Tech Essentials October 2008

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  • Tech Essentials October 2008

    1. 1. Nonprofit Tech Essentials October 2008
    2. 2. Adam King [email_address] Tech Essentials
    3. 3. NPower’s Mission <ul><li>To inspire and empower nonprofits to use technology to better serve their communities. </li></ul>
    4. 4. NPower Locations Los Angeles Seattle Portland Denver Phoenix Philadelphia Washington D.C. Charlotte Indianapolis Detroit New York Atlanta Texas
    5. 5. $40 per desktop / $100 per server <ul><li>NPower strategy, budgeting and planning </li></ul><ul><li>Toll Free 24x7 Help desk </li></ul><ul><li>Security (anti-spyware and anti-virus) </li></ul><ul><li>Windows Security updates </li></ul><ul><li>Remote assistance </li></ul><ul><li>Software deployment </li></ul><ul><li>System monitoring </li></ul>NPower Michigan’s Services <ul><li>Consulting and Assessments </li></ul><ul><li>IT Project Implementation </li></ul><ul><li>Managed Services </li></ul>
    6. 6. http://nptechguide.pbwiki.com/
    7. 7. www.slideshare.net/npowermichigan/
    8. 8. Technology Essentials
    9. 9. TECH ESSENTIALS $4,520+
    10. 10. TECH ESSENTIALS: Purchasing Guide 1. Computer $1,100. 2. Software 80. 3. Printer 500. 4. Backup 400. 5. DSL 500. 6. Wireless router, firewall and print server 130. 7. Domain email and website 10. 8. Fax 100. 9. Training 200. 10. Smartphone $1,500. $4,520.
    11. 11. TECH ESSENTIALS: Purchasing Guide 1. Computer Per person (5 years) 2. Software Per person (upgrades vary) 3. Printer Per ten+ users (4 years) 4. Backup drives Per office (3 years) 5. DSL Annually 6. Wireless router, firewall and print server Per office (3 years) 7. Domain email and website Annually 8. Fax Per office (4 years) 9. Training Per person, annually 10. Smartphone Per person (2 years)
    12. 12. Technology adoption identification correlates with spending Source: NTEN 2006 Nonprofit IT Staffing Survey Report.
    13. 13. 1. Computer: $1,100 www.dell.com ($1,178): Optiplex 330 MiniTower,
    14. 14. <ul><li>“ The average time before a buyer replaces a PC... [is] 41 months for business desktops and almost 5 years for consumer machines .” </li></ul><ul><li>October 28, 2002 </li></ul><ul><li>Fortune Magazine </li></ul>
    15. 15. Computer <ul><li>Operating System: XP Professional or Vista Business </li></ul><ul><li>Processor: Intel Core 2 Duo or AMD Athlon 64 x2 </li></ul><ul><li>Hard Drive: 160 GB to 320 GB (7200 rpm vs. 5400 rpm) </li></ul><ul><li>Memory (RAM): 2 GB minimum </li></ul><ul><li>Optical Drive: CD-RW/DVD drive (DVD+/-RW is best) </li></ul><ul><li>Monitor: 17” LCD </li></ul><ul><li>Warranty: 1 year+ </li></ul><ul><li>Surge Protector </li></ul><ul><li>Bluetooth? Wifi? </li></ul>
    16. 16. Computer Processors <ul><li>The Good </li></ul><ul><ul><li>Intel Core 2 Duo </li></ul></ul><ul><ul><li>AMD Athlon 64 x2 </li></ul></ul><ul><ul><li>AMD Turion 64 x2 (moblie) </li></ul></ul><ul><li>The Bad </li></ul><ul><ul><li>Intel Pentium D </li></ul></ul><ul><ul><li>Intel Pentium 4 </li></ul></ul><ul><ul><li>AMD Athlon 64 </li></ul></ul><ul><li>The Ugly </li></ul><ul><ul><li>Intel Celeron </li></ul></ul><ul><ul><li>AMD Sempron </li></ul></ul><ul><ul><li>AMD Opteron (mobile) </li></ul></ul>
    17. 17. Avoiding the “Budget” Computer $308 Microtel <ul><li>The “budget” computer: </li></ul><ul><li>Slow processor </li></ul><ul><li>“ Home” edition </li></ul><ul><li>Not enough memory </li></ul><ul><li>Small hard drive </li></ul><ul><li>No monitor </li></ul><ul><li>CD-RW? DVD Rom? </li></ul>
    18. 18. Desktops vs. Notebooks $1,000-$1,500 1-year warranty 5-year life $1,500-$2,000 3-year warranty 3-year life <ul><li>Processor: Core 2 Duo or Turion 64 x2 </li></ul><ul><li>Memory: 1 GB minimum </li></ul><ul><li>Hard Drive: 80 GB (faster speed: 7200 RPM vs. 5400 RPM) </li></ul><ul><li>Screen Size: 12” - 14” - 15” - 17” </li></ul><ul><li>“ Business class” </li></ul>
