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Knowledge Management And Collaboration Overview Final White
Knowledge Management And Collaboration Overview Final White
Knowledge Management And Collaboration Overview Final White
Knowledge Management And Collaboration Overview Final White
Knowledge Management And Collaboration Overview Final White
Knowledge Management And Collaboration Overview Final White
Knowledge Management And Collaboration Overview Final White
Knowledge Management And Collaboration Overview Final White
Knowledge Management And Collaboration Overview Final White
Knowledge Management And Collaboration Overview Final White
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Knowledge Management And Collaboration Overview Final White

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A brief Overview of Knowledge Management, Online Collaboration, and Social Media.

A brief Overview of Knowledge Management, Online Collaboration, and Social Media.

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  • This is a derived definition from several sources.
  • Here is more on the components of Knowledge Management:- People are the most important piece in the system. They create, share, apply, and exploit knowledge, and also can make or break any KM implementation. This is a critical focus for any KM practitioner. - Process is also very important. This allows KM to become ingrained in business practices, and this allows for more consistent practice of KM so that the benefits are realized and the costs are reduced. - Organization (Culture) provides a context for the practice of knowledge management to take place. The concept of a knowledge-based organization depends on nurturing a culture of collaboration so that the people and process can come together to realize the benefits of KM. - Technology is the underlying platform that supports the other components of the system. While a lot of the energy seems to be tied up in the selection and employment of the IT KM solution, it cannot be stressed enough that technology is just an enabler, not the center of the KM implementation.
  • Online collaboration is an enabling technology for KM. While in the past the areas of KM and collaboration were developed separately, in the future these disciplines must be closely linked. For the remainder of this document, consider any discussion of online collaboration to include the technology side of KM as well.
  • Source: JFCOM Collaboration Capabilities Document
  • Source: JFCOM Collaboration Capabilities Document
  • Source: NCES RFP
  • Transcript

