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ArkGroup Public Sector Intranet presentation

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My last minute presentation at ArkGroup in SYDNEY, 8-10 OCTOBER 2008

My last minute presentation at ArkGroup in SYDNEY, 8-10 OCTOBER 2008

Published in: Technology, Education

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  • Last minute prep. Combined a couple of shows
  • Transcript

    • 1. Engage your organisation Involving management, staff and IT in your intranet (re)development project James Breeze, Chief Experience Officer www.objectivedigital.com
    • 2. Why engage your organisation?
      • Executive:
        • Strategic direction, funding, ownership
      • Management:
        • Content owners, provide resources, lead cultural change
      • IT:
        • Providers of platform, technical support, projects methodology, ‘gatekeepers’
      • Staff :
        • User needs
      www.objectivedigital.com
    • 3. Gathering Requirements www.objectivedigital.com
    • 4. Basis for requirements
      • Context: your business, strategy, goals, ‘next big thing’, technical environment
      • Content: content types, volume, functionality
      • Users: user types, how and when they access content
      www.objectivedigital.com
    • 5. Techniques for gathering requirements
      • Current usage and search data
      • Focus groups
      • Ethnographic research
      • Surveys
      www.objectivedigital.com
    • 6. www.objectivedigital.com
    • 7. www.objectivedigital.com
    • 8. Qualitative analysis
      • Themes
      • Suggestions
      • Language
      • Concerns
      • Requests
      • Percentages
      www.objectivedigital.com
    • 9. wordle.net www.objectivedigital.com
    • 10. www.objectivedigital.com
    • 11. Communicating your needs www.objectivedigital.com
    • 12. Communicating your needs
      • Requirements report
      • Information architecture (IA)
      • Wireframes
      www.objectivedigital.com
    • 13. Techniques for developing IA
      • Brainstorm (within project team)
      • Workshop (with key stakeholders)
      • Card sorting
        • open
        • closed
      www.objectivedigital.com
    • 14. www.objectivedigital.com
    • 15. www.objectivedigital.com
    • 16. Tools for documenting IA
      • MS Word or Excel
      • MS Visio
      • Mindmap
      www.objectivedigital.com
    • 17. www.objectivedigital.com
    • 18. www.objectivedigital.com
    • 19. Wireframe design
      • IA and navigation design skeleton
      • Low tech, easily edited
      • Demonstrates navigation and page layout
      • Wireframe for key page types
      www.objectivedigital.com
    • 20. What to consider for wireframing
      • Constraints – technical, CMS, accessibility
      • Different page requirements
      • Navigation depth and design
      www.objectivedigital.com
    • 21. Techniques for wireframing
      • Collaboration - Brainstorm with key resources – technical, design, IA
      • Document with MS PowerPoint, MS Visio, Omnigraffle or other diagramming software
      www.objectivedigital.com
    • 22. Sample wireframe www.objectivedigital.com
    • 23. Validating your design www.objectivedigital.com
    • 24. Validating your design
      • Prototyping
        • Paper prototyping
        • HTML prototyping
      • Usability testing
        • Guerilla testing
        • Formal testing
      www.objectivedigital.com
    • 25. www.objectivedigital.com
    • 26. Typical usability test
      • Brief explanation of project and process
      • First impressions: user browses around the site and gives verbal impression
      • Scenarios: user completes set tasks on the site
      • Evaluation: user completes open and closed questions evaluating the site
    • 27. Summary of organisational involvement
      • Intranet governance
      • Requirements - organisational strategy, technical platform, content, users
      • Information architecture – brainstorming, cardsorting
      • Wireframing - brainstorming
      • Development – usability testing
    • 28. Contact
      • O: Level 3, 50 York St Sydney NSW 2000
      • P: 1300 858 015
      • E: [email_address]
      • W: www.objectivedigital.com
      • B: www.usableworld.com.au
      ©2008 Objective Digital Pty Ltd www.objectivedigital.com

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