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My Ignite talk for the Interaction Design Association of Ireland's Defuse Dublin night: http://www.defuse.ixd.ie/
Nov 3rd, 2009.
I presented some of the reasons why bad design decisions are not the fault of one designer, developer or website manager, and the elements that are required to make a good user experience online.
Ignite format: 20 x slides | 15 x seconds per slide | 5 minues | Slides rotate automatically