Oracle eBsuiness Suite : RMA to Refund Process flow

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Oracle eBsuiness Suite : RMA to Refund Process flow - Presentation Transcript

  1. RMA to Refund Process Flow www.oraclebusinessapps.com
  2. Create a Sales Order and Invoice
  3. ..and then create return that order for credit
  4. ..credit memo is raised for RMA Order and auto applied to invoice Notice that the batch source is ORDER ENTRY
  5. … you can ensure that by checking reference information in credit memo
  6. … take the invoice number from credit memo applications from Actions
  7. ..let us query up that Invoice
  8. ..since the setup for ORDER ENTRY batch source is Refund
  9. ..when credit memo is raised for invoice it is applied and you can see payment is applied and reversed
  10. ..check the details of payment by using details button to see cash receipt
  11. ..and you can see receipt is refunded when you use apply button
  12. ..when refund status button is used it shows you AP Invoice
  13. ..navigating to AP invoice shows you that it is payment request and notice that there is no supplier information..

+ nupparanuppara, 2 years ago

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Simple process flow for RMA to Refund Process

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