    • 1. Knowledge Management (KM) Online Collaboration and Social Media Overview Mark Kovacevich [email_address] www.nwpatriot.net
    • 2. Knowledge Management Definition <ul><li>Knowledge Management is the art of creating, identifying, gathering, organizing, sharing, applying, and exploiting an organization's intellectual assets (knowledge in the form of insights and experiences) in order to enhance operational effectiveness, decision quality, and innovation across the enterprise. </li></ul><ul><li>This knowledge can be either explicit (recorded) or tacit (personal know-how) and can be embodied in individuals or embedded in organizational processes or practice. </li></ul>
    • 3. Components of Knowledge Management <ul><li>People are the most important piece in the system. They create, share, apply, and exploit knowledge </li></ul><ul><li>Process is also very important. This allows KM to become ingrained in business practices so that the benefits are realized and the costs are reduced </li></ul><ul><li>Organization and Culture provide a context for the practice of knowledge management to take place. </li></ul><ul><li>Technology is the underlying platform that supports the other components of the system. It is just an enabler, not the center of the KM implementation. </li></ul>
    • 4. Online Collaboration <ul><li>Online collaboration utilizes existing network infrastructure to provide a wide array of capabilities that can be grouped into three major areas: </li></ul><ul><ul><ul><li>Virtual Presence </li></ul></ul></ul><ul><ul><ul><li>Virtual Spaces </li></ul></ul></ul><ul><ul><ul><li>Virtual Services </li></ul></ul></ul><ul><li>Collaboration can be categorized in two ways: </li></ul><ul><ul><ul><li>Asynchronous Collaboration </li></ul></ul></ul><ul><ul><ul><li>Synchronous Collaboration </li></ul></ul></ul>
    • 5. <ul><li>Virtual Presence </li></ul><ul><ul><ul><li>Virtual Awareness Information </li></ul></ul></ul><ul><ul><ul><li>User Profile Information Availability </li></ul></ul></ul><ul><ul><ul><li>Frequent User List </li></ul></ul></ul><ul><ul><ul><li>Presence and Profile Search </li></ul></ul></ul><ul><li>Virtual Spaces </li></ul><ul><ul><ul><li>Non-Persistent </li></ul></ul></ul><ul><ul><ul><li>Persistent </li></ul></ul></ul>Collaboration Capabilities Source: US Joint Forces Command (USJFCOM) Collaboration Capabilities Document
    • 6. Collaboration Capabilities (Continued) <ul><li>Virtual Services </li></ul><ul><ul><li>Text Chat </li></ul></ul><ul><ul><li>Audio Chat </li></ul></ul><ul><ul><li>Whiteboard </li></ul></ul><ul><ul><li>Video Services </li></ul></ul><ul><ul><li>Shared View/ Application- Based Viewing </li></ul></ul><ul><ul><li>Bulletin Board </li></ul></ul><ul><ul><li>Automated Event Log </li></ul></ul><ul><ul><li>Voting Features </li></ul></ul><ul><ul><li>Shared Text Service </li></ul></ul><ul><ul><li>Threaded Discussion </li></ul></ul><ul><ul><li>Concurrent Multiple Sessions </li></ul></ul><ul><ul><li>Shared Applications </li></ul></ul><ul><ul><li>Data Management </li></ul></ul><ul><ul><li>Bulletins/Alerts </li></ul></ul><ul><ul><li>Session Management </li></ul></ul><ul><ul><li>Calendar </li></ul></ul><ul><ul><li>Collaborative System Access </li></ul></ul><ul><ul><li>Collaborative Workspace Access </li></ul></ul><ul><ul><li>User Display and Customization </li></ul></ul><ul><ul><li>Security </li></ul></ul><ul><ul><li>Command and Control </li></ul></ul>Source: US Joint Forces Command (USJFCOM) Collaboration Capabilities Document
    • 7. Online Collaboration Security <ul><li>The following items should be addressed in securing a KM/Collaboration solution: </li></ul><ul><ul><li>Non-repudiation </li></ul></ul><ul><li>Protection </li></ul><ul><li>Detection </li></ul><ul><li>Reaction capabilities </li></ul><ul><li>Auditing </li></ul><ul><li>Software Assurance </li></ul><ul><ul><li>Authentication </li></ul></ul><ul><ul><li>Confidentiality </li></ul></ul><ul><ul><li>Integrity </li></ul></ul><ul><ul><li>Availability </li></ul></ul><ul><ul><ul><li>Reliability </li></ul></ul></ul><ul><ul><ul><li>Maintainability </li></ul></ul></ul>Source: Net Centric Enterprise Services Request For Proposal
    • 8. Social Networking/ Social Media Definition <ul><li>Social networking is the practice of increasing the number of one's business and/or social contacts by making connections through individuals. Social media is the use of technology combined with this social interaction targeted at forming and enabling a potentially massive community of participants to productively collaborate. </li></ul><ul><li>Social media technologies enable this collaboration and support tapping the power of the collective in ways previously unachievable, transforming people from content consumers into content producers. It's a fusion of sociology and technology, transforming monologue (one to many) into dialog (many to many). </li></ul>
    • 9. Social Media Capabilities Overview <ul><li>Customizable Look/Feel </li></ul><ul><li>Profile Information </li></ul><ul><li>Networking(Connections, Friends, etc.) </li></ul><ul><li>Activity Feeds </li></ul><ul><li>Private/Direct Messaging </li></ul><ul><li>File/Photo Upload Abilities </li></ul><ul><li>Search </li></ul><ul><li>Blogs </li></ul><ul><li>Wikis </li></ul><ul><li>Discussion Forums </li></ul><ul><li>Chat </li></ul><ul><li>Calendars </li></ul><ul><li>Tagging </li></ul><ul><li>Groups (Open or Closed) </li></ul><ul><li>Rating Systems </li></ul>Here are some examples of Social media technology capabilities:
    • 10. <ul><li>For Further Information, Contact: </li></ul><ul><li>Mark Kovacevich </li></ul><ul><li>[email_address] </li></ul><ul><li>www.nwpatriot.net </li></ul>

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