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Citrix Mobile Workstyles
Citrix Mobile Workstyles
Citrix Mobile Workstyles
Citrix Mobile Workstyles
Citrix Mobile Workstyles
Citrix Mobile Workstyles
Citrix Mobile Workstyles
Citrix Mobile Workstyles
Citrix Mobile Workstyles
Citrix Mobile Workstyles
Citrix Mobile Workstyles
Citrix Mobile Workstyles
Citrix Mobile Workstyles
Citrix Mobile Workstyles
Citrix Mobile Workstyles
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Citrix Mobile Workstyles
Citrix Mobile Workstyles
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Citrix Mobile Workstyles

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  • Intro: This generation couldn’t possibly conceive of why their workplace computing experience wasn’t just as simple, elegant and easy as their home experience. Key Points: This was a generation bringing iPhones and iPads into the workplace because they loved them. To make matters worse, the executives were on the same bandwagon…actually, they are often driving this change as well.That’s why we believe, as does Gartner, that consumerization will be the single most impactful trend to impact IT over the next decade. Anecdotes/Proof Points: Bring in a personal anecdote here – make a comparison between what you were offered from a computing perspective when you joined the workforce versus what people expect now. It is one device and there was one device type. Now its multiple devices and people want a choice of which device that is.Transition: So what have businesses done to embrace consumerization and think of a new way to provide IT services.
  • Intro: Well there has actually been a fair amount of innovation in this arena. Key Points: Many companies have attempted to embrace BYOD, Workshifting, Micro-Apps, Mobility, and Enterprise App Stores. Companies want to do something about consumerization because they know its inevitable.As an example, Citrix itself now embraces all of these. We have a robust BYOD program in place, empowering employees to use the device of their choice. We employ people globally, many of whom work in far-flung remote locations, some in their homes, and others in carefully designed, collaborative workspaces – in short, wherever work can be done swiftly and cost effectively. Transition: But it hasn’t been easy….
  • Intro: Here’s why…Key Points: Today’s systems – designed & built in the PCEra – are based on some coreassumptions: that people work in an office, using a corporate-issued PC and primarily attached to a wired network. The services that IT delivers are largely designed as premise-based, built in a monolithic way and offered in suites of apps … for various roles, locations and even devices. Over time, these assumptions have forced IT to over-invest in exceptions. If you’re mobile, you’re an exception. If you want to use a personal device, you’re an exception. Wireless, cloudservices, micro-apps through an appstore? All exceptions.At Citrix, we believe the exceptions of the PC Era are the new assumptions of the Cloud Era. Where everyone is assumed to be mobile and enabled with multiple personal devices… connecting over wireless networks. Apps are delivered as cloud services – private or public – as micro-apps because simpler is better, faster and cheaper. And all IT services are self-service, delivered through enterprise app stores. If you build to this newsetofassumptions… anyone who works in an office on a companydevice, connects to a wired network to use premise-based, legacy apps, doesn’t cost one incremental dollar to the enterprise. So in the cloud era that Citrix envisions, the exceptions are free! Transition: To reiterate … 
  • Intro: At Citrix, we believe in a world where people can work or play from anywhere. Key Points: We added the word play a few year’s back because we knew that something profound was taking place. Employees were taking control of their own IT. People were beginning to bring their personal devices into the workplace – and you know what – these brave, young digital natives expected them all to work on day one. At Citrix, we couldn’t agree more - Everyone should be able to work whenever and wherever they want on whatever device they choose. Anecdotes/Proof Points: At this point, weave in a personal story about your experience with digital natives – whether your kids, someone at work, etc and how the expectations have influenced business.Transition: Unfortunately, we live in a crazy world.
  • Key Points: According to recent studies and reports, the average worker uses 3 different devices on a daily basis. (Suggestion: Add a personal anecdote, e.g. “In fact my 12-year-old daughter uses 3 devices on a daily basis – her laptop, a cell phone and an iTouch”.)
  • People may work in the office some of the time but at least 50% work across multiple locations – they might be at home working after the kids go to bed or in an airport or at a customer site.
  • Different types of apps are growing at rapid rates – according to a recent Citrix survey taken at Synergy SF 2012, Citrix customers are managing a large portfolio of apps
  • Finally, almost every organization has problems today with employees leveraging free, insecure, unmanaged cloud-based storage.Supporting Data and/or Stories: We invited one customer under strict regulatory requirements to simply contact box.net and dropbox and ask how many accounts had their corporate suffix on the end (e.g. <email name@company.com> and the blood drained from their faces when they realized how many employees were sharing data using unsecure, unmanaged, unsupported cloud services.Transition: Let’s take a look at how mobility is being looked at from management…
  • The result of BYO, consumerization of IT, and the proliferation of apps and data is that, according to Gartner, Enterprise Mobility ranks #2 this year in terms of CIO priorities.
  • With worker demand for all these new tablets, smartphones and devices, IT can no longer just lock down devices completely and only give access to email. Citrix can provide you with the solutions that can help extend your apps and data access to your mobile workforce.
  • Intro: We have a long history in mobility as a pioneer and leader in remote access. As importantly, we have delivered on device independence – providing access to IT services from any device. This is more critical than ever because consumerization is multiplying the number of devices people use – PCs, smartphones and tablets. Key Points:Mobile WorkstylesMobile workstyles allow people to work anywhere with anyone – collaborating with a high-definition experience that’s "just like being there“.  And, being mobile means data should securely follow the user – enabling simple and secure access from any device. And, of course, there are apps – providing every user with self-service access to any Windows, Web, SaaS, or Mobile app from a universal access point that’s device independent.Cloud ServicesOn the cloud services side, our vision is that Public clouds become more secure & transparent.Private clouds become more flexible & economical. Our goal is to deliver on this promise without being locked into any particular virtual infrastructure or cloud service provider. Powering cloud services starts with a single point of control that unifies the provisioning and security of Windows, web, SaaS and mobile apps through an enterprise storefront. At the back of the private cloud, a bridge to public clouds transparently enables infinite datacenter capacity. Underneath, we enable the build-out of Amazon-style clouds – from basic compute and storage, to end-user apps. And, to deliver cloud services to mobile users is an app-aware network that’s high performance, secure, and always available. This is a foundational piece for providing secure access to on-demand IT services over private or public networks to any device.Transition: This isn’t just talk, we’ve actually built tailor-made solutions, to help make this work for any organization.
  • Intro: Solutions for everything from BYOD to cloud convergence..Talk through the key plays that focus on mobility / mobile workstylesTransition: Let’s take a deeper look.
  • Here is the likely infrastructure picture for many of you today, point out for a typical XenApp infrastructure
  • Here is the likely infrastructure picture for many of you today, point out for a typical XenApp infrastructure
  • So why would you want to mobilize your apps and data to provide them to your workforce?
  • Follow the script for demonstrating Receiver on iPad, laptop, Android device – show follow me-apps and follow-me-data Tell a personal story, use a specific experience of your own that relates to how you are able to get work done while on the go… (or show examples)- Accessing an enterprise app from a smartphoneShow how mobility pack looks on an iPadOpen a Win 7 desktop on a Mac to access your OutlookOr run one of the executive mobility videos from Citrix TV: http://www.citrix.com/tv/#videos/5948 or http://www.citrix.com/tv/#videos/5836
  • Here is the likely infrastructure picture for many of you today, point out for a typical XenApp infrastructure
  • Citrix Receiver provides a unified workspace with all of a user’s apps and dataOnce apps are selected on one of the user’s devices, those apps will be available on all of the user’s devices.Users get single-click (single sign-on) access to any app – Intranet, Web, SaaS and Windows® – with no additional passwords once they’ve logged intoUser data is available from any device.
  • The latest receiver has a uniform look about it, no matter which platform, which makes it easy for your workers to use from one device to another
  • Over the last 6 years tens of thousands of Citrix customers have protected their corporate apps and data with Access Gateway.
  • Here is the likely infrastructure picture for many of you today, point out for a typical XenApp infrastructure
  • With Access Gateway users have the flexibility to work from anywhere – home, airport, hotel, etc.They can move from place to place and device to device without losing their sessions and having to start all over
  • With Access Gateway users have the flexibility to work from anywhere – home, airport, hotel, etc.They can move from place to place and device to device without losing their sessions and having to start all over
  • Let’s look at a comparison of what Citrix can do versus what other virtual desktop and SSL VPN vendors do with mobile device access. What happens when your endpoint analysis determines that a mobile device (likely ‘untrusted’ unless it can be thoroughly evaluated) is trying to access your datacenter resources? On the mobile security side, when you integrate Citrix Receiver and Access Gateway’s ICA Proxy capabilities you get the strongest datacenter protection available. This slide illustrates what I’m talking about.Other virtual desktop and VPN solutions:Key Features:Full network tunnel to the data centerAccess to all but simple Web Apps requires a full VPN tunnelAccess to Windows or client server apps requires RDP or ICA over VPNMobile device storage typically available for saving data Issues:VPN tunnel can be hijacked by malwareRequires extensive Mobile Device Management software to control the deviceData leakage becomes and issueCitrix XenDesktop, Receiver and Access Gateway solution:Key Features:Proxy connection – never a direct connection to the data centerSSL-based strong encryptionMobile device memory is sandboxed from other appsLocal device storage is disabledBenefitsWindows and complex Web apps enabled day 1ICA tunnel cannot be hijacked by malwareData leak prevention is inherent in the architecture
  • With Access Gateway users have the flexibility to work from anywhere – home, airport, hotel, etc.They can move from place to place and device to device without losing their sessions and having to start all over
  • With Access Gateway users have the flexibility to work from anywhere – home, airport, hotel, etc.They can move from place to place and device to device without losing their sessions and having to start all over
  • Here is the CloudGateway infrastructure we’ve developed. It’s interesting to note that CloudGateway fully leverages the investments our customers have already made in XenDesktop and XenApp, which in CloudGateway language represent the ‘Windows’ content controller. Our customers leverage Receiver on any device to access XD/XA via an Enterprise App Store for XD/XA published resources, which today is likely Web Interface. StoreFront Services is the next generation ‘enterprise app store’ – capable of delivering XD/XA published desktops and apps alongside all other types of apps. Most of our customers are also using NetScaler Access Gateway as the ‘gateway’ service to allow secure remote access to the XD/XA app store.CloudGateway now adds many other content controllers to the existing infrastructure such as web, SaaS, native mobile, HTML5 and ShareFile data controllers. It’s hard to guess what other types of apps/content will be developed in the future, but we’ve build CloudGateway as a fully extensible platform that can be easily enhanced/expanded with additional content controllers as needed.Finally, on the endpoint devices we have expanded Receiver’s capabilities to include a secure mobile container for all apps and data – allowing full control including remote lock and wipe on demand in case users lose their devices or leave the organization. These capabilities even apply to locally installed native mobile apps – while the user sees them on their springboard alongside all their personal mobile apps, the business apps delivered via CloudGateway remain hooked into and fully controlled by Receiver.Key Points: Gateway services represents the security layer – this is the enforcement point for the contextual security controls you can set based on device characteristics, location (inside corporate network or external), network trustworthiness (public wi-fi or private network) and more. Gateway remote access and security services reside upon the NetScaler platform, which can be deployed as either hardware or a virtual appliance. StoreFront is the layer that aggregates and presents the unified app store to the users via Receiver. From a deployment perspective StoreFront is a software download that gets installed on a Windows 2008 R2 server. Finally, the content controllers that feed into StoreFront and deliver provisioning and single sign-on features include XenDesktop, XenApp and AppController. XenDesktop and XenApp provide all virtualized desktops and apps to StoreFront, and then the AppController component provides web apps, SaaS apps, mobile apps and data hosted by ShareFile Enterprise. AppController is a virtual appliance available for deployment on either XenServer or Vmware.
  • Here is the likely infrastructure picture for many of you today, point out for a typical XenApp infrastructure
  • CG Express is focused on supporting the new modern Receiver experience (with self-service and follow-me behaviour) across all devices and scenarios. It has features that go beyond Web Interface, which was designed around static scenarios and an IT controlled experience.CG Express will be able to replace WI in most scenarios, as well as enabling new use cases. It can even run on the same servers as WI.Upgrade to CG Enterprise just requires deploying the AppController component.
  • CloudGateway Express will be available to all XenApp and XenDesktop customers for free as part of subscription advantage.
  • To recap, there are six key features:ONE experience anywhereONE click setupONE Storefront to manageSIMPLE self-serviceSIMPLE seamless upgradesand- CLOUD ready for adding support of web & SaaS and Mobile applications
  • Solution/Vision (technology):Separated UI tierResource/Store tierAuthenticationAlso:Config & update servicesDiscoveryAccess control
  • Solution/Vision (technology):Separated UI tierResource/Store tierAuthenticationAlso:Config & update servicesDiscoveryAccess control
  • Complex environments to maintain – 3 x different plugins to access published resources.
  • The idea of CloudGateway is to unify all Citrix Receivers and delivery the same user experience throughout all devices.
  • Here is the CloudGateway infrastructure we’ve developed. It’s interesting to note that CloudGateway fully leverages the investments our customers have already made in XenDesktop and XenApp, which in CloudGateway language represent the ‘Windows’ content controller. Our customers leverage Receiver on any device to access XD/XA via an Enterprise App Store for XD/XA published resources, which today is likely Web Interface. StoreFront Services is the next generation ‘enterprise app store’ – capable of delivering XD/XA published desktops and apps alongside all other types of apps. Most of our customers are also using NetScaler Access Gateway as the ‘gateway’ service to allow secure remote access to the XD/XA app store.CloudGateway now adds many other content controllers to the existing infrastructure such as web, SaaS, native mobile, HTML5 and ShareFile data controllers. It’s hard to guess what other types of apps/content will be developed in the future, but we’ve build CloudGateway as a fully extensible platform that can be easily enhanced/expanded with additional content controllers as needed.Finally, on the endpoint devices we have expanded Receiver’s capabilities to include a secure mobile container for all apps and data – allowing full control including remote lock and wipe on demand in case users lose their devices or leave the organization. These capabilities even apply to locally installed native mobile apps – while the user sees them on their springboard alongside all their personal mobile apps, the business apps delivered via CloudGateway remain hooked into and fully controlled by Receiver.Key Points: Gateway services represents the security layer – this is the enforcement point for the contextual security controls you can set based on device characteristics, location (inside corporate network or external), network trustworthiness (public wi-fi or private network) and more. Gateway remote access and security services reside upon the NetScaler platform, which can be deployed as either hardware or a virtual appliance. StoreFront is the layer that aggregates and presents the unified app store to the users via Receiver. From a deployment perspective StoreFront is a software download that gets installed on a Windows 2008 R2 server. Finally, the content controllers that feed into StoreFront and deliver provisioning and single sign-on features include XenDesktop, XenApp and AppController. XenDesktop and XenApp provide all virtualized desktops and apps to StoreFront, and then the AppController component provides web apps, SaaS apps, mobile apps and data hosted by ShareFile Enterprise. AppController is a virtual appliance available for deployment on either XenServer or Vmware.
  • Cloud Gateway VCDC demo – storefront services
  • Here is the likely infrastructure picture for many of you today, point out for a typical XenApp infrastructure
  • In order to address the growing enterprise mobility needs of our customers we designed and build CloudGateway to solve several core issues relevant to IT teams in all industries:*Mobilize and deliver all apps, beyond just MS Windows (which Citrix has been king of providing for 20 years) to web, HTML5 and native mobile apps*Enable BYO by provisioning IT services without being concerned over managing the devices – IT can effectively be device agnostic, enabling users to be as productive on the go as they are in the office while maintaining security and control over their corporate content, which brings us to the final problem solved:*CloudGateway fully segregates the business content our customers care about from users’ personal content – thus enabling customers to manage and control just the business content and not worry about anything else on the user’s chosen device.
