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ANMF & Nyaya Health:
              Providing free health care in the Far West

                              Duncan Maru, MD, PhD
                    13th Annual ANMF Conference, 19-21 June, 2009




Nyaya Health 2009
ANMF and Nyaya Health: Shared Values & Mission


 Building health infrastructure in Nepal

 Providing healthcare to Nepal’s most
  vulnerable and impoverished citizens

 Training healthcare professionals in
  resource-poor settings

 Achieving meaningful collaboration
  between professionals within and
  outside of Nepal

 Engaging the Nepali diaspora

 Developing models for rural healthcare
  delivery and access




Nyaya Health 2009                           1
Who We Are

  501(c)(3) organization founded in 2006
  Channel over 99% of all donations directly to Nepal
  Managed by a volunteer Board of Directors and paid local
   Nepali staff
 Mission:
       To provide free community-based healthcare in rural Nepal
       To develop a scalable model of healthcare delivery in
        resource-denied settings throughout the world
 Strategies:
      1. To facilitate resource distribution to resource-denied areas
      2. To expand human resource capacity and foster local
         grassroots collective action
      3. To apply evidence-based medicine principles and rigorous
         data monitoring and evaluation to all programs
      4. To involve the central government in the development of
         pro-poor health infrastructure
      5. To utilize innovative technologies aimed at improving
         transparency and collaboration in global health delivery
Nyaya Health 2009                                   2
Where We Work


    250,000 population of Achham
    0 number of allopathic doctors in Achham before Nyaya
    2 number of allopathic doctors in Achham hired by Nyaya
    10 hours in bus to reach the nearest airport and operating room
                                          14 hours in bus to reach the nearest intensive care unit
                                          1 in 125 deliveries results in the mother’s death
                                          64 number of stillborns for every 1,000 live births
                                          50% of men migrate to India for work; over 7% return with HIV
                                           83 in 1,000 children don’t survive past the age of five
    99.5% of babies are born in homes and cattle sheds
    50¢ average daily per capita income in Achham
    60% of children are chronically malnourished

Nyaya Health 2009                                  3
Current Services: Sanfe Bagar Primary Health Center

 Opened for service April 6, 2008
 Served over 17,000 patients in the
  course of 14 months
 Facilities include:
          Outpatient department
          Maternity suite
          Treatment rooms for 24-hour
           emergency and obstetric care
          Laboratory
          Pharmacy
 20 all-Nepali staff
 All services completely free of
  charge to patients




Nyaya Health 2009                         4
Current Services: Bayalpata Hospital
 Built by the government but
  subsequently abandoned
 45 minutes from SanfeBagar
 5-year contract signed with the Nepali
  Ministry of Health and Populations to
  renovate and
  operate the hospital

 Services will include (summer, 2009):
        Outpatient department
        24-hour emergency and obstetric
         services
                                          Phased Expansion:
        Inpatient ward
                                              Women’s Center (mental health/
        Laboratory & blood transfusion        reproductive education/ social services)
        Testing and treatment for HIV,       Surgical suite
         tuberculosis, and malnutrition
                                              Digital X-Ray Services
        Community Health Workers (CHWs)
                                              Expanded CHW network
        Clean water for community


Nyaya Health 2009                             5
Achieving Nyaya Health’s Mission in Achham


  Mission #1: Build Healthcare Infrastructure

  Mission #2: Develop a Scalable Model




Nyaya Health 2009                           6
Mission #1: Build Healthcare Infrastructure

 An effective, responsive,
  community-driven healthcare
  system is the basis of public
  health and health justice.

