Andy Wolber [email_address] @highwayt Tech Essentials
“ IT accounts, on average, for nearly 7% of a company's operating expenses.” Source: “More Bang for the IT Buck,” McKinsey Quarterly, 2003 Number 2.
Technology Budget Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations. <=20 staff >20 staff 43% 60%
83% of nonprofits spend less than 4% of their budget on technology. Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
Technology Plan Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations. <=20 staff >20 staff 32% 71%
22% of nonprofits have a technology committee. Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
By Joni Podolsky Edited By Holly Ross Katrin Verclas Alison Levine
Technology Strategy and Planning Process Preliminary Assessment Inventory Staff skills assessment Current and prior year IT operating costs Initial list of potential projects Any additional relevant background materials (e.g., technology usage policies) Meeting 1: Envision 1. Ensure agreement on I.T. “Current Reality” 2. Identify processes for obtaining additional information needed Meeting 3: Prioritize II Select strategy and sequence Detailed review of resources required Project Prioritization Identify and categorize projects Research high-level details on alternative solutions Meeting 2: Prioritize I Classify projects into categories, e.g. - “Quick wins” - Strategically essential - Need more info Identify Implementation Sequence and Resources Draft implementation plan Select resources (internal vs. external, build vs. buy) Define RFI/RFP processes Detailed Implementation Planning Cost details Assign specific responsibilities Timetable Identify key issues/risks Meeting 4: Act Finalize plan Implementation kickoff Identify circumstances required for committee to reconvene
$800+ 1-year warranty 5-year life $1,300+ 3-year warranty 3-year life www.toshibadirect.com: NB305 (left); www.dell.com: Vostro (middle), Dell Latitude E6410 (right) $400+ 1-year warranty 3-year life
1 2 3 4 5
1 2 3 4 5
Internet & Basic Infrastructure
Standard DSL download speed (1.5 Mbps) Standard DSL upload speed (384 kbps) T1 Line (1.5 Mbps) download & upload “ symmetrical”
Standard DSL download speed (1.5 Mbps) Skype-to-Skype Video (384 kbps) Skype Voice (64 kbps) Standard DSL upload speed (384 kbps)
Left: HP Mediasmart Home Server EX485, including 750Gb hard drive, $600. Right: NAS Device (Synology Disk Station 207+, $340) plus 2 hard drives (Seagate Barracuda 7200rpm, 500Gb, $130 x 2).
Printing & Imaging
Laser printer Inkjet Networked copier Color laser Total Cost: Hardware + Replenishables + Maintenance + Ease of Use
Training & Support
53% Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations. 23% 41%
List functional requirements (3 meetings, 1 hour each) Identify options (up to 4 hours per participant) Discuss alternatives; narrow list of options (2 meetings) Get product details Vendor demos Calls to real users User visits Decision