  • Self-serve app store. The CloudGateway enterprise app store gives users instant productivity from any device. User can easily self-select their mobile, web and Windows® apps from the corporate approved list and access these apps as they roam between devices. This app store provides IT with a single place to provision, manage and update apps so they no longer have to worry about manual application installations and updates for users .Follow-me data with ShareFile. CloudGateway with ShareFile Enterprise delivers the ultimate productivity for mobile users by providing access to the corporate data they need to get their job done. With this integration, users now have the ability to sync and share files securely from any device and can use their native mobile and virtualized apps to edit documents while they are on the go.Mobile security and control with MDX. CloudGateway powered by MDX enables the management, security and control over web and native mobile applications, including iOS Android , and HTML5. With MDX, corporate apps reside in a secure container, completely separated from personal apps on the user’s mobile device IT has comprehensive policy-based controls over the usage of corporate apps within the secure container, including the ability to remote lock and wipe. MDX also provides a secure mobile browser and application-specific VPN access to ensure that users have simple, one click access to their internal web, external SaaS and HTML5 mobile web applications.Scenario-based access. With CloudGateway, IT defines comprehensive access and control policies that use endpoint analysis and each user’s defined ‘role’ to determine which apps and data to deliver and what level of access to content should be provided. By ensuring that the appropriate level of access to apps and data is granted for each scenario, these granular security controls support enforcement of corporate security policies and standards.Identity-based provisioning. CloudGateway leverages Microsoft® Active Directory® and other directory systems to provision, deliver and control how mobile, web and Windows® apps are used based on user identity and role. IT can instantly provision all of a user’s applications, including ShareFile, as soon as the person is added to Active Directory. Conversely, when users leave the organization access is instantly eliminated and accounts are locked once their Active Directory account is disabled.  And with the next release of CloudGateway scheduled for Q4, 2012 we are bringing forward a full suite of native mobile productivity apps:Citrix MobileMail. A native mobile app for iOS and Android devices that includes email, calendar, contact management, integration with CloudGateway’s secure browser for one-click access to an employee’s corporate Intranet, built-in ShareFile integration for easy file sharing on mobile devices, and GoToMeeting integration for scheduling calls on-the-go.Citrix MobileWeb.  A secure mobile browser for iOS and Android devices that enables secure access to internal corporate web, external SaaS, and HTML5 web applications. MobileWeb leverages MDX technologies, such as the MDX Micro VPN to create a dedicated VPN tunnel for accessing a company’s internal network and the new MDX security features to ensure that users can access all of their websites, including those with sensitive information.Citrix ShareFile Enterprise. Integration with Citrix ShareFile to enable seamless editing, sharing, and syncing of data from any device. In addition, when using MobileMail and ShareFile Enterprise together, users can attach files to emails simply and easily.
  • Now let’s discuss the groundbreaking MDX features that we recently launched with CloudGateway 2 in July. MDX stands for ‘mobile device experience’ and is very focused on IT security and control while at the same time maintaining the excellent user experience everyone expects and deserves. There are 3 key MDX technologies that work together to provide that control:MDX Vault is a secure container for native mobile apps. When IT delivers native mobile apps you need to walk a fine line between providing the mobile experience users expect while maintaining total control over those apps. That’s the purpose of MDX App Vault – it creates a bubble around those apps so you maintain total control. You can centrally manage what devices and users can access apps and data, lock them, wipe them and more.MDX Access is secure remote access technology for mobile and web apps. It’s the industry’s first app-centric Micro-VPN, and is far more secure than the traditional device-based VPN technology which opens a full tunnel between your datacenter and potentially untrusted mobile devices. With MDX Access, the secure tunnel is dedicated solely to providing the specified app with remote access to back-end datacenter resources required by that app. Nothing beyond required app resources may be accessed. Additionally, MDX Access provides granular policy-based management over all native and HTML5 mobile apps.  IT can centrally control and configure policies specific to mobile apps such as the type of device or network is being used, the device passcode, or upon detection of a jail-broken device.MDX Interappensures that all MDX-enabled apps can interact with each other for a seamless experience. With MDX Interapp, MDX-enabled apps are integrated so that these apps only open other MDX-enabled apps, for example a link clicked in @WorkMail automatically opens @WorkWeb, not Safari. In addition, MDX Interapp controls the communications between apps so that IT can enforce policies around activities such as cut-and-paste between apps, for example allowing cut-and-paste between MDX-enabled apps but not to apps not protected by MDX, or by preventing use of a camera when using a specific MDX-enabled app.
  • Here is the likely infrastructure picture for many of you today, point out for a typical XenApp infrastructure
  • Here is the likely infrastructure picture for many of you today, point out for a typical XenApp infrastructure
  • <Added this slide to give the unique call out to ShareFile as requested>CloudGatewayRecommended for all Citrix Customers Enterprise Mobility Management for all applications, data and servicesInstant user provisioning and de-provisioningFully integrated with ReceiverReal-time SaaS application monitoringComprehensive access control ShareFile SAML 2.00Requires customer provided and configured SAML providerMicrosoft ADFS SupportAlso supports popular Identity Providers such as:OneLoginCA SiteMinderPingIdentityPingFederateSalesForce
  • Citrix’s Enterprise Mobility Management solution is the industry’s first unified enterprise app store that aggregates, controls and delivers all apps and data - Windows, web, SaaS and mobile - to any device, anywhere. It provides mobile end-users with an intuitive single point of access and self-service to all their business apps and data, with a consistent high-definition experience on any device across any network. IT gains a comprehensive single point of aggregation and control for all apps, data and users, allowing IT to protect enterprise apps and data with scenario-based controls, such as identity provisioning for authorized users, automatic account de-provisioning for terminated employees, and remote wipe for data and apps stored on lost devices
  • There is a lot of demand in the market for ShareFile, both from end users and IT.The need for ShareFile arises because of a tug-of-war between end users and IT. The tug-of-war itself is happening because of the consumerization of IT, and workshifting. We often talk about consumerization being a “device” phenomenon, where users bring in their own devices and want to use them for work. The other aspect of consumerization is the “Bring your own apps” where online services and software are being introduced into the enterprise by end users. IT feels pressure from users briging tooksWork shifting is also driving the need for tools like ShareFile. More and more work is being done by virtual teams crossing organizational boundaries. Collaboration tools need to enable this reality. We position ShareFile for IT, to deliver IT managed services which give users the things they expect from the consumer tools like enabling enterprise control and security. We ask our customers if they have a “Dropbox problem” and essentially everyone says they do.
  • Unlike consumer-style file sync and sharing tools, ShareFile provides management and control functionality that allows IT to deliver a secure service, and store enterprise data in the optimal locations to meet corporate data policies and unique compliance requirements. ShareFile is a powerful service that is simple for IT to implement and manage, requires no additional investment and can be fully integrated with existing security infrastructure and policies.  
  • ShareFile Enterprise offers best-in-class follow-me-data/data sharing service with features that enterprise IT and users expect. Users can access, sync all their data from any device and securely share it with people within and outside (3rd party, customers etc.) the organization for easy collaboration and enhanced productivity. Large file size support(files up to 100GB).ShareFile Enterprise helps IT embrace user mobility requirements by offering a solution that enables employees to work and collaborate from anywhere, on any device. ShareFile offers apps specifically designed for providing a brilliant and intuitive experience on mobile devices and provides a mobile-optimized web site as alternative way to access data. The offline access feature allows users to access and edit their data on the go without interrupting workflow productivity. With Citrix Receiver integration, users can now access their all their apps and data from any device. Single sign on access to apps and data provides users the ability to view, sync and now edit their data as they roam between devices.
  • The innovative StorageZones feature gives IT the flexibility to choose between Citrix ShareFile-managed secure cloud storage options in multiple worldwide locations, or lets IT leverage on-premise storage within their private cloud or a hybrid of the two. StorageZones enable optimal performance, by giving IT the ability to store data in close proximity to the user. With the On-Premise option, Storage Zones also allows IT to place data in their own data center to meet unique data sovereignty and compliance requirements. With the option to store data in multiple locations, StorageZones allows IT to build the most cost-effective solution for their organization.
  • Mobile apps specifically designed for providing a brilliant and intuitive experience
  • The combination of ShareFile, CloudGateway and Receiver provides a seamless experience as users move from device to device.  These components together provide a “single pane of glass” along with single sign-on to all enterprise resources (apps and data). It also enforces two-factor authentication with NetScaler Access Gateway and provides a rich content editing experience on mobile devices through virtualized applications.
  • Or boxes!(dropbox, box.net)Dropbox’s and other consumer app security problems are well-publicized. Dropbox suffered a major security issue in mid 2011 where anyone could login to anyone’s dropbox account with any password (yes, you read that right).And you shouldn't’t put your critical enterprise data in a box!
  • Demo: View apps screen, switcher at the bottom.
  • Demo: Switch to docs tab to view the user’s files.
  • Demo: Viewing shared folders from other users/IT
  • Demo: File options exposed per file
  • Inform attendees that they are eligible for an exclusive limited time ShareFile VIP trial offer – details:Extended trial with 10 or more user accessWill receive direct assistance in set up and training and support from ShareFile VIP representativeIf interested, please check the box on the survey indicating their interest. They will be contacted directly a few days after the event
  • Here is the likely infrastructure picture for many of you today, point out for a typical XenApp infrastructure
  • Intro: For most of you, application delivery is something you have been doing for a while.IT professionals have been using XenApp to securely deliver applications for decades. While the latest mobile device might seem like a new endpoint, the underlying XenApp services, client, protocols, and best practices remain the same. That existing experience greatly reduces the risk and difficulty in delivering applications to mobile devices with XenApp. Key Points: Remind them of why they implemented app delivery – custom app that doesn’t work on Win 7, SAP You can do more: Application delivery enables people to access their applications from any device, anywhere - Virtualize any Windows or web apps - Accessible from any devicePoll question: What is your current application delivery solution?Microsoft AppV, Citrix XenApp, OtherHow many applications are you currently supporting? Less than 50, 50-100, 100-200, 200+
  • XenApp is designed for mobility across any device, highlight each feature and note how each enhancement ties back into mobility and the flexibility of user device, XenApp 6.5 Feature Pack 1: Need to talk through the key updates of 6.5 and 6.5 FP1 that customers on older versions of XA would be interested in:Universal Print DriverFaster login and reconnect HDX ProCPU VirtualiztionRationale:More than a feature pack releaseMajor enhancements in user experience via improved launch times and HDXBenefits:Anywhere access from over 1 Billion devicesTurbo-charged multi-media experience over the WANScreaming fast app launchSingle point of control for all appsCost-effective private desktop cloudsPositioning:Self-service apps from any device via Receiver, new HDX technologies, single help desk consoleAn important component of the Flexcast modelMore integration with XenDesktopSales strategy:- Remind everyone of end of life is coming for XA 4.5 in 2013
  • Intro: The keys for user experience are high-definition and consistency.Key Points:The next big piece here is HDXHDX is built on the core foundation of the company, going back nearly two decades.We know that people are coming from outside your corporate network, over difficult networks in order to access what they need; our R&D investments have gone to multimedia, voice and video collaboration.If you plug in a USB device, it just works without any training or extra support. Whenever we talk about protocol, WAN optimization comes up: how do you manage bandwidth and manage latency, but also give proper priority within all the different channels and the virtual desktop experience?We know that across that same network there is all kinds of other traffic going on. And so to really be able to provide QoS you have to be thinking about how do I compete with and prioritize different types of desktop traffic along with all the other traffic on the network.We have split the ICA protocol (that’s what is underneath the covers of HDX) into 5 different streams that can sit on 5 different ports so your network folks can manage QoS. Examples include those elements that are real time such as voice and video or interactive elements on the display versus things like bulk USB data or background data that could be given a much lower priority and not impact their user experience. By putting all these technologies together you get as many users on a pipe as possible and give all users the same QoS day in and day out. Transition: Now, you might be asking yourself: How could I actually deploy DV across my organization, and how long would that take?
  • Provides the option of delivering ICA over up to four TCP/IP streams. This will give customers full flexibility for Quality of Service (QoS) routing over the network and provide superior audio/visual quality without disrupting other HTTP traffic.
  • Networking optimizations: Previously XenDesktop routed unified communications traffic for video and voice back through the datacenter, sometimes referred to as hairpinning. Now with new enhancements for both Cisco Unified Communications Applications with XenDesktop and the XenDesktop Optimization Pack for Microsoft Lync, XenDesktop virtual desktops transmit compressed video directly between user terminals. This peer-to-peer line of communication avoids sending uncompressed video over the network, making these solutions robust even in WAN environments and increasing the scalability of deployments in LAN environments. • Protocol optimizations: UDP/RTP is typically deemed the optimal method for delivering audio and video data streams. XenDesktop virtual desktops now route audio and video data streams directly between clients over UDP/RTP, enhancing the user experience and minimizing bandwidth consumption by reducing the number of data streams on the networks.• Server scalability: Given the popularity and simplicity of video conferencing within the aforementioned unified communication solutions, the number of simultaneous video conferences is expected to increase. The new peer-topeer line of communication relegates compression and decompression of audio and video data to the client, thereby significantly increasing server scalability in the datacenter.
  • Then there is pinching and zooming required to get to the apps or drives you needAlso, notice those two word docs at the bottom. Yes, there are two. They would be easy to see with a mouse over, but not as intuitive when using touch.
  • Then there is pinching and zooming required to get to the apps or drives you needAlso, notice those two word docs at the bottom. Yes, there are two. They would be easy to see with a mouse over, but not as intuitive when using touch.
  • At Synergy Barcelona we announced the Mobility Pack for XenApp and XenDesktop, which introduces a number of mobility enhancements for XenApp and the Mobile Receivers.We have created a new Mobile Receiver Virtual Channel (MRVC) that enables an auto pop-up on screen keyboard when the user touches into a text entry field and auto scrolling to ensure the text entry field is visible to the user and not covered up by the on-screen keyboard. Apps must be compatible with Delight for this to work. Also, additional mobile UI features are introduced like auto zoom to make the picker controls and list boxes easier to use in Windows applications hosted on XenApp. Legacy Enterprise Apps just become more usable with Auto-Keyboard, local combo box elements etc.  No source code changes are required.  We added some virtual channel enhancements that can expose GPS location information and other device sensor data and send it back to a XA-hosted application. This enables the opportunity for Legacy Apps to be tweaked to leverage some functionality of XAMP... e.g., location without any significant re-factoring of Layout.  For this example though, enterprises need to modify the source code of the App.Up until now we have been talking about enhancing the user experience of existing Windows applications when hosted on XenApp and used on a mobile device via Receiver. But, what about writing new, mobile-friendly applications that front end enterprise systems that are specifically designed for touch-based tablets and smartphones. And also, provide access to the unique device capabilities like GPS location services, camera, messaging, device buttons, accelerometer, compass, etc. With the Mobile App SDK, enterprise developers can write new Apps targeted at mobile devices with the appropriate layouts, skinning, etc.
