Enterprise 2.0 in Law Firms

  • 1,315 views
Uploaded on

 

More in: Business , Technology
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Be the first to comment
No Downloads

Views

Total Views
1,315
On Slideshare
0
From Embeds
0
Number of Embeds
2

Actions

Shares
Downloads
57
Comments
0
Likes
1

Embeds 0

No embeds

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
    No notes for slide

Transcript

  • 1. Emerging Technologies : Enterprise 2.0 Nina Platt SLA 2007 June 5, 2007
  • 2. Introduction • Discussion of Enterprise 2.0 • Examples – applications for law • The future
  • 3. Web 2.0 Definition “Digital platforms for generating, sharing, and refining information already popular on the Internet.” Andrew McAfee, “Enterprise 2.0 : the dawn of emergent technologies”, MIT Sloan Management Review, Spring 2006.
  • 4. Web 1.0 Web 2.0 Google AdSense DoubleClick Flickr Ofoto BitTorrent Akamai Napster mp3.com Wikipedia Britannica Online blogging personal websites upcoming.org and evite EVDB
  • 5. Web 1.0 Web 2.0 search engine domain name optimization speculation cost per click page views web services screen scraping participation publishing wikis content management systems tagging (quot;folksonomyquot;) directories (taxonomy) syndication stickiness
  • 6. Enterprise 2.0 Definition “Platforms that companies can buy or build in order to make visible the practices and outputs of their knowledge workers” Andrew McAfee, “Enterprise 2.0 : the dawn of emergent technologies”, MIT Sloan Management Review, Spring 2006
  • 7. SLATES • Search • Links • Authoring • Tags • Extensions • Signals
  • 8. Search 44% believe they can 87% believe they are easily find what they successful in need on their intranet searching the Internet based on navigation/browsing • Forrester Research • Pew Internet & American Life Project
  • 9. Enterprise Search Requirements • Indexing/Searching • Multiple languages • Metadata input/assignment • Metadata search/display • Personalization • Saved searches • Native security
  • 10. Enterprise Search Requirements • Usage reports • Customization • Automatic categorization/summarization • Faceted navigation • Taxonomy/Tagging • Workflow/Business Process
  • 11. Use in Law Firms • Morrison Forrester – AnswerBase - Recommind • “I want one place to go to find all the answers I need—and make it as simple as Google.” • Shepard Mullen – Pipeline – Sharepoint MOSS • Freshfields Bruckhaus Deringer – Athena - Autonomy • “Give me Google.”
  • 12. Links • The power of links – Google technology • Give users the power • KM impact
  • 13. Authoring • Blogs • Wikis • Content Management • Social Networks
  • 14. Tags • Technorati – Blogs • del.icio.us – Web sites • Flickr – Photos • Result – Folksonomy • KM impact
  • 15. Extensions • Categorization • Pattern matching • Amazon.com • Stumbleupon.com
  • 16. Signals • Current Awareness – RSS • Aggregation - Web Services
  • 17. The future • Will depend on adoption of Web 2.0 on the Internet • Will see law firms adopt Enterprise 2.0 more slowly then the corporate world • Will recognize this as a tool for KM – not KM itself
  • 18. Enterprise 2.0 Resources • Jeff Bowles, “Top 10 Management Fears About Enterprise Web 2.0,” Enterprise 2.0 : Where Business Meets the Next-Generation Web, July 2006, [http://www.enterpriseweb2.com/?p=10] • Dion Hinchcliff, “Enterprise 2.0” as an example that proves the rule, Enterprise 2.0, August 2006, [http://blogs.zdnet.com/Hinchcliffe/?p=62] • Robert Hof, “Web 2.0 has Corporate America Spinning”, BusinessWeek, June 2006, [http://www.enterpriseweb2.com/?p=10] • Andrew McAfee, “Enterprise 2.0 : the dawn of emergent technologies”, MIT Sloan Management Review, Spring 2006, [http://sloanreview.mit.edu/smr/issue/2006/spring/06/] • Andrew McAffe, “Trends underlying Enterprise 2.0”, The impact of Information Technology (IT) on Businesses and their Leaders, March 2006, [http://blog.hbs.edu/faculty/amcafee/index.php/faculty_amcafee_v3/the_three_tr ends_underlying_enterprise_20/] • Jeff Nolan, Enterprise 2.0 : What is it? Venture Chronicles, August 2006, [http://jeffnolan.com/wp/2006/08/21/enterprise-20-what-is-it/] • Tim O’Reilly, What Is Web 2.0 : Design Patterns and Business Models for the Next Generation of Software, September 2005, O’Reilly [http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web- 20.html]
  • 19. Contact info Nina Platt Nina Platt Consulting nplatt@ninaplatt.com 612-280-4204