immigrant families. Immigrant/Newcomer Participant Immigrant/Newcomer participant
  • 7. providers to increase number of students • Investigate possibility of providing on-the-job LANGUAGE & language training for newcomers • Actively market Sarnia-Lambton as an ESL COMMUNICATION destination This is something about [the lan- • Connect with regional ESL guage training service provider] - service providers it’s a lower level of English, to form potential [the] lowest levels….each have partnerships Improving community capacity level class. But the high level is a • Investigate the for language training and use of new whole bunch of people. Something interpretation services technologies (i.e. like 5—10 the same, all, every- webinars, body in the same class. So, Skype) to it’s….difficult. The inability to communicate well in English was expand local Immigrant/Newcomer Participantacknowledged as a significant barrier to life in Sarnia- languageLambton and learning English was emphasized as a programspriority for any newcomer who was not already fluentin the language. Most newcomers spoke very highlyof the of the English as a Second Language (ESL) Strategy #7courses currently available in the community but e x p r e s s e d Increase community capacity for frustration with the translation and interpretation services lack of variety or diversity in language training Action Steps: opportunities, in • Compile and particular higher update level language volunteer learning. lists ofHailey McHarg Photography, Newcomer Portal interpreters For service already inproviders, the largest impediment they faced in existenceproviding comprehensive and appropriate services toimmigrant and newcomer clients was the lack of local • Formalizeprofessional interpretation and translation services in connectionsthe area. with cultural Glen Ogilvie, Newcomer Portal associations In order to alleviate these challenges, two as potential pool of interpretersstrategies for improved service provision in the area oflanguage and communication have been • Pursuerecommended. If we have staff that speaks Spanish or regional resources to French, then we’re okay. The normal process Strategy #6 is that at the time of intake, we’ll say to create more timely and Create more diverse opportunities for them we will certainly be needing a translator cost-effective language learning (ESL, ELT, because the information that we have is so in- provision of interpretation Occupation-Specific) depth and we want to make sure they’re services completely understanding of their rights and responsibilities. So, it’s up to the individual to Action Steps: get someone. • Develop partnerships between local ESL Service Provider Participant
  • 8. community from centralized point • Maintain ‘virtual point of contact’ through use COORDINATION OF of County of Lambton’s Immigration Portal, liveinlambton.ca SERVICES Strategy #9 Create opportunities for local and regional partnerships in order to utilize current resources more effectively Creating comprehensive and effective service provision for Action Steps: immigrants and newcomers • Work towards developing creative partnerships with religious institutions, cultural associations, private sector and The largest challenge cited in service provision business, school boards, First Nationswas access to accurate and comprehensive community, service club organizations, etc.information on services. Sarnia-Lambton may havesome very good settlement programs and services in • Continue to work But I think that we’re sort ofplace but that did not with current look at things, 3 or 4 ideas,necessarily mean that community initiatives as they independently. Unless there isthese services wereutilized or even known pertain to some coordination aspect to it,about. This challenge immigration (such we’re really just going to bewas voice by immigrants as economic development and continuing along the streamand newcomers, serviceproviders, and resident attraction) where we are a number ofemployers a l i k e . Hailey McHarg Photography • Explore and parallel services that are sortFur t her m or e, whi le initiate regional of looking for the magic formula.services and programs existed in the city of Sarnia, a partnerships to Service Provider Participantlack of available and accessible services in the rest of enhance thethe County was also identified. capacity of local services In order to foster more effective communicationbetween newcomers and immigrants, service Strategy #10providers, employers, and to provide a morecomprehensive and coordinated approach to service Facilitate effective governance andprovision, the following three strategies have been implementation of LIP strategies withrecommended. County of Lambton as lead Strategy #8 Action Steps: Provide one ‘point of contact’ to • Amalgamate community newcomer support advocate for and address concerns/ groups, including Phase I LIP Council, to questions regarding immigrant and form one collaborative body to guide and newcomer issues support implementation of Settlement Strategy Action Steps: • Revise Terms of Reference to finalize • Develop and pilot an outreach program to structure of council and responsibilities of its meet with newcomers and immigrants in rural members areas • Fulfil appropriate human resource needs for • Disseminate information about local services Phase II implementation for immigrants and newcomers to entire
  • 9. Strategy #11 Promote public awareness of PUBLIC AWARENESS newcomer and immigrant issues through media campaigns and community events Action Steps: Talk to me, because Ensuring that Sarnia-Lambton is a when they are talking • Develop multi-media welcoming place for immigrants to me they say, ‘’Oh, campaign to promote a welcoming and inclusive and newcomers where did you learn to Sarnia-Lambton speak English this • Continue to encourage well?’ and things like current (and organize more) multicultural events that. It is obvious you in Sarnia-Lambton have some preconceived • Create better access to notions about people diversity training for Hailey McHarg Photography, Newcomer Portal from [my country]. I businesses and non-profit A general lack of understanding of immigrants have spoken English organizationsand newcomers, rather than outright prejudice and all my life and my kids • Advocate for immigrantsdiscrimination, was more often brought up by don’t speak any other and newcomers to benewcomers as a barrier to feeling fully welcomed into more visible in thethe community. While Sarnia-Lambton language apart from community, in thewas repeatedly