  • The image on the left is a XenApp Windows Server 2008 R2 desktop leveraging the Windows 7 Desktop Experience feature of Windows ServerThe image on the right is a Windows 7 Virtual Desktop running on a dedicated Virtual Machine in the Data CenterSame look and feelSame user experience indifferent of host OSLeverage your existing XenApp servers to introduce desktop virtualization into your organization
  • A user logs onto his computer which is running PN Agent. Sometime later, the user launches a XenApp published application such as Excel. This initiates a connection to the server which then displays their selected application. However, the launch takes much more time than launching the same application on a local desktop. An entire shift of workers arrives at the office right at 9:00 AM. All two thousand people fire up their thin client terminal and launch their line of business application within a ten minute timeframe. The resultant storm of traffic is so intense that it can take 15-20 minutes until everybody is able to start working. Existing Behavior (XenApp 6 and Earlier)Launching an application on a XenApp server requires creation of a session. Due to profile loading and logon scripts, many of our customers see individual session creation times of one to two minutes. In the second use case, the rapid succession of logon requests overwhelms individual servers, infrastructure servers, and perhaps even the network. New BehaviorThe two use cases described above are solved using similar techniques. In both cases, a Pre-Launch application is started for the user. As a result, a session is created. When the user launches a published application, it starts in the existing session due to the session sharing feature. The first use case is addressed with Just-in-Time Pre-Launch. When the user’s ICA client begins (during logon for the Online Plugin), the Pre-Launch application is started. The second use case is improved with Scheduled Pre-Launch. In this situation, the user must leave their ICA client running. They can simply lock their desktop machine or they may even be using server based XenDesktop. At the designated time, the Pre-Launch application is started.
  • Instant startups for Apps streamed to XenDesktop VDIFor published applications streamed by XenApp to pooled XenDesktop (VDI edition) desktops, application launch time is greatly reduced streaming profiles to a virtual hard disk (VHD). At first application launch, profiles in the VHD format on the AppHub are mounted to the pooled desktop instead of in the cache of the pooled desktop itself, so that subsequent launches occur twice as fast, even after log-off/log-on to the Desktop.
  • The administrator will have two user policy settings to enable Session Lingering. The first setting (Linger Terminate Time) specifies the number of minutes the connection remains active after the last user process terminates. If a new application starts during this time, the thread returns to the active monitoring state. Otherwise, the session is terminated. The second setting (Linger Disconnect Time) indicates the number of minutes to wait before disconnecting the lingering session. Again, a new application launch returns the thread to the active monitoring state. This setting will be ignored if the session is started in non-seamless mode. These two settings are user policies, so they can be configured based on user group, location, and other filter values. If either setting is not configured, that step will be skipped. For legacy behavior, the administrator would simply not configure both policy settings. The reason for having two policy settings is to balance the unique strengths of Connected and Disconnected Linger, which are shown below: Connected LingerLaunches applications more quickly, resulting in a better user experience. Disconnected LingerDoesn’t consume a Citrix license while lingering. More secure in a shared machine environment (kiosk, etc). In addition to the new policy settings, the Delivery Services Console session view will be enhanced to indicate which sessions are lingeringReconnectExisting Behavior (XenApp 6 and Earlier)When the user reconnects from the same client or from a different client, an entire new session is created. The user authenticates with this new session. Once that is done, session arbitration will look for a matching disconnected session. If a disconnected session is found, the new session will be discarded. The user’s connection will then be attached to the existing session. This mechanism works reliably, but it adds significant overhead. New BehaviorWhen the user connects to the server, the user will be silently authenticated. Then, early session arbitration will find any disconnected session. If found, the user’s connection will be attached to the session without the need for a temporary new session. Reduces reconnect time by 50% (An average of 3 seconds vs. 6 seconds)This enhancement requires no configuration, so there are no UI changes for the administrator.
  • UPClientPackage that adds network printing capability to XenDesktop or XenApp hostsUPServerAdd on package installed on a Windows print serverProtocolsUP-WS: Web service protocol for non-streaming protocol elementsSOAP based application protocol over HTTP/HTTPSUPP: Universal Printer Port protocolCompressed print streams tunneled to via CGP over TCP
  • Using Worker Groups for Enhanced Resource AccessWorker groups are collections of XenApp servers, residing in the same farm, that are managed as a single unit. Using worker groups, you can:Streamline application publishing to multiple farm serversLoad balance access to published resourcesFilter policies so that settings are applied only to sessions hosted on a specific set of farm serversWhen using worker groups, consider the following:A farm server can belong to multiple worker groupsA worker group can include any number of XenApp servers or none at allOnly servers that belong to the same XenApp farm are included in a worker groupA worker group is simply a collection of XenApp servers in the same farm. Worker groups allow a set of similar servers to be grouped together and managed as one.―Worker‖ refers to the servers in a XenApp farm that host user sessions. Worker groups are closely related to the concept of application silos. Many XenApp farm designs group hosted applications into silos, where a silo consists of a single worker image cloned to multiple machines in order to meet the capacity needs of that set of applications. All workers in the silo share the same list of published applications and identical XenApp server settings. Worker groups streamline the creation of application silos by providing a way to synchronize the published applications and server settings across a set of XenApp servers.
  • Using Worker Groups for Enhanced Resource AccessWorker groups are collections of XenApp servers, residing in the same farm, that are managed as a single unit. Using worker groups, you can:Streamline application publishing to multiple farm serversLoad balance access to published resourcesFilter policies so that settings are applied only to sessions hosted on a specific set of farm serversWhen using worker groups, consider the following:A farm server can belong to multiple worker groupsA worker group can include any number of XenApp servers or none at allOnly servers that belong to the same XenApp farm are included in a worker groupA worker group is simply a collection of XenApp servers in the same farm. Worker groups allow a set of similar servers to be grouped together and managed as one.―Worker‖ refers to the servers in a XenApp farm that host user sessions. Worker groups are closely related to the concept of application silos. Many XenApp farm designs group hosted applications into silos, where a silo consists of a single worker image cloned to multiple machines in order to meet the capacity needs of that set of applications. All workers in the silo share the same list of published applications and identical XenApp server settings. Worker groups streamline the creation of application silos by providing a way to synchronize the published applications and server settings across a set of XenApp servers.
  • Scale up XenApp deployments in record timeIT can now create "controller" or "worker" roles in a XenApp server farm. Because workers need to sync much less data, fewer database transactions are required and the process of joining a large number of servers to a XenApp farm is faster and easier.Previously, all the servers in a XenApp farm typically perform the role of a “Controller”. In simple terms, a Controller is a XenApp server that performs complex runtime dynamic data management. Research proved that, it is unnecessary to have several of these so called “Controllers” in a XenApp farm and restrict this operation to a small subset of servers, while the other servers purely host Terminal Server sessions and call these servers “Workers”. The benefit of this split allows IMA to create fewer objects in the database as “Worker” and also synchronize less data to the local host cache which yields fewer transactions with the database and improving performance while servers join a farm.
  • Desktop Director 2.0 : Single pane of glass across XA/XD desktop delivery modelsSupport for XenDesktop includes a dashboard view of the XenDesktop sites (infrastructure), slice-n-dice page to search through and filter all desktops, and end-user centric details about a user’s VMs and session information about those VMs while they are in use.Support for XenApp includes end-user centric details. Search for a user and you can view the sessions that user currently has active (sorted by applications in that session). Selecting a XenApp session shows you details on the XenApp server delivering that session and specific session details. (only supporting published apps and published desktops for 2.0).HDX Monitor functionality added.Citrix-Support tie ins will have pop-ups with contextual information from the Citrix knowledge base. Plug-in framework will allow any customer to extend the features of Desktop Director by building their own widgets to plug-in to their Desktop Director environment. Metering & Measuring will provide details on the Citrix licenses a site is consuming/using and metrics on XenApp published application usage by end-users.
  • Next generation XenApp Connector for Microsoft© System Center Configuration Manager (SCCM) adds Windows Server Update Services (WSUS) support to enable orchestration and delivery of software updates to XenApp serversEnhanced Power and Capacity Management expands support for 3rd party hypervisorsHDX policy templates simplify tuning of XenApp servers to deliver the best HDX experienceNew XenApp Migration Center facilitates migration from existing XenApp farm to XenApp 6.5
  • Here is the likely infrastructure picture for many of you today, point out for a typical XenApp infrastructure
  • Intro: The traditional desktop model has served us well, but increasingly it presents problems related to complexity, inflexibility and security.Key Points:Today’s enterprise computing model is increasingly complex and difficult to manage Maintaining individual components and striving for tighter control and integration across various silos means very high on-going IT maintenance costs, diminished security, and reduced user productivity. The traditional way of delivering desktops carries expensive implicationsRequiring users to work from the office or offering limited remote access, resulted in reduced productivity and higher barriers to finding talentStandardizing endpoint devices to address security and manageability concerns, causing increased end-user frustration about lack of mobilityPhysically shipping PCs and infrastructure to offshore workers, branch offices and new M&As, forcing lengthy delays to key initiatives, resulting potential lost profits, loss of first-mover advantage, etc.Investing resources in continuously updating, patching and refreshing PCs, regularly disrupting users without any perceived benefitInflexible combination of operating systems, applications, user settings and data hard coded to a specific device.Illustration/Anecdotes/Proof:(Perhaps ask here for examples from the prospect’s organization—how they handle new offices, acquisitions, onboarding, remote access, explosion of devices and apps, etc…)Transition: The impact of the issues extends into HR, finance, operations and even strategic planning. But much of the responsibility for addressing these issues falls on IT management.
  • So as I described earlier, FlexCast is about having an infrastructure Flexible and Powerful enough to meet any use case. There is no one size fits all technology when you think about all the different ways that users need to access their apps and data.
  • What is the right type of user, different users need different computing resources based on their job activities and FlexCast technology is designed to provide just that. -Designers and Engineers typically leverage processing intensive applications such as AutoCAD or Photoshop, desktop virtualization with FlexCast technology has been designed to leverage and optimize the required processing resources whether to deliver these applications internally or to an offshore workforce allowing IT to meet the demands of a highly skilled workforce.-Regulated environments have strict policies regarding data security and protection, the policy engines available within FlexCast provide organizations with the level of granular control required to meet some of the most stringent government and financial regulations while still providing a user-friendly experience.-Mobile professionals aren’t always able to stay connected to the corporate network, but FlexCast technology provides a desktop virtualization solution even for offline use.-The workforce is more globalized today than ever before, on-boarding and delivering the necessary applications and resources over a WAN connection has been one of the key differentiators between Citrix and our competition. FlexCast technology allows you to deliver the right type of desktop over any network enabling you to meet the demands of a global workforce.-Technology is more important in our schools systems than ever before, labs and schools need a way to rapidly provision applications and desktops to users on-demand while providing a consistent user experience across instances. FlexCast technology can deliver these applications and desktops to our educational centers in a streamlined and optimized process.Overall, FlexCast technology is not a one-size fits all solution. Desktop virtualization with FlexCast provides the right type of desktop based on user needs.Demo FlexCast model and key on the differentiation over simple VDI
  • Demo the different FlexCast models via VCDCSo let’s look at some of the desktop delivery models…First, many of you may be familiar with VDI… This is just one form of desktop virtualization where a desktop OS is hosted as a virtual machine in the data center…Some of you may also be familiar with Hosted Shared Desktops, this is a tried and true model in use at huge scale as it is extremely scalable and affordable as each instance of a server OS is shared by many users.Other forms include Physical desktops used for GPU accelerated 3D and Remote PC, Streamed desktops where the entire OS is streamed to PCs for local execution, and Local desktops, powered by XenClient useful for managing fleets of corporate laptops or in high security multiple network environments.
  • … So You just saw some of the amazing things you can do with desktop virtualization, and you might be thinking, wow, that’s great, but how do I get there, this sounds really complicated, but at the end of the day, it is a simple concept… Separate the layers of the desktop experience…Today’s desktop has an Operating system with drivers that locks it to the hardware, then applications reliant on the OS with libraries, then user data and preferences that tie the user to the stack. So once deployed, even with the best managed desktop practices, you have to manage each desktop as a unique object.So desktop virtualization is based on the idea of separating and abstracting these elementsAnd by isolating them it allows you to store them centrally manage, deliver them through lots of different models and bring them together at run time. So the payoff here is huge. You get the central management and control, security and agility you always wanted, while uses get the flexiblity and choice in devices and workstyle that they want. its great for IT and its great for users.
  • If you are considering any type of migration to Win 7 or Win 8, Citrix can be a great solution for you…Microsoft and Citrix are better together in delivering the best complete Desktop Virtualization solution in market:Microsoft…is the Market Leader for DesktopsBest in class Application VirtualizationOver 45m MDOP licenses sold and more than 100 cases studies of global companies using App-V and many together in partnership with Citrix technologiesCitrix XenApp and XenDesktop provide full support for App-V integrated the delivery of virtual applications to the Citrix Receiver or surfaced within Cloud Gateway for self service. Customers can get the best of both virtual application and virtual desktops by combining Microsoft and Citrix.With UE-V, customers can be confident their personalized settings for the OS and applications will be with them no matter how they access Windows 7 or Windows 8. If they are using XenDesktop for their virtual desktops or Xenapp for application access, UE-V will keep their experience consistent in both cases. Modern Server PlatformMicrosoft Cloud OS vision delivers a modern platform of products and services that helps enterprises transform their current infrastructure. The Cloud OS delivers Integrated Virtualization via Hyper-V and VDI to help enterprises achieve the modern datacenter, which includes an infrastructure that provides a generational leap in agility, leveraging virtualization to deliver a highly scalable and elastic infrastructure with always-on, always-up services across shared resources and supporting cloud service delivery models with more automated management and self- service provisioning. With Windows Server 2012, the Microsoft Cloud OS is engineered for the cloud from the metal up with virtualization built as an integrated element of the operating system, not layered onto the operating system. Citrix technologies are built to run on Microsoft. XenDesktop and XenApp can be run on top of Windows Server 2012 and Hyper-V and if desirable HDX and RemoteFX can be used together.Microsoft Hyper-V is the Hypervisor optimized for VDI (with a 40% higher VM density)Microsoft System Center offers People-centric management of Devices, Desktops and virtual assets, from hardware to apps, data and OS, in the cloud or on premises Is integrated with Citrix via the XenApp Connector allowing XenApp apps to be managed and delivered through SCCM.Together, Microsoft System Center Configuration Manager and Citrix XenDesktop ensures IT organization  have a more accurate inventory of virtual desktops, improved enforcement of configuration policies, greatly enhanced reporting to meet business and technical demands, and complete automation of virtual disk patching.Citrix XenApp and System Center Configuration Manager in combination facilitate a broad range of application and desktop delivery mechanisms demanded by today’s business needs.  This also enables a single pane of glass to deliver any Windows application to any user on any device through the broad footprint of Citrix Receiver.Citrix XenDesktop and System Center Virtual Machine Manager pairing enables delivery of high-availability and load balancing services for XenDesktop virtual machines while leveraging Citrix Provisioning Services to extend scalability to thousands of concurrent virtual desktops in a single infrastructure.By integrating the XenApp’s robust provisioning features with the hypervisor management features in Virtual Machine Manager, administrators can  add (or remove) computing horsepower to meet growing and/or flexible demands.Microsoft’s Virtual Machine Manager in combination with Citrix XenServer facilitates unified virtual machine management across both XenServer and Hyper-V hypervisors with the same levels of parity for deployment, migration and a variety of host management functions.  Citrix in cooperation with ComTrade has developed a Management Pack that extends Operations Manager’s vision deeply into a XenDesktop infrastructure.  This added visibility greatly enhances the efficacy of Operations Manager’s behavioral, logging, and performance monitoring, and aids IT administrators in quickly tracking down problems and implementing resolutions.Citrix is…the market Leader for Virtual Desktops with XenDesktop which provides a solution thatsupports all FlexCast models to deliver virtualization scenarios on any device type. Here are some examples on where Citrix brings additional value on top of the Microsoft platform. Receiver, XenDesktop and XenApp help customers when they have needs in the following areas:   Many devices types accessing Windows applications or desktops in the datacenter A consistent rich experience across ALL - Windows XP, Windows Vista, Windows 7 & 8 over LAN/WANNon-Windows devices accessing Windows applications or desktops in the datacenter over LAN or WAN Hosted Application compatibility for Windows Server 2012, Windows 8 and down level operating systems -i.e. Windows Server 2008, Windows 7 or belowCustomers need to mix & manage multiple Windows Server versionsWAN support for sessions running on Servers other than Windows 2012Need enterprise scale VDI administration tools that integrate with system centerExtend VDI solutions beyond sessions and VMs to include Desktop Streaming using PVSNeed to embrace both private and public cloudsXA solutions on common IaaS clouds powered by Citrix CloudPortal Service ManagerCitrix provides the only certified workload on MS Private CloudSupport customers with heterogeneous hypervisors in the datacenterXenClient provides an enterprise client hypervisor solutions for all users that enables:Efficient image management and update via the XenClient Synchronizer that can deliver images to clients both on the LAN and WAN.Provide the ability for everyday users to leverage their Windows Enterprise license by simply being able to use multiple local VMs with all their USB devices and rich graphics capabilitiesEnable high security scenarios by leveraging a ‘kill pill’ feature to automatically suspend the use of VMs that have not contacted home frequently enoughTogether, Microsoft and Citrix offer best of breed solutions for all Desktop Virtualization Scenarios. We’ll talk about each of these in turn over the next few slides
  • Customers will find that in a world of mixed Windows Server platform, mixed virtual desktop environments, mixed end-user devices, mixed clouds and mixed desktop use cases, they will need a Citrix solution to help bring it all together and make coherent sense out of it all.With the introduction of Windows Server 2012 and Windows 8 Microsoft has made a number of investments in VDI and customers often ask why Citrix?  The market is evolving, technology is moving fast. Microsoft and Citrix continue to work together to ensure a great experience for are shared customers. We have a longstanding partnership in helping customers in virtualization and access, and both technologies build on and expand the Microsoft platform to deliver significant value to our joint customers. We continue to work closely with Citrix to ensure a high level of integration with our products and look forward to this partnership continuing as Windows 8 and Windows Server 2012 bring new opportunities for innovation. Let’s take a closer look.
