Telefónica Germany press briefing:Overall financial results in 2011 René Schuster – CEO Telefónica Germany Rachel Empey – ...
Digital becomes natural       We are leading the generation        smartphone.       Businesses rely on our new        t...
Telefónica Germany achieved a successful,profitable growth in 2011• Valuable growth of contract customers:  Net adds incre...
Valuable customer growth in a challenging market Strong focus on mobile postpaid customers           Postpaid net add grow...
Strong, customer insight driven portfolio                     • Successful tariff portfolio based on customer insights – i...
49% of mobile data revenue growth Smartphone share exceeding 90%     Smartphone share     Q4-11, in % of new handset sales...
Tariff portfolio is driving value Successful monetization of data uptake            Strong ARPU uptake                Data...
Strong revenue growth Benefitting from valuable customer and data growth                     Outperforming market         ...
Operating profit in 2011 reaching 1,2 bn€ OIBDA increased by 4,9%                                                         ...
Our focus for 2012          Reinforce customer satisfaction          Expand network capabilities          Boost Think B...
Telefonica Germany results q4 and year 2011 bericht umsatz kundenzahl gewinn
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Telefonica Germany results q4 and year 2011 bericht umsatz kundenzahl gewinn

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Telefónica Germany results 2011 - Umsatz, Kundenzahl, Gewinn im Berichtsjahr 2011. Präsentation in englisch. Unterlagen auf deutsch unter http://www.telefonica.de/page/17636/ergebnis-jahr-2011.html

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Telefonica Germany results q4 and year 2011 bericht umsatz kundenzahl gewinn

  1. 1. Telefónica Germany press briefing:Overall financial results in 2011 René Schuster – CEO Telefónica Germany Rachel Empey – CFO Telefónica Germany Munich – February 24, 2012 Press Release DE http://www.telefonica.de/news/303/msg/17638/erfolgreicher-jahresabschluss-2011-umsatz- von-telefonica-germany-erstmals-ueber-5-milliarden-euro.html Digital Press Pack DE http://www.telefonica.de/page/17636/ergebnis-jahr-2011.html Press Release EN http://www.telefonica.de/news/1967/msg/17639/year-end-accounts-reveal-successful-2011- telefonica-germany-s-revenue-hits-new-high-of-5-billion-euros.html 0Telefónica Germany
  2. 2. Digital becomes natural  We are leading the generation smartphone.  Businesses rely on our new technology.  We take responsibility for the digital society. 1Telefónica Germany
  3. 3. Telefónica Germany achieved a successful,profitable growth in 2011• Valuable growth of contract customers: Net adds increased by 77%• Driving data monetization with 49% data revenue growth• Mobile service revenue growth outpacing the market• Total revenue exceeded 5bn€ for the first time• Profitability increased: OIBDA +5%Telefónica Germany
  4. 4. Valuable customer growth in a challenging market Strong focus on mobile postpaid customers Postpaid net add growth by 77% Total access base growth by 6% Mobile postpaid net adds Total access base in k # in k # 77,3% 6,1% 24.482 ∆ `10-`11 982 23.073 Mobile 9.235 +11,9% 8.254 postpaid 2010 2011 18,5% Mobile 554 prepaid 8.795 9.144 +4,0% 252 252 228 271 Fixed, 206 broadband 154 89 +3,1% 81 Wholesale 4.908 5.061 ULL -6,6% 1.116 1.042 Q1 Q2 Q3 Q4 FY 2010 2011 3Telefónica Germany
  5. 5. Strong, customer insight driven portfolio • Successful tariff portfolio based on customer insights – in Q4 nearly 2/3 of our new O2 brand customers decided for one of the Blue smartphone tariffs • Blue tariff portfolio driving both customer satisfaction as well as profitability • More than 2.5m customers – continued profitable growth with focus on convergence and a deepened customer relationship • Brand transition completed, renewed fixed portfolio together with first integrated fixed-mobile product available since January • Gaining trust from leading, international companies – customer base grew by 30% with increasing contribution to revenue and OIBDA • Reliable partner for innovative solutions for SoHo, SME and corporate customers 4Telefónica Germany
  6. 6. 49% of mobile data revenue growth Smartphone share exceeding 90% Smartphone share Q4-11, in % of new handset sales other 8% Mobile data revenue Non-SMS data, in m€ 48,9% 2010 604 92% 2011 smartphone 405 Active data users 46,6% in % of O2 postpaid customers 167 114 Q4 FY 49% 33% Q4-10 Q4-11 5Telefónica Germany
  7. 7. Tariff portfolio is driving value Successful monetization of data uptake Strong ARPU uptake Data revenue outstripping volume growthData user ARPU Non-SMS data revenue vs data traffic growthin € yoy growth in % 2010 Data 2011 110,4% traffic Data revenue +22,6% +19,2% 8,6 8,3 7,0 7,0 48,9% 44,8% 30,9% Q4 FY 2010 2011 6Telefónica Germany
  8. 8. Strong revenue growth Benefitting from valuable customer and data growth Outperforming market Total revenue exceeding 5bn€ Mobile service revenue growth Total revenue 2011 yoy, in % in m€ Telefónica Germany Competitors 4,3% w/o MTR cut 7,1% 7,1% 5.035 4.826 2.2% 1.8% 5,1% 1.266 1.330 0.5% 0.0% -0.3% -0.1% Q3 Q4 2010 2011 -0.8% -1.4% -1.4% -2.2% Q1 Q2 Q3 Q4 FY 7Telefónica Germany
  9. 9. Operating profit in 2011 reaching 1,2 bn€ OIBDA increased by 4,9% Profitable growth• Strong increase of revenue through focus on valuable 4,9% customer and mobile data OIBDA 1.219 in m€ 26.1%• Customer growth benefitting 24.5% 24.8% 1.162 from successful commercial 21.2% model allowing simultaneous 347 Margin customer, revenue and 291 297 304 314 310 OIBDA growth 257 261• Successfully leveraged synergies from HanseNet integration leading to overall improved cost position• Improved revenues and costs driving profitability - Q1 Q2 Q3 Q4 FY continuous margin increase throughout the year (2011 2010* margin: 24,2%) 2011 * OIBDA 2010: The criteria is HanseNet inclusion from Jan-10 and exclusion of restructuring expenses 8Telefónica Germany
  10. 10. Our focus for 2012  Reinforce customer satisfaction  Expand network capabilities  Boost Think Big 9Telefónica Germany

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