Enterprise 2.0 By Ismael Ghalimi In Japan 062607

Enterprise 2.0 = BPM 2.0 + Office 2.0 Ismael Ghalimi, CEO, Intalio Tokyo, Japan — June 26, 2007

Introduction to Intalio
Founded in California in July 1999
Created BPMI.org in 2000
Released first BPMS in 2001
Co-authored BPEL, BPML, BPMN Specifications
Released first Open Source BPMS in 2006
Released Intalio|BPMS 5.0 in May 2007
Privately Funded (3i, Cargill, SAP, Woodside)
Used by 12,000 companies around the world
Present in 26 countries with 60 partners

Introduction to Enterprise 2.0
BPM 2.0
for better business processes
+
Office 2.0
for better user interfaces
=
Enterprise 2.0

From BPM 1.0 to BPM 2.0 Free Very Expensive Open Source Closed Source Service Oriented Architecture Point-to-Point Integration Zero Code Lots of Code Based on Standards Proprietary Technologies Single Tool Multiple Tools Executable Processes Pretty Pictures For Process Analysts For Business Analysts BPM 2.0 BPM 1.0

Introduction to Office 2.0
Concept created in Japan, in January 2006
Using online services for office productivity
No applications or files on desktop or laptop
First online setup working since May 2006
First conference organized in October 2006
Over 600 applications available today
All major vendors have joined the revolution
Office 2.0 Conference in September 6-7, 2007
www.o20db.com

Introduction to Intalio|BPMS

BPm 2.0 Partners

Office 2.0 Partners

Use Case #1
Use Case #1: BAE Systems
Order Fulfillment Processes
Challenges
Manage spare parts for military aircraft (60,000 parts)
Integrate with IFS ERP system
Make overall process 20x faster
Implementation
Technical Stack: Intalio|BPMS + Oracle Connector
Implementation Partners: CSC + IBM Global Services
Status: In production
Lessons Learned
Changing ERP processes without writing code is possible
Generating Web Services on the fly saves time (2,700 man days)
Not having to write J2EE code is a good thing

Use Case #2
Use Case #2: University of Texas Medical Branch
Employee Self Service Processes
Challenges
Manage expense reports and vacation requests for 2,500 employees
Integrate with PeopleSoft HR system
Implement entire process in less than 6 weeks with 2 consultants
Implementation
Technical Stack: Intalio|BPMS + PeopleSoft Connector
Implementation Partner: local system integration partner
Lessons Learned
Changing HR processes without writing code is possible
BPM 2.0 can be used for smaller projects as well
Business processes must be supported by user-friendly interfaces

Use Case #3
Use Case #3: BP
ERP Processes
Challenges
Extend the processes of SAP ERP
Integrate with 200,000 BAPIs, IDOCs, RFCs
Integrate with 250+ production instances in 100+ countries
Implementation
Technical Stack: Intalio|BPMS + SAP NetWeaver + SAP Connector
Implementation Partners: Accenture + CSC
Status: In development
Lessons Learned
SAP is a very complex system that requires specific connectors
The reverse engineering of SAP’s reference models is possible
SAP NetWeaver XI does not quite work yet

Use Case #4
Use Case #4: Dutch Government
Certification Processes
Challenges
Manage all farm animals in the Netherlands (25,000,000)
Deploy the most complex process in the world (250,000 steps)
Integrate with 16,000 farms and support 100,000 users
Implementation
Technical Stack: Intalio|BPMS
Implementation Partners: Perfect Connection (local SI)
Status: In production since January 1st, 2006
Lessons Learned
BPM 2.0 can scale up, even for the most complex projects
BPMN with support for re-usable processes is necessary for them
Very long running processes (5 years) create interesting challenges

Use Case #5
Use Case #5: Australian Government
Administrative Processes
Challenges
Manage all real estate properties in Australia
Orchestrate process across 15 local and federal government agencies
Provide an easy to use self service portal to all citizens
Implementation
Technical Stack: Intalio|BPMS + Alfresco CMS + Liferay Portal
Implementation Partners: local universities
Status: Under development
Lessons Learned
Government processes usually need a Content Management System
Leveraging local expertise for implementation is the only way to go
Empowering techno-savvy business analysts is the best way forward

Use Case #6
Use Case #6: Belgium Government
Student Registration Processes
Challenges
Manage all students in Belgium (1,000,000)
Integrate with various legacy systems
Process all student records within less than a week
Implementation
Technical Stack: Intalio|BPMS + ServiceMix ESB
Implementation Partner: Bull
Status: In pre-production
Lessons Learned
Intalio|Server can support high transaction volumes (10M/Day/CPU)
An ESB is not required, but can useful in many instances
The Oracle database still delivers the best level of performance

Use Case #7
Use Case #7: Con Edison
Maintenance & Repair Processes
Challenges
Manage all maintenance & repair work for New York’s electric grid
Provide mobile access to technical teams working on site
Enable dynamic process optimization
Implementation
Technical Stack: Intalio|BPMS + OpenLexicon Rule Engine
Implementation Partner: Columbia University
Status: In pre-production
Lessons Learned
High-level process abstraction is required for business executives
One-size-fits-all user interfaces do not exist
Mission critical means different things to different people

Use Case #8
Use Case #8: Callatay & Wouters
Retail Banking Processes
Challenges
Manage front-office and back-office processes for retails banks
Integrate with legacy applications deployed on mainframes
Provide a scalable Service Oriented Architecture (SOA)
Implementation
Technical Stack: Intalio|BPMS + Apache AXIS
Implementation Partner: Callatay & Wouters R&D
Status: Released
Lessons Learned
Independent Software Vendors can benefit from BPM 2.0 as well
SOA is the right model for legacy modernization
Intalio|BPMS is robust enough for mission critical applications

Use Case #9
Use Case #9: Coghead
On-Demand Processes
Challenges
Support up to 100,000 different process models per server
Enforce strong security policies for multi-tenancy
Be able to restart the server in less than 10 seconds
Implementation
Technical Stack: Intalio|Server + Apache Tomcat
Implementation Partner: Coghead R&D
Lessons Learned
BPEL processes are truly portable across different products
Native BPEL interpretation is required for BPM On Demand
Intalio|Server is a quite scalable process server

Use Case #10
Use Case #10: Academia Management Solutions
End-to-End Business Processes
Challenges
Support the management of schools built from scratch
Leverage limited existing infrastructure
Avoid the temptation of re-invention
Implementation
Technical Stack: Intalio|BPMS + IBM WebSphere
Implementation Partner: IBM Global Services
Status: In development
Lessons Learned
Emerging markets create fantastic opportunities for BPM 2.0
BPM 2.0 can be deployed in a green-field environment
IBM is a great partner to work with

ご清聴感謝します！ www.intalio.com

Enterprise 2.0 By Ismael Ghalimi In Japan 062607

by Tomoaki Sawada on Jun 27, 2007

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Enterprise 2.0 By Ismael Ghalimi In Japan 062607 — Presentation Transcript