  • Citrix extends the Microsoft platform in major ways - around mixed devices, platforms and use case as well as key customer focus areas around Cloud, rich user experience, FlexCast and scale. Reliable, Rich Experience Delivery:Citrix Receiver combines with Citrix HDX, NetScaler and additional technologies to provide the richest user experience possible over any network connection. From basic graphics to audio to challenging 3D applications, Citrix delivers a rich virtual desktop experience to any user device, anywhere. Citrix Receiver runs on all versions of Windows from XP through Windows 8 and is now available in the Windows Store. Receiver integrates seamlessly with App-V enabling XenApp policies to be applied, App-V apps to be seamlessly used. XenDesktop and XenAppcan take advantage of the shared content store for VDI scenarios and will support UE-V once it is complete. This combination of Citrix and Microsoft enables customers to receive a great experience on Windows, even when virtualized, enabling users to access their applications and personalized Windows experience from ANY device.Flexible Desktop Virtualization:Citrix is the industry leader in desktop virtualization. XenDesktop provides enterprises the flexibility to cater to the needs of diverse sets of users cost-efficiently with XenDesktop FlexCast technology. Many enterprises do not find VDI alone to be cost-efficient at scale because it dedicates a virtual machine for each user – consuming more infrastructure resources. Citrix XenDesktop FlexCast supports multiple virtual desktop models with options, such as hosted-shared and RemotePC, which better fit certain use-cases and are significantly more cost-effective than VDI. For many customers, these non-VDI models encompass over 60% of their entire desktop virtualization deployment. Citrix XenDesktop is fully compatible with Windows Server 2008 and in the future Windows Server 2012 including Hyper-V. It extends the Windows Server in-box functionality by scaling to meet the needs of the largest enterprises around the globe who want to deploy VDI and provides a rich administrative UI experience that integrates with System Center via the XenApp Connector. Microsoft and Citrix recommend Hyper-V as a highly reliable and scalable virtualization platform for VDI-based desktops. This recommendation is based on I. Innovation, II. Superior Performance on key metrics, III. More flexible deployment options combining Microsoft and Citrix technologiesProven Scale:Citrix XenDesktop is designed to flexibly scale up or down to the needs of the Enterprise. From desktop cloud service creation to right-sizing the environment through dynamic spinning-up/down of resources as they are consumed, to version transitions, the system is designed to run in as “hands-free” a fashion as possible. Couple that with the self-service layer that enables enterprise departments to consume desktops and apps as a cloud service and you have a complete, end-to-end desktop delivery cloud for any customer.Cloud Orchestration:Enterprises are looking for ways to automate and manage desktop virtualization workloads across private, public, and hybrid clouds such as Microsoft Private Cloud. Many customers are incorporating cloud architectures either into the on-premise datacenter or by bursting into an external cloud. Citrix is adding support for cloud-scale build-outs, orchestration and management.CitrixCloudPortal Service Manager provides an easy-to-use web portal that helps service providers manage the delivery of cloud services and offerings to their customers. It provides out-of-the-box support for Desktop-as-a-Service and Windows apps (powered by Citrix XenApp), as well as popular business applications like Exchange, Office, SharePoint, Lync, web hosting and more. Without any IT expertise, customers can add or change services, view reports and manage users. Citrix Cloud Portal Business Manager The comprehensive business operations suite that works in conjunction with Infrastructure-as-a-Service clouds such as Microsoft Private Cloud / Service Provider Cloud. Account management, pricing and billing, customer management and reporting capabilities accelerate the time to market and on-boarding processes. Customers use CloudPortal Business Manager to manage their accounts and control their IaaS services.Mixed User Devices:Citrix Receiver brings a faithful, rich user experience to any device a user chooses. It provides secure connectivity with high performance over any network. Citrix Receiver users can access their apps, desktops and data anywhere. Apps and desktops running via Receiver on mobile devices are touch-enabled, providing an experience that is familiar and consistent with the native device. Citrix Receiver for Desktops is neatly integrated into the user’s environment to enable intuitive control over the virtual desktop.Mixed Windows Desktops:Some of the typical challenges our customers face when considering desktop virtualization and a migration to the latest Windows platforms include the flexibility to migrate user desktops in phases, requiring support across Windows XP, Windows 7 and Windows 8 physical and virtual desktops. Customers also want the choice to deliver a single app or the entire desktop from the datacenter VM. Application compatibility is also a key factor in deciding on an app and desktop delivery platform.Mixed Platforms:One of the most critical times in the life of the environment is the transition from one version of the underlying server OS to another. Customers find it challenging to either start from scratch or immediately abandon all instances of the older versions due to testing constraints, app compatibility issues with the new OS or training concerns. Mixed Clouds:Citrix XenDesktop enables Enterprises to create special purpose clouds for the delivery of apps and desktops. These clouds can reside on premise, in the public space or as a hybrid of the two. Multiple types of desktop clouds will be supported enabling customers to deliver an Infrastructure as a Service (IaaS) solution supporting a mix of hypervisor environments or even bare metal infrastructure requirements.Continuing a strong partnership Microsoft and Citrix share a strong partnership that constantly evolves as the market evolves. Windows 8 and Windows Server 2012 open new opportunities for us to once again work together to deliver great products to our joint customers. The Microsoft platform provides a solid foundation on which we build our solutions for diverse customer scenarios and mixed use cases. Windows Server 2012 plus Citrix solutions will be the best combination for customers who wish to enable mobile workstyles and cloud services. The combination of Windows Server 2012, System Center 2012 and Hyper-V make for the best platform on which to deploy your Citrix desktop cloud and manage the underlying infrastructure. Windows Server 2012 will provide the best-performing platform for Citrix solutions, to date. Integrated App-V support provides Citrix customers with best in class application virtualization and support for UE-V enables a consistent personalized experience for the application and OS settings across Windows Enterprise desktops
  • There are three key points for each of the 8 extensions.Reliable, Rich Experience DeliveryCitrix HDX Experience - Citrix HDX provides a robust and proven remoting experience based on over 20 years of investment and unique intellectual property. This provides customers with a consistent experience irrespective of what device they choose, allowing access to all apps including the most graphically demanding content such as Flash, DirectX, Direct 3D and OpenGL applications. <<For customers that wouldProven over any network - With over 20 years in the making, Citrix technologies provide a consistent and reliable user experience over any network from 3G to WANs to the fastest LANs available. Citrix HDX adapts to the available network bandwidth and latency to provide the most optimal experience possible for the given scenario.Optimized with NetScaler, Branch Repeater - NetScaler brings the power, flexibility and scalability of Cloud networking to the Enterprise. Citrix NetScaler solutions are deployed around the globe to optimize, secure and control the delivery of all Enterprise and cloud services. They deliver 100% app availability, application and database server offload, network acceleration and advanced attack protection. Branch Repeater brings high performance network optimization to the branch office, providing superior performance for end users and reduced bandwidth utilization for IT.Flexible Desktop VirtualizationAccess to desktops, apps and data - Users love data synchronization in the cloud for convenience and access to important files, but the risk of having data leave the well-managed and secure corporate network might not be ideal. “Follow-Me Data” provides an easy, yet secure and completely manageable, single view of all Enterprise storage options – including network and locally stored data, SharePoint collaboration documentation and even cloud storage – via Citrix Receiver. Secure remote PC access - Many organizations still provide desktop PCs or require that laptops remain on their premises, but they want to provide employees with the flexibility to work remotely. Remote PC uses proven HDX and Citrix Receiver technologies to allow users secure remote access to their PC or laptop sitting on their desks at work. Remote PC will even wake-up the PC if asleep – allowing customers to minimize power usage while retaining the ability to gain access anytime from anywhere. Enterprise class client hypervisor - With Citrix XenClient, enterprises are able to extend the benefits of a secure, centralized, consolidated single-instance management to desktop PCs and mobile workers on laptops that need offline access to their desktop. XenClient brings virtualization from the datacenter to the endpoint, by allowing users to work with a locally executing enterprise desktop instance and then synchronize all changes to the OS, apps and data to the enterprise when connected.Proven ScaleFlexible scale from 100’s to 100,000’s of desktops - Whether it’s a small departmental deployment or large Enterprise environment, Citrix provides the tools customers need to manage, grow and maintain their desktop cloud. Tools like Desktop Studio and Desktop Director provide visibility and manageability across the entire deployment. Project Avalon’s orchestration layer enables massive scale and rollout of desktop and app farms across hundreds of thousands of users in multiple geographies from a single interface.Deep System Center integration - Citrix has a deep commitment to Systems Center 2012. In fact, Microsoft and Citrix work closely together to leverage System Center Configuration Manager (SCCM), System Center Virtual Machine Manager, and Systems Center Operations Manager to optimize Citrix XenDesktop and XenApp deployments. Citrix leverages the capabilities of System Center to complement the automation, inventory management, delivery, acceleration and run-time monitoring of XenDesktop, XenApp, XenServer and NetScaler deployments.Automated workload creation - Citrix XenDesktop enables Enterprises to deliver desktops and apps as a cloud service. Departments can consume services via a simple, self-service portal that integrates with the orchestration layer to automatically spin-up or spin-down capacity as needed.Cloud OrchestrationMulti-platform, multi-site, multi-version orchestration – Citrix XenDesktop delivers ticketless, automated, self-service provisioning of components for real-time creation of apps and desktops. This orchestration capability can span globally across datacenters and can seamlessly leverage traditional datacenters as well as private, public and hybrid cloud infrastructures such as Microsoft Private Cloud. The technology will also enable smooth transitions from older versions of products, desktops or apps without manual intervention.Multi-tenant - XenDesktop supports multi-tenant deployments leveraging Citrix App and Desktop Orchestration technology from Citrix and Microsoft System Center. These include intelligent templates that can define isolation requirements for desktop and application workloads that may be required to meet licensing or regulatory requirements. Enterprises can rapidly spin up, drain, and migrate multiple desktop and application farms with automated tools that facilitate a drag and drop service plan assembly. These environments can be established as isolated, per department, or shared across departments depending on the customer’s security needs and desired cost profile.Self-service desktops and apps - Self-service, via Citrix CloudPortal, enables Enterprise IT to off-load the day-to-day adds, mods and deletes that distract them from managing the infrastructure and free them to design for growth and expansion. Consumers of the cloud desktop and app services can request and create new capacity, add or delete users and services and even create new farms and sites without any intervention from Central IT.CitrixCloudPortal Service Manager provides an easy-to-use web portal that helps service providers manage the delivery of cloud services and offerings to their customers. It provides out-of-the-box support for Desktop-as-a-Service and Windows apps (powered by Citrix XenApp), as well as popular business applications like Exchange, Office, SharePoint, Lync, web hosting and more. Without any IT expertise, customers can add or change services, view reports and manage users. Citrix Cloud Portal Business Manager The comprehensive business operations suite that works in conjunction with Infrastructure-as-a-Service clouds such as Microsoft Private Cloud / Service Provider Cloud. Account management, pricing and billing, customer management and reporting capabilities accelerate the time to market and on-boarding processes. Customers use CloudPortal Business Manager to manage their accounts and control their IaaS services.Mixed User DevicesAny OS, desktop or mobile - With Citrix Receiver now available on Windows, Android, iOS, Blackberry, Linux and Chrome, users can take advantage of any of the 2Bn devices on the market today. With upcoming support for Windows Phone and Windows RT, Citrix Receiver will provide consistent high performance access from more devices than any other solution.Integrated follow-me data - Citrix Receiver enables users to access all critical corporate documents from the desktop or app environment all while maintaining strict security controls. For those documents that have been authorized, users can access them from Receiver and make changes as if they were native on the device but the documents never leave the safe confines of the data center .Personalized experience - Building on top of the capabilities found in the Microsoft platform, Citrix Receiver and XenDesktop include capabilities that ensure user personalization is consistent and readily accessible across the various devices a user chooses. App and desktop settings and configurations are maintained for the user for a familiar experience from any device. The user also has the ability to personalize their environment in a manner that enables him/her to be the most productive.Mixed Windows DesktopsWindows XP, 7, 8 and beyond - Our commitment to choice ensures that customers have a rich and high performance experience regardless of what VDI host OS they choose and no matter which version of Windows users are running as the virtual desktop operating system. This enables easy, accelerated and seamless migration from XP or Vista to modern Windows operating systems without compromising user experience and support. Citrix XenDesktop goes a step further to provide a system through which the customer has a repeatable and consistent manner for upgrading virtual desktops to Win8 and beyond.Full desktop or app mode - Citrix XenDesktop provides the flexibility for customers to deliver either a single app or the entire desktop workspace to a user. This is important for users of mobile devices that may not be suitable for an entire desktop interface but still require access to mission-critical applications.Comprehensive app compatibility - Citrix XenDesktop and the built-in FlexCast technology ensure that customers will have all the tools needed to deliver any application to users anywhere. Multiple options exist for hosting applications on either server or desktop operating systems to ensure compatibility. Citrix AppDNA technology provides customers with deep visibility into the compatibility of any app with any target OS environment.Mixed PlatformsWindows Server 2003, 2008, 2008 R2 & 2012 - Citrix provides support for customers to run a mixed server environment yet provide a single set of applications and desktops to users. This allows customers to migrate at their pace yet accelerate the introduction of new versions of our desktop virtualization products and Windows Server with no negative impact to users. Any hypervisor, any cloud - Through Project Avalon’s Enterprise customers can build their desktop and IaaS clouds on top of any hypervisor or a mix thereof. This frees the organization to choose the best hypervisor for the given workload. With built-in extensions to public cloud services, customers can simply extend their app and desktop clouds into the infrastructures offered by public cloud service providers.Bare metal - Enterprise customers can even choose to provision workloads directly onto bare metal by leveraging Project Avalon technology. This is key for workloads that do not perform well in a virtualized environment.Mixed CloudsPublic, private or hybrid - Enterprises can choose to create a private desktop cloud through which they enable departments to consume desktops, apps or infrastructure as a service. Departments take care of user assignment and de-assignment for services while central IT manages the overall design and delivery of the services. Enterprises can also choose to leverage Citrix CloudBridge to create a hybrid cloud whereby some resources are executing in a public cloud while others are on premise.Do-it-yourself or finished desktops - Customers will have the choice of delivering a completely finished desktop to their constituents or a more do-it-yourself one. Finished desktops are defined from OS to apps, by the provider and are merely consumed by the department. Do-it-yourself consists of desktop infrastructure provided by central IT but the customer has full control over the desktop OS, image and app set. This empowers certain customers, who want to leverage public infrastructure for desktop clouds but still want full control over the desktop environment, to leverage a hybrid desktop cloud.Smooth transitions between clouds - Project Avalon enables customers to deliver IaaS offerings to their constituents. This allows Enterprises to bring proprietary and confidential lab environments, which may currently reside on public clouds, into the private cloud.Leveraging the Microsoft PlatformMicrosoft and Citrix share a strong partnership that constantly evolves as the market evolves. Windows 8 and Windows Server 2012 open new opportunities for us to once again work together to deliver great products to our joint customers. The Microsoft platform provides a solid foundation on which we build our solutions for diverse customer scenarios and mixed use cases. Windows Server 2012 plus Citrix solutions will be the best combination for customers who wish to enable mobile workstyles and cloud services. The combination of Windows Server 2012, System Center 2012 and Hyper-V make for the best platform on which to deploy your Citrix desktop cloud and manage the underlying infrastructure. Windows Server 2012 will provide the best-performing platform for Citrix solutions, to date. Integrated App-V support provides Citrix customers with best in class application virtualization and support for UE-V enables a consistent personalized experience for the application and OS settings across Windows Enterprise desktops
