Managing the Business of Training
In challenging times
SMART organisations see
OPPORTUNITY and INNOVATE

Our Objectives in Challenging Times..
1. Reduce overheads
2. Add value
3. Market in new ways

Areas for Innovating
Software-as-a-Service
Integration of Systems
Learning Beyond the Classroom
Learning Networks

Times are changing...
SOFTWARE AS A SERVICE

Software-as-a-Service
No Hardware Purchases Rapid New features
Accessed anywhere
Deployment
No Software Licences 2-4 weeks.
Anytime
No Technical installation Low Risk
Whole new
Xero Story
Monthly Service Fee approach with
Remote Management
Try before
Large budget not required new possibilities.
Support !
you buy

Some SaaS offerings you should know about
1. Gmail (Email)
2. Xero (Online Accounting System)
3. Mail Chimp (Newsletter Management)
4. Campaign Monitor (Newsletter Management)
5. Survey Monkey (Online Surveys )
6. Google Analytics (Website Statistics)
7. ProWorkflow (Project Management)
8. LearningSource (Training Management Platform)

How does SaaS help you innovate?
 Reduce overheads?
 Add value?
 Market in new ways?
SaaS is the enabler

An efficiency explosion ...
INTEGRATION OF SYSTEMS

Multiple Independent Systems
HR Manager
Presenters Venue
Management
Customer
Relationship
Website Management
Course List
Learner
Course
Registrations
Management
Administrator
Course List
Technical
Support
Reports
eLearning Document
& Online Management Feedback Reports
Collaboration
Marketing Reports
Presenters Business Manager
Local LAN
Laptops

Single Integrated System
Customer
Relationship
Management
(CRM)
Course
Website Registrations
Management
Integrate
eLearning
& Online Reports
Collaboration
Document
Management

Website Integration
..or Intranet
(Learning & Development Portal)

External Integration
Zero data entry
Invoice
Training Management Platform Accounting System
Order
HRIS LMS
CRM Membership Database

What does System Integration deliver?

 Reduces overheads?
 Adds value?
 Allows you to Market in new ways?
Integrating systems improves efficiencies and is
now much easier.

Keep them learning, keep them satisfied, keep them as clients...
LEARNING BEYOND THE CLASSROOM

Learning is a Journey
Not a One-off Workshop

Extend the Classroom
Through a Course Website (CourseSpace)
Links to useful News articles
Access to Course Forums,
websites Announcements
Resources Wiki, blog
Business.govt.nz Mark’s Presentation Answer questions on Article on current
BizChat Investment Pitch Template who are the key state of Angel
Companies Office Business Plan templates investors in NZ investment
FRST Grant website
Just in time learning ..but is has to be easy
Continual Growth of Course Content
No additional expense or effort

Live Online Training
Tom
Kate
Sally
Audio
Conferencing
Call
Remote
Desktop
Desktop
Application Control
Sharing
Sharing
Success is based on;
• Skill of presenter
• Content being delivered
Get it all right and this is
• Level of Interaction
what you can expect
• Quality of Audio & Internet Connection

Live Online Training
90% rate the training either ‘Very Good’ or ‘Excellent’
Overall Experience
60%
Percentage of Responses
50%
40%
30%
51%
20% 39%
10%
10%
0% 0% 0%
5 - Excellent 4 - Very Good 3 - Good 2 - Unsatisfactory 1 - Very Disappointing

Blended Learning Programmes
Involves multiple deliver methods to support a
dynamic and rich learning experience
Live Online Discussion & Self-paced online Conclusion
Introduction
Assignment resource Workshop
Workshop
Week1 Week 2 Week 3 Week 4 Week 5
“.. one-day programme is not enough to cement the good management
behaviours. The art of management is a skill, rather than knowledge that
can be learned in one day. It takes practice and reflection... “

Putting it into practice
6 Week Management Programme
• 90min Session each week
• Reflection
• Skills vs. Knowledge
• Manage  Learner

What does engaging your learners in new ways
deliver?
 Reduces overheads

 Adds value
 Allows you to market in new ways?
Supporting a learning experience beyond the
classroom enhances the learning experience and
allows you to differentiate yourself.

Widen your reach
LEARNING NETWORKS

Partnering Through Networks
Company Intranet
Examples
1. Aggregate Course Portal
2. Local Presence
3. In-company Training Portal
4. Extended Service Offering 23

Example 1) Aggregated Course Portal
Community and Adult
Learning Portal
Automatically updated

Example 2) Local Presence
Local
Business Hub
Vision Manawatu

Example 3) In-company Training Portal
Training Provider
Training Provider
Intranet
Training Provider
Training Provider
Courses

Example 4) Extended Service Offering
Training Provider Accounting Training
Service Provider
Training Provider

What do Learning Networks deliver?
 Reduces overheads
 Adds value

 Allows you to market in new ways?
Collaborating through Learning Networks allows you to
extend your reach and exposes you to new markets

In Summary
1. SaaS is an enabler
2. Integrating systems improves efficiencies and is
now much easier
3. Enhances the learning experience and
differentiate yourself
4. Learning Networks extends your reach

End of Presentation
Short break & then a Live Demo
www.learningsource.co.nz
0800 890 888