Angus FoxDirector, Multizone LimitedTwitter: @nuxnixInspector Roger NieldBorough Commander, Runnymede, Surrey PoliceTwitte...
AGENDA SevenTakeaways Perspective on themobile apps market inpolicing Our Apps Surrey Police ‘policingin your pocket’...
 Our apps drive genuine engagement and local confidence The visible part of a cloud connected mobile platform Open data...
26/04/2013 For #copapps event at college.pnn.police.uk only - © 2013 Multizone Limited 4 Why social mobile apps Advocacy...
 Social Mobile Apps are growing 2X as fast & generate 2X engagement of web. Local police need to have tools to engage he...
Local, genuinecommunity updatesprovide increasedvisibilityInsight for the publicIncreased confidence inpolicing, advocacy ...
26/04/2013 For #copapps event at college.pnn.police.uk only - © 2013 Multizone Limited 7iOS,Android, BB10, Platform,Servic...
Source: bit.ly/ZkOCAz via @hadleybeeman “Concerns about opening updata, and responses which have proved effective” Christo...
 UK Government requires a ‘Digital by default’ and ‘Services API first’strategies for the public sector Open web service...
26/04/2013 For #copapps event at college.pnn.police.uk only - © 2013 Multizone LimitedThe Police Apps send updates The Pub...
 G-Cloud ii approved for allpolice forces in the UK Transparent pricing No need to tender Compliant withThe PublicCont...
‘We’ve gained a lot of experience inincreasing community involvementin the criminal justice systemthrough the development ...
Inspector Roger NieldBorough Commander, Runnymede, Surrey PoliceTwitter: @rogernield270326/04/2013 For #copapps event at c...
1. Cost reduction throughtransformed service delivery anddiversion2. Challenge the notion thateveryone in Police needs sec...
 Police give quickupdates, without wasting time resulting in online social influence addressing criticism head-on lead...
 Two-way See what officers aredoing to keep us safe Reply via twitter, emailor call Encourages communityinvolvement S...
Our appsThis is todays page. It will havechanged by now.26/04/2013 For #copapps event at college.pnn.police.uk only - © 20...
Actionable MapActivites are shown on the mapacross the whole of Surrey26/04/2013 For #copapps event at college.pnn.police....
Actionable MapActivites are shown on the mapacross the whole of Surrey26/04/2013 For #copapps event at college.pnn.police....
Actionable MapActivites are shown on the mapacross the whole of Surrey26/04/2013 For #copapps event at college.pnn.police....
Drilling in to local area26/04/2013 For #copapps event at college.pnn.police.uk only - © 2013 Multizone Limited 21
Whats happening,right now26/04/2013 For #copapps event at college.pnn.police.uk only - © 2013 Multizone Limited 22
Crime and PrioritiesCrime data is open data frompoliceAPIPriorities are open data fromSurrey PoliceLocal crimesImproves tr...
 Top down leadership approach open totransformation and culture shift Instead of finding reasons not to engage withasked...
1. Police Executive Management support2. Level setting and buy-in at all levels3. Our Insight into policing and socialenga...
 Surrey Police andMultizone workedtogether to getVodafone interested topilot test the apps anddevices in one borough For...
 2 great case studies toprove our platform concept Our public apps will beavailable nationally thissummer Covering all ...
26/04/2013 For #copapps event at college.pnn.police.uk only - © 2013 Multizone Limited 28Angus FoxDirector, Multizone Limi...