  • Citrix leverages capabilities that are built into System Center 2012 and Windows Server 2012. Our mutual customers can use System Center Configuration Manager to track all inventory within a XenDesktop and/or XenApp environment. Policy enforcement and tailored reporting are available directly from Config Manager. Customers can bypass the XenDesktop tools and automatically update vDisks directly from the Microsoft console.Deep integration with XenApp allows Config Manager customers to flexibly deliver XenApp hosted apps to users based on their location, device or a whole host of other parameters. This control also includes automated XenApp farm updates and the ability to deliver AppV packages to XenApp servers.System Center Virtual Machine Manager integration enables customers to drive Provisioning Server updates directly from System Center. It also enables full access and support of built-in HA and failover capabilities as well as quick and easy provisioning of XenApp instances. The integration of Virtual Machine Manager with XenServer allows for a single place from which to manage all hypervisor types including Hyper-V, XenServer and v-Sphere.Integration with Operations Manager brings the abilities to perform service health checks, log and audit user histories and provisioning actions.With SMB3 support, customers will be able to leverage high performance, low cost storage for their VDI and session hosted environments.RemoteFX capabilities are exposed via Citrix’s built-in support for RDP.AppV support enables customers to choose the Microsoft packaging solution to deliver apps to XenDesktop environments or XenApp hosts.Example Areas of Leveraging MS platformWindows Server 2012Hyper-V 2012 as best HV for XD with Win8 & Win7 VMsSMB3 to lower VM storage costsVHDX support for higher performanceRemoteFX / RDP supportApp-V Support Windows 8App-V SupportUE-V SupportTouch SupportWindows Store AppsSystem CenterConfiguration ManagerVM InventoryPolicy enforcementTailored reportingImproved manageability of VMsAutomated vDisk PatchingIntegrated app delivery with XAAutomated XA farm updatesIntegrated App-V supportVirtual Machine managerPVS IntegrationHA & FailoverEasy provisioning of XA VMsUnified hypervisor management (incXenServer)Operations Manager (via Comtrade)Deep health services checksUser logon issues / history trackingProvisioning tracking
  • Citrix leverages capabilities that are built into System Center 2012 and Windows Server 2012. Our mutual customers can use System Center Configuration Manager to track all inventory within a XenDesktop and/or XenApp environment. Policy enforcement and tailored reporting are available directly from Config Manager. Customers can bypass the XenDesktop tools and automatically update vDisks directly from the Microsoft console.Deep integration with XenApp allows Config Manager customers to flexibly deliver XenApp hosted apps to users based on their location, device or a whole host of other parameters. This control also includes automated XenApp farm updates and the ability to deliver AppV packages to XenApp servers.System Center Virtual Machine Manager integration enables customers to drive Provisioning Server updates directly from System Center. It also enables full access and support of built-in HA and failover capabilities as well as quick and easy provisioning of XenApp instances. The integration of Virtual Machine Manager with XenServer allows for a single place from which to manage all hypervisor types including Hyper-V, XenServer and v-Sphere.Integration with Operations Manager brings the abilities to perform service health checks, log and audit user histories and provisioning actions.With SMB3 support, customers will be able to leverage high performance, low cost storage for their VDI and session hosted environments.RemoteFX capabilities are exposed via Citrix’s built-in support for RDP.AppV support enables customers to choose the Microsoft packaging solution to deliver apps to XenDesktop environments or XenApp hosts.
  • So I know some of you have been told when approaching Desktop Virtualization that its too costly, but in reality it is actually less expensive today than the traditional physical desktop. Lets take a quick look.
  • Over the years industry analysts have generated reports validating better ROI and TCO with virtual desktops thereby building a strong business case for them against traditional desktops. But TCO and ROI are mid to long term financial goals and the key variable in the financial equation is the immediate cost, how much is the customer going to pay the first year? and how does this acquisition cost compare against other options(namely traditional desktops and the “other” virtual desktop guy.
  • Lets take a look at some trends. This graph paints a very clear picture i.e. Virtual Desktops costs are trending down while physical desktop costs are flat( reducing 2-3%), some of the reasons for the declining costs are Moore’s Law increasing Server Density – lowers $ per user. Some high performance servers can lower these costs by 25-30% and they will continue to decline(up to 50% by 2013)Moore’s Law reducing costs of thin clients – lowers $ per device/per user, this cost element is the one of the biggest cost components in virtual desktop deployment. Improvements in storage utilization – lowers $ per user. Citrix’s partners continue to make advances in this area to improve utilization(de duping and thin provisioning)Improvements in DV software – optimizes storage, server, and network usage and better solution bundles
  • This graph is an adaptation of the existing XenDesktop FlexCast TCA graph, but rather than being based on calculations from Gartner’s Desktop Virtualization assessment, this analysis is based on retail costs and implementation recommendations for a XenDesktop deployment of 2,500 users with 75% of the users with a Hosted Shared desktop and 25% of the users with a personalized, pooled VDI desktops using the Desktop Transformation Accelerator. All the design and environment sizing were decisions were based on the recommendations that Citrix provides to our own user community via the Desktop Transformation Accelerator allowing any customer to follow the same process to derive the same conclusions. This graph truly endorses the cost benefits of FlexCast and allows any customer or analyst to reproduce this exact model using their own pricing and discounts.
  • Let’s look at the incremental costs of the design decisions based on a specific FlexCast model with user personalization and availability requirements. This graph represents the incremental costs associated with making the migration from a cost-effective, server-based virtual desktop with local apps and no requirements in place for High Availability, very similar to what a physical PC currently offers, and gradually layers the on the costs associated with personalization and redundancy, which is of course heavily correlated to shared storage costs (by shared storage costs we are talking about the comparison of only leveraging the storage that is local to a physical server versus a more robust, centralized shared storage system that is utilized across the full infrastructure), to reach the most optimized and personalize virtual desktop available in the marketplace.Disclaimer: All shared storage is based on iSCSI, moving to HBA and Fibre Channel would like push the price point higher than the Physical PC, but that would all be based on a new SAN structure going in place which is likely not the case for a storage network for 2,500 users which is what this model is based on.
  • What are the steps to getting started? Do you have any support tools to help me execute?
  • SA what you have/ what more you can doMore devicesTrade upRemote PC
  • Trade UpBenefits of user licensing (no limit on # of devices)
  • Talk about XenApp SA-Having SA enables you to have the latest releases and features-XenApp
  • Matt had a better slide for this.Install or upgrade Citrix Licensing Server 11.6.1 Build 10007 (optional but strongly recommended)Add licenses and/or verify that Subscription Advantage date is March 17, 2010, or laterIf using Microsoft SQL Server or Oracle for the Data Store database, install and configure it.  SQL ServerExpress 2008 is installed automatically if selected.Install XenApp 6 on the first server in the farm and perform the initial configuration.If applicable, import settings from the XenApp 5 farm using XenApp 6 Migration ToolInstall XenApp 6 on member servers and perform additional configuration as necessary.Install or upgrade Web Interface server(s)Install or upgrade other features/componentsXA Migration Tool http://support.citrix.com/proddocs/topic/xenapp6-w2k8/ps-migrate-xa6-wrapper.html an output of all policies, zone, printer settings, health monitoring settings, etc..
  • Talk about XenApp SA-Having SA enables you to have the latest releases and features-XenApp
  • Talk about XenApp SA-Having SA enables you to have the latest releases and features-XenApp
  • Intro: There are relatively simple keys to getting started.Key Points:This might appear complicated but essentially it’s a simple concept -- separate the layers of the desktop experience…Today’s desktop has an Operating system with drivers that lock it to the hardware, then applications reliant on the OS with libraries, then user data and preferences that tie the user to the stack. So once deployed, even with the best managed desktop practices, you have to manage each desktop as a unique object.Desktop Virtualization is based on the idea of separating and abstracting these elements. That allows us to store them centrally managed, deliver them through lots of different models and bring them together at run time. The payoff here is huge. You get the central management and control, security and agility you always wanted, while uses get the flexibility and choice in devices and workstyle that they want. It’s great for IT and it’s great for users. In sum, what we are doing for our DV clients is having different layers and splitting them apart--so that clients can manage an operating system that is…separate from the applications that employees need to use,separate from their data, separate from their preferences that make up their desktop experience…and accomplish all of that in the data center. Once you have built out the separate stack models which are independent, then on demand we can assemble and deliver those down to the user wherever they are on whatever network the may be accessing it from and typically it’s not just one model at a time. So, lets take a look at what that looks like.
  • [Lindsay]One of the key pieces of the model that is really going to enable your transformation is the Desktop Transformation Accelerator. For years, Citrix has been trying to help our customers through a variety of ways, including professional services, developing our partner community…but we knew we had to do something more. We knew we needed a way to enable our customers to pursue desktop transformation on their own, and this is really what this tool was designed around. The tool is available to everyone at no cost via citrix.com/dta. It includes Assessment Tools and templates, including questionnaires to help you with user segmentation and your project roadmapIt walks you through a step-by-step design, which includes all of the key considerations within your infrastructure It allows you to view peer benchmarks, so you can see what others in your industry are doingThe tool also provides best practices and recommendations straight from our Consulting teamLast but not least, you have access to installation runbooks for the Deploy phase Andy will go into a bit more detail shortly on some of the additional features of the tools Now, when you log onto the tool for the first time, you’ll create a project. This project will hold all of your information as you move between phases. Your information can be saved within the tool, so you can log in and out as needed, and you’re able to export various results and reports for your use during your Desktop Transformation initiative.
  • Promoting NetScaler
  • Intro: NetScaler is the world’s most advanced cloud networking platformGrowing market share and enterprise deployment worldwide Key customer benefits when designing and building an enterprise cloud network: Improve the performance and availability of applications, data and desktopsDeliver the best security and visibilitProvide built-in infinite flexibility to expand scale by connecting the enterprise datacenter with third-party infrastructure
  • Intro: Delivering the best user experience for any app, data or desktop service requires the highest performance and 100% availabilityKey Points:Faster services, happier users. Highest performance is delivered through multiple advanced technologies including:App Aware Load Balancing with full disaster recover with global server load balancingDynamic Content caching & compression ensuring higher performance than older caching and compression techniquesDatabase Acceleration that looks fully into the SQL payload and delivers intelligence that considerably increases the performance and scale of MS SQL and MySql databases Instant Configuration with App Templates that simplifies the configuration of popular enterprise apps to a few mouse clicksMore detail:Availability, performance, offload and security are key.NetScaler load balancing brings 100% availability to all applications and services, while improving the efficiency of expensive server and network resources. Acceleration capabilities, such as AppCache, AppCompress and TCP optimizations, improve the user experience by making applications faster and more responsive. NetScaler capabilities include:World Class load balancing with comprehensive Layer 4 through 7 traffic management for web servers and application servers in a single datacenter.NetScalers AppCache provides high performance caching of both static content and dynamically generated web content, while the Compression increases the available bandwidth.SSL offload ensures secure connectivity without compromising performance and the application firewall protects the applications that have become the primary target for today’s hacker.The database load balancing is an intelligent, SQL-aware load balancing of database servers to scale the data tier and deliver better database performance. Along with full visibility and health monitoring, NetScaler is the most advanced cloud network platform. As an all-in-one web and database delivery solution that powers over 75% of the world’s largest websites, it is no wonder that it is also the best fit for the enterprise too.
  • NetScaler SDX is just the latest in a long line of groundbreaking NetScaler innovations…
  • NetScaler SDX is just the latest in a long line of groundbreaking NetScaler innovations…
  • List will show application templates that are available on NetScaler. User can select any of these application and click on Next. User can also choose to configure Citrix XenApp and Citrix XenDesktop.
  • Web Interface MonitorInterrogates the Site PathValidates a proper response receivedSecure or unsecure supported
  • Registration Server: When a virtual desktop starts, the virtual desktop agent must register with a XenDesktop controller. The controller is responsible for maintaining the status of the virtual desktop and directing new requests to newly available virtual desktops. There is also a periodic heartbeat message exchanged between the virtual desktop and the controller. This allows the controller to detect failed virtual desktops, and it also allows the virtual desktop to determine if the controller has failed. Once this occurs, the virtual desktop attempts to contact another controller and reregister. This process does not impact an already connected user.
  • Follow up – speaker should review at a high level, talk about takeaways:Think holistically about mobility solutionsStart with apps and dataFollowed by the right desktop for the right useStrengthen and secure your networking for apps, data and desktopsAsk for a follow up meeting as a next step.
