MGT 350 Final ExamSET 3PLEASE DOWNLOAD THE ANSWERS HERE1) The key management functions include:A.Marketing, finance, accounting, and productionB.Hiring, training, appraising, and firingC.Planning, leading, controlling, and organizingD.Planning, operations, labor, and contracting2) Building a dynamic organization is another way of describing which function ofmanagement?A.OrganizingB.ControllingC.PlanningD.Leading3) The four traditional functions of management include planning, organizing,leading, and service.A.
TrueB.False4) Amy Jane, a new manager at C & D Grooming, has been asked to focus onthe competitive environment of the organization. Which of these factors is amongthose Amy Jane should focus on?A.DemographicsB.TechnologyC.Government policiesD.Suppliers5) Organizations that are affected by and that affect their environment are called____________.A.outputsB.open systemsC.macroenvironmentD.inputs6) The macroenvironment includes all of the following EXCEPT:A.
Government policiesB.International developmentsC.New entrantsD.Technology7) The first step in effective delegation is selecting the person to whom you willdelegate.A.TrueB.False8) A basic characteristic of decentralized organizations is delegating authority topeople at lower hierarchical levels to make decisions and take action.A.TrueB.False9) A clear advantage of the product form of departmentalization is that taskresponsibilities are clear.A.TrueB.False10) The outcome of situational analysis is:
A.The identification of planning assumptions, issues, and problemsB.The identification of contingency plans to be followed under various scenariosC.The identification of alternative plans of actionD.The identification of the consequences of alternatives under consideration11) Plans are:A.Specific to differing industriesB.Targets a manager wants to reachC.Actions taken to achieve goalsD.Inappropriate when resources are scarce12) The targets or ends the manager wants to reach are called:A.Mission statementB.PlansC.GoalsD.
Vision13) A plan that focuses on ongoing activities and may become a more permanentpolicy or rule is a:A.StrategyB.Single-use planC.Standing planD.Mission statement14) A plan designed to achieve a set of goals that are not likely to be repeated inthe future is a:A.Standing planB.Single-use planC.Mission statementD.Strategy15) _____________ plans might be referred to as "what-if" plans.A.Single-useB.Strategic
C.StandingD.Contingency16) The moral principles and standards that guide behavior in the world ofbusiness are:A.Business principlesB.Business philosophyC.Business ethicsD.Business development17) Honesty, caring, loyalty, fairness, and integrity are all examples of:A.CitizenshipB.ValuesC.EthicsD.Self-focus18) A situation, problem, or opportunity in which an individual must chooseamong several actions that must be evaluated as morally right or wrong is:A.
An ethical issueB.Business ethicsC.Moral rightsD.A personal issue19) The planning process of human resources management begins with:A.Determining the number and types of people needed to realize the organizationsbusiness plansB.Recruiting individuals who will assist the organization to realize its business plansC.Evaluating an organizations present employees and their capabilities to fulfill theorganizations business plansD.Hiring people who can assist the organization to realize its business plans20) Companies use empowerment programs, continuous improvement, and totalquality initiatives to achieve:A.Complete organizationB.ImitationC.Rareness
D.Value21) The programming stage of human resources management consists of:A.Hiring and firingB.Evaluating employee performance levelsC.Implementing plans determined earlierD.Determining appropriate automation methods22) A process in which different individuals and units perform different tasks is:A.AccountabilityB.AuthorityC.DifferentiationD.Specialization23) An organization chart conveys all of the following EXCEPT:A.The work performed by each unitB.Who reports to whom
C.How the work is dividedD.How decisions are made24) Which of these is created through the division of labor and job specialization?A.DifferentiationB.Span of controlC.CoordinationD.Integration25) Which of the following is an advantage of product departmentalization?A.Efficient resource utilizationB.Decision making and lines of communication are simpleC.Suitable for stable environmentsD.Information needs managed more easily26) An organization with departmentalization that groups units around products,customers, or geographic regions is called a:A.
Matrix organizationB.Functional organizationC.Centralized organizationD.Divisional organization27) Which of the following statements regarding departmentalization is FALSE?A.In a product structure, information needs are managed more easily.B.Geographical departmentalization can allow an organization to provide fasterservice.C.Organizations will be most effective if they utilize a consistent form ofdepartmentalization.D.Functional departmentalization is not as strong an organizational building blockas it once was.28) A leader is:A.A strategic-level managerB.Someone who influences others to attain goalsC.The top-level manager in a firm or business
D.Someone with authority over others29) A mental image of a possible and desirable future state of the organization isa(n):A.GoalB.VisionC.Operational planD.Strategic plan30) _______ power is dominant when a leader utilizes his or her ability to controlrewards.A.CoerciveB.ReferentC.RewardD.Legitimate31) Behavior that gives purpose and meaning to organizations, while envisioningand creating a positive future is:A.Organizational leadership
B.Task leadershipC.Strategic leadershipD.Supervisory leadership32) Behavior that provides guidance, support, and corrective feedback for theday-to-day activities of work unit members is:A.Organizational leadershipB.Task leadershipC.Supervisory leadershipD.Strategic leadership33) The right or authority to tell employees what to do and what they are obligatedto comply with the orders is:A.Legitimate powerB.Referent powerC.Reward powerD.Coercive power
34) Which country does the text describe as becoming the largest producer andconsumer of many of the worlds goods?A.MexicoB.ChinaC.CanadaD.Japan35) To be competitive in a global economy, Europeans must increase their levelof:A.Population densityB.Espionage activityC.Philanthropic contributionsD.Productivity36) One study found that manufacturing labor costs ___ an hour in China,compared to ____ dollars in the United States.A.less than $1; about 15B.less than $1; about 25
C.about $2; about 25D.about $2; about 1537) A process that directs the activities of individuals toward achievingorganizational goals is:A.PoliciesB.DirectingC.Control pointsD.Control38) Control has been called one of the Siamese twins of management. The othertwin is:A.PlanningB.LeadingC.DirectingD.Organizing39) Which of the following is not a symptom of an out-of-control company?A.
Lax top managementB.Lack of periodic reviewsC.Bad information systemsD.Excessive policies40) Where are performance data commonly obtained?A.Oral and written reports and personal observationB.Top, middle, and lower managementC.CompetitorsD.Supervisors, line managers, and coworkers41) Expected performance for a given goal is a target that establishes a desiredperformance level, motivates performance, and serves as a benchmark againstwhich actual performance, and is assessed as a:A.StandardB.BudgetC.Debt-equity ratioD.
Management audit42) Using budgeting, statistical reports, and performance appraisals to regulatebehavior and results are all components of:A.Clan controlB.Bureaucratic controlC.IsolationD.Market control