described as a friendly I think also English and French. workplace, and in publicplace, the need to make the becoming competent Immigrant/Newcomer Participant officecommunity more welcoming andculturally aware - in order to sustain as an organization,and support the current population of staying culturallyimmigrants as well as attract more - competent with Strategy #12was nevertheless mentioned. Service Design comprehensive marketingproviders also expressed their desire things, not just onto become more culturally competent language, but strategy for current, enhanced, andin order to provide respectful and understanding what upcoming immigrant servicesappropriate services to immigrantsand newcomers. it means to serve Action Steps: an Italian family • Ensure programming for immigrants and Two strategies have been [for example] and newcomers has adequate funds forrecommended to bring a greater how they see marketing of servicesawareness of newcomer andimmigrant circumstances and family, not making • Share marketingexperiences to the broader Sarnia- suggestions that resources amongLambton community as well as create service organizations they would findan awareness of services and • Encouragesupports for immigrants and offensive. stakeholders to utilize Service Providernewcomers currently available here. Participant County of Lambton’s immigration portal, liveinlambton.ca, to Hailey McHarg Photography, Newcomer Portal advertise and market services and events
  • 10. • Provide a central venue for creative discussions relevant to immigrant and newcomer services in this community IMPLEMENTING THE • Facilitate dialogue and potential partnership STRATEGY opportunities for program development and enhancement • Help disseminate information on immigrant and newcomer services and supports • Advocate on behalf of the community to various levels of government and potential funders on issues related to immigrant and newcomer settlement in the community Working Groups Working groups will be established under the LIP Council umbrella to carry out all of the activities The Sarnia-Lambton LIP Settlement Strategy is associated with implementing the Settlementthe first step in a long-term plan to support immigrant Strategy. These working groups will be comprised ofand newcomer settlement and integration in this LIP Councilcommunity. The members as wellimplementation of as other interestedthese strategies individuals andand action steps is organizations in thenow at the forefront community whoof the LIP initiative. have a stake inAs with the services andresearch and supports forplanning phase of immigrants andthis project, the newcomers or whoimplementation have resources tophase of the Sarnia contribute to-Lambton LIP will implementing anycontinue to rely of the 12heavily on LIP Council, February 2011 Back Row, L-R: Rosa Zamudio; Ted Zatylny, Sarnia Lambton Economic Partnership: Marc Coates, strategies.community input Lambton-Kent District School Board; Jasmine Lenuzzi, Learning Visions; Garry MacDonald, Sarniaand expertise by Lambton Chamber of Commerce; Susie Beynon, Lambton County Library; René Fields, Lambton County Human Resource Administrative Services; Diane Carter, Lambton College. Front Row L-R: Doug Ball T h e Sarnia-bringing together (Chair), County of Lambton; Chandrika Patel, Esso YMCA Learning and Career Centre; Mary Ellen Lambton Localkey community Gibbons, Employment andWalent, WorleyParsons; Suzanne Quinn, Association canadienne-française de Learning Centre, Lambton College; Shauna Carr, Sarnia Lambton Workforce Development Board; Gigi Immigrationstakeholders to l’Ontario. Absent: Abita Okutinyang; Barbara Milanovic, Citizenship and Immigration Canada; Chris Partnership willcollaborate with Slade, International Education Lambton College; Cindy Dubois, Career Centre; Kim Hunt, Resource Administrative Services; Donna Cain, Esso YMCA Learning and Lambton County Human Lambton continue to be ledeach other. College; Marie Watson, Esso YMCA Learning and Career Centre; Ralph Hare; Vicky Ducharme, Sarnia Lambton Workforce Development Board by the County of Lambton and LIP Council funded by Citizenship and Immigration Canada (CIC) until March of 2012. As a community-based The LIP Council will continue to act in an advisory initiative, however, the LIP will be successful thankscapacity to the LIP initiative. It will also undertake the to the time, commitment, input and expertise of thefollowing responsibilities and activities: entire community of Sarnia-Lambton. • Help oversee and coordinate the implementation of the Settlement Strategy
  • 11. CONCLUSION Hailey McHarg Photography, Newcomer Portal So, what does Sarnia-Lambton look like now and how will it look in the coming years? Our researchindicates that a diverse and welcoming community must continue to be cultivated so that it may grow andthrive. Strong and solid partnerships become the foundation upon which a prosperous community can stand. Partnership, by definition, is collaborative in nature; a relationship where individuals agree to cooperate with I’m very happy in Sarnia and I think others, and advance beyond their own interest, where therethe people here are very kind...I think is an equal division of creative input and responsibility. I have to learn from Sarnia, to be Facilitating and nurturing the development of these kinder to strangers...In [my home partnerships has been, from the beginning, the cornerstone of the LIP initiative and will continue to be so in the country] people don’t speak with implementation phase. The LIP will work to sustain these strangers. Um, the most important partnerships locally, through the ongoing existence of the thing I learn from living in Sarnia is be Partnership Council and collaboration with existing happy, be nice, be kinder to economic development strategies. It will also tap into the strangers. broader region so that the community can utilize all of its Immigrant/Newcomer participant resources more effectively and efficiently. In the end, the Sarnia-Lambton Local Immigration Partnership Settlement Strategy will increase this communitys capacity for positive change and will lead ustowards a community in which all of its members can prosper and grow. Hailey McHarg Photography, Newcomer Portal
  • 12. SOCIAL PLANNING & PROGRAM SUPPORT DEPARTMENT 150 N. Christina StreetLed by: Sarnia, ON N7T 8H3 Funded by: Financé par: Telephone: 519 344-2057 Toll Free: 1-800-387-2882 Fax: 519 344-2025 www.lambtononline.ca For more information Visit us on the Sarnia-Lambton Newcomer Portal www.liveinlambton.ca/newcomers