Nuxeo World Session: Case Management Framework

Case Management FrameworkAlexandre Russel 1

What is Cas e Management ?● Insurance claim management● Question/Answer from government to assembly● Contract management 2

Why a Framework ? Common Objec ts● Mailboxes● Case● CaseItem 3

Why a Framework ? Common Func tionalities● Mailbox-based security● Distribution Service● Content Routing 4

What is a Mailbox ?● Access to Case● Synchronisation with user directory● Hierarchy of Mailboxes 6

Cas e and Cas eItem● A Case is a container for a CaseItem● A CaseItem can be folderish● CaseItem and Case store list of all recipients● CaseItem can persist inside or outside of a Case 8

Cas e and Cas eLink● CaseLinks are objects inside mailboxes● CaseLink points to a Case● CaseLinks show Mailbox Content in a single query 10

CMF Servic es● Send case from mailbox to mailbox● Manages security through listener● Search/create/delete mailboxes 11

What is Content Routing ?● A user can create a process● A process is a set of steps● A step runs an automation chain 13

Why Content Routing ?● User defined process● Routes are documents => versioning and copy/paste of partial route becomes trivial● No need for a third party library 17

Why CMF ?● This is Nuxeo● Mature functionalities● Configurable with Nuxeo Studio 19

Whats next ?● CMF 2.0 to align with Nuxeo 5.4● Tomcat distribution● Content Routing in DM 20

Thank you! 21

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Nuxeo World Session: Case Management Framework

by Nuxeo - Open Source ECM on Nov 24, 2010

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Nuxeo World Session: Case Management Framework — Presentation Transcript