Twitter for the Power User
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Twitter for the Power User

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This class will teach you strategies to find and engage with community members who could be your brand’s next super fan. Learn search operators that can hone in and find the right people to connect ...

This class will teach you strategies to find and engage with community members who could be your brand’s next super fan. Learn search operators that can hone in and find the right people to connect with, tools you can use to manage your presence, measuring success.

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Twitter for the Power User Twitter for the Power User Presentation Transcript

  • Twitter  for  the  Power  User  
  • Twitter     •  Urban  dwellers   •  Average  household  income  +$100k   •  241  million  monthly  users,  over  100  million  daily  users   •  73%  of  consumers  report  increased  confidence  in  a  SMB  after   following  and  reading  tweets   •  57%  of  consumers  have  discovered  a  new  SMB  on  Twitter   •  The  most  common  reason  someone  tweets  at  an  SMB  is  to   share  a  positive  experience.      
  • Twitter     •  6  types  of  conversations   •  none  are  purely  1  to  1  
  • Examples  
  • Kelly  Robinson   Mixes  one-­‐on-­‐one  interactions  with  content  redistribution,  self-­‐published   articles  and  personal  interests  (4sq  check-­‐ins,  home  décor,  fitness)  
  • Renee  Fishman   Real  estate  trends,  productivity  tips,  professional     and  personal  anecdotes.   *rich  media    
  • Finding  Your  Community  
  • Twitter  for  Business     Building  a  community  without  paying  them  or  asking  them  to   join.     •  How  you  find  them   •  How  you  maintain  and  find  more   •  How  to  engage  and  interact  
  • Advanced  Search    
  • Beyond  the  Mention:  Search  Operators  
  • •  Make  private  lists  for  listening   •  Public  lists  for  accolades   •  Favorite  Vendors   •  Thought  Leaders   •  Best  Neighborhood  Spots     Determining  Influencers   1.  Look  at  their  lists   2.  Follower  counts  are  OK   •  are  they  real  followers?   •  search  their  handle,  who’s  RTing  their  content?     Engaging  and  Creating  Advocates  
  • Live  Tweeting   •  Join  TweetUps   •  Industry  (#ICNY)   •  Fashion   •  Fitness   •  Food  (#NYFWF)     •  Pre-­‐Event  Prep   •  Figure  out  the  hashtag   •  Follow/list  speakers  and  attendees   •  Tweet  a  few  days  out  you’ll  be  there   •  At  the  event   •  Have  a  mix  of  content   •  rich  and  text   •  Post-­‐Event   •  reach  out  and  thank  people  of  interest  
  • Semantics   Most  ReTweeted       you   twi(er   please   retweet   post   blog   social   free   media   help   please  retweet   great   social  media   10   follow   how  to   top   blog  post   check  out   new  blog  post   Least  ReTweeted       Science  of  ReTweets,  Dan  Zarella   game   going   haha   lol   but   watching   work   home   night   bed   well   sleep   gonna   hey   tomorrow   :red   some   back   bored   listening  
  • Hootsuite      
  • Setting  Up  Your  Account       Navigate  to  hootsuite.com   Connect  your  Twi(er  account  
  • The  Dashboard      
  • Streams      
  • Streams      
  • Analytics      
  • Hootsuite:  Takeaways       •  Use  streams  to  segment  searches,  lists  and  conversations   •  Use  Tabs  to  organize  your  streams   •  Schedule  Tweets  in  advance  when  you  know  you  won’t  be   active   •  Install  the  Hootlet  Button  to  make  Tweeting  easier  
  • Twitter  Tools   ManageFlitter:  Manage  your  community,  sort  by  influence,   activity,  follow/following,  etc.     WeFollow:  Find  Influencers   FollowerWonk:  Analyze  influencers  and  their  followers   Tweriod:  Determines  what  time  your  followers  are  on  Twitter   so  you  can  reach  the  most  people.   Tweetreach:  Impressions,  reach  and  contributor  data  for   phrases,  keywords,  screen  names  and  links.   Topsy:  Search  engine  for  Twitter.        
  • Rosemary  Dorsett   Social  Media  Manager   rodorsett@nylmedia.com       slideshare.net/nylmedia