Role of KM in e-maintenance Seyed Hamed Moosavi Rad PhD Candidate in Information Systems Research proposal
e-maintenance Research proposal
e-maintenance Research proposal Spare Parts Management  World manufactures spend $16.4 billion annually on purchasing thei...
e-maintenance Research proposal Spare Parts Supply Chain Management (SPSCM) Retailer Wholesaler Customer Factory Distribut...
e-maintenance Research proposal Spare Parts Supply Chain Management (SPSCM) Bullwhip effect Consumer sales Retailer ‘s ord...
e-maintenance Research proposal Spare Parts Supply Chain Management (SPSCM) Bullwhip effect <ul><li>The bullwhip effect re...
Theoretical perspective Research proposal Transaction Cost Economics (TCE)  Resource-based view (RBV)/knowledge based view...
Research objective Research proposal Bullwhip effect in SPSCM Knowledge Management (KM) among spare parts supply chain
Literature review Research proposal Knowledge  Management (KM) e-Maintenance Supply Chain Management (SCM) SPSCM <ul><ul><...
KM capabilities in SPSCM KM infrastructure capabilities KM process capabilities Gold et al. (2001) and  Fan et al. (2009)
KM infrastructure capabilities in SPSCM Knowledge Management Systems and technologies in e-maintenance <ul><li>Ontology an...
<ul><li>Knowledge Management Systems and technologies in e-maintenance </li></ul><ul><ul><li>(Iung et al., 2009, Emmanouil...
business environmental dynamism  and behavioral uncertainly KM infrastructure capabilities in SPSCM (Zhou and Benton Jr, 2...
Top management support KM infrastructure capabilities in SPSCM (Li and Lin, 2006,  Kim et al., 2010 )
Trust  KM infrastructure capabilities in SPSCM Commitment  (Li and Lin, 2006, Kwon and Suh, 2004,  Kwon and Suh, 2005, Che...
Shared vision KM infrastructure capabilities in SPSCM Information availability Partner asset specificity  (Li and Lin, 200...
Gold et al. (2001) and  Fan et al. (2009) <ul><li>Acquisition </li></ul><ul><li>Acquisition-oriented KM processes are thos...
Conceptual model Research proposal Bullwhip effect in SPSCM KM process capabilities in SPSCM KM infrastructure capabilitie...
<ul><li>Experimental design: Beer game </li></ul><ul><li>According to two KM strategies:  </li></ul><ul><ul><li>Codificati...
Conclusion Bullwhip effect in SPSCM KM process capabilities in SPSCM KM infrastructure capabilities in SPSCM <ul><li>KM sy...
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Role of KM in e-maintenance

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A presentation by Seyed Hamed Moosavi Rad to NSW KM Forum, May 2011.