  • Transcript

    • 1. Mobile WorkstylesSua referenciaTécnicapara começar Daniel Bronzatti Wagner Silva Dennis Pinho Ivan Nestorenko Eduardo Casseano Engenharia pré-vendas Citrix Brasil
    • 2. Agenda • Bem vindos! – Registro e Café da manhã • Introdução ao Mobile Workstyles • Viabilizando o Mobile Workstyles: Apps e Dados • Almoço • Mobile Workstyles: Entregando Desktops as a Service • Alta Disponibilidade e Acesso Seguro para Apps e Dados • Resumo final2 © 2012 Citrix | Confidential – Do Not Distribute
    • 3. Mobile WorkstylesDesafios da Mobilidade para a TI de hoje
    • 4. Consumerização irá promover a maior mudança na área de TI dos ultimos 10 anos do que qualquer outra tendência© 2012 Citrix | Confidential – Do Not Distribute
    • 5. Mobilidade BYOD Workshifting Lojas de Apps Micro-apps© 2012 Citrix | Confidential – Do Not Distribute
    • 6. Regra Exceção Móveis Escritório Móveis Escritórios Pessoais Empresa Pessoais Empresa Wireless Cabos Wireless Cabos Cloud Premissas Cloud Premissas Flexível Engessado Flexível Engessado Lojas Suítes Lojas Suítes© 2012 Citrix | Confidential – Do Not Distribute
    • 7. Um mundo onde as pessoas podem trabalhar e se entreter de qualquer lugar© 2012 Citrix | Confidential – Do Not Distribute
    • 8. Questão #1 Quantos dispositivos móveis diferentes um usuário normal utiliza em seu dia a dia?  Um  Dois  Três  Quatro  Mais de quatro© 2012 Citrix | Confidential – Do Not Distribute
    • 9. Mobilidade Empresarial HojeDispositivo BYO 3 Dispositivos Média por funcionárioFonte: Citrix and leading analysts© 2012 Citrix | Confidential – Do Not Distribute
    • 10. Questão #2 Qual a porcentagem dos seus usuários que trabalham a partir de multiplas localidades? (filial, em casa, viagem, etc.)  Menos de 10%  11 – 25%  26 – 50%  51- 75%  Mais de 75%© 2012 Citrix | Confidential – Do Not Distribute
    • 11. Mobilidade Empresarial HojeDispositivos Multiplos BYO Locais 3 65% Dispositivos Funcionários Média por Trabalham em funcionário multiplos locaisFonte: Citrix and leading analysts© 2012 Citrix | Confidential – Do Not Distribute
    • 12. Questão #3 Quantas aplicações sua empresa fornece atualmente para os seus usuários?  1 - 25  26 - 100  101 – 200  200 +© 2012 Citrix | Confidential – Do Not Distribute
    • 13. Mobilidade Empresarial HojeDispositivos Multiplos Proliferação BYO Locais de Apps 3 65% 200+ Dispositivos Funcionários Apps Média por Trabalham em Em média nos funcionário multiplos locais clientes CitrixFonte: Citrix and leading analysts© 2012 Citrix | Confidential – Do Not Distribute
    • 14. Questão #4 Quais destes serviços de armazenamento não gerenciados seus usuários utilizam atualmente?  Dropbox  Box  Google Drive  Outro  Nenhum© 2012 Citrix | Confidential – Do Not Distribute
    • 15. Mobilidade Empresarial HojeDispositivos Multiplos Proliferação Dados BYO Locais de Apps não-gerenciados 3 65% 200+ 80%+ Dispositivos Funcionários Apps Fortune 500 Média por Trabalham em Em média nos Use unmanaged funcionário multiplos locais clientes Citrix cloud storageFonte: Citrix and leading analysts© 2012 Citrix | Confidential – Do Not Distribute
    • 16. Gartner – Prioridades do CIO para 2012 2012 - Resultados da pesquisa # Analytics and Business Intelligence 1 Enterprise Mobility 2 Cloud Computing (Saas, IaaS, PaaS) 3 Collaboration Technologies 4 Virtualization 5 Legacy Modernization 6 IT Management 7 Customer Relationship Management 8 ERP Applications 9 Security 10© 2012 Citrix | Confidential – Do Not Distribute
    • 17. © 2012 Citrix | Confidential – Do Not Distribute
    • 18. A mobilidade empresarial está evoluindo rápido Manage BYODispositivos BYO Manage Devices Manage EmailDispositivosCorporativos 2000 2012 © 2012 Citrix | Confidential – Do Not Distribute
    • 19. Estilos móveis Serviços em de trabalho nuvem Qualquer Dispositivo Qualquer nuvem© 2012 Citrix | Confidential – Do Not Distribute
    • 20. Estilos móveis Serviços em de trabalho nuvem WorkShifting Acesso Convergência unificado de nuvensMobilidadeexecutiva REDES E NUVENS CORPORATIVAS Dispositivos Desktops, BYO apps e dados Qualquer Dispositivo Qualquer nuvem © 2012 Citrix | Confidential – Do Not Distribute
    • 21. Viabilizando o Mobile Workstyles: Apps e DadosWagner SilvaSales EngineerWagner.silva@citrix.com
    • 22. Infraestrutura XenApp Existente Receiver NetScaler Web(ou ICA client Access Gateway Interface antigo) Virtual Desktops & Apps© 2012 Citrix | Confidential – Do Not Distribute
    • 23. Infraestrutura para MobilidadeAtualizada/Expandida Mobile Apps Receiver NetScaler Storefront AppController Access Gateway Services Web & SaaS Apps ShareFile Data Virtual Desktops & Apps© 2012 Citrix | Confidential – Do Not Distribute
    • 24. © 2012 Citrix | Confidential – Do Not Distribute
    • 25. O dia de uma equipe Móvel Demo25 © 2012 Citrix | Confidential – Do Not Distribute
    • 26. Infraestrutura para MobilidadeAtualizada/Expandida Mobile Apps Receiver NetScaler Storefront AppController Access Gateway Services Web & SaaS Apps ShareFile Data Virtual Desktops & Apps © 2012 Citrix | Confidential – Do Not Distribute
    • 27. Citrix Receiver Citrix Receiver is everywhere Accesso à desktops, apps & data de qualquer dispositivo© 2012 Citrix | Confidential – Do Not Distribute
    • 28. Citrix Receiver• Siga-me de apps e dados (com CloudGateway)• Apps auto provisionadas• Self Service• Requisição de apps• Micro-VPN (ou full VPN) para acesso remoto• Single Sign on embutido no Receiver• Configuração de um-click• Interface e experiência padronizadas © 2012 Citrix | Confidential – Do Not Distribute
    • 29. Receiver Hoje© 2012 Citrix | Confidential – Do Not Distribute
    • 30. Citrix Receiver | Windows Citrix Receiver | iPad Citrix Receiver | Windows 8 © 2012 Citrix | Confidential – Do Not Distribute
    • 31. Receiver for Windows•SELF SERVICE• Acesso remoto micro-VPN (ou full VPN)• Autenticação unica• Interface e experiência padronizadas• Configuração “One-click”• Single Sign embutido no Receiver• Apps Auto Provisionadas• Accesso à web/SaaS/mobile apps via CloudGateway• Requisição de Apps Windows 8 Metro © 2012 Citrix | Confidential – Do Not Distribute
    • 32. Receiver para iOS• 50% Mais rápido ao iniciar aplicações• 40% Menos consumo de Banda• Multitasking e compartilhamento de sessões• Interface do Receiver padronizada• Aperfeiçoamento no controle de sessões• Aperfeiçoamento nos “gestos”• Configuração com auto-discovery• Acesso remoto VPN-less• Suporte aprimorado ao Access Gateway © 2012 Citrix | Confidential – Do Not Distribute
    • 33. Receiver para Android• 50% Mais rápido ao iniciar aplicações• 40% Menos consumo de Banda• Multitasking e compartilhamento de sessões• Interface do Receiver Universal para Usuario• Aperfeiçoamento no controle de sessões• Aperfeiçoamento nos “gestos”• Configuração com auto-discovery• Acesso remoto VPN-less• Suporte aprimorado ao Access Gateway © 2012 Citrix | Confidential – Do Not Distribute
    • 34. Facilidade no update do Receiver Automatic Updates Automatic Updates .com© 2012 Citrix | Confidential – Do Not Distribute
    • 35. Infraestrutura para Mobilidade Atualizada/Expandida Acesso seguro através de um click à todas aplicações e dados a partir de qualquer dispositivo Content Controllers Gateway services StoreFront™ PC services Mac Smartphone Tablet Thin Client36 © 2012 Citrix | Confidential – Do Not Distribute
    • 36. Infraestrutura para Mobilidade Atualizada/Expandida Mobile AppsReceiver NetScaler Storefront AppController Access Gateway Services Web & SaaS Apps ShareFile Data Virtual Desktops & Apps© 2012 Citrix | Confidential – Do Not Distribute
    • 37. Citrix Access GatewaySuportado através da tecnologia NetScaler Infraestrutura Cloud Disponibilidade Performance Offload Segurança World-class load Cacheamento Gerenciamento SSL VPN balancing Enterprise Datacenter de conexões TCP Compressão Firewall de Monitoramento Processamento Otimização aplicações dos serviços SSL © 2012 Citrix | Confidential – Do Not Distribute
    • 38. O que faz o Access Gateway?Citrix Access Gateway™ é a unica solução segura para acesso nativo a desktops e aplicações que permite aos administradores controle a nível de aplicação enquanto viabiliza acesso de qualquer lugar e de qualquer dispositivo. Single Sign-on seguro Autorização da conexão Acesso remoto a partir Analise de endpoint &para serviços StoreFront baseada em tickets de qualquer dispositivo SmartAccess© 2012 Citrix | Confidential – Do Not Distribute
    • 39. Apresentando o Access GatewayEntregue acesso seguro simples e transparente ACESSO DE QUALQUER LUGAR CLIENTLESS ACCESS Permite usuários acessar desktops, aplicações e dados com segurança, a partir de qualquer ACCESS NETWORK lugar, incluindo computadores de uso pessoal e dispositivos móveis SMARTACCESS™ © 2012 Citrix | Confidential – Do Not Distribute
    • 40. Apresentando o Access GatewayEntregue acesso seguro simples e transparente ACESSO DE QUALQUER LUGAR ACESSO “CLIENTLESS” Permite acesso remoto seguro para aplicações críticas e ACCESSpartir do NETWORK dados a browser do usuário sem requerer componentes instalados localmente SMARTACCESS™ © 2012 Citrix | Confidential – Do Not Distribute
    • 41. A melhor solução para segurança móvel Requer um tunel VPN Data Center para conexão de rede 1 SSL 001000111010101 SSL 001000111010101 SSL 00100011 SSL 001000111010101 VPN SSL ou IPsec Utiliza ICA proprietário e MicroVPN através de proxy SSL 10101 SSL 00 10101 SSL 00 01 SSL 001000111010101 010101 SSL 001010101 Citrix app Proxy© 2012 Citrix | Confidential – Do Not Distribute
    • 42. Apresentando o Access GatewayEntregue acesso seguro simples e transparente ACESSO DE QUALQUER LUGAR ACESSO “CLIENTLESS” ACESSO À REDE Permite que usuários acessem recursos SMARTACCESS™ de rede usando uma SSL VPN tradicional com políticas de autorização e controles de divisão de tunelamento © 2012 Citrix | Confidential – Do Not Distribute
    • 43. Apresentando o Access GatewayEntregue acesso seguro simples e transparente ACESSO DE QUALQUER LUGAR ANÁLISE DE ENDPOINT CONTROLE DE ACESSO ACESSO “CLIENTLESS” Qual Qual Web e Redes usuário dispositivo arquivos ACESSO À REDE Qual Qual Servidores de autenticação aplicação aplicações Aplicações SMARTACCESS™ Dá ao administrador controle granular sobre Quem e quando? Quais recursos? acesso remotos ao qual se adapta dinamicamente as condições apresentadas pelo Endpoint, através de scans prévios © 2012 Citrix | Confidential – Do Not Distribute
    • 44. Mobilidade empresarial para todas as apps &dados Mobile StoreFront™ Web & HTML5 services Content Controllers Windows Data Gateway services© 2012 Citrix | Confidential – Do Not Distribute
    • 45. StoreFront Services Dennis Oliveira – Sales Engineer Dennis.pinho@citrix.com
    • 46. Infraestrutura de Mobilidade Atualizada/Expandida Mobile Apps Receiver NetScaler Storefront AppController Access Gateway Services Web & SaaS Apps ShareFile Data Virtual Desktops & Apps © 2012 Citrix | Confidential – Do Not Distribute
    • 47. Citrix StoreFront Services Substituto mais • Substitui o Web Interface Fácil instação • Roda simultâneamente moderno em minutos com o Web Interface Habilita a • Suporta todos Nenhum atualização • Roda como um serviço no navegadores e experiência hardware novo é self-service para Windows Server nativa requerido o Receiver • Loja de apps self-serve „Siga-Me‟ Integrado com o • Suporta todas as versões unificada para todas as Windows apps & CloudGateway do XenApp & XenDesktop apps – Windows, web, desktops Enterprise mobile© 2012 Citrix | Confidential – Do Not Distribute
    • 48. Citrix StoreFront Services Para todos clientes XenApp, XenDesktop, CloudGateway e VDI-in-a-Box © 2012 Citrix | Confidential – Do Not Distribute
    • 49. StoreFront Services Experiencia Única Entrega Auto-Serviço Integrado com • Apps CloudGateway Configuração em • Desktops • SaaS Único-Click • Dados • Web • Apps Móveis Storefront Único© 2012 Citrix | Confidential – Do Not Distribute
    • 50. Self-service • Pesquise para rapidamente encontrar, assinar, ou iniciar apps, documentos ou serviços • Função baseada “Siga-me” para aplicações e dados • Solicitação de aplicações • Autenticação Simples • Integrado com Citrix Online Produtos “GoTo” • Apps podem ser: • Hospedadas • Streamed (App-V ou Citrix) • Web (SaaS)© 2012 Citrix | Confidential – Do Not Distribute
    • 51. Infraestrutura pronta para as Empresas Administração Centralizada Credential Wallet Replicated Potencializa o SQL Server Fácil para escalar Central Subscription Database© 2012 Citrix | Confidential – Do Not Distribute
    • 52. Infraestrutura do Receiver Governança & Entrega de Serviço desktops Navegador Serviço apps para o SaaS dados StoreFront móvel colaboraçãoReceivers Nativos © 2012 Citrix | Confidential – Do Not Distribute
    • 53. Receiver para Web Receiver para Web UI Tier Receiver Client para Delivery Web desktops Logic apps SaaS Autenticação dados móvel Loja colaboração Atualização© 2012 Citrix | Confidential – Do Not Distribute
    • 54. Receiver para Web • Logicamente um Receiver como qualquer outro Fala com o Serviço de Storefront através de HTTP/S 3 • Nossa implementação Web HTML + CSS + JavaScript estáticos Receiver + Proxies para fazer o serviço mais amigável 3rd Party Web • Interface de Usuário mais rica Mesma Interface de Usuário como todos os outros receivers Projetado para ser modular e customizavél© 2012 Citrix | Confidential – Do Not Distribute
    • 55. A maneira antiga de acesso… Web Interface PN Agent Dazzle© 2012 Citrix | Confidential – Do Not Distribute
    • 56. A mesma experiência em qualquer dispositivo Windows PC Windows self-service Android (formalmente Dazzle) Mac laptop© 2012 Citrix | Confidential – Do Not Distribute
    • 57. Por que Serviços do Storefront? • Formalmente chamado Delivery Services e este evoluiu para Storefront Service 1.2 (atual) • Irá substituir o Web Interface no futuro, o EOL do Web Interface será em junho de 2015 • J# 2.0 irá ter o EOL 2015 pela Microsoft • +10 anos© 2012 Citrix | Confidential – Do Not Distribute
    • 58. Mobilidade Coporativa para todas as apps &dados Mobile StoreFront™ Web & HTML5 services Content Controllers Windows Data Gateway services© 2012 Citrix | Confidential – Do Not Distribute
    • 59. Benefícios da Infraestrutura de MobilidadePara os empregados• Usuários Poderosos ᵒUm simples ponto de acesso seguro de qualquer dispositivo para todas as apps e dados virtuais, web, SaaS, ou móvel• Impulsiona a produtividade ᵒPersonalizado, Loja corporativa de apps self-service que facilmente segue os usuários de qualquer dispositivo para qualquer outro © 2012 Citrix | Confidential – Do Not Distribute
    • 60. © 2012 Citrix | Confidential – Do Not Distribute
    • 61. Infraestrutura de Mobilidade Atualizada/Ampliada Mobile Apps Receiver NetScaler Storefront AppController Access Gateway Services Web & SaaS Apps ShareFile Data Virtual Desktops & Apps © 2012 Citrix | Confidential – Do Not Distribute
