Managing Your I.T.
Budget in Tough Times


     Andy Wolber
andy@npowermichigan.org
NPower’s Mission
To inspire and empower nonprofits to
 use technology to better serve their
            communities.
Choices
http://nptechguide.pbwiki.com/
Networked                      Laser                       Color                     Inkjet
     copier                   ...
www.printgreener.com
http://sourceforge.net/projects/pdfcreator/
http://tinyurl.com/dkjsar
70%                                                      59%
Photo source: Canon.com (PowerShot SD880) and www.Dell.com (M...
http://tinyurl.com/dxhlfj
$800+                                             $1,300+
$400+
                        1-year warranty                   ...
www.LogMeIn.com
www.skype.com
http://voice.google.com
www.dimdim.com
http://tinyurl.com/9dznct
http://tinyurl.com/payrhg
http://tinyurl.com/dgql45
http://www.verdiem.com/edison.aspx
Compare…
http://nptechsurvey.wordpress.com/
Technology Budget


         43%                                                           60%
                <=20 staff ...
83% of nonprofits
           spend less than 4%
             of their budget
             on technology.
Source: Bayer Cen...
Technology Plan


         32%                                                            71%
                <=20 staff  ...
22% of nonprofits
           have a technology
              committee.

Source: Bayer Center for Nonprofit Management Stu...
29%           <Contract on an as-needed basis
    25%           In-house MIS staff
    22%           Tech support w/1 or m...
IT Service Evolution
                                                                              Chaotic – Reactive – Pr...
www.nten.org/research
Edited By
By Joni Podolsky
                   Holly Ross
                   Katrin Verclas
                   Alison Levine
To the cloud…
http://www.dreamhost.com/hosting-nonprofit.html
Personal Computers
File Server
10 / 100 / 1000
http://tinyurl.com/chb7pv
www.jungledisk.com
File & Application Server
www.mozypro.com
http://howto.opml.org/dave/ec2/
“Thin Client”
“Cloud Computing”
T1 Line (1.5 Mbps)
download & upload    Standard DSL download speed (1.5 Mbps)
  “symmetrical”




                      S...
Standard DSL download speed (1.5 Mbps)




Skype-to-Skype Video (384 kbps)    Standard DSL upload speed (384 kbps)

     S...
calendar.google.com
http://www.youtube.com/user/GoogleApps
49%                                                             19%
Source: Bayer Center for Nonprofit Management Study, 2...
www.OpenOffice.org
Financials                               Donor                                          Programs
                         ...
2005




              Data

                            Web data

       Data          Data
2006 Plan




               One
             internal               Web data
                        Auto-sync
          ...
Cloud option




               One web
               database
List functional requirements (3 meetings, 1 hour each)


     Identify options (up to 4 hours per participant)


Discuss a...
http://www.salesforcefoundation.org/product
http://tinyurl.com/65y7dx
“Cloud Computing”
www.delicious.com/NPowerMichigan/
Andy Wolber
andy@npowermichigan.org
Managing Your It Budget In Tough Times   Traverse City
Managing Your It Budget In Tough Times   Traverse City
Managing Your It Budget In Tough Times   Traverse City
Managing Your It Budget In Tough Times   Traverse City
Managing Your It Budget In Tough Times   Traverse City
Managing Your It Budget In Tough Times   Traverse City
Managing Your It Budget In Tough Times   Traverse City
Managing Your It Budget In Tough Times   Traverse City
Managing Your It Budget In Tough Times   Traverse City
Managing Your It Budget In Tough Times   Traverse City
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Managing Your IT Budget in Tough Times slides for Traverse City workshop, May 14, 2009.

