E commerce , e-banking & e-shoppingPresentation Transcript
Presented by : Asif Ismail Adnan Khan Tauseef UmarZohaib Mohammad
Commerce refers to all the activities the purchase and sales of goods or services. Marketing, sales, payment, fulfillment, customer service Electroniccommerce is doing commerce with the use of computers, networks and commerce-enabled software (more than just online shopping)
Consumer shopping on the Web, called B2C (business to consumer) Transactions conducted between businesses on the Web, call B2B (business to business) Transactions and business processes that support selling and purchasing activities on the Web Supplier, inventory, distribution, payment management Financial management, purchasing products and information
Increased sales Reach narrow market segments in geographically dispersed locations Create virtual communities Decreased costs Handling of sales inquiries Providing price quotes Determining product availability Being in the space
Loss of ability to inspect products from remote locations Rapid developing pace of underlying technologies Difficult to calculate return on investment Cultural and legal impediments
Tier 1 Tier 2 Tier 3 Tier N DMS Client Web Server Application Database Server Server 6
The online selling of or enabling the sale of products or services to consumers.
Online shopping emerged with the development of the internet. Entrepreneurs saw the potential in online shopping and sprung at the chance to make virtual storefronts, so that consumers could shop without leaving their homes.
There are over 70,000 new websites put on the internet every hour. Internet traffic is doubling every three months. Projected annual internet commerce revenue has grown from $35 billion in 1998 to $1.4 – $3.2 trillion in 2003. (Taken from CISCO Systems WEB Site)
Fraud- Do you know the Company? Security- Is your credit card safe? Privacy- Is your information being sold? Shipping- Are you getting the correct product at the requested time? Difficulty- Do you know how to shop online?
Convenience -Geographic -Store hours -Ease of transaction -Quick and efficient shopping process Information -Quick location of items -Easy price/attribute comparisons
Less dependence on intermediaries -Geographic distribution -Holdup -Time to delivery Marketing -Target marketing -Direct customer relationships -Customer service
Differences -Cannot try or test product before purchase. -Minimum human interaction if any. -Cannot pay by cash. -Shop anytime online.
Online banking (or Internet banking) allows customers to conduct financial transactions on a secure website operated by their retail or virtual bank, credit union or building society.
Download Banking Transactions. Download Credit Card Transactions. Online Bill Payment. Quickly Verify Bank Balances. Transfer Money Open and Close accounts
Check account balances Balance a checkbook Track recent account activity Order travelers, cashiers, and regular checks Issue stop payment requests Apply for auto, mortgage, home equity, student, or personal loans Receive investment product and service information
Start-up may take time: Technical difficulties Learning curve Bank site changes Need an account with an Internet Service Provider (ISP) Security concerns, like "hackers" accessing your bank accounts Switching banks can be more cumbersome online than in person Must have basic computer skills and Internet knowledge Must be comfortable using a computer
DigitalEncryption Usernames and PINs Time-Out Anti-Virus Anti-Spyware Firewalls Password Protection Is The Key Be aware of Phishes
• Banks need to implement higher levels of security and authentication for "high risk" transactions, "involving access to customer information or the movement of funds to other parties."• Bank customers need more education and awareness of security risks and procedures in order to use online banking effectively.• Banks should employ a combination of authentication systems, such as passwords and biometric readers, or PINs and longer passwords, rather than relying on any "single" factor to validate a customers identity.