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Open social mobile apps increase community involvement in policing and confidence in the criminal justice system

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Our presentation on how our open social mobile apps increase community involvement in policing and confidence in the criminal justice system, for the College of Policing event on Mobile Apps for policing, given at the Home Office on 26th April 2013

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  • Recap: Online Leadership can’t be assumed. Genuine engagement leads to advocacy and naturally nominated leadership
  • This slide is inspired by the open data excuses bingo card. By and Concerns about opening up data, and responses which have proved effective(or “How to make friends and get them to give you their data”) by Christopher Gutteridge, University of Southampton,Alexander Dutton, University of Oxford
  • Open social mobile apps increase community involvement in policing and confidence in the criminal justice system

    1. 1. Angus FoxDirector, Multizone LimitedTwitter: @nuxnixInspector Roger NieldBorough Commander, Runnymede, Surrey PoliceTwitter: @rogernield2703
    2. 2. AGENDA SevenTakeaways Perspective on themobile apps market inpolicing Our Apps Surrey Police ‘policingin your pocket’ Concluding remarksABOUT MULTIZONE Independent UK Micro SMEcompany Certified onshore communitydevelopers Specialist G-Cloud connected mobile apps Specialist Cloud Professional Services Entire focus on social mobile apps Winner Codestrong Mobile innovation award Home Office, Mobile app trailblazer Co-Organiser26/04/2013 For #copapps event at college.pnn.police.uk only - © 2013 Multizone Limited 2
    3. 3.  Our apps drive genuine engagement and local confidence The visible part of a cloud connected mobile platform Open data and social media is turned into timely actionable information Online two-way engagement makes policing much more visible locally More effective than outbound marketing or using social media alone Government procurement approved All police forces can purchase from the UK Government Cloud App Store No tendering required (we have already fulfilled the requirements) Fixed monthly service pricing Low cost, predictable, managed service Public app take up is high without promotion Thousands of hits monthly on individual neighbourhood level Our apps for officers are a key component demonstrably deliver more local engagement and provide governance Make the public apps come alive with neighbourhood activites Our public apps are going to be available nationally this summer forApple iOS, GoogleAndroid and BlackBerry 1026/04/2013 For #copapps event at college.pnn.police.uk only - © 2013 Multizone Limited 3
    4. 4. 26/04/2013 For #copapps event at college.pnn.police.uk only - © 2013 Multizone Limited 4 Why social mobile apps Advocacy and naturally nominated leadershipshould not be left to chance Institutional inhibitors Mobile procurement challenges Things to know about when considering mobileapps
    5. 5.  Social Mobile Apps are growing 2X as fast & generate 2X engagement of web. Local police need to have tools to engage here just as they need email and carsSource: Facebook London Hackday 201226/04/2013 For #copapps event at college.pnn.police.uk only - © 2013 Multizone Limited 5
    6. 6. Local, genuinecommunity updatesprovide increasedvisibilityInsight for the publicIncreased confidence inpolicing, advocacy andsupportPolice leadership inonline communities26/04/2013 For #copapps event at college.pnn.police.uk only - © 2013 Multizone Limited 6
    7. 7. 26/04/2013 For #copapps event at college.pnn.police.uk only - © 2013 Multizone Limited 7iOS,Android, BB10, Platform,ServicesAPI, Open Data, lifecyclemanagement, specialistdevelopment,Auto updating,governance and takedownApps are simple££
    8. 8. Source: bit.ly/ZkOCAz via @hadleybeeman “Concerns about opening updata, and responses which have proved effective” ChristopherGutteridge,University of SouthamptonAlexander Dutton, University of Oxford26/04/2013 For #copapps event at college.pnn.police.uk only - © 2013 Multizone Limited 8Lawyers want acustom LicenseIts not veryinterestingIts toocomplicatedThieves will useitTheres alreadya project to...Data ProtectionWe might wantto use it in apaperTerrorists willuse itIts too big Theres no API Well get spamWhat if we wantto sell it laterI dont mind, butsomeone elsemightPoorQualityPeople maymisinterpret thedataWe will get toomany enquiries Costs too much It’s a fad
    9. 9.  UK Government requires a ‘Digital by default’ and ‘Services API first’strategies for the public sector Open web services API for all data published on public web sitesencourages third party apps and self service Is it a glorified brochure or a multi-platform cloud connected platformbuilt to drive adoption in customers and staff? Is it iOS,Android, BlackBerry,Windows Phone,Web)? Will it be Native, Hybrid, and/or MobileWeb Are the requirements properly defined or is it a vanity or geeky project Can it exploit social media as a fundamental part of the workflow for theworkforce? What will drive adoption by the public and staff? What workforce transformation is required? Workforce devices? Think about preparation, planning, action and budget Are there commitments to long term support Are live updates built into the products?26/04/2013 For #copapps event at college.pnn.police.uk only - © 2013 Multizone Limited 9
    10. 10. 26/04/2013 For #copapps event at college.pnn.police.uk only - © 2013 Multizone LimitedThe Police Apps send updates The Public Apps provides police news10