 Key components:
  Needs assessment
  Clinical Facilities
   Development
  Human Resources:
   Recruitment
  Human Resources:
   Continuing Medical
   Education
  Telecommunications
  Reliable energy
  Clean water

 Nyaya Health 2009                7
Building Healthcare Infrastructure: Needs Assessment


 Needs assessment is a key
  component of delivering locally
  effective community-driven
  healthcare services

 Rapid health assessment, 2007

 Reviewing clinical service data

 Community health worker
  surveys




 Nyaya Health 2009                  8
Building Healthcare Infrastructure: Clinical Facilities Development

         Nyaya Health incorporates principles of
          social justice and community-driven
          development into all design processes

         Facilities designed to enhance patient
          dignity and healing

                                                             Sanfe Bagar Health Center: Before


                                                        Nyaya Health staff participate in the
                                                         process, further developing human
                                                         resource capacity

                                                        Local community members engage in the
                                                         process through voluntary and paid
                                                         engagements

                Sanfe Bagar Health Center: After
                                                        Developing Bayalpata Hospital is Nyaya’s
                                                         next step in this process…
Nyaya Health 2009                                  9
Building Healthcare Infrastructure: Staff Recruitment


  Focus on local talent

  Open, advertised process

  Structured and qualitative
   components to the interview

  Salaries on par with the
   Nepali government

  Opportunities for career
   advancement

  Meeting the challenges of
   physician recruitment




Nyaya Health 2009                10
Building Healthcare Infrastructure: Continuing Medical Education


 CME is a key benefit that Nyaya can
  provide to retain workers

 Developing new competencies
  among staff is key to building
  health systems

 Strategies include:
   Reviewing evidence-based clinical
    protocols
   CME sessions w/ Medical Director
    and clinical staff
   Ultrasound
   On-site clinical consultants
   Computer literacy




Nyaya Health 2009                       11
Building Healthcare Infrastructure: Telecommunications


  Reliable telecommunications systems is
   central to our ability to deliver:
    Patient quality
    Logistics planning
    Telemedicine
    Fundraising

  Delivering effective systems requires:
    Working with public and private
     partners
    Institutional investment
     Flexibility to adapt to rapidly changing
      technologies




Nyaya Health 2009                                12
Building Healthcare Infrastructure: Rural Energy Systems

     Effective rural healthcare
      demands reliable energy supply

     Nyaya Health’s phased approach:
          Phase 1: Transfer existing
           energy system to Bayalpata
           Hospital
          Phase 2: Preliminary expansion
           of energy capacity
          Phase 3: Integrating a small-
           scale solar-powered system
          Phase 4: Larger-scale energy
           capacity expansion via solar
           power




Nyaya Health 2009                           13
Building Healthcare Infrastructure: Water Systems

 Reliable clean water supply
  crucial to health care delivery

 Bayalpata Hospital
          Access to water donated via
           community collaboration

          Working with community
           members to protect the water
           supply lines

          On-site chlorination treatment
           through the support of
           Antennae Technologies and
           Environmental Camps for
           Conservation Awareness




Nyaya Health 2009                           14
Building Healthcare Infrastructure: Community Health Workers

       Community health workers play critical roles in ensuring timely access to
        essential medical care
           Effectively deliver care in rural regions with little access to
            transportation
           Provide follow-up care of
            chronic conditions
           Help raise awareness and
            educate their fellow citizens
           Offer continual feedback to
            Nyaya about community needs
            and concerns

       Phased scale-up of CHW network
          1. Outreach
          2. Medical adherence support
          3. Paramedical services

Nyaya Health 2009                                15
Mission #2: Develop a Scalable Model

 Developing a scalable model is central to
  building the field of global health delivery

 Nyaya Health uses several tools:

        Wiki

        Blog

        Data monitoring and evaluation

        Open-access clinical and financial data




 Nyaya Health 2009                               16
Developing a Scalable Model: Nyaya Health Wiki
 Wiki is an searchable repository of:
     Management policies and contracts
     Clinical protocols
     De-identified clinical data
     Clinical engineering details

 Provided in real-time, as they are
  developed, evaluated, and revised

 All pages viewable to the public

 A forum to share lessons-learned
  from our patients in Achham with
  organizations in similar settings
  around the world