    19. 19. Notebook Necessities Port Replicator $130 to $200 90 Watt Power Cable $20 to $70 Case $40 Lock $30 Extended Battery $99
    20. 20. Minimize Upgrades 1 2 3 4 5 10-20% of original cost
    21. 21. Minimize Upgrades Memory Hard Drive Source: www.Crucial.com Source: www.newegg.com
    22. 22. 2. Software: $80 www.techsoup.org : Office ($20), Internet Security ($15), Accounting ($45) Nonprofits are eligible for reduced rates on software: Retail NP Price <ul><li>Microsoft Office Professional 2007 </li></ul><ul><li>Norton Antivirus 2008 </li></ul><ul><li>Quickbooks Premier * </li></ul>$45 $320 $400 $20 $40 $15 www.techsoup.org/stock
    23. 23. Software Office 2003 Office 2007 Windows XP Professional Windows Vista Business
    24. 24. Software Buy vs. Rent Software? <ul><ul><li>Install –or- Subscribe </li></ul></ul><ul><ul><li>SaaS  software as a service </li></ul></ul><ul><ul><li>Access web-based program from any computer </li></ul></ul><ul><ul><li>No software or server required </li></ul></ul><ul><ul><li>No updates or maintenance required </li></ul></ul><ul><ul><li>Data is backed up and secured </li></ul></ul>
    25. 25. Software Buy vs. Rent Donor & Constituent Relationship Management (CRM)
    26. 26. Online Database & Financials <ul><li>Salesforce CRM – www.salesforcefoundation.org </li></ul><ul><li>Zoho CRM – www.zohocrm.com </li></ul><ul><li>Sugar CRM – www.sugarcrm.com </li></ul><ul><li>Convio Common Ground – www.convio.com </li></ul><ul><li>Donor Perfect – www.donorperfect.com </li></ul><ul><li>eTapestry – www.etapestry.com </li></ul><ul><li>Volgistics – www.volgistics.com </li></ul><ul><li>WildApricot – www.wildapriciot.com </li></ul><ul><li>Democracy In Action – www.democracyinaction.org </li></ul><ul><li>Quickbooks Online – www.intuit.com </li></ul>
    27. 27. www.zoho.com
    28. 28. 3. Printer: $500 www.cdw.com (680844) HP LaserJet P2015dn <ul><li>Standardize </li></ul><ul><li>Networkable (n) </li></ul><ul><li>Duplex (d) </li></ul><ul><li>Ppm (25) </li></ul><ul><li>Laser vs. Inkjet </li></ul>
    29. 29. Cost Per Page Laser 3-5 cents Inkjet 10-35 cents Networked copier <2 cents Color laser 7-9 cents Source: http://www.jeffersondavis.k12.ms.us/Departments/InformationTechnology/FAQs/tabid/72/Default.aspx accessed on 8/9/2007.
    30. 30. 4. Backup: $400 www.newegg.com ($90 each): Western Digital My Passport Essential WDME2500TN 250GB USB 2.0 External Hard Drive External USB Hard Drives:
    31. 31. Backup <ul><li>Scary Statistics: </li></ul><ul><ul><li>A computer hard drive fails every 15 seconds </li></ul></ul><ul><ul><li>Over 2000 laptops are stolen or lost everyday </li></ul></ul><ul><ul><li>1 in 5 computers suffer hard drive failure during their normal useful life </li></ul></ul><ul><ul><li>Eventually , 100% of all hard drives will fail </li></ul></ul>Source: Realty Times
    32. 32. Backup NAS – Network Attached Storage: Synology DS207+ ($329) -- http://www.newegg.com/Product/Product.aspx?Item=N82E16822108011 2 Seagate 320 GB Hard Drives ($60 each) -- http://www.newegg.com/Product/Product.aspx?Item=N82E16822148316
    33. 33. Backup Online Backup: http://www.mozypro.com http://www.jungledisk.com 15¢ per GB $3.95 + $0.50/GB per month
    34. 34. <ul><li>JungleDisk.com </li></ul><ul><ul><li>Use as a shared network drive </li></ul></ul><ul><ul><li>Your files accessible on any computer </li></ul></ul><ul><ul><li>$2 per user per month, plus 15 ¢ per GB </li></ul></ul><ul><ul><ul><li>(Workgroup Edition) </li></ul></ul></ul>Online Backup Less than half the price of purchasing and maintaining a file server…
