Andy Wolber [email_address] Creating Your Own Technology Plan
NPower’s Mission <ul><li>To  inspire  and  empower  nonprofits to use technology to better serve their communities. </li><...
 
www.slideshare.net/NPowerMichigan/
<ul><li>name </li></ul><ul><li>org/job </li></ul><ul><li>what you hope to learn today </li></ul>It’s all about  you …
Technology & Today’s Nonprofit
“ IT accounts, on average, for nearly  7%   of a company's operating expenses.” Source: “More Bang for the IT Buck,” McKin...
Technology Budget Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations. <=20 s...
http://nptechsurvey.wordpress.com/
83%  of nonprofits spend less than 4% of their budget on technology. Source: Bayer Center for Nonprofit Management Study, ...
Technology Plan Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations. <=20 sta...
Technology Staff Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations. <=20 st...
Source: NTEN 2006 Nonprofit IT Staffing Survey Report.
www.nten.org/research
Technology Planning
22%  of nonprofits have a technology committee. Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 n...
Who should be on your Tech Committee?
http://www.techsoup.org/learningcenter/
By Joni Podolsky Edited By  Holly Ross Katrin Verclas Alison Levine
http://www.maintainitproject.org/cookbooks
http://www.icthub.org.uk/publications/#management
Technology Strategy and Planning Process <ul><li>Preliminary </li></ul><ul><li>Assessment </li></ul><ul><li>Inventory </li...
Tech Checklist 1. Computer 2. Internet infrastructure (security,  backup) 3. Printer 4. Voice communications infrastructur...
Computer
<ul><li>“ The average time before a buyer replaces a PC... [is] 41 months for business desktops and almost five years for ...
16% <1 year 37% 1-3 years 33% 3-5 years Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit...
$800-$1,500 1-year warranty 5-year life $1,000-$1,800 3-year warranty 3-year life www.dell.com  :Optiplex 360 (left), Dell...
1 2 3 4 5
1 2 3 4 5
Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations. 89% 4%
Internet & Infrastructure
Standard DSL download speed (1.5 Mbps) Standard DSL upload speed (384 kbps) T1 Line (1.5 Mbps) download & upload “symmetri...
Standard DSL download speed (1.5 Mbps) Skype-to-Skype Video (384 kbps) Skype Voice (64 kbps) Standard DSL upload speed (38...
<ul><li>Router : shares your Internet connection </li></ul><ul><li>Firewall : protects your network </li></ul>NetGear, Ran...
Ethernet 10/100/1000 Wireless 802.11 a/b/g/n
 
Printing & Imaging
www.cdw.com   (680844) HP LaserJet P2015dn <ul><li>Standardize </li></ul><ul><li>Networkable (n) </li></ul><ul><li>Duplex ...
Laser 3-5 cents Inkjet 10-35 cents Networked copier <2 cents Color laser 7-9 cents Source:  http://www.jeffersondavis.k12....
drop.io/fax
Voice
 
 
 
http://nptechguide.pbwiki.com/
Office Software
 
Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations. 49% 19%
Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations. 53% 8%
 
Collaboration Systems
Left: HP Mediasmart Home Server EX485, including 750Gb hard drive, $600. Right: NAS Device (Synology Disk Station 207+, $3...
 
http://www.commoncraft.com/video-googledocs
www.google.com/nonprofits/
Workspace.officelive.com
www.mycommittee.com
 
www.sherweb.com
www.dimdim.com
http://tinyurl.com/9dznct
http://tinyurl.com/2sardx
 
Databases
Web data 2005
Consolidate Connect Web-enable
One internal database Web data 2006 Plan Auto-sync
One internal database 2009 Reality Some Web data Events
One web database Cloud option
53% Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations. 23% 41% Financials D...
List functional requirements (3 meetings, 1 hour each) Identify options (up to 4 hours per participant) Discuss alternativ...
 
