August 2010 - Frotcom Roadmap newsletter

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Monthly newsletter addressing issues related to Frotcom products and services, customer case studies and success stories of Frotcom, among other interesting issues about our business activity.

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August 2010 - Frotcom Roadmap newsletter

  1. 1. August 2010 Roadmap monthly newsletter In this issue Frotcom Macedonia From technology adopter Editorial to Certified Partner F rotcom is known for its capacity to lower fuel costs, improve the fleet’s Case study productivity, increase customer service and enhance safety for drivers, vehicles and cargo. Frotcom induces responsible vehicle usage Yet, another important contribution of Frotcom should deserve the same degree of attention: the New features in Frotcom reduction on the carbon footprint. CRM and Company logo Frotcom currently tracks thousands of vehicles: This and much more… trucks, vans, cars, motorcycles and – believe it or not – boats. Its adoption usually leads to a reduction in the total mileage, not only because driver behavior tends to improve, but also because it is possible to choose the most adequate vehicles for each job, according to their positions. Fewer kilometers travelled, means less pollution. We all know that. But can this be quantified? Let’s try. The added trips registered in Frotcom currently total around 580 million kilometers. We cannot know, of course, how many kilometers would have been travelled by these same vehicles, without the improved fleet control that results from the use of Frotcom. Certainly more. Let’s assume, for the sake of this argument, a low estimate: only 1%. So, the total mileage saved by Frotcom, so far, was 5.8 million km. Ok, but, what does that mean in terms of CO2 emissions, a.k.a. carbon footprint? The emission of CO2 to the atmosphere (not the only greenhouse gas, unfortunately, to be produced by vehicles), varies with the type of vehicle. Since there are many different types of vehicles tracked by Frotcom, we need to simplify. Lets us consider that, on average, the CO2 emission per vehicle is 200 g/km. It is probably a lot more, due to the large number of trucks controlled by Frotcom. So, by saving 5.8 million km, Frotcom also saved 1160 tons of CO2 from being dispersed in the atmosphere. To absorb this amount of CO2 in one year, we would need to have planted 170 thousand pine trees! The message is clear. Go green. Use Frotcom. Valério Marques CEO - Frotcom International A note from the editor – If you would like to have your own say in the next edition of this newsletter please do not hesitate to get in touch at roadmap@frotcom.com. Roadmap Monthly Newsletter | roadmap@frotcom.com | Tel + 351 214 135 670 | Fax +351 214 135 678 Frotcom vehicle tracking system | www.frotcom.com Algeria | Angola |Belgium | Brazil | Bulgaria | Cameroon | D. R. Congo | Greece | Kenya | Luxemburg | Macedonia | Madagascar | Mauritius | Morocco | Portugal | Reunion Islands | Romania | Rwanda | Senegal | Seychelles | Slovenia | Spain | Tanzania | Uganda 1
  2. 2. Did you know  Frotcom’s GPS receiver more New Frotcom Certified Partner immune to jamming than conventional GPS devices Frotcom Macedonia From technology adopter to Certified Partner One can say that Macedonian Yogi Shped, a transport and forwarding agency, fell in love with Frotcom. The company was founded a few years ago. The business prospered and soon there came the need to resource to the use of technology, like GPS and navigation systems, to better control and manage the fleet. That’s when Yogy started to think about getting involved, step by step, with the technology, creating a new company LKW Kostovski for the business area of vehicle tracking and fleet management. GPS satellites transmit with a power output of roughly 30 W, similar to the According to Dragan Kostovski and Aleksandra power generated in a weak light bulb, Getov, respectively CEO and Director of LKW and are 20,000 km above us. Just Kostovski, “As our fleet got bigger and bigger, we imagine: how much strength would started to think about joining a world leading company, the signal with the strength of a weak having as main business vehicle tracking and fleet light bulb have after traveling that management. That’s why we decided to join Frotcom’s distance? network of Certified Partners. We always choose the best!” LKW Kostovski and Frotcom International have With such a weak signal, other signals now created Frotcom Macedonia. Dragan’s in the same GPS frequency band don’t commitment is clear: “We are new in this business, but need to be very strong at all in order our team consists of young, ambitious and diligent to override the satellite signals. There people who are willing to step forward to success. We is potential for interference in a car – have high expectations for Frotcom in the Macedonian not only from the electronic engine market and even hope to overcome them.” controls but also from dashboard electronics and entertainment systems. ROADMAP congratulates Dragan Kostovski, Alexandra Getov and the Frotcom Macedonia team and wishes them great success. Frotcom devices currently use the 50 Some words about Macedonia channels uBlox-5 GPS engine. Through the use of an advanced, The Republic of Macedonia is one of the successor states proprietary adaptive digital filtering of the former Yugoslavia, from which it declared technology, the uBlox-5 GPS engine independence in 1991. It has more than fifty lakes and overcomes jamming signals up to 25 sixteen mountains higher than 2,000 m. Since December dB stronger than conventional GPS 2005 it has also been a candidate for joining the receivers can withstand. The result is Flag of Macedonia European Union and has applied for NATO membership. the most sensitive and reliable GPS receiver technology available. > Capital: Skopje > Language: Macedonian > Currency: Macedonian Denar (MKD) Based on an article from uBlox > Territory: 25,713 sq km > Population: 2.1 mln > GDP: 9.5 billion (2008) Roadmap Monthly Newsletter | roadmap@frotcom.com | Tel + 351 214 135 670 | Fax +351 214 135 678 Frotcom vehicle tracking system | www.frotcom.com Algeria | Angola |Belgium | Brazil | Bulgaria | Cameroon | D. R. Congo | Greece | Kenya | Luxemburg | Macedonia | Madagascar | Mauritius | Morocco | Portugal | Reunion Islands | Romania | Rwanda | Senegal | Seychelles | Slovenia | Spain | Tanzania | Uganda 2
