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Tech Essentials Webinar
 

Tech Essentials Webinar

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Slides for Tech Essentials Webinar October 13th, 2009

Slides for Tech Essentials Webinar October 13th, 2009

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Tech Essentials Webinar Tech Essentials Webinar Presentation Transcript

  • Nonprofit
    Tech Essentials
    October 2009
    1
  • Tech Essentials
    Adam King
    adam@npowermichigan.org
    Mark Shaw
    mark@npowermichigan.org
    2
  • NPower’s Mission
    To inspire and empower nonprofits to use technology to better serve their communities.
    3
  • Today’s Session
    Computing Trends
    Top Nonprofit Tech Resources
    The Nonprofit Tech Essentials
    4
  • Computing Trends
    5
  • Computing Trends
    Windows Operating Systems
    Windows XP Good for now, stable, everything works
    Windows Vista  Avoid if you can, needs power, buggy, not everything works
    Windows 7  Available soon, already stable, needs less power
    Office Suite
    2003 2007
    6
  • Computing Trends
    Going Mobile
    (for communication, organization, productivity)
    7
  • Computing Trends
    “Cloud Computing”
    Software with nothing to install
    Applications accessed via Web browser
    Databases, financials, etc.
    Rent vs. Buy
    Work from ANY computer
    8
  • “Cloud Computing”
    Computing Trends
    9
  • Top Nonprofit Tech Resources
    10
  • Top Nonprofit Tech Resources
    TechSoup.org
    11
  • 12
  • Top Nonprofit Tech Resources
    Idealware.org
    13
  • Top Nonprofit Tech Resources
    Idealware.org
    “Consumer Reports style” reviews and article on software packages that nonprofits use
    A Few Good…
    Constituent databases
    Online donation tools
    E-newsletter tools
    Webinars
    Choosing a database
    Open source software options
    Etc.
    14
  • Top Nonprofit Tech Resources
    NPower Michigan’s SlideShare
    www.SlideShare.net/NPowerMichigan
    15
  • Top Nonprofit Tech Resources
    NPower Michigan’s Delicious feed:
    www.Delicious.com/NPowerMichigan
    16
  • Tech Checklist
    17
  • Computer
    18
  • Average time businesses replace computers: 41 months
    Average time consumers replace computers: 5 years
    19
  • Computer
    $800-$1300
    1-year warranty
    5-year life
    www.dell.com ($1,178): Optiplex 330 MiniTower,
    20
  • Computer
    • Operating System: XP Professional or Vista Business (Win 7?)
    • Processor: Intel Core 2 Duo 3.16 GHz -or- Core 2 Quad 2.5 GHz
    • Hard Drive: 160 GB to 320 GB
    • Memory (RAM): 2 GB minimum
    • Optical Drive: DVD+/-RW
    • Monitor: 19” LCD
    • Warranty: 1 year+
    • Surge Protector
    21
  • 22
  • Monitor Size
    2008 University of Utah Study:
    Participants using 24 inch monitor completed tasks 52% faster than those using an 18 inch monitor.
    Productivity dropped off when using 26 inch monitors.
    23
  • Avoiding the “Budget” Computer
    The “budget” computer:
    • Slow processor
    • “Home” edition
    • Not enough memory
    • Small hard drive
    • No monitor
    • No CD burner or DVD ROM
    $308 Microtel
    24
  • Desktops vs. Notebooks
    $1,000-$1,500
    3-year warranty
    3-year life
    $800-$1,300
    1-year warranty
    5-year life
    • Processor: Core 2 Duo or Turion 64 x2
    • Memory: 2 GB minimum
    • Hard Drive: 160 GB (faster speed: 7200 RPM vs. 5400 RPM)
    • Screen Size: 12” - 14” - 15” - 17”
    • “Business class”
    25
  • Notebook Necessities
    Port Replicator
    $130 to $200
    Lock
    $30
    Case
    $40
    Extended Battery
    $99
    90 Watt Power Cable
    $20 to $70
    26
  • Minimize Upgrades
    1 2 3 4 5
    10-20% of
    original cost
    27
  • Computer Purchasing
    1 2 3 4 5
    28
  • Computer Purchasing
    1 2 3 4 5
    29
  • Internet & Infrastructure
    30
  • Internet
    Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
    31
  • Internet
    The need for speed…
    DSL
    Cable
    T1
    1.5 Mbps– 6 Mbps
    Download Speed
    1.5 Mbps– 20 Mbps
    Download Speed
    1.5 Mbps
    Download Speed
    $40-90/month
    $300+/month
    Test your speed: www.Speedtest.net
    32
  • Router
    • Router: shares your Internet connection
    • Firewall: protects your network
    33
  • Router
    Wired vs. Wireless
    Wired Connections:
    More reliable
    Faster
    More secure
    Go wireless for Convenience and/or Necessity
    34
  • Backup
    Scary Statistics:
    • A computer hard drive fails every 15 seconds
    • Over 2000 laptops are stolen or lost everyday
    • 1 in 5 computers suffer hard drive failure during their normal useful life
    • Eventually, 100% of all hard drives will fail
    Source: Realty Times