Photo source:  http://tinyurl.com/b46wwt
Estimating Costs Source:  www.aicpa.org/pubs/jofa/sep2003/johnston.htm , accessed 6/5/2006 Initial price Time to implement...
1 2 3 4 5
2006 Software Development Success Rates Source:  http://www.sdtimes.com/article/story-20070301-01.html  accessed on 8/9/20...
Website
http://tinyurl.com/43u83p
If you have a website… <ul><li>You should be able to edit your website from any ___________. </li></ul><ul><li>Your websit...
Basic Content <ul><li>Organization news </li></ul><ul><li>Program information </li></ul><ul><li>Board and staff list </li>...
Enhanced Content <ul><li>Email lists </li></ul><ul><li>Online donations </li></ul><ul><li>Weblog  </li></ul><ul><li>Discus...
Advanced Content <ul><li>Event registration </li></ul><ul><li>Multiple database integration (single view of customer) </li...
www.WildApricot.com
Storytelling Tools
Examples of Social Media <ul><li>Social Bookmarking  </li></ul><ul><li>Blogging </li></ul><ul><li>Feed Reading & Sharing <...
 
Photo source: Canon.com (PowerShot SD880) and  www.Dell.com  (MP1409x).  70% Data Source: Bayer Center for Nonprofit Manag...
www.WeAreMedia.org
Training & Support
www.nhgreatlakes.com
Office.Microsoft.com/help
www.tinyurl.com/64herm
29% <Contract on an as-needed basis 25% In-house MIS staff 22% Tech support w/1 or more providers 13% No formal approach t...
By Sue Bennett
www.delicious.com/NPowerMichigan/
One more tool…
www.google.com
www.google.com/advanced_search
Why? So  YOU  can better fulfill your mission.
<ul><li>Andy Wolber </li></ul><ul><li>[email_address] </li></ul>
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Creating Your Own Technology Plan Toledo

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Slides for March 2009 Toledo, OH workshop "Creating Your Own Technology Plan." Related handout is online at http://tinyurl.com/d7kqzu.

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  • Creating Your Own Technology Plan Toledo

