Critical thinking & communication skills rev5.24.10
Upcoming SlideShare
Loading in...5
×
 

Critical thinking & communication skills rev5.24.10

on

  • 10,836 views

Leadership skills 101 - critical thinking and its importance to effective management; clarifying and confirming

Leadership skills 101 - critical thinking and its importance to effective management; clarifying and confirming

Statistics

Views

Total Views
10,836
Views on SlideShare
10,832
Embed Views
4

Actions

Likes
0
Downloads
114
Comments
0

2 Embeds 4

http://www.linkedin.com 3
http://belajarteknikkomunikasi.blogspot.com 1

Accessibility

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment
  • Each group of six will pull 2 cards to use during group discussions; communication feedback scenarios will be given to use in conjunction (interpersonal communication booklet) – Sandy & Laura; Terry & Pat; Lee & Mgr.

Critical thinking & communication skills rev5.24.10 Critical thinking & communication skills rev5.24.10 Presentation Transcript

  • Leadership 101
    Modules One and Two
    Critical Thinking & Communication Skills
  • Learning Objectives
    Define critical thinking and effective communication skills
    Integrate skills into everyday decision-making and workplace interactions
    Be able to distinguish between fact and opinion
    Exhibit excellent interpersonal communication ability
  • 1.2 Types of Thinking
    • Analyzing
    • Evaluating
    • Reasoning
    New
    Ideas
    Critical
    Thinking
    Creative
    Thinking
    Problem Solving
    Decision Making
    Right
    Left
  • What is Critical Thinking???
    WARNING: THIS MAN IS NOT THINKING CRITICALLY!!
    Source: http://profmulder.home.att.net/introwhatis.htm
  • Activity: “Don’t Be A Lame Brain”
  • Critical Thinking – QUICK Overview
  • Good ThinkingSkills Are…
    CLEAR……….....rather than........UNCLEAR
    ACCURATE…....rather than…….INACCURATE
    PRECISE……....rather than…….VAGUE
    RELEVANT…….rather than…….IRRELEVANT
    CONSISTENT….rather than……INCONSISTENT
    LOGICAL……….rather than……ILLOGICAL
    COMPLETE……rather than……INCOMPLETE
    FAIR…………….rather than…....BIASED
  • Ask questions…be willing to wonder
    Define the problem
    Examine the evidence
    Analyze assumptions and biases
    Avoid emotional reasoning
    Don’t oversimplify
    Consider the interpretations
    Embrace uncertainty
    I am probably
    the greatest
    thinker since Socrates!
  • Case Study: Evaluating Facts
  • Let’s take a break…10 Minutes
  • Communication Skills
    Definition: Communication skills is the set of skills that enables a person to convey information so that it is received and understood.
  • Communication Notes
    Be aware of all three parts of the messages you send:
    • Words
    • Tone
    • Body Language
  • Clarifying and Confirming
    Clarify : You are seeking information to help you understand what the speaker is saying and/or why he or she is saying it.
  • Clarifying and Confirming
    Confirm : You are stating your understanding of what someone is saying and why
    he or she is saying it.
    Note: Your confirmation is only successful when the other person agrees that you’ve understood them.
  • Activity: Do you see what I see?
    Group Work & Individual Participation
  • Workplace Communication
  • Next Class…People & Resource Management
    June 28-29, 2010
  • RESOURCES
    Atwood, Christee. “Manager Skills Training” ASTD Press, VA 2008.
    Bartholomew, R.E and Radford, B. “Hoaxes, Myths and Manias: Why We Need Critical Thinking.” Prometheus Books, NY 2003.
    Decker, Bert. “Communication Skills for Leaders: Delivering a Clear Message” 3rd edition. Thomson Course Technology, MA 2006.
    Gurchiek, Kathy. “Motivating Innovation” pp.31-35. HR Magazine, February 2009.
    “Critical Thinking Skills: Success in 20 Minutes a Day.” Learning Express, NY 2010.
    www.criticalthinking.com; www.youtube.com; www.bnet.com; www.astd.org; www.shrm.org