    35. 35. File Server vs. Online <ul><li>Server </li></ul><ul><ul><li>Hardware - $2000 </li></ul></ul><ul><ul><li>Software - $200 </li></ul></ul><ul><ul><li>Setup - $1000 </li></ul></ul><ul><ul><li>Backup Media - $300 </li></ul></ul><ul><ul><li>Total: $3500 every 5 years </li></ul></ul><ul><li>Online File Service </li></ul><ul><ul><li>10 staff ($2 each per month) - $20 </li></ul></ul><ul><ul><li>20 GB data (0.15 per GB, per month) - $3 </li></ul></ul><ul><ul><li>$23 per month </li></ul></ul><ul><ul><li>$1380 per 5 years </li></ul></ul>
    36. 36. 5. DSL or Cable: $500/yr www.att.com : AT&T Yahoo High Speed Internet Pro Package (1.5Mbps down / 384kbps up, dynamic IP, 1 year) The Internet
    37. 37. DSL
    38. 38. Mobile Broadband: $100 + $720/year www.sprint.com : According to the website, EVDO Rev. A supports “average download speeds of 450 – 800 kbps: and average upload speeds of 300 – 400 kbps.” The Internet
    39. 39. 6. Router and Firewall: $130 <ul><li>Router: share internet connection </li></ul><ul><li>Firewall: protect your network </li></ul><ul><li>Wireless security: WPA2 (WEP not secure) </li></ul><ul><li>802.11n support </li></ul>NetGear, RangeMax Dual-Band Wireless-N Router with 4-Port Ethernet Switch: $130
    40. 40. <ul><li>Wireless Routers </li></ul><ul><ul><li>802.11g – “G”- Routers </li></ul></ul><ul><ul><ul><li>19 – 54 Mb/s speed </li></ul></ul></ul><ul><ul><ul><li>125 feet range </li></ul></ul></ul><ul><ul><li>802.11n – “N” – Routers </li></ul></ul><ul><ul><ul><li>74 – 300 Mb/s speed </li></ul></ul></ul><ul><ul><ul><li>230 feet range </li></ul></ul></ul>Wireless
    41. 41. 7. Domain Email and Website: $10/yr www.mynonprofit.org [email_address]
    42. 42. Basic Content <ul><li>Organization news </li></ul><ul><li>Program information </li></ul><ul><li>Board and staff list </li></ul><ul><li>Donor list </li></ul><ul><li>990 </li></ul><ul><li>Contact us </li></ul><ul><li>Directions </li></ul><ul><li>Search </li></ul><ul><li>FAQs </li></ul><ul><li>Document publishing </li></ul>Website
    43. 43. Enhanced Content <ul><li>Email lists </li></ul><ul><li>Online donations </li></ul><ul><li>Weblog </li></ul><ul><li>Discussion forums </li></ul><ul><li>Event calendar </li></ul><ul><li>Compliance with web standards / accessibility </li></ul>Website
    44. 44. Advanced Content <ul><li>Event registration </li></ul><ul><li>Multiple database integration (single view of customer) </li></ul><ul><li>Multi-lingual support </li></ul>Website
    45. 45. www.SiteKreator.com
    46. 46. Web Hosting <ul><li>Free web hosting at DreamHost </li></ul><ul><ul><li>http://dreamhost.com/hosting-nonprofit.html </li></ul></ul>
    47. 47. Online Presence <ul><li>Blog: Blogger.com </li></ul><ul><li>Pictures: Flickr.com </li></ul><ul><li>Video: YouTube.com </li></ul><ul><li>Social Networking: </li></ul><ul><ul><li>Facebook.com </li></ul></ul><ul><ul><li>MySpace.com </li></ul></ul>FREE FREE FREE FREE <ul><li>E-Newsletter: </li></ul><ul><ul><li>VerticalResponse.com </li></ul></ul>FREE
    48. 48. It’s NOT all about your site… Blog Flickr MySpace YouTube
    49. 51. <ul><li>Ex: Bloglines.com – Google Reader – NewsGator.com </li></ul>Blog Reader – RSS Aggregator
    50. 52. Online Donations <ul><li>NetworkForGood.org’s Basic DonateNow </li></ul><ul><ul><li>Register for free </li></ul></ul><ul><ul><li>4.75% fee of online donations </li></ul></ul><ul><ul><li>One-time or reoccurring donations </li></ul></ul>
    51. 53. <ul><li>Wouldn’t it be nice? </li></ul><ul><ul><li>Share calendars </li></ul></ul><ul><ul><li>Share contacts </li></ul></ul><ul><ul><li>Access ENTIRE mailbox (inbox & all folders) anywhere </li></ul></ul><ul><ul><li>Access all your own contacts, calendar, and tasks anywhere </li></ul></ul><ul><ul><li>Internal website for announcements, discussion </li></ul></ul><ul><ul><li>Share & collaborate on documents online </li></ul></ul><ul><ul><li>Organization-wide calendar </li></ul></ul>Email / File Share / Collaborate +