    1. 2. Andy Wolber [email_address] Creating Your Own Technology Plan
    2. 3. NPower’s Mission <ul><li>To inspire and empower nonprofits to use technology to better serve their communities. </li></ul>
    3. 5. www.slideshare.net/NPowerMichigan/
    4. 6. <ul><li>name </li></ul><ul><li>org/job </li></ul><ul><li>what you hope to learn today </li></ul>It’s all about you …
    5. 7. Technology & Today’s Nonprofit
    6. 8. “ IT accounts, on average, for nearly 7% of a company's operating expenses.” Source: “More Bang for the IT Buck,” McKinsey Quarterly, 2003 Number 2.
    7. 9. Technology Budget Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations. <=20 staff >20 staff 43% 60%
    8. 10. http://nptechsurvey.wordpress.com/
    9. 11. 83% of nonprofits spend less than 4% of their budget on technology. Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
    10. 12. Technology Plan Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations. <=20 staff >20 staff 32% 71%
    11. 13. Technology Staff Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations. <=20 staff >20 staff 34% 68%
    12. 14. Source: NTEN 2006 Nonprofit IT Staffing Survey Report.
    13. 15. www.nten.org/research
    14. 16. Technology Planning
    15. 17. 22% of nonprofits have a technology committee. Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
    16. 18. Who should be on your Tech Committee?
    17. 19. http://www.techsoup.org/learningcenter/
    18. 20. By Joni Podolsky Edited By Holly Ross Katrin Verclas Alison Levine
    19. 21. http://www.maintainitproject.org/cookbooks
    20. 22. http://www.icthub.org.uk/publications/#management
    21. 23. Technology Strategy and Planning Process <ul><li>Preliminary </li></ul><ul><li>Assessment </li></ul><ul><li>Inventory </li></ul><ul><li>Staff skills assessment </li></ul><ul><li>Current and prior year IT operating costs </li></ul><ul><li>Initial list of potential projects </li></ul><ul><li>Any additional relevant background materials (e.g., technology usage policies) </li></ul>Meeting 1: Envision 1. Ensure agreement on I.T. “Current Reality” 2. Identify processes for obtaining additional information needed <ul><li>Meeting 3: Prioritize II </li></ul><ul><li>Select strategy and sequence </li></ul><ul><li>Detailed review of resources required </li></ul><ul><li>Project Prioritization </li></ul><ul><li>Identify and categorize projects </li></ul><ul><li>Research high-level details on alternative solutions </li></ul>Meeting 2: Prioritize I Classify projects into categories, e.g. - “Quick wins” - Strategically essential - Need more info <ul><li>Identify Implementation Sequence and Resources </li></ul><ul><li>Draft implementation plan </li></ul><ul><li>Select resources (internal vs. external, build vs. buy) </li></ul><ul><li>Define RFI/RFP processes </li></ul><ul><li>Detailed Implementation Planning </li></ul><ul><li>Cost details </li></ul><ul><li>Assign specific responsibilities </li></ul><ul><li>Timetable </li></ul><ul><li>Identify key issues/risks </li></ul><ul><li>Meeting 4: Act </li></ul><ul><li>Finalize plan </li></ul><ul><li>Implementation kickoff </li></ul><ul><li>Identify circumstances required for committee to reconvene </li></ul>
    22. 24. Tech Checklist 1. Computer 2. Internet infrastructure (security, backup) 3. Printer 4. Voice communications infrastructure 5. Basic software (documents, accounting) 6. Collaboration systems 7. Database(s) 8. Website 9. Storytelling equipment 10. Training
    23. 25. Computer
    24. 26. <ul><li>“ The average time before a buyer replaces a PC... [is] 41 months for business desktops and almost five years for consumer machines.” </li></ul><ul><li>October 28, 2002 </li></ul><ul><li>Fortune Magazine </li></ul>
    25. 27. 16% <1 year 37% 1-3 years 33% 3-5 years Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
    26. 28. $800-$1,500 1-year warranty 5-year life $1,000-$1,800 3-year warranty 3-year life www.dell.com :Optiplex 360 (left), Dell E6400 (right)
    27. 29. 1 2 3 4 5
    28. 30. 1 2 3 4 5
    29. 31. Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations. 89% 4%
    30. 32. Internet & Infrastructure
    31. 33. Standard DSL download speed (1.5 Mbps) Standard DSL upload speed (384 kbps) T1 Line (1.5 Mbps) download & upload “symmetrical”
    32. 34. Standard DSL download speed (1.5 Mbps) Skype-to-Skype Video (384 kbps) Skype Voice (64 kbps) Standard DSL upload speed (384 kbps)
    33. 35. <ul><li>Router : shares your Internet connection </li></ul><ul><li>Firewall : protects your network </li></ul>NetGear, RangeMax Dual-Band Wireless-N Router with 4-Port Ethernet Switch: $130
    34. 36. Ethernet 10/100/1000 Wireless 802.11 a/b/g/n
    35. 38. Printing & Imaging
