Your SlideShare is downloading. ×
Critical thinking & communication skills rev5.24.10
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×

Saving this for later?

Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime - even offline.

Text the download link to your phone

Standard text messaging rates apply

Critical thinking & communication skills rev5.24.10

10,677
views

Published on

Leadership skills 101 - critical thinking and its importance to effective management; clarifying and confirming

Leadership skills 101 - critical thinking and its importance to effective management; clarifying and confirming

Published in: Education, Business, Technology

0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total Views
10,677
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
123
Comments
0
Likes
1
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide
  • Each group of six will pull 2 cards to use during group discussions; communication feedback scenarios will be given to use in conjunction (interpersonal communication booklet) – Sandy & Laura; Terry & Pat; Lee & Mgr.
  • Transcript

    • 1. Leadership 101
      Modules One and Two
      Critical Thinking & Communication Skills
    • 2. Learning Objectives
      Define critical thinking and effective communication skills
      Integrate skills into everyday decision-making and workplace interactions
      Be able to distinguish between fact and opinion
      Exhibit excellent interpersonal communication ability
    • 3. 1.2 Types of Thinking
      New
      Ideas
      Critical
      Thinking
      Creative
      Thinking
      Problem Solving
      Decision Making
      Right
      Left
    • 6. What is Critical Thinking???
      WARNING: THIS MAN IS NOT THINKING CRITICALLY!!
      Source: http://profmulder.home.att.net/introwhatis.htm
    • 7. Activity: “Don’t Be A Lame Brain”
    • 8. Critical Thinking – QUICK Overview
    • 9. Good ThinkingSkills Are…
      CLEAR……….....rather than........UNCLEAR
      ACCURATE…....rather than…….INACCURATE
      PRECISE……....rather than…….VAGUE
      RELEVANT…….rather than…….IRRELEVANT
      CONSISTENT….rather than……INCONSISTENT
      LOGICAL……….rather than……ILLOGICAL
      COMPLETE……rather than……INCOMPLETE
      FAIR…………….rather than…....BIASED
    • 10. Ask questions…be willing to wonder
      Define the problem
      Examine the evidence
      Analyze assumptions and biases
      Avoid emotional reasoning
      Don’t oversimplify
      Consider the interpretations
      Embrace uncertainty
      I am probably
      the greatest
      thinker since Socrates!
    • 11. Case Study: Evaluating Facts
    • 12. Let’s take a break…10 Minutes
    • 13. Communication Skills
      Definition: Communication skills is the set of skills that enables a person to convey information so that it is received and understood.
    • 14. Communication Notes
      Be aware of all three parts of the messages you send:
      • Words
      • Tone
      • Body Language
    • 15. Clarifying and Confirming
      Clarify : You are seeking information to help you understand what the speaker is saying and/or why he or she is saying it.
    • 16. Clarifying and Confirming
      Confirm : You are stating your understanding of what someone is saying and why
      he or she is saying it.
      Note: Your confirmation is only successful when the other person agrees that you’ve understood them.
    • 17. Activity: Do you see what I see?
      Group Work & Individual Participation
    • 18. Workplace Communication
    • 19. Next Class…People & Resource Management
      June 28-29, 2010
    • 20. RESOURCES
      Atwood, Christee. “Manager Skills Training” ASTD Press, VA 2008.
      Bartholomew, R.E and Radford, B. “Hoaxes, Myths and Manias: Why We Need Critical Thinking.” Prometheus Books, NY 2003.
      Decker, Bert. “Communication Skills for Leaders: Delivering a Clear Message” 3rd edition. Thomson Course Technology, MA 2006.
      Gurchiek, Kathy. “Motivating Innovation” pp.31-35. HR Magazine, February 2009.
      “Critical Thinking Skills: Success in 20 Minutes a Day.” Learning Express, NY 2010.
      www.criticalthinking.com; www.youtube.com; www.bnet.com; www.astd.org; www.shrm.org