  3. 3. Tip of the month How to really improve customer service Case Study Frotcom induces responsible vehicle usage Note: this tip is only valid for vehicles equipped with a CANBus device. CONEXPERT GROUP is a Romanian company founded in 2003. The company is Frotcom’s CANBus module can read active in the sale and mounting of high quality windows and doors in PVC and data such as fuel level in the tank, aluminum – ALUCOBOND, ETALBOND and VEKA, for which PVC profiles Conexpert engine speed, engine temperature and is an authorized partner in Romania. tachograph information. In the specific case of fuel, two graphs According to Mr. Adrian Margarit, CEO of the Conexpert Group, “Our business has are available: Fuel level (%) and Fuel been under continuous development and this requires a good balance between The new CRM(%). level variation module in Frotcom expenses and the need for expansion. The growing fleet and an increasing number of includes Tracking Tickets, a way for sales agents resulted in the need for vehicles monitoring. Searches on the internet The fuel users to prepare and send,the Frotcom level (%) graph shows by pages led us directly to Frotcom. The clear presentation and the offered services for the level of an authorization (ticket) total email, fuel as a percentage of the to a requested price led us to choose Frotcom.” capacity of the tank. The fuel level customer. variation (%) shows very clearly when This are sharp fuel will allow the there tracking ticket level variations, We asked Mr. Margarit whether or not Frotcom filled his expectations: “Once our customer, by simply clicking on a link either positive (refueling operation) or drivers were informed about the existence of Frotcom system, we observed an increase received (sudden fuel to automatically negative by email, level drop in the of responsibility in vehicle usage and fuel spending. In fact, the presence of this enter tank). Frotcom and see the exact tracking system maintains good and trustful relationships between our employees. whereabouts of a vehicle transporting Technically, we are very happy with the detailed reports, fast exports and very good If you take the next graph, for of road its goods, in the case instance, coverage.” you will see that a refuelingaoperation transportation, transporting parcel, in took of courier services or distribution, case place (positive peak). By right ROADMAP congratulates Ciprian Ionescu and the Frotcom Romania team for clicking transporting a technician called or even on the peak, you can now choose the Showmaintenance or repair for some sort of this moment on map this successful project. operation. service. Until now, only big companies such as Mapping sudden New features in Frotcom DHL, Fedex or TNT could provide this fuel variations type of service to their customers. CRM – Clients and Tracking Tickets With Frotcom, it is now possible for CRM is Frotcom’s new module focused on Frotcom users to provide a similar Customer Relationship Management. The first service to their customers. two tabs available in this new module are Clients and Tracking tickets, but other In fact, Frotcom’s tracking ticket service features will be added later on. is a you choose in option, you will Oncebreakthroughthatthe sense that it provides tovery the exact place in the be able see accurate information The Clients tab allows users to enter about the that operation occurred: map wherecurrent location of vehicles. information about each Client, including name, For customers, this is a great benefit address, contacts and contact people, and a clear increase in customer association to places in Frotcom, etc. service. Tracking Tickets in Frotcom are part of Tracking tickets are a way of allowing external users – for instance customers of the basic solution. No additional fee is the Frotcom user company – to follow up the whereabouts of their cargo. Just like With this so startyou can easily check required, option, exploring this new whether or not this is a valid place for feature right away! Roadmap Monthly Newsletter | roadmap@frotcom.com | Tel + 351 214 135 670 | Fax +351 214 135 678 Frotcom vehicle tracking system | www.frotcom.com loading/unloading fuel. Algeria | Angola |Belgium | Brazil | Bulgaria | Cameroon | D. R. Congo | Greece | Kenya | Luxemburg | Macedonia | Madagascar | Mauritius | Morocco | Portugal | Reunion Islands | Romania | Rwanda | Senegal | Seychelles | Slovenia | Spain | Tanzania | Uganda 3
  4. 4. In the next issue the big overnight courrier companies such as DHL, Fedex or UPS offer this parcel News and events, tracking possibility, now every Frotcom user company can do the same. Actually, better, because their customers can very easilly see on the map where the cargo is at more new Frotcom features any given moment. and tips will be presented. Once an addressee receives a tracking ticket by email, clicking on the embedded link will immediately open a special Frotcom interface dedicated to tracking tickets: This and more, so don’t miss the next issue of Roadmap. The authorization to track a vehicle, as well as their expiration time, are fully controlled by the Frotcom user who creates and sends the ticket. Company logo Wouldn’t it be nice to have your company’s logo on top of the Frotcom web interface? Well, now you can. Just contact your Frotcom Certified Partner and ask for your logo to be displayed on the top of the Frotcom interface and also on the header of all reports. Roadmap Monthly Newsletter | roadmap@frotcom.com | Tel + 351 214 135 670 | Fax +351 214 135 678 Frotcom vehicle tracking system | www.frotcom.com Algeria | Angola |Belgium | Brazil | Bulgaria | Cameroon | D. R. Congo | Greece | Kenya | Luxemburg | Macedonia | Madagascar | Mauritius | Morocco | Portugal | Reunion Islands | Romania | Rwanda | Senegal | Seychelles | Slovenia | Spain | Tanzania | Uganda 4

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