    35
  • Backup
    36
  • Backup
    • Online Backup
    Pros
    • Automatic
    • Offsite
    • Versioning
    • Affordable option
    Cons
    • Relies on your Internet connection
    • Recurring fee
    http://www.jungledisk.com
    http://www.mozypro.com
    15¢ per GB
    $3.95 + $0.50/GB per month
    37
  • Backup
    • Personal Backup:
    My computer
    38
  • Backup
    • Central file storage location:
    Server, NAS, or networked PC
    39
  • Backup
    External USB Hard Drives:
    www.newegg.com($90 each): Western Digital My Passport Essential WDME2500TN 250GB USB 2.0 External Hard Drive
    40
  • Printing
    41
  • Printer
    • Standardize
    • Networkable (n)
    • Duplex (d)
    • PPM
    • Laser vs. Inkjet
    HP Laserjet P2055dn - $425 – newegg.com
    42
  • Printer
    Laser
    3-5 cents
    Inkjet
    10-35 cents
    Networked
    copier
    <2 cents
    Color
    laser
    7-9 cents
    Source: http://www.jeffersondavis.k12.ms.us/Departments/InformationTechnology/FAQs/tabid/72/Default.aspxaccessed on 8/9/2007.
    43
  • Printer
    Reduce Printing Costs:
    PrintGreener.com
    People to Printer ratio – 8:1
    44
  • Voice & Phone Systems
    45
  • Voice & Phone
    FreeConferenceCall.com
    Host a conference call for free
    Usually not a local number
    46
  • Voice & Phone
    VOIP = Voice Over IP
    • When to Use:
    • Current phone system needs to be replaced
    • Moving to new location
    • Multiple locations
    • Use business VOIP system
    • Estimate $1000 per phone
    • Voipreview.org
    47
  • Voice & Phone
    800-Goog-411
    Free directory assistance vs. calling information (up to $1.99 per call)
    No residential connections
    48
  • Voice & Phone
    49
  • Voice & Phone
    Why Smartphone?
    Email anywhere
    Faster scheduling
    Task management (“to dos”)
    Address book always available
    Look up information / search
    Directions
    50
  • Office Software
    51
  • Software
    Nonprofits are eligible for reduced rates on software:
    www.techsoup.org/stock
    Retail
    NP Price
    • Microsoft Office Professional 2007
    $400
    $20
    $40
    $15
    • Norton Antivirus 2009
    • Quickbooks Premier *
    $45
    $320
    www.techsoup.org: Office ($20), Internet Security ($15), Accounting ($45)
    52
  • Collaboration Systems
    53
  • Collaboration
    Primary File Sharing Options
    Server
    NAS
    Online
    54
  • Online File Sharing
    JungleDisk.com
    Use as a shared network drive
    Your files accessible on any computer
    $2 per user per month, plus 15 ¢ per GB
    (Workgroup Edition)
    55
  • File Server vs. Online
    • Server
    • Hardware - $2000
    • Software - $200
    • Setup - $1000
    • Backup Media - $300
    • Total: $3500 every 5 years
    • Online File Service
    • 10 staff ($2 each per month) - $20
    • 20 GB data (0.15 per GB, per month) - $3
    • $23 per month
    • $1380 per 5 years
    56
  • Email / File Share / Collaborate
    Wouldn’t it be nice?
    Share calendars
    Share contacts
    Access ENTIRE mailbox (inbox & all folders) anywhere
    Access all your own contacts, calendar, and tasks anywhere
    Internal website for announcements, discussion
    Share & collaborate on documents online
    Organization-wide calendar
    +
    57
  • Email / File Share / Collaborate
    • Option 1: Exchange & Sharepoint
    • Need T1 internet: $300 per month minimum
    • Need your own server: hardware + labor $3000 every 5 years
    • Need large backup hard drives: minimum 2 @ $150 each
    • Need separate antivirus protection: $85 dollars @ TechSoup.org
    • Maintenance and updates required
    • Server goes down = email goes down
    • Internet connection goes down = email goes down
    • Option 2: Hosted Exchange & Sharepoint
    • Basic DSL connection
    • No server needed
    • Backed up by Hosted Exchange provider
    • Antivirus protection included
    • Maintenance and updates included
    • $9 to $12 per month, per user
    • Makes sense for 25 or fewer staff
    • Recommended providers:
    • Intermedia.net
    • Sherweb.com
    58
  • Email: Hosted Exchange
    59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • Email & Online Collaboration
    Google Apps for Nonprofits – www.google.com/a/npo
    Email with your domain (i.e. me@mynonprofit.org)
    Shared calendars
    Organizational calendar
    Internal team website
    Share and collaborate on documents online (word processing, spreadsheet, etc)
    67
  • Using Google Apps…
    Email
    Register for Nonprofit edition to use your domain
    i.e. Adam@NPowerMichigan.org
    68
  • Using Google Apps…
    Shared, online calendars
    Create organizational internal calendars and even public “calendar of events” to add to your website