 Opportunity for critical feedback
  and collaboration
  http://wiki.nyayahealth.org

Nyaya Health 2009                         17
Developing a Scalable Model: Nyaya Health Blog

 Staff and volunteers write journal-type
  stories to share and reflect on our programs

 Forum for discussing:
    Patient cases
    Clinical operations details
    Organizational challenges and successes

 Colleagues throughout the world can use
  these experiences to guide their own work
  and provide us with feedback or questions

http://blog.nyayahealth.org




 Nyaya Health 2009                            18
Developing a Scalable Model: Data Monitoring

  Effective healthcare must be driven
   by data monitoring and evaluation

  Collaboration between Nepal- and
   US-based data team is critical:
       Monthly uploading and analysis
       Public access to enhance
        collaboration and transparency in
        the global health community
       Revision of programmatic design
        and protocols according to
        regular data evaluation

  Rigorous attention to patient
   privacyhttp://wiki.nyayahealth.org/
   DataManagement




Nyaya Health 2009                           19
Developing a Scalable Model: Financial Transparency

   The Global Accountability Report: non-
    profits fared dismally

   Nyaya’s wiki offers ready accessibility to:
     Line-by-line expenditures
     Month-by-month budgets summaries
      Timeline of expenditures
      Timeline of revenue
      Accounts balances

   Benefits
     More engaged donors
     Organizational culture of honesty
      and openness
     More effective management
     http://wiki.nyayahealth.org/Budget


Nyaya Health 2009                             20
ANMF and Nyaya Health: Shared Values and Mission

    Bayalpata Hospital:

     Achieving healthcare access to Nepal’s most vulnerable citizens

     Training and expanding healthworker capacity in rural Nepal

     Developing models for rural healthcare delivery



    Next Steps:

     Larger community health worker network

     Surgical capacity

     X-Ray services

     Improved telecommunications capacity

     Expanded energy systems

Nyaya Health 2009                            21
Thank You America Nepal Medical Foundation!




              135 College St, Suite 323      info@nyayahealth.org         Bayalpata Hospital, Ridikot VDC
              New Haven, CT 06510         http://www.nyayahealth.org                     Achham, Nepal
              Phone: 203-687-8615         http://wiki.nyayahealth.org   Phone: 977-94-690-404 (Achham)
              Fax: 630-604-8615           http://blog.nyayahealth.org     Phone: 977-9845236035(KTM)




Nyaya Health 2009                                         22

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ANMF and Nyaya Health: Providing free healthcare in the Far West

