Nuxeo World Session: Successful Deployment of Nuxeo Document Management

Successful Deployment of Nuxeo DM
HEC - Educational content distribution with Smile
17 Novembre 2010 Thomas Choppy, ECM business manager @Smile Alain Escaffre, Presales Manager @Nuxeo

The customer: HEC
World class business school - 4 times in a row the 1 st European business school
44,000 students in the world
International students
Top requirements!

The System Integrator: Smile
A strong connection with the vendor, common analysis starting from the presales period
A dual team with technical and functional experts
An experienced team with many successful projects.
A real expertise in information management (learning management for ex.)
Good knowledge of document management, not only «application development»

The project: educational content distribution
Training content, forum, homework deposit, grading system
Get the right content at the right moment
Capitalize learning content
Seamless integration with corporate permissions management
Dynamic and responsive user interface

The project’s constraints
Important requirements for the UI Nice and highly customized user interface required
Must fit strong business specifications (not just document management)
Deep integration with the existing IT ecosystem
Thousands of users (hundreds for regular contribution)

The schedule of the project and the agile approach
From May to November
Iterative cycles with pauses - 5 cycles
Initial zoning and story-boarding
Ongoing specifications
Now in production

IT platform
Initial validation of the technical platform
Linux, Oracle, Jboss
Bipro quadcore, 16Go RAM
IT synchronization (users, ACL, course lists, sessions…)

Role of Connect subscription
Accelerate SI team’s work
Focus on «generic problems» that can be met, the SI integrator concentrates on «customer requirements».
20 tickets created during the length of the project

Role of Connect subscription
Backport of some bug fixes
Bug-fixing (minor bugs on tag management)
Development design advice: JSF validation, Restlet API use
Technical solutions proposal (Frequent ACL update, portlet authentication)
Platform configuration help (max size of a field, ...)
Workaround on blocking bugs

Best practices
Use of story boarding
Define the initial scope at the beginning of the project, for agile managment
Be concerned by deployment issues at the begining of the project: technical requirements, architecture and required service level
Testing the various deliveries
Focus on business value
Manage each process one by one (user story)

Best practices Use of storyboard

Usual pitfalls Workshops are critical
Too many people in the workshop sessions --> limit to 3-4 end users
No awarness of the product capabilities by the workshop attendees
No clear and measurable goals to achieve with the project: lost of the main stream

Usual pitfalls Customer team is key
No implication of the customer admin sys team: source of many problems and delay
No team leader able of decision taking: risk of big delays strategic missorientation

Start of a great story
HEC is going to capitalise on Nuxeo (as ECM platform) and on content value (findability, reuse, sharging…)
An global approch of content: everything in one « thing »
A user friendly interface: more website than ERP

Thank you ! Any questions ?

Nuxeo World Session: Successful Deployment of Nuxeo Document Management

by Nuxeo - Open Source ECM on Nov 22, 2010

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Nuxeo World Session: Successful Deployment of Nuxeo Document Management — Presentation Transcript