    • 62. Gerenciamento de Mobilidade CorporativaSeguro, acesso a um simples-click para todas as apps e dados para qualquer device Content Controllers Gateway services PC StoreFront™ services Mac Smartphone Tablet Thin Client© 2012 Citrix | Confidential – Do Not Distribute
    • 63. Citrix CloudGateway™ agregado | controladoTodas as apps e dados para qualquer device, em qualquer lugar © 2012 Citrix | Confidential – Do Not Distribute
    • 64. Problemas resolvidos pelo CloudGateway Mobilize e entregue todas as – SaaS, intranet, HTML 5, mobile nativo e Windows Habilite o BYO pelo provisionamento de serviços de TI sem gerencia/controle dos dispositivos Dados de segurança corporativa pelo separação de negócios de conteúdo pessoal© 2012 Citrix | Confidential – Do Not Distribute
    • 65. Características do CloudGateway• Loja de apps do tipo Self-serve• Apps e dados com Siga-me através do ShareFile• Segurança Móvel e controle com o MDX• Cenário baseado no acesso• Provisionamento baseado na identidade• NOVO! me@Work apps © 2012 Citrix | Confidential – Do Not Distribute
    • 66. Citrix Citrix Receiver CloudGateway Acesso & Agregado Auto-Serviço & Controlado© 2012 Citrix | Confidential – Do Not Distribute
    • 67. Gerenciamento, e controle sobre móveis nativos e apps web MDX Vault MDX Access MDX Interapp Container seguro que Túnel Micro-VPN para Comtrola comunicação de habilita a contenção, recursos corporativo de apps app com apps externas, limpeza e bloqueio de móveis juntamente com cloud, clipboard & app e dados politicas de controle de dispositivos acesso© 2012 Citrix | Confidential – Do Not Distribute
    • 68. @WorkMail @WorkWeb Mail, calendário, contacts Navegador Seguro Segurança de Classe Corporativa Acesso a app web interna Experiência nativa linda Completa integração inter-app Completa integração inter-app Experiência MDX-grantida MDX-garantido© 2012 Citrix | Confidential – Do Not Distribute
    • 69. Receiver – Access Gateway – Storefront Services – AppController© 2012 Citrix | Confidential – Do Not Distribute
    • 70. VDI Apps XenDesktop XenApp Access Storefront Receiver Gateway Services Web & SaaS Data Mobile AppController© 2012 Citrix | Confidential – Do Not Distribute
    • 71. Infraestrutura Móvel Atualizada/Expandida Mobile Apps Receiver NetScaler Storefront AppController Access Gateway Services Web & SaaS Apps Dados do ShareFile Virtual Desktops & Apps© 2012 Citrix | Confidential – Do Not Distribute
    • 72. Serviços de Cloud Privada Identidade Agregado Seguro Controlado Virtual Otimizado Monitorado desktops Web Apps and apps CloudGateway ShareFile Data StoreFrontInicio de solicitação NetScaler/ Serviços de Cloud Publica de Assinatura Access Gateway AppController SaaS Apps Firewall Firewall Mobile Apps © 2012 Citrix | Confidential – Do Not Distribute
    • 73. Infraestrutura Móvel Atualizada/Expandida Mobile Apps NetScaler Storefront AppController Access Gateway Services Web & SaaS Apps ShareFile Data Virtual Desktops & Apps© 2012 Citrix | Confidential – Do Not Distribute
    • 74. Citrix CloudGateway & ShareFile Autenticação avançada e Provisionamento Integração com o XenApp Proteção de Dados Controle baseado em politicas Limpeza remota Single Sign On AD / Função baseada no provisionamento© 2012 Citrix | Confidential – Do Not Distribute
    • 75. &© 2012 Citrix | Confidential – Do Not Distribute
    • 76. Gerenciamento de Mobilidade Corporativo Enterprise Storefront Access Gateway Services PC Mac StoreFront Services Smartphone Tablet Thin Client Content Controllers© 2012 Citrix | Confidential – Do Not Distribute
    • 77. Demanda dos usuários TI querAcesso instantaneos a arquivos e dados de qualquer dispositivo SegurançaCompartilhamento de arquivos (com qualquer um) ControleFácil e familiar (adora Dropbox) Sem vazamento de dados (odeia Dropbox) © 2012 Citrix | Confidential – Do Not Distribute
    • 78. ShareFile Enterprise Usuários podem acessar dados instantaneamente, sincronizados de qualquer dispositivos Melhora a colaboração e produtividade através de compartilhamento de arquivos de seguros De acordo com a segurança corporativa e padrões de compliance com um serviço seguro Entrega um serviço tipo “enterprise-class” que vem de encontro com necessidades de workflow e produtividade Habilita TI para manter controle e entrega de um serviço gerenciado Access data wherever its stored, on/of premises, and existing data platforms© 2012 Citrix | Confidential – Do Not Distribute
    • 79. ShareFile Workspaces e ShareFile Sync ShareFile Workspaces ShareFile Sync • Compartilhamento interno e externo • Sync de dados através de todos os • Suporte a arquivos grandes (até 100 GB) dispositivos • Marca pesonalizada • Sync dados de usuários e pastas • Acesso Offline© 2012 Citrix | Confidential – Do Not Distribute
    • 80. ShareFile com StorageZones • Escolha onde os seus dados serão armazenados • Zonas designadas em zonas públicas • Gerencie sua própria zona local Citrix-managed StorageZone (AWS) Customer-managed StorageZone (example)StorageZones is available in Tech Preview © 2012 Citrix | Confidential – Do Not Distribute
    • 81. ShareFile habilita estilos de trabalho Móveis• Acesso, compartilha e sync arquivos de qualquer dispositivo• Apps para dispositivos móveis• Otimizada para dispositivos móveis• Acesso offline e edição• Citrix Receiver habilitado "Rich Editing" em dispositivos móveis Mobile Apps Windows Android Mobile Site iPhone Android BlackBerry iPad 7 Phone Tablet © 2012 Citrix | Confidential – Do Not Distribute
    • 82. With Follow-me Data• Siga-me-apps e dados• Abrir, exibir, editar e salvar dados• Rica experiência com aplicativos hospedados de edição• Single Sign-on• Self-Service Weekly Status Report When writing a business report, the paper should be divided into five areas. These are the terms of reference, procedure, findings, conclusions and recommendations. The following business report example can be modified to fit the needs of any business. Terms of ReferenceThe terms of reference in a business report will spell out who requested the report, what position they hold within the company, why the report is being requested, and what date the report was provided to the person who originally requested it. This section should be concise and to the point; there is no reason to include any information beyond the facts here. For example: “Jane Doe, Human Resources Manager, requested this report on employee satisfaction with cleanliness in the workplace. The report was to be submitted no later than January 1, 2012.” © 2012 Citrix | Confidential – Do Not Distribute
    • 83. Receiver com dados “Follow-me” UX unificado Todos os dados Cloud Pessoal Controle No local centralizadocompartilhar | colaborar | Sync | backup | criptografar | delete remoto | política © 2012 Citrix | Confidential – Do Not Distribute
    • 84. Perguntas?© 2012 Citrix | Confidential – Do Not Distribute
    • 85. Entrega de AplicativosIvan NestorenkoSales Engineerivan.nestorenko@citrix.com
    • 86. Infra-estrutura de Mobilidade Atualizada/Expandida CloudGateway Mobile Apps Receiver NetScaler Storefront AppController Access Gateway Services Web & SaaS Apps ShareFile Data Virtual Desktops & Apps © 2012 Citrix | Confidential – Do Not Distribute
    • 87. Questão #3 Se você utiliza a virtualização de aplicativos, quantos você esta entregando atualmente? (XenApp/App-V/outros)  1- 10  11- 25  26 - 50  51 – 100  101+© 2012 Citrix | Confidential – Do Not Distribute
    • 88. Entrega de Aplicativos• Virtualize qualquer aplicativo Windows• Acesse através de qualquer dispositivo• Simples, Seguro, Móvel © 2012 Citrix | Confidential – Do Not Distribute
    • 89. XenApp: Projetado para Mobilidade • HDX Experiência de usuário de alta definição • Aprimoramento de Mobile / touch-friendly • Experiência de desktop Windows 7 • Início rápido de sessão • Impressão avançada de qualquer dispositivo© 2012 Citrix | Confidential – Do Not Distribute
    • 90. Experiência de usuário de altadefinição
    • 91. Experiência de usuário de alta definição • Utilização de largura de banda eficiente • 2X número de usuários na WAN existente • Avançada qualidade de serviço • Tolerância de latência Cross-continental • Suporte a periféricos líder da indústria • Optimização de multimedia e voz Real-time • Suporte a comunicação unificada99 © 2012 Citrix | Confidential – Do Not Distribute
    • 92. Utilizando o poder dos dispositivos de hoje Optimize using 2 Inspect Network If possible, render Fallback, Inspect server-side 3 Inspect on the Endpoint endpoint 1 rendering in the Server device datacenter101 © 2012 Citrix | Confidential – Do Not Distribute
    • 93. Multi-Stream ICA (QoS Granular) ICA Real Time ICA Real Time ICA Interactive ICA Interactive XenApp WS08 R2 or ICA Bulk ICA Bulk XenDesktop Citrix Windows 7 Receiver ICA Background Router ICA Background for Windows ICA UDP/RTP Audio * ICA UDP Audio * HTTP HTTP HTTP Server * UDP/RTP Audio initially only in VDI FlexCast model © 2012 Citrix | Confidential – Do Not Distribute
    • 94. Comunicação Unificada Avançada © 2012 Citrix | Confidential – Do Not Distribute
    • 95. © 2012 Citrix | Confidential – Do Not Distribute
    • 96. DEMO Optimization Pack for Microsoft Lync© 2012 Citrix | Confidential – Do Not Distribute
    • 97. HDX 3D Pro• Aceleração de GPU para renderização de hardware de grandes modelos 3D• Várias opções de compressão incluindo profunda compressão de links WAN e 100% sem perdas• NVIDIA VGX™ API para taxa de quadros máxima, a melhor experiência de usuário© 2012 Citrix | Confidential – Do Not Distribute
    • 98. SmartAccess Controle de Segurança e Políticas Certificado/Token necessário Varredura de pré-autorização Permitir conexão de drivers de cliente Permitir dispositivos USB Desativar clipboard Conectar a impressoras Permitir AERO Remoto© 2012 Citrix | Confidential – Do Not Distribute
    • 99. Pacote de Mobilidade
    • 100. Antes…© 2012 Citrix | Confidential – Do Not Distribute
    • 101. Depois…© 2012 Citrix | Confidential – Do Not Distribute
    • 102. Pacote de Mobilidade para desktops eaplicativos Aprimoramentos de Mobilidade / Touch-friendly Edit Box Mostrar / ocultar um teclado na tela do cliente Keyboard Pop-up Consultar / bloquear o dispositivo do cliente para uma orientação específica Consultar informações de exibição do dispositivo cliente... Combo Box • Por exemplo, DPI, tamanho de tela, plataforma Picker Recursos do dispositivo de acesso... Control Pop-up • Por exemplo, serviços de localização, câmera, botões • Acionar o som nativo / vibração alertas no dispositivo© 2012 Citrix | Confidential – Do Not Distribute
    • 103. Experiência de Desktop
    • 104. Aparência de Windows 7 …© 2012 Citrix | Confidential – Do Not Distribute
    • 105. XenApp – Virtualização de Desktops Maior densidade Cenário de implantação de de usuários para virtualização de virtualização de Desktops mais Desktops comum Solução de Experiência de Virtulização de Desktop Desktops com o Windows 7 menor custo© 2012 Citrix | Confidential – Do Not Distribute
    • 106. Logon de Usuário
    • 107. Pré-lançamento de sessão • Pode fornecer a experiência "melhor do que o local“ • Just-in-Time • Pré-lançamento • Agendamento do Pre-Lançamento • Facilmente gerenciado por meio de configurações de politicas© 2012 Citrix | Confidential – Do Not Distribute
    • 108. Lançamento rápido de aplicativosAcesso instantâneo de aplicativos fluxo acelerador Virtual Desktops• Pré-lançamento de sessões XenApp Sessions para acesso imediato a aplicativos hosteados• Cache de aplicativos streamed em VHD compartilhados para inicio imediato © 2012 Citrix | Confidential – Do Not Distribute
    • 109. Session Linger & Reconnect • Reduz drasticamente o tempo de se reconectar a uma sessão • Configurações de politica simples • Temporizador de atraso • Temporizador de atraso de status de terminado • Rápida reconexão ᵒNenhuma configuração de política necessária© 2012 Citrix | Confidential – Do Not Distribute
    • 110. Impressão avançada
    • 111. Impressão de qualquer dispositivo • Impressão de qualquer dispositivo • Criar novas sessões de impressoras em segundos • Usar 10% dos requisitos de largura de banda atual • Avanços em HDX Plug-n-Play para reduzir dados de impressão e aumentar o desempenho© 2012 Citrix | Confidential – Do Not Distribute
    • 112. Gerenciamento Simplificado
    • 113. ANTIGAMENTE© 2012 Citrix | Confidential – Do Not Distribute
    • 114. HOJE – Grupos de trabalho “OFFICE 2010” WORKER GROUP© 2012 Citrix | Confidential – Do Not Distribute
    • 115. Provisionamento dinâmicoEscala de implantações em tempo recorde• Permite a criação de papéis de "trabalhador" e “controlador”• Requer menos sincronização de• Adicionar ou remover servidores XenApp "on the fly“ Private• Ideal para a criação de nuvens privadas Cloud © 2012 Citrix | Confidential – Do Not Distribute
    • 116. Desktop Director 2.0 • Visão unificada de aplicativos e desktops • Detalhes do usuário capacitando o help desk • Inclui o HDX Monitor© 2012 Citrix | Confidential – Do Not Distribute
    • 117. Facilita o gerenciamento para a empresa• Conector XenApp para SCCM• Gerenciamento de Energia e Capacidade• Templates de políticas de HDX• Centro de Migração do XenApp © 2012 Citrix | Confidential – Do Not Distribute
    • 118. Redução de custos operacionais Simplificação do gerenciamento de TI Melhor experiência do usuário final129 © 2012 Citrix | Confidential – Do Not Distribute
    • 119. Almoço
    • 120. Mobile WorkstylesEntrega de Desktops como ServiçoFernando Luccats – Sales Engineerfernando.luccats@citrix.comDez, 2012
    • 121. Quiz: Qual a porcentagem dos Desktops de sua empresa deverão ser virtualizados nos proximos 2 anos?  0 – 10%  11 - 25%  26 – 50%  51 - 75%  76 – 100%© 2012 Citrix | Confidential – Do Not Distribute
    • 122. Revista VOCÊ SA Out/2012134 © 2012 Citrix | Confidential – Do Not Distribute
    • 123. Desktops Tradicionais Complexo | Inflexivel | Duro de Controlar Mudanças, adições, aos Mobilidade eatualizações de Experiência do usuário Constantes suporte no Flexibilidade limitada alteraçõeselevamproblemase devices causam diasapps desktopsa desktops, e amarrada ao endpoint,com accesso aplicativos afetam alimitados ganhos produtividade. de segurança network e localização dados© 2012 Citrix | Confidential – Do Not Distribute
    • 124. © 2012 Citrix | Confidential – Do Not Distribute
    • 125. Tecnologia de Entrega FlexCast Centrado nas Pessoas e nas suas necessidades Arquitetos e Ambientes Profissionais Colaboração Laboratórios Engenheiros Regulatórios Móveis Global e Escolas137 © 2012 Citrix | Confidential – Do Not Distribute
    • 126. FlexCast: Tipos de Entregas Streamed Hosted Physical VDI Local OS Shared 3D workloads e Labs e Personal Escalável XenClient Acesso Remoto Escolas VDI Accessivel para laptops ao PC Windows Aplicativos e Dados© 2012 Citrix | Confidential – Do Not Distribute