    52. 54. Email / File Share / Collaborate <ul><li>Option 1: Exchange & Sharepoint </li></ul><ul><ul><li>Need T1 internet: $300 per month minimum </li></ul></ul><ul><ul><li>Need your own server: hardware + labor $3000 every 5 years </li></ul></ul><ul><ul><li>Need large backup hard drives: minimum 2 @ $150 each </li></ul></ul><ul><ul><li>Need separate antivirus protection: $85 dollars @ TechSoup.org </li></ul></ul><ul><ul><li>Maintenance and updates required </li></ul></ul><ul><ul><li>Server goes down = email goes down </li></ul></ul><ul><ul><li>Internet connection goes down = email goes down </li></ul></ul><ul><li>Option 2: Hosted Exchange & Sharepoint </li></ul><ul><ul><li>Basic DSL connection </li></ul></ul><ul><ul><li>No server needed </li></ul></ul><ul><ul><li>Backed up by Hosted Exchange provider </li></ul></ul><ul><ul><li>Antivirus protection included </li></ul></ul><ul><ul><li>Maintenance and updates included </li></ul></ul><ul><ul><li>$9 to $12 per month, per user </li></ul></ul><ul><ul><li>Makes sense for 25 or fewer staff </li></ul></ul><ul><ul><li>Recommended providers: </li></ul></ul><ul><ul><ul><li>Intermedia.net </li></ul></ul></ul><ul><ul><ul><li>Sherweb.com </li></ul></ul></ul>
    53. 55. Email: Hosted Exchange
    54. 63. Email & Online Collaboration
    55. 64. <ul><li>Google Apps for Nonprofits www.google.com/a/npo </li></ul><ul><ul><li>Email with your domain (i.e. [email_address] ) </li></ul></ul><ul><ul><li>Shared calendars </li></ul></ul><ul><ul><li>Organizational calendar </li></ul></ul><ul><ul><li>Internal team website </li></ul></ul><ul><ul><li>Share and collaborate on documents online (word processing, spreadsheet, etc) </li></ul></ul>Email & Online Collaboration
    56. 69. 8. Fax: $100 www.cdw.com (739718) HP Fax 1040
    57. 70. www.RapidFax.com
    58. 71. 9. Training: $200 per person per class www.nhgreatlakes.com
    59. 72. Office.Microsoft.com
    60. 73. <ul><ul><li>Basic computer, email, Office suite training </li></ul></ul>HP.com/go/LearningCenter
    61. 74. 10. Smartphone: $300 + $1,200/yr
    62. 75. Why? <ul><li>Email anywhere </li></ul><ul><li>Faster scheduling </li></ul><ul><li>Task management (“to dos”) </li></ul><ul><li>Address book always available </li></ul><ul><li>Look up information / search </li></ul><ul><li>Directions </li></ul>Smartphone
    63. 76. Reviewing a Tech Purchase <ul><li>Computer & Hardware Reviews: </li></ul><ul><ul><li>Cnet.com – reviews.cnet.com </li></ul></ul><ul><ul><li>PC World – pcworld.com </li></ul></ul><ul><li>Nonprofit Specific Software Reviews: </li></ul><ul><ul><li>Idealware.org </li></ul></ul><ul><ul><ul><li>Donor Management Databases </li></ul></ul></ul><ul><ul><ul><li>E-Newsletter tools </li></ul></ul></ul><ul><ul><ul><li>Accounting and financial packages </li></ul></ul></ul><ul><ul><ul><li>Website building and hosting </li></ul></ul></ul><ul><li>Npower Michigan’s Techguide </li></ul><ul><li>http://nptechguide.pbwiki.com </li></ul>
    64. 77. Bonus Tech “Essential” Resources
    65. 78. Tech “Essential” Resources <ul><li>MeetingWizard.com </li></ul><ul><ul><li>Send a single meeting request to many people with proposed dates and times </li></ul></ul><ul><ul><li>Choose the time that works best for most </li></ul></ul><ul><ul><li>Automated email reminders </li></ul></ul>
    66. 79. Tech “Essential” Resources <ul><li>Del.icio.us </li></ul><ul><ul><li>Shared (“Social”) Bookmarking tool </li></ul></ul><ul><ul><li>Sign up for an account and share bookmarks across your organization </li></ul></ul><ul><ul><li>http://del.icio.us/NPowerMichigan </li></ul></ul>
    67. 80. <ul><li>Xobni.com </li></ul>Tech “Essential” Resources
    68. 81. <ul><li>Adam King </li></ul><ul><li>[email_address] </li></ul>

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