  • 1. ANMF & Nyaya Health: Providing free health care in the Far West Duncan Maru, MD, PhD 13th Annual ANMF Conference, 19-21 June, 2009 Nyaya Health 2009
  • 2. ANMF and Nyaya Health: Shared Values & Mission  Building health infrastructure in Nepal  Providing healthcare to Nepal’s most vulnerable and impoverished citizens  Training healthcare professionals in resource-poor settings  Achieving meaningful collaboration between professionals within and outside of Nepal  Engaging the Nepali diaspora  Developing models for rural healthcare delivery and access Nyaya Health 2009 1
  • 3. Who We Are  501(c)(3) organization founded in 2006  Channel over 99% of all donations directly to Nepal  Managed by a volunteer Board of Directors and paid local Nepali staff Mission:  To provide free community-based healthcare in rural Nepal  To develop a scalable model of healthcare delivery in resource-denied settings throughout the world Strategies: 1. To facilitate resource distribution to resource-denied areas 2. To expand human resource capacity and foster local grassroots collective action 3. To apply evidence-based medicine principles and rigorous data monitoring and evaluation to all programs 4. To involve the central government in the development of pro-poor health infrastructure 5. To utilize innovative technologies aimed at improving transparency and collaboration in global health delivery Nyaya Health 2009 2
  • 4. Where We Work 250,000 population of Achham 0 number of allopathic doctors in Achham before Nyaya 2 number of allopathic doctors in Achham hired by Nyaya 10 hours in bus to reach the nearest airport and operating room 14 hours in bus to reach the nearest intensive care unit 1 in 125 deliveries results in the mother’s death 64 number of stillborns for every 1,000 live births 50% of men migrate to India for work; over 7% return with HIV 83 in 1,000 children don’t survive past the age of five 99.5% of babies are born in homes and cattle sheds 50¢ average daily per capita income in Achham 60% of children are chronically malnourished Nyaya Health 2009 3
  • 5. Current Services: Sanfe Bagar Primary Health Center  Opened for service April 6, 2008  Served over 17,000 patients in the course of 14 months  Facilities include:  Outpatient department  Maternity suite  Treatment rooms for 24-hour emergency and obstetric care  Laboratory  Pharmacy  20 all-Nepali staff  All services completely free of charge to patients Nyaya Health 2009 4
  • 6. Current Services: Bayalpata Hospital  Built by the government but subsequently abandoned  45 minutes from SanfeBagar  5-year contract signed with the Nepali Ministry of Health and Populations to renovate and operate the hospital  Services will include (summer, 2009):  Outpatient department  24-hour emergency and obstetric services  Phased Expansion:  Inpatient ward  Women’s Center (mental health/  Laboratory & blood transfusion reproductive education/ social services)  Testing and treatment for HIV,  Surgical suite tuberculosis, and malnutrition  Digital X-Ray Services  Community Health Workers (CHWs)  Expanded CHW network  Clean water for community Nyaya Health 2009 5
  • 7. Achieving Nyaya Health’s Mission in Achham Mission #1: Build Healthcare Infrastructure Mission #2: Develop a Scalable Model Nyaya Health 2009 6
  • 8. Mission #1: Build Healthcare Infrastructure  An effective, responsive, community-driven healthcare system is the basis of public health and health justice.  Key components:  Needs assessment  Clinical Facilities Development  Human Resources: Recruitment  Human Resources: Continuing Medical Education  Telecommunications  Reliable energy  Clean water Nyaya Health 2009 7
  • 9. Building Healthcare Infrastructure: Needs Assessment  Needs assessment is a key component of delivering locally effective community-driven healthcare services  Rapid health assessment, 2007  Reviewing clinical service data  Community health worker surveys Nyaya Health 2009 8
  • 10. Building Healthcare Infrastructure: Clinical Facilities Development  Nyaya Health incorporates principles of social justice and community-driven development into all design processes  Facilities designed to enhance patient dignity and healing Sanfe Bagar Health Center: Before  Nyaya Health staff participate in the process, further developing human resource capacity  Local community members engage in the process through voluntary and paid engagements Sanfe Bagar Health Center: After  Developing Bayalpata Hospital is Nyaya’s next step in this process… Nyaya Health 2009 9
  • 11. Building Healthcare Infrastructure: Staff Recruitment  Focus on local talent  Open, advertised process  Structured and qualitative components to the interview  Salaries on par with the Nepali government  Opportunities for career advancement  Meeting the challenges of physician recruitment Nyaya Health 2009 10