    • 127. usuário administrador Gerenciamento de profiles e Subscrições Preferências Redirecionamento de pastas e On-demand Dados ShareFile assembly Aplicativos andgerenciamento de configuração delivery App Virtualização, Hosting, isolamento vDisk pessoal e Desktop OS Gestão de Imagem única Execução Local ou Central Hardware Cliente Infraestrutura Virtual / Cloud© 2012 Citrix | Confidential – Do Not Distribute
    • 128. Tecnologia de Entrega com FlexCast Multiplas abordagens Gerenciamento Centralizado Gerenciamento de imagem | Gerenciamento de Aplicações | Dados de Perfil do Usuário | Politicas de Acesso Execução Centralizada Execução Local Hosted VDI Hosted Shared Fisical PCs Local Hypervisor Streamed delivery Sessões de Desktops Tecnologia de acesso Hypervisor tipo 1 para Virtual XenApp ou Maquinas virtuais ou Aplicativos com workstations HDX PCs e Laptops com AppV app streaming dedicadas ou pooled baseados em 3D Pro-enabled XenClient ou desktop streaming Windows Server workstations ou PC Synchronizer através de PVS Remoto140 © 2012 Citrix | Confidential – Do Not Distribute
    • 129. Dedicated VDI Image Image Image141 © 2012 Citrix | Confidential – Do Not Distribute
    • 130. Pooled Desktop Profile Base Image with Apps Profile Profile Base Image with Apps Profile Profile142 © 2012 Citrix | Confidential – Do Not Distribute
    • 131. Personal vDisk App PvD Profile App PvD Base Image Profile App PvD Profile143 © 2012 Citrix | Confidential – Do Not Distribute
    • 132. • Altamente personalizado para usuários O VDI passa a ser • O aumento da aceitação do usuário "pessoal" com • Reduzidos os requisitos de infraestrutura Personal vDisk • ~ 65% de economia no armazenamento Gerenciamento de Desktops Virtuais em Pool para usuários que • Gerenciamento centralizado necessitam de customização • Uptime e previsibilidade144 © 2012 Citrix | Confidential – Do Not Distribute
    • 133. Hosted-shared desktops Extrema eficiência e escalabilidade Densidade 4x–6x comparada com VDI I Ideal para usuários de tarefa I Aparência Familiar com Windows 7145 © 2012 Citrix | Confidential – Do Not Distribute
    • 134. Desktops Locais com XenClient Enterprise Execução Local Gerenciamento Centralizado Preferências Preferências Dados Dados11011010 SSL 1011011010 SSL 1011011010 SSL 1011011010 SSL 1011011010 SSL 101101110 SSL 1011 1011011010 SSL 1011011010 SSL 1011011010 SSL 1011011010 SSL 101101 1011 Apps Apps Desktop OS Desktop OS Rapido, seguro, expansível, hypervisor cliente Synchronizer 146 © 2012 Citrix | Confidential – Do Not Distribute
    • 135. Remote PC: Rápido acesso a Desktops Virtuais Desktop with147 © 2012 Citrix | Confidential – Do Not Distribute
    • 136. Remote PC Começando com a virtualização de desktop • Benefício imediato para os usuários finais • Acesso seguro e móvel para escritórios, PCs tradicionais • Auto-provisão para milhares de usuários • Simplificada a adoção para virtualização de desktops148 © 2012 Citrix | Confidential – Do Not Distribute
    • 137. Workstation virtual para designers Aceleração GPU com gráficos 3D • Experiência transparente com 3D em tela cheia • Capacita a colaboração global • Consolidação de dados de projeto • 50% redução nos requisitos de banda149 © 2012 Citrix | Confidential – Do Not Distribute
    • 138. Qualquer Device, pessoal ou corporativo Acesso universal para desktops, apps e dados Windows Tablets e Computadores PCs e Laptops Smartphones Macintosh Thin Clients150 © 2012 Citrix | Confidential – Do Not Distribute
    • 139. Loja de Aplicativos Self-service Senha única Windows, Web and SaaS Self-service para o usuário Sincronismo de arquivos integrados Gerenciamento centralizado151 © 2012 Citrix | Confidential – Do Not Distribute
    • 140. Citrix & MicrosoftVirtualização de Desktops – Melhor Juntos
    • 141. Microsoft e Citrix Melhor Juntos Jointly Integrated, Unified Management User State Virtualization Application Virtualization OS Virtualization © 2012 Citrix | Confidential – Do Not Distribute
    • 142. Por que Citrix para Virtualização de Desktops?Trabalhe em qualquer lugar, feito para qualquer lugarSe você precisar……um mix de Windows Server 2003, 2008, 2008 R2 & 2012…um mix de Windows XP, Vista, Windows 7 & Windows 8 virtual desktops…um mix de Windows & Devices não-Windows…um mix de privados, provedores de serviço e infraestrutura hibrida…um mix de casos de uso (ex. VDI, streamed, remote, offline, 3D, apps…) …then you need enterprise class desktop virtualization from Citrix © 2012 Citrix | Confidential – Do Not Distribute
    • 143. Virtualização de Desktops Citrix - Valor Agregado Confiável, Rico, Virtualização Orquestração de Promove Experiência de Flexivel de Desktops em Escalabilidade Entrega Desktops Cloud Multiplos Devices Multiplos Desktops Plataformas Suporte a Clouds de Usuários Windows Multiplas Multiplas + Escalável, Plataforma Multi-tenant © 2012 Citrix | Confidential – Do Not Distribute
    • 144. Virtualização de Desktops Citrix - Valor Agregado Confiável, Rico, Virtualização Flexivel de Orquestração de Desktops Promove Escalabilidade Experiência de Entrega Desktops em Cloud • Access to desktops, apps & • Flexible scale from 100’s to • Citrix HDX Experience 100,000’s of desktops • Multi-platform, multi-site, multi- data • Proven over any network version orchestration • Secure remote PC access • Deep System Center integration • Optimized with NetScaler, • Multi-tenant for Enterprise or SP • Enterprise-class client • Automated workload creation Branch Repeater • Self-service desktops and apps hypervisor Multiplos Devices de Multiplos Desktops Plataformas Multiplas Suporte a Cloud Multiplas Usuários Windows • Public, private or hybrid • Windows 2003, 2008, 2008 R2 • Do-it-yourself or finished • Any OS, desktop or mobile • Windows XP, 7, 8 & beyond & 2012 desktops • Integrated follow-me data • Full desktop or app mode • Any hypervisor, any cloud • Smooth transitions between • Personalized experience • Comprehensive app compat • Bare metal clouds + Escalável, Plataforma Multi-tenant © 2012 Citrix | Confidential – Do Not Distribute
    • 145. • Novas capacidades da Microsoft no Windows Server 2012 e Windows 8 reduzem os custos, melhoram a experiência do usuário e simplificam significativamente a virtualização de desktops• Os produtos Citrix abraçam a plataforma da Microsoft para enfrentar os desafios de muitos clientes : ᵒSuporte XP, Win 7 e Win 8 desktops virtuais – para suavizar problemas de transição ᵒExtender a entrega para mais de 2 bilhões devices – suportando consumerização de TI ᵒSuporte a multiplas versões de Windows Server – para prover flexibilidade em cada fase de migraçãoMicrosoft e Citrix estão empenhados em simplificar e acelerar a adoção de virtualização de desktop,reduzindo a complexidade de gerenciamento e entrega e tendo grandes experiências com clientes já em produção. © 2012 Citrix | Confidential – Do Not Distribute
    • 146. Vantagens de Custos
    • 147. Estudo de Caso para Virtualização de Desktops Retorno de Custo Total de Custos de Investmento Propriedade Aquisição “Como isso pode “Como isso irá “Eu posso ficar ajudar os meus afetar meus custos confortado com o negócios?” operacionais?” investimento inicial?”160 © 2012 Citrix | Confidential – Do Not Distribute
    • 148. Reduzindo o custo de aquisição dos desktopsvirtuais Leis de Moore Redes Públicas e provedores de cloud Citrix FlexCast Delivery Model HDX Wan Optimizations HDX Multi-Media Redirection HDX Quality of Service Thin provisioning e de- Consumerização de TI duplicação de dados HDX System on a chip Citrix Personal vDisk XenServer Intellicache© 2012 Citrix | Confidential – Do Not Distribute
    • 149. Custos Virtual Desktops estão caindo Citrix custo virtual desktop PC desktop tradicional Outros VDI 943 Virtual Desktop Projection 957 Physical Desktop Cost© 2012 Citrix | Confidential – Do Not Distribute
    • 150. Custo de Aquisição de PC X Virtual Desktops Device Shared Storage Hardware Software Remote Access/ DataCenter Equipment WAN Optimization 25% Less 40% Less Physical PC Other VDI XenDesktop FlexCast XenDesktop FlexCast with Bring Your Own© 2012 Citrix | Confidential – Do Not Distribute
    • 151. Custo incremental de decisões de projeto Storage Compartilhado Storage Misto Storage Local Storage Compartilhado Storage Local© 2012 Citrix | Confidential – Do Not Distribute
    • 152. O que fazer para ter acesso a essatecnologia?
    • 153. Planejando a Migração (para clientes XenApp)© 2012 Citrix | Confidential – Do Not Distribute
    • 154. Citrix Subscription Advantage• Pegue atualizações grátis: Download de novas versões e releases sem custo adicional. Essas atualizações Essas atualizações incluem grandes mudanças na arquitetura do produto subjacente, bem como atualizações para o conjunto de recursos de uma plataforma de determinado produto.• Gerencie seus benefícios online: Realize seus benefícios e renovar sua associação 24x7. Atribua um Parceiro de Soluções Citrix de confiança para ajudar a maximizar os benefícios do programa.© 2012 Citrix | Confidential – Do Not Distribute
    • 155. Programa de Trade Up© 2012 Citrix | Confidential – Do Not Distribute
    • 156. Ferramentas de Migração
    • 157. Migração de XenApp• Alinhamento do XenApp End of Life com Windows Server End of Life• XA Migration Toolhttp://support.citrix.com/proddocs/topic/xenapp6-w2k8/ps-migrate-xa6-wrapper.html ᵒOutput of all Policies, Settings, Farm configurations, etc• Construir um novo FARM XA 6.5 é Simples! ᵒUpgrade License Server ᵒUpgrade SQL DB ᵒInstalar XA 6.5 ᵒUpgrade Web Interface ou Cloud Gateway © 2012 Citrix | Confidential – Do Not Distribute
    • 158. Compatibilidade de Aplicativos
    • 159. Efetiva Migração de Aplicativos • Acelere a migração de aplicações ᵒTransições de Físico para virtual ᵒAtualizacoes de SO and Browsers ᵒAplicativos Existintes para novas plataformas • Rápida análise de portifólio • Remediação Inteligente • "Empacotamento" Automático de aplicativos • Gerenciamento do Ciclo de Vida172 © 2012 Citrix | Confidential – Do Not Distribute
    • 160. AppDNA Assessment acelerado de aplicativos e gerenciamento do ciclo de vida173 © 2012 Citrix | Confidential – Do Not Distribute
    • 161. Desktop TransformationAccelerator
    • 162. Virtualização de Desktops com Citrix Experiência comprovada e um guia prático para o sucesso Levantamento Desenho Entrega Identifique o seu negócio e Crie um projeto de arquitetura Construa, teste e lance uma requisitos do usuário para detalhado que permite solução de forma eficaz, tenha oferecer o máximo de valor instalar, configurar e construir uma tempo para assegurar uma rapidamente através de solução que aproveita a infra- experiência de desktop virtualização de desktop estrutura existente consistente virtual para seus usuários175 © 2012 Citrix | Confidential – Do Not Distribute
    • 163. Project Accelerador176 © 2012 Citrix | Confidential – Do Not Distribute
    • 164. Alta Disponibilidade eAcesso Seguro para Apps e DadosCitrix NetScalerDaniel Bronzattidaniel.bronzatti@citrix.com
    • 165. Citrix NetScalerControlador de Entrega de Aplicativos Alta Segurança Disponibilidade Escalabilidade Flexibilidade Visibilidade Desempenho © 2012 Citrix | Confidential – Do Not Distribute
    • 166. Maior desempenho e disponibilidade 5x 5x mais rápidos: • Balanceamento de Carga Inteligente ᵒApplicativos • Cache & compressão ᵒDesktops • Aceleração para Banco de Dados (Datastream) ᵒDados • Templates para facilitar instalação© 2012 Citrix | Confidential – Do Not Distribute
    • 167. Citrix NetScaler – Plataformas disponíveis Appliance VM Fabric Físico Virtual Multi-tenancy© 2012 Citrix | Confidential – Do Not Distribute
    • 168. Citrix NetScaler – líder no quadrante de ADCs© 2012 Citrix | Confidential – Do Not Distribute
    • 169. Citrix SmartAccess Quem e Onde ? Quais Recursos ? Prioridade ? Como ? Web and Which What File Networks VPN Clientless Access Access User Device Resources Repeater What What XenApp XenDesktop Authentication Location Mail Applications •Applications •Desktops Servers Análise de Controles de Aceleração Controle de Ações Dispositivo Acesso © 2012 Citrix | Confidential – Do Not Distribute
    • 170. Netscaler trazendo maior valor para XA/XD• Acesso Remoto Seguro • Portal de acesso externo seguro através de tunel criptografado (SSL) • SmartAccess & Endpoint Analysis • Autenticação Forte (fatores múltiplos) • Substitui secure gateway (CSG), maior volume de conexões simultâneas• Alta Disponibilidade de Componentes • Balanceamento de tráfego para Web Interface, DDC, STA • Monitores de saúde do sistema para garantir a continuidade dos serviços• Web interface integrada • Redução de TCO • Arquitetura e configuração simplificada • regras de firewall, DMZ, acesso para outros componentes na rede interna, etc. • Maior capacidade transacional (hardware)• Soluções de DR/Continuidade de Negócios • Global Server Load Balancing (GSLB) proporciona balanceamento entre datacenters. • FQDN único e acesso distribuído © 2012 Citrix | Confidential – Do Not Distribute
    • 171. Wizards para Configuração Aplicativos Web Citrix XenApp Citrix XenDesktop© 2012 Citrix | Confidential – Do Not Distribute
    • 172. Web Interface 5 Clicks to Freedom!© 2012 Citrix | Confidential – Do Not Distribute
    • 173. Monitoramento Inteligente
    • 174. Monitores para Componentes XA/XD© 2012 Citrix | Confidential – Do Not Distribute
    • 175. Customização de Monitores para qualquer outro tipo de serviço Envio de requisições baseadas em XML para avaliar saúde de serviços sofisticados (DDC, web interface, etc.) Monitores baseados em SNMP que permitem avaliar inúmeras métricas de desempenho (CPU, Memória, Storage, N etwork, etc.)© 2012 Citrix | Confidential – Do Not Distribute
    • 176. Balanceamento por Lógicas Externas Peso A*(CPU) + Peso B*(RAM) (Peso A + Peso B)© 2012 Citrix | Confidential – Do Not Distribute
    • 177. Balanceamento para Desktop Agent Service • Detecção de falha de Desktops Virtuais • Direciona registro de Desktop Virtual para o DDC disponível© 2012 Citrix | Confidential – Do Not Distribute
    • 178. Resumo• O Citrix Netscaler pode aplicar diversas melhorias em ambientes XenApp/XenDesktop• ICA Proxy integrado e Citrix SmartAccess• Balanceamento e monitoração inteligente proporcionam maior escalabilidade e disponibilidade• GSLB para cenários de DR/BC garantem failover transparente para o usuário• Web interface integrada• Assistentes de configuração e monitores específicos para components XA/XD• NetScaler é a única solução do mercado que oferece funcionalidades de SSL VPN, balanceamento de carga, GSLB entre outras, em uma plataforma integrada, escalável, e flexível. © 2012 Citrix | Confidential – Do Not Distribute
    • 179. Obrigado!© 2012 Citrix | Confidential – Do Not Distribute
    • 180. Work better. Live better.

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