    69
  • Using Google Apps…
    Collaborate on shared docs
    Create and share spreadsheets, word docs, slideshows
    70
  • Using Google Apps…
    Internal website
    Share info, manage projects, post announcements, etc.
    71
  • Get Started with Google Apps
    www.nonprofittechblog.org/how-tos
    72
  • Collaboration
    DimDim.com
    • Online voice, video
    • Conference number provided
    • Share slides, show your computer Desktop
    • Free for 20 or less attendees
    73
  • Collaboration
    MeetingWizard.com
    • Send a single meeting request to many people with proposed dates and times
    • Choose the time that works best for most
    • Automated email reminders
    74
  • Databases
    75
  • Databases
    Build vs. Buy
    Local vs. Hosted
    76
  • Databases
    • Build
    • MS Access, Filemaker Pro, etc.
    • Very customized
    • Issues: support & compatibility
    • Buy
    • “Off the Shelf”
    • Limited customization
    • More stable, more support
    77
  • Databases
    • Local
    • Runs internally on server
    • Must maintain, backup
    • Hosted
    • Online database
    • Hosted by 3rd party w/ monthly fee
    • No maintenance, backup
    78
  • Databases
    Local - Custom Built
    • Access, Filemaker Pro, etc.
    Local – “Off the Shelf”
    • GiftMaker, Exceed, Donor Pro, etc. etc. etc. etc.
    Hosted - Customized
    • Online CRM options such as:
    • Salesforce
    • Convio CRM
    Hosted – “Off the Shelf”
    • Donor Perfect Online
    • eTapestry.com
    79
  • List functional requirements (3 meetings, 1 hour each)
    Identify options (up to 4 hours per participant)
    Discuss alternatives; narrow list of options (2 meetings)
    Get product details
    Vendor demos
    Calls to real users
    User visits
    Decision
    80
  • Online Database
    • SalesForce.com
    • Free Enterprise version of CRM (Constituent Management Database)
    • Online, accessible anywhere, automatically backed up/updated
    • Tracks donors, clients, volunteers, households
    • Nonprofit Starter Pack: http://www.Salesforcefoundation.org/product
    81
  • Website & Database
    WildApricot.com
    Website & Online Donations - e-Newsletter tool
    Event/Class registration - Integrated blog
    Constituent database - Members only login
    82
  • 83
  • Online Database
    FreshDex.com
    Online database for nonprofits
    Track clients, volunteers, donors
    Keep case notes related to individuals & households
    Allow clients/members to login and update their own information (optional)
    $50-70 per month
    84
  • Website & Storytelling
    Tools
    85
  • Basic Content
    Organization news
    Program information
    Board and staff list
    Donor list
    990
    Contact us
    Directions
    Search
    FAQs
    Document publishing
    86
  • Enhanced Content
    Email lists
    Online donations
    Weblog
    Discussion forums
    Event calendar
    Compliance with web standards / accessibility
    87
  • Advanced Content
    Event registration
    Multiple databaseintegration (single view of customer)
    Multi-lingual support
    88
  • If you have a website…
    You should be able to edit your website from any browser.
    Your website should have the ability for online donations.
    89
  • Website
    Wordpress.org as an option for a nonprofit website:
    http://tinyurl.com/bqg69e
    90
  • Web Hosting
    Free web hosting at DreamHost
    • http://dreamhost.com/hosting-nonprofit.html
    • Can host a Wordpress site
    91
  • Online Donations
    NetworkForGood.org’s Basic DonateNow
    • Register for free
    • 4.75% fee of online donations
    • One-time or reoccurring donations
    92
  • Online Donations
    PayPal
    • http://www.paypal.com/nonprofits
    93
  • Online Photo Sharing
    • Flickr.com/good
    • Pro Account for free at TechSoup.org
    • Tell your story with photos: Post pictures of events, community, staff, etc.
    • Embed on your website
    94
  • 95
  • TechSoup.org/Stock
    96
  • Online Video Sharing
    • YouTube.com/nonprofits
    • Video campaigns educate/raise awareness
    • Promote your org or an event
    97
  • ArtsAndScraps.org  About Us
    98
  • http://www.youtube.com/user/YTVideoVolunteers
    99
  • ENewsletter
    • Vertical Response
    • www.vertcialresponse.com/non-profits
    • Free up to 10,000 emails
    100
  • Training and Support
    101
  • www.nhgreatlakes.com
    102
  • HP.com/go/LearningCenter
    Basic computer, email, Office suite training
    103
  • Office.Microsoft.com/help
    104
  • Reviewing Tech Purchases
    Best Source for Professional Reviews:
    Best Source for User Reviews and Purchasing:
    105
  • Thank you!
    Adam King
    adam@npowermichigan.org
    Mark Shaw
    mark@npowermichigan.org
    106