    11. 11.  G-Cloud ii approved for allpolice forces in the UK Transparent pricing No need to tender Compliant withThe PublicContracts Regulations 2006 Fixed price three monthprogramme Set a return on investmentobjective Overcomes ‘how do we start’,‘what will we get’ and handwringing analysis paralysis Low monthly fixed prices26/04/2013 For #copapps event at college.pnn.police.uk only - © 2013 Multizone Limited 11Visit the CloudStore
    12. 12. ‘We’ve gained a lot of experience inincreasing community involvementin the criminal justice systemthrough the development of ourapp for Police forces. Being part ofthe ODI’s Immersion Programme isallowing us to explore how we canbuild on that knowledge, and pushexisting boundaries, to develop newservices.’ – Angus Fox26/04/2013 For #copapps event at college.pnn.police.uk only - © 2013 Multizone Limited 12 Participating in the ODIimmersion programme Allows us to take ourpublic apps to the wholeUK this summer Our platform will turn UKopen data into localactionable information inour mobile appshttp://www.theodi.org/news/odi-seeks-crime-and-justice-data-startups-ahead-blue-light-hackathons-weekend
    13. 13. Inspector Roger NieldBorough Commander, Runnymede, Surrey PoliceTwitter: @rogernield270326/04/2013 For #copapps event at college.pnn.police.uk only - © 2013 Multizone Limited 131025100,0001200
    14. 14. 1. Cost reduction throughtransformed service delivery anddiversion2. Challenge the notion thateveryone in Police needs secureexpensive devices3. Integrate social networks into theapplication to increaseconfidence in what officers aredoing and engage with the public4. Use only open or public data Open data, public networks No data protection issues Absolutely not a brochure appor a static web site in an app26/04/2013 For #copapps event at college.pnn.police.uk only - © 2013 Multizone Limited 14
    15. 15.  Police give quickupdates, without wasting time resulting in online social influence addressing criticism head-on leading to an increasedconfidence in policing Local public see what’shappening Right now on their phone Amplify to their friends Enables a culture shift withgovernance built-in Costs much less thantraditional communications.26/04/2013 For #copapps event at college.pnn.police.uk only - © 2013 Multizone Limited 15
    16. 16.  Two-way See what officers aredoing to keep us safe Reply via twitter, emailor call Encourages communityinvolvement Searchable by a wideraudience using socialtools Open, transparent andaccountable26/04/2013 For #copapps event at college.pnn.police.uk only - © 2013 Multizone Limited 16
    17. 17. Our appsThis is todays page. It will havechanged by now.26/04/2013 For #copapps event at college.pnn.police.uk only - © 2013 Multizone Limited 17
    18. 18. Actionable MapActivites are shown on the mapacross the whole of Surrey26/04/2013 For #copapps event at college.pnn.police.uk only - © 2013 Multizone Limited 18
    19. 19. Actionable MapActivites are shown on the mapacross the whole of Surrey26/04/2013 For #copapps event at college.pnn.police.uk only - © 2013 Multizone Limited 19
    20. 20. Actionable MapActivites are shown on the mapacross the whole of Surrey26/04/2013 For #copapps event at college.pnn.police.uk only - © 2013 Multizone Limited 20
    21. 21. Drilling in to local area26/04/2013 For #copapps event at college.pnn.police.uk only - © 2013 Multizone Limited 21
    22. 22. Whats happening,right now26/04/2013 For #copapps event at college.pnn.police.uk only - © 2013 Multizone Limited 22
    23. 23. Crime and PrioritiesCrime data is open data frompoliceAPIPriorities are open data fromSurrey PoliceLocal crimesImproves transparencyEasy to ShareIn a format that is easy toconsume on a mobile phone26/04/2013 For #copapps event at college.pnn.police.uk only - © 2013 Multizone Limited 23
    24. 24.  Top down leadership approach open totransformation and culture shift Instead of finding reasons not to engage withasked ‘what could you do’ and for how much? Willingness to take a risk with a local microSME company Passion for neighbourhood policing and forsocial media And asked ‘could you just add Crime Mapper’26/04/2013 For #copapps event at college.pnn.police.uk only - © 2013 Multizone Limited 24
    25. 25. 1. Police Executive Management support2. Level setting and buy-in at all levels3. Our Insight into policing and socialengagement4. The right features in the software wedeveloped5. Mobile Network operator buy-in and support6. Perfect launch execution26/04/2013 For #copapps event at college.pnn.police.uk only - © 2013 Multizone Limited 25
    26. 26.  Surrey Police andMultizone workedtogether to getVodafone interested topilot test the apps anddevices in one borough For the rolloutVodafone supplied over550 new HTC Androidbased phones forofficers26/04/2013 For #copapps event at college.pnn.police.uk only - © 2013 Multizone Limited 26
    27. 27.  2 great case studies toprove our platform concept Our public apps will beavailable nationally thissummer Covering all UK Police Forces We are expanding to Other Blue Light Services The wider public sector Talk to us about how to getaccess to our platform tobetter tune our apps foryour particular force26/04/2013 For #copapps event at college.pnn.police.uk only - © 2013 Multizone Limited 27
    28. 28. 26/04/2013 For #copapps event at college.pnn.police.uk only - © 2013 Multizone Limited 28Angus FoxDirector, Multizone LimitedTwitter: @nuxnixInsp. Roger NieldBorough Commander, Runnymede, Surrey PoliceTwitter: @rogernield2703

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