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Presentation1

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  • It's a term used to describe the overall experience and satisfaction a user has when using a product or system.
  • It's a term used to describe the overall experience and satisfaction a user has when using a product or system.
  • It's a term used to describe the overall experience and satisfaction a user has when using a product or system.
  • It's a term used to describe the overall experience and satisfaction a user has when using a product or system.
  • It's a term used to describe the overall experience and satisfaction a user has when using a product or system.
  • It's a term used to describe the overall experience and satisfaction a user has when using a product or system.
  • It's a term used to describe the overall experience and satisfaction a user has when using a product or system.
  • Capability = featuresFeel = apple iPhone exampleMarket Leader – First Choice = EVERY SALE IS OURS TO LOSE – we’re in every buying decisionThought Leaders = we’re the one’s innovating, others are creating cheap copies nowadays
  • Gareth leading design used to do thisLess dev’sProduct was less sophisticated
  • 61 of usMore sophisticated ideasSocial NetworkingWidgets
  • Web 2.0 + WorkspacesGeneral facebook type interfacesSocial networking bricksDynamic collaboration
  • Large Growth meant role was too big for one person
  • Collaborative role – working with design and dev
  • Transcript

    • 1. User eXperience
      (UX)
    • 2. Whatis UX design?

      Encompassesall aspects of a digital product that users experience directly—and perceive, learn, and use—including its form, behavior, and content. Learnability, usability, usefulness, and aesthetic appeal are key factors in users’ experience of a product.

      PabiniGabriel-Petit
    • 3. In short, UX is about understanding what people do and how we can make it better
    • 4. Why do we need UX design?
    • 5. Why do we need UX design?
      • More cohesive product
    • 6. Why do we need UX design?
      • More cohesive product
      • 7. Less stress in the business
    • 8. Why do we need UX design?
      • More cohesive product
      • 9. Less stress in the business
      • 10. Less frustrated users
    • 11. Why do we need UX design?
      • More cohesive product
      • 12. Less stress in the business
      • 13. Less frustrated users
      • 14. Competitive Edge
      • Server in School
      • 15. Software “Capability”
      • 16. Software “Feel”
      • 17. Server in School
      • 18. Software “Capability”
      • 19. Software “Feel”
      • 20. Implementation
      • 21. Support
      • 22. We Care
      • 23. Market Leader – 1st Choice
      • 24. Thought Leaders (others are copying us)
    • Design is a differentiator
    • 25.
      Design is not just what it looks like
      and feels like. Design is how it works.

      Steve Jobs
    • 26. Design is NOT about decoration. It’s about communication and problem solving
    • 27. Bad design has consequences…
    • 28. …maybe not fatal, but not nice.
    • 29. How did we get here?
    • 30. 2008
      Gareth leading design
      6/7 Developers
    • 31. Christmas 2009
    • 32. 1. Workspaces and Web 2.0
    • 33. 2. Databases and PHP
    • 34. 2009 – Product Manager
      • Product Design
      • 35. Release Management
      • 36. Internal Project Management
    • 24
    • 37. 2010
      Product Release Manager
      Project Delivery Manager
      User eXperience Manager
    • 38. User eXperience Manager

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