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Role of KM in e-maintenance

  1. 1. Role of KM in e-maintenance Seyed Hamed Moosavi Rad PhD Candidate in Information Systems Research proposal
  2. 2. e-maintenance Research proposal
  3. 3. e-maintenance Research proposal Spare Parts Management World manufactures spend $16.4 billion annually on purchasing their spare parts which is 39% of their total spending on MRO (Maintenance, Repairs and Operation) costs.
  4. 4. e-maintenance Research proposal Spare Parts Supply Chain Management (SPSCM) Retailer Wholesaler Customer Factory Distributor Flow of orders Flow of spare parts
  5. 5. e-maintenance Research proposal Spare Parts Supply Chain Management (SPSCM) Bullwhip effect Consumer sales Retailer ‘s order to wholesaler Wholesaler’s order to distributor Distributor’s order to factory
  6. 6. e-maintenance Research proposal Spare Parts Supply Chain Management (SPSCM) Bullwhip effect <ul><li>The bullwhip effect represents the information distortion in customer demand between orders to supplier and sales to the buyer (Bayraktar et al., 2008). </li></ul>
  7. 7. Theoretical perspective Research proposal Transaction Cost Economics (TCE) Resource-based view (RBV)/knowledge based view (KBV) in Supply Chain Management
  8. 8. Research objective Research proposal Bullwhip effect in SPSCM Knowledge Management (KM) among spare parts supply chain
  9. 9. Literature review Research proposal Knowledge Management (KM) e-Maintenance Supply Chain Management (SCM) SPSCM <ul><ul><li>147 References </li></ul></ul>
  10. 10. KM capabilities in SPSCM KM infrastructure capabilities KM process capabilities Gold et al. (2001) and Fan et al. (2009)
  11. 11. KM infrastructure capabilities in SPSCM Knowledge Management Systems and technologies in e-maintenance <ul><li>Ontology and knowledge map </li></ul><ul><li>Chang(2010), Yang et al. (2009b) and Anquetil et al. (2007) </li></ul><ul><li>Case Base Reasoning (CBR) </li></ul><ul><li>Vong and Wong (2010) and Bichindaritz (2009) </li></ul><ul><li>Knowledge Discovery in Database (KDD) </li></ul><ul><li>Zhao (2007) and Magro and Pinceti (2009) </li></ul><ul><li>Decision Support System (DSS) </li></ul><ul><li>Lamptey et al. (2008), Juang et al. (2008) and Pieri et al. (2002) </li></ul><ul><li>Knowledge based systems (KBS) </li></ul><ul><li>Nadakatti et al.(2008) , Chassiakos et al.(2005), Su et al. (2000) </li></ul>
  12. 12. <ul><li>Knowledge Management Systems and technologies in e-maintenance </li></ul><ul><ul><li>(Iung et al., 2009, Emmanouilidis et al., 2009, Candell et al., 2009, Voisin et al., 2010, Campos et al., 2009) </li></ul></ul><ul><li>Radio Frequency Identification Device (RFID) </li></ul><ul><li>Global Positioning System (GPS) </li></ul><ul><li>Wireless technologies </li></ul><ul><li>E-CBM (Condition Based Maintenance) </li></ul><ul><li>Innovative communication equipment such as “virtual reality” </li></ul><ul><li>PDA, SmartPhones, Graphic tablets, harden laptops, etc. </li></ul><ul><li>Full Web-CMMS (e-CMMS) </li></ul>KM infrastructure capabilities in SPSCM
  13. 13. business environmental dynamism and behavioral uncertainly KM infrastructure capabilities in SPSCM (Zhou and Benton Jr, 2007; Li and Lin, 2006; Chen et al., 2011, Hernández-Espallardo et al., 2010)
  14. 14. Top management support KM infrastructure capabilities in SPSCM (Li and Lin, 2006, Kim et al., 2010 )
  15. 15. Trust KM infrastructure capabilities in SPSCM Commitment (Li and Lin, 2006, Kwon and Suh, 2004, Kwon and Suh, 2005, Chen et al., 2011, Kim et al., 2010, Li et al., 2005 ) (Li and Lin, 2006, Kwon and Suh, 2004, Kwon and Suh, 2005, Chen et al., 2011, Kim et al., 2010 )
  16. 16. Shared vision KM infrastructure capabilities in SPSCM Information availability Partner asset specificity (Li and Lin, 2006) (Chen et al., 2011) (Kwon and Suh, 2004, Kwon and Suh, 2005, Hernández-Espallardo et al., 2010)
  17. 17. Gold et al. (2001) and Fan et al. (2009) <ul><li>Acquisition </li></ul><ul><li>Acquisition-oriented KM processes are those oriented toward obtaining knowledge </li></ul><ul><li>Conversion </li></ul><ul><li>Make existing knowledge useful </li></ul><ul><li>Application </li></ul><ul><li>Actual use of the knowledge </li></ul><ul><li>Protection </li></ul><ul><li>Protect the knowledge from inappropriate or illegal use or theft </li></ul>KM process capabilities in SPSCM
  18. 18. Conceptual model Research proposal Bullwhip effect in SPSCM KM process capabilities in SPSCM KM infrastructure capabilities in SPSCM Knowledge Management (KM) among spare parts supply chain Positivist approach Var(q)/Var(D)
  19. 19. <ul><li>Experimental design: Beer game </li></ul><ul><li>According to two KM strategies: </li></ul><ul><ul><li>Codification : Low, Medium, High </li></ul></ul><ul><ul><li>Personalization : Low. Medium, High </li></ul></ul><ul><li>beer games in 9 conditions and 50 periods. </li></ul><ul><li>Quantitative method </li></ul>Methodology
  20. 20. Conclusion Bullwhip effect in SPSCM KM process capabilities in SPSCM KM infrastructure capabilities in SPSCM <ul><li>KM systems and technologies </li></ul><ul><li>business environmental dynamism and behavioural uncertainly </li></ul><ul><li>Top management support </li></ul><ul><li>Trust </li></ul><ul><li>Commitment </li></ul><ul><li>Information availability </li></ul><ul><li>Partner asset specificity </li></ul><ul><ul><ul><li>Acquisition </li></ul></ul></ul><ul><ul><ul><li>Conversion </li></ul></ul></ul><ul><ul><ul><li>Application </li></ul></ul></ul><ul><ul><ul><li>Protection </li></ul></ul></ul>
  21. 21. Thanks for your attention

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