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Managing Your It Budget In Tough Times Traverse City

  1. 1. Managing Your I.T. Budget in Tough Times Andy Wolber andy@npowermichigan.org
  2. 2. NPower’s Mission To inspire and empower nonprofits to use technology to better serve their communities.
  3. 3. Choices
  4. 4. http://nptechguide.pbwiki.com/
  5. 5. Networked Laser Color Inkjet copier 3-5 cents laser 10-35 cents <2 cents 7-9 cents Source: http://www.jeffersondavis.k12.ms.us/Departments/InformationTechnology/FAQs/tabid/72/Default.aspx accessed on 8/9/2007.
  6. 6. www.printgreener.com
  7. 7. http://sourceforge.net/projects/pdfcreator/
  8. 8. http://tinyurl.com/dkjsar
  9. 9. 70% 59% Photo source: Canon.com (PowerShot SD880) and www.Dell.com (MP1409x). Data Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
  10. 10. http://tinyurl.com/dxhlfj
  11. 11. $800+ $1,300+ $400+ 1-year warranty 3-year warranty 1-year warranty 5-year life 3-year life 3-year life www.dell.com :Mini 9 (left), Optiplex 360 (middle), Dell E6400 (right)
  12. 12. www.LogMeIn.com
  13. 13. www.skype.com
  14. 14. http://voice.google.com
  15. 15. www.dimdim.com
  16. 16. http://tinyurl.com/9dznct
  17. 17. http://tinyurl.com/payrhg
  18. 18. http://tinyurl.com/dgql45
  19. 19. http://www.verdiem.com/edison.aspx
  20. 20. Compare…
  21. 21. http://nptechsurvey.wordpress.com/
  22. 22. Technology Budget 43% 60% <=20 staff >20 staff Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
  23. 23. 83% of nonprofits spend less than 4% of their budget on technology. Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
  24. 24. Technology Plan 32% 71% <=20 staff >20 staff Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
  25. 25. 22% of nonprofits have a technology committee. Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
  26. 26. 29% <Contract on an as-needed basis 25% In-house MIS staff 22% Tech support w/1 or more providers 13% No formal approach to IT support 9% Volunteers to our agency 2% Friends and family of staff Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
  27. 27. IT Service Evolution Chaotic – Reactive – Proactive – Managed – Utility Full Managed Services: • Service Level Agreement with fixed monthly cost • HW as a Service (Hosting) • SW as a Service (Hosting) Degree of Virtualization and Efficiency for Client Partial Managed Services: • Proactive • Remote management • Allows detailed understanding of client IT as Investment: • Scheduled Support • Client understands value of IT • Somewhat proactive • Downtime reduced Break/Fix: • Totally reactive • Client pays for downtime • Low investment/low return Degree of Virtualization and Efficiency Source: NPower DC, slide modified to present generic picture of services.
  28. 28. www.nten.org/research
  29. 29. Edited By By Joni Podolsky Holly Ross Katrin Verclas Alison Levine
  30. 30. To the cloud…
  31. 31. http://www.dreamhost.com/hosting-nonprofit.html
  32. 32. Personal Computers
  33. 33. File Server
  34. 34. 10 / 100 / 1000
  35. 35. http://tinyurl.com/chb7pv
  36. 36. www.jungledisk.com
  37. 37. File & Application Server
  38. 38. www.mozypro.com
  39. 39. http://howto.opml.org/dave/ec2/
  40. 40. “Thin Client”
  41. 41. “Cloud Computing”
  42. 42. T1 Line (1.5 Mbps) download & upload Standard DSL download speed (1.5 Mbps) “symmetrical” Standard DSL upload speed (384 kbps)
  43. 43. Standard DSL download speed (1.5 Mbps) Skype-to-Skype Video (384 kbps) Standard DSL upload speed (384 kbps) Skype Voice (64 kbps)
  44. 44. calendar.google.com
  45. 45. http://www.youtube.com/user/GoogleApps
  46. 46. 49% 19% Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
  47. 47. www.OpenOffice.org
  48. 48. Financials Donor Programs Management (Clients, Volunteers) “Other” 53% 23% 41% Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
  49. 49. 2005 Data Web data Data Data
  50. 50. 2006 Plan One internal Web data Auto-sync database
  51. 51. Cloud option One web database
  52. 52. List functional requirements (3 meetings, 1 hour each) Identify options (up to 4 hours per participant) Discuss alternatives; narrow list of options (2 meetings) Get product details Vendor demos Calls to real users User visits Decision
  53. 53. http://www.salesforcefoundation.org/product
  54. 54. http://tinyurl.com/65y7dx
  55. 55. “Cloud Computing”
  56. 56. www.delicious.com/NPowerMichigan/
  57. 57. Andy Wolber andy@npowermichigan.org
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