  • 12. Building Healthcare Infrastructure: Continuing Medical Education  CME is a key benefit that Nyaya can provide to retain workers  Developing new competencies among staff is key to building health systems  Strategies include:  Reviewing evidence-based clinical protocols  CME sessions w/ Medical Director and clinical staff  Ultrasound  On-site clinical consultants  Computer literacy Nyaya Health 2009 11
  • 13. Building Healthcare Infrastructure: Telecommunications  Reliable telecommunications systems is central to our ability to deliver:  Patient quality  Logistics planning  Telemedicine  Fundraising  Delivering effective systems requires:  Working with public and private partners  Institutional investment  Flexibility to adapt to rapidly changing technologies Nyaya Health 2009 12
  • 14. Building Healthcare Infrastructure: Rural Energy Systems  Effective rural healthcare demands reliable energy supply  Nyaya Health’s phased approach:  Phase 1: Transfer existing energy system to Bayalpata Hospital  Phase 2: Preliminary expansion of energy capacity  Phase 3: Integrating a small- scale solar-powered system  Phase 4: Larger-scale energy capacity expansion via solar power Nyaya Health 2009 13
  • 15. Building Healthcare Infrastructure: Water Systems  Reliable clean water supply crucial to health care delivery  Bayalpata Hospital  Access to water donated via community collaboration  Working with community members to protect the water supply lines  On-site chlorination treatment through the support of Antennae Technologies and Environmental Camps for Conservation Awareness Nyaya Health 2009 14
  • 16. Building Healthcare Infrastructure: Community Health Workers  Community health workers play critical roles in ensuring timely access to essential medical care  Effectively deliver care in rural regions with little access to transportation  Provide follow-up care of chronic conditions  Help raise awareness and educate their fellow citizens  Offer continual feedback to Nyaya about community needs and concerns  Phased scale-up of CHW network 1. Outreach 2. Medical adherence support 3. Paramedical services Nyaya Health 2009 15
  • 17. Mission #2: Develop a Scalable Model  Developing a scalable model is central to building the field of global health delivery  Nyaya Health uses several tools:  Wiki  Blog  Data monitoring and evaluation  Open-access clinical and financial data Nyaya Health 2009 16
  • 18. Developing a Scalable Model: Nyaya Health Wiki  Wiki is an searchable repository of:  Management policies and contracts  Clinical protocols  De-identified clinical data  Clinical engineering details  Provided in real-time, as they are developed, evaluated, and revised  All pages viewable to the public  A forum to share lessons-learned from our patients in Achham with organizations in similar settings around the world  Opportunity for critical feedback and collaboration http://wiki.nyayahealth.org Nyaya Health 2009 17
  • 19. Developing a Scalable Model: Nyaya Health Blog  Staff and volunteers write journal-type stories to share and reflect on our programs  Forum for discussing:  Patient cases  Clinical operations details  Organizational challenges and successes  Colleagues throughout the world can use these experiences to guide their own work and provide us with feedback or questions http://blog.nyayahealth.org Nyaya Health 2009 18
  • 20. Developing a Scalable Model: Data Monitoring  Effective healthcare must be driven by data monitoring and evaluation  Collaboration between Nepal- and US-based data team is critical:  Monthly uploading and analysis  Public access to enhance collaboration and transparency in the global health community  Revision of programmatic design and protocols according to regular data evaluation  Rigorous attention to patient privacyhttp://wiki.nyayahealth.org/ DataManagement Nyaya Health 2009 19
  • 21. Developing a Scalable Model: Financial Transparency  The Global Accountability Report: non- profits fared dismally  Nyaya’s wiki offers ready accessibility to:  Line-by-line expenditures  Month-by-month budgets summaries  Timeline of expenditures  Timeline of revenue  Accounts balances  Benefits  More engaged donors  Organizational culture of honesty and openness  More effective management http://wiki.nyayahealth.org/Budget Nyaya Health 2009 20
  • 22. ANMF and Nyaya Health: Shared Values and Mission Bayalpata Hospital:  Achieving healthcare access to Nepal’s most vulnerable citizens  Training and expanding healthworker capacity in rural Nepal  Developing models for rural healthcare delivery Next Steps:  Larger community health worker network  Surgical capacity  X-Ray services  Improved telecommunications capacity  Expanded energy systems Nyaya Health 2009 21
  • 23. Thank You America Nepal Medical Foundation! 135 College St, Suite 323 info@nyayahealth.org Bayalpata Hospital, Ridikot VDC New Haven, CT 06510 http://www.nyayahealth.org Achham, Nepal Phone: 203-687-8615 http://wiki.nyayahealth.org Phone: 977-94-690-404 (Achham) Fax: 630-604-8615 http://blog.nyayahealth.org Phone: 977-9845236035(KTM) Nyaya Health 2009 22