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Tasks of a tour guide:·Escort tourists and look after their comfort; ·Coordinate pre-arranged accomodation and transport; ·Lead tour groups, advice tour members of local interest points; ·Prepare and present tour commentaries; ·Coordinate pre-arranged tour activites such as visits to local attractions, museums, restaurant or shops, cruises and extended tours; ·Research on the cultural and natural heritage of an area; ·Attend to operational problems such as booking errors and amendments, lost luggage, illness, and provide first aid if needed; ·Maintain written reports of daily activities and carry out administrative work.
Basic Educational Requirement : The job of a Tour Guide requires completion of a four-year degree course in social sciences, preferably a BS in Tourism. In-house training is normally conducted for those who qualify for the job. Skills and Competencies: · Ability to articulate with a clear speaking voice; · Organizational skills; · Ability to think logically; · Excellent communication skills; · Excellent general knowledge of the cultural and natural heritage of an area; · Ability and enthusiasm in working for the public.
Physical Attributes and Characteristics ·Good health; ·Patient; ·Mature; ·Able to accept responsibility; ·Dedicated and dependable.
Duties and Responsibilities
Must wear uniform to be easily distinguished by tourists
must be neat at all times
must be prepared in any situations by not panicking
Arrange for transportation for visitors
Assemble and check required supplies and equipment before departing for tour
Describe points of interest along the tour and answer questions as required
May be responsible to guide visitors while operating a vehicle, traveling in a vehicle or on-site while providing commentary
Monitor visitors' activities in order to ensure compliance with establishment or tour regulations and safety practices
May have to either plan and/or conduct itineraries and activities
Knowledge, Skills and Abilities:
Secondary school diploma is preferred
Tour Guide certification may be an asset
Safety training required
Extensive knowledge of local history, buildings, artifacts, and amenities
Excellent communication skills
Creative methods of communication
Ability to do thorough research
Excellent organizational skills
Excellent time management skills
Good conflict resolution
Good customer service skills
Knowledge of a second language is an asset
Possible Future Career Path:
Salary/Compensation: Tour Guides usually receive an average monthly salary of P9,781. Cost of Education : A degree in BS Tourism cost around P25,000 to P35,000 per semester. * Based on tuition fee rates for school year 2007 – 2008.
Prospects for Career Advancement Tour guides may advance to managerial positions such as Tour Manager whose job carries more responsibilities and wider scope of work. The Tour Manager manages pre-arranged touring components and acts as the principal point of reference and assistance to members of the tour groups. It is also his responsibility to look after the welfare of the group. The Tour Manager is often accompanied by a local tour guide who provides in-depth local information and assistance.
Employment Opportunities The growth in tourist arrivals for the past recent years and the same increasing trend expected in the next five years will boost the demand for tourism services such as travel agencies, tour operators and tour guides. At present, the job of a Tour Guide is considered a critical skill: the supply cannot meet the demand of the industry. Those who undergo training can, therefore, find ample job opportunities.