    36. 39. www.cdw.com (680844) HP LaserJet P2015dn <ul><li>Standardize </li></ul><ul><li>Networkable (n) </li></ul><ul><li>Duplex (d) </li></ul><ul><li>ppm </li></ul><ul><li>Laser vs. Inkjet </li></ul>
    37. 40. Laser 3-5 cents Inkjet 10-35 cents Networked copier <2 cents Color laser 7-9 cents Source: http://www.jeffersondavis.k12.ms.us/Departments/InformationTechnology/FAQs/tabid/72/Default.aspx accessed on 8/9/2007.
    38. 41. drop.io/fax
    39. 42. Voice
    40. 46. http://nptechguide.pbwiki.com/
    41. 47. Office Software
    42. 49. Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations. 49% 19%
    43. 50. Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations. 53% 8%
    44. 52. Collaboration Systems
    45. 53. Left: HP Mediasmart Home Server EX485, including 750Gb hard drive, $600. Right: NAS Device (Synology Disk Station 207+, $340) plus 2 hard drives (Seagate Barracuda 7200rpm, 500Gb, $130 x 2).
    46. 55. http://www.commoncraft.com/video-googledocs
    47. 56. www.google.com/nonprofits/
    48. 57. Workspace.officelive.com
    49. 58. www.mycommittee.com
    50. 60. www.sherweb.com
    51. 61. www.dimdim.com
    52. 62. http://tinyurl.com/9dznct
    53. 63. http://tinyurl.com/2sardx
    54. 65. Databases
    55. 66. Web data 2005
    56. 67. Consolidate Connect Web-enable
    57. 68. One internal database Web data 2006 Plan Auto-sync
    58. 69. One internal database 2009 Reality Some Web data Events
    59. 70. One web database Cloud option
    60. 71. 53% Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations. 23% 41% Financials Donor Management Programs (Clients, Volunteers) “ Other”
    61. 72. List functional requirements (3 meetings, 1 hour each) Identify options (up to 4 hours per participant) Discuss alternatives; narrow list of options (2 meetings) Get product details Vendor demos Calls to real users User visits Decision
    62. 74. Photo source: http://tinyurl.com/b46wwt
    63. 75. Estimating Costs Source: www.aicpa.org/pubs/jofa/sep2003/johnston.htm , accessed 6/5/2006 Initial price Time to implement Cost of implementation Entry level $100 - $2.5k Up to 2 months 5 times initial price Small / medium business $5k - $40k Up to 6 months 1 times the initial price Small / medium enterprise $10k - $250k Up to 18 months 2 times the initial price tag Enterprise resource planning $250k - $50 million Up to 36 months 1-5 times the initial price tag
    64. 76. 1 2 3 4 5
    65. 77. 2006 Software Development Success Rates Source: http://www.sdtimes.com/article/story-20070301-01.html accessed on 8/9/2007.
    66. 78. Website
    67. 79. http://tinyurl.com/43u83p
    68. 80. If you have a website… <ul><li>You should be able to edit your website from any ___________. </li></ul><ul><li>Your website should have the ability to publish an _____ “feed”. This lets people use a “feed reader” to view new content. </li></ul>
    69. 81. Basic Content <ul><li>Organization news </li></ul><ul><li>Program information </li></ul><ul><li>Board and staff list </li></ul><ul><li>Donor list </li></ul><ul><li>990 </li></ul><ul><li>Contact us </li></ul><ul><li>Directions </li></ul><ul><li>Search </li></ul><ul><li>FAQs </li></ul><ul><li>Document publishing </li></ul>
    70. 82. Enhanced Content <ul><li>Email lists </li></ul><ul><li>Online donations </li></ul><ul><li>Weblog </li></ul><ul><li>Discussion forums </li></ul><ul><li>Event calendar </li></ul><ul><li>Compliance with web standards / accessibility </li></ul>
    71. 83. Advanced Content <ul><li>Event registration </li></ul><ul><li>Multiple database integration (single view of customer) </li></ul><ul><li>Multi-lingual support </li></ul>
    72. 84. www.WildApricot.com
    73. 85. Storytelling Tools
    74. 86. Examples of Social Media <ul><li>Social Bookmarking </li></ul><ul><li>Blogging </li></ul><ul><li>Feed Reading & Sharing </li></ul><ul><li>Social Networking </li></ul><ul><li>Photosharing </li></ul><ul><li>Video </li></ul><ul><li>Podcasts </li></ul>
    75. 88. Photo source: Canon.com (PowerShot SD880) and www.Dell.com (MP1409x). 70% Data Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations. 59%
    76. 89. www.WeAreMedia.org
    77. 90. Training & Support
    78. 91. www.nhgreatlakes.com
    79. 92. Office.Microsoft.com/help
    80. 93. www.tinyurl.com/64herm
    81. 94. 29% <Contract on an as-needed basis 25% In-house MIS staff 22% Tech support w/1 or more providers 13% No formal approach to IT support 9% Volunteers to our agency 2% Friends and family of staff Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
    82. 95. By Sue Bennett
    83. 96. www.delicious.com/NPowerMichigan/
    84. 97. One more tool…
    85. 98. www.google.com
    86. 99. www.google.com/advanced_search
    87. 100. Why? So YOU can better fulfill your mission.
    88. 101. <ul><li>Andy Wolber </li></ul><ul><li>[email_address] </li></ul>

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