Enterprise 2.0 By Ismael Ghalimi In Japan 062607

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    Enterprise 2.0 By Ismael Ghalimi In Japan 062607 - Presentation Transcript

    1. Enterprise 2.0 = BPM 2.0 + Office 2.0 Ismael Ghalimi, CEO, Intalio Tokyo, Japan — June 26, 2007
    2. Introduction to Intalio
      • Founded in California in July 1999
      • Created BPMI.org in 2000
      • Released first BPMS in 2001
      • Co-authored BPEL, BPML, BPMN Specifications
      • Released first Open Source BPMS in 2006
      • Released Intalio|BPMS 5.0 in May 2007
      • Privately Funded (3i, Cargill, SAP, Woodside)
      • Used by 12,000 companies around the world
      • Present in 26 countries with 60 partners
    3. Introduction to Enterprise 2.0
      • BPM 2.0
      • for better business processes
      • +
      • Office 2.0
      • for better user interfaces
      • =
      • Enterprise 2.0
    4. From BPM 1.0 to BPM 2.0 Free Very Expensive Open Source Closed Source Service Oriented Architecture Point-to-Point Integration Zero Code Lots of Code Based on Standards Proprietary Technologies Single Tool Multiple Tools Executable Processes Pretty Pictures For Process Analysts For Business Analysts BPM 2.0 BPM 1.0
    5. Introduction to Office 2.0
      • Concept created in Japan, in January 2006
      • Using online services for office productivity
      • No applications or files on desktop or laptop
      • First online setup working since May 2006
      • First conference organized in October 2006
      • Over 600 applications available today
      • All major vendors have joined the revolution
      • Office 2.0 Conference in September 6-7, 2007
      • www.o20db.com
    6. Introduction to Intalio|BPMS
    7. BPm 2.0 Partners
    8. Office 2.0 Partners
    9. Use Case #1
      • Use Case #1: BAE Systems
      • Order Fulfillment Processes
      • Challenges
        • Manage spare parts for military aircraft (60,000 parts)
        • Integrate with IFS ERP system
        • Make overall process 20x faster
      • Implementation
        • Technical Stack: Intalio|BPMS + Oracle Connector
        • Implementation Partners: CSC + IBM Global Services
        • Status: In production
      • Lessons Learned
        • Changing ERP processes without writing code is possible
        • Generating Web Services on the fly saves time (2,700 man days)
        • Not having to write J2EE code is a good thing
    10. Use Case #2
      • Use Case #2: University of Texas Medical Branch
      • Employee Self Service Processes
      • Challenges
        • Manage expense reports and vacation requests for 2,500 employees
        • Integrate with PeopleSoft HR system
        • Implement entire process in less than 6 weeks with 2 consultants
      • Implementation
        • Technical Stack: Intalio|BPMS + PeopleSoft Connector
        • Implementation Partner: local system integration partner
        • Status: In production
      • Lessons Learned
        • Changing HR processes without writing code is possible
        • BPM 2.0 can be used for smaller projects as well
        • Business processes must be supported by user-friendly interfaces
    11. Use Case #3
      • Use Case #3: BP
      • ERP Processes
      • Challenges
        • Extend the processes of SAP ERP
        • Integrate with 200,000 BAPIs, IDOCs, RFCs
        • Integrate with 250+ production instances in 100+ countries
      • Implementation
        • Technical Stack: Intalio|BPMS + SAP NetWeaver + SAP Connector
        • Implementation Partners: Accenture + CSC
        • Status: In development
      • Lessons Learned
        • SAP is a very complex system that requires specific connectors
        • The reverse engineering of SAP’s reference models is possible
        • SAP NetWeaver XI does not quite work yet
    12. Use Case #4
      • Use Case #4: Dutch Government
      • Certification Processes
      • Challenges
        • Manage all farm animals in the Netherlands (25,000,000)
        • Deploy the most complex process in the world (250,000 steps)
        • Integrate with 16,000 farms and support 100,000 users
      • Implementation
        • Technical Stack: Intalio|BPMS
        • Implementation Partners: Perfect Connection (local SI)
        • Status: In production since January 1st, 2006
      • Lessons Learned
        • BPM 2.0 can scale up, even for the most complex projects
        • BPMN with support for re-usable processes is necessary for them
        • Very long running processes (5 years) create interesting challenges
    13. Use Case #5
      • Use Case #5: Australian Government
      • Administrative Processes
      • Challenges
        • Manage all real estate properties in Australia
        • Orchestrate process across 15 local and federal government agencies
        • Provide an easy to use self service portal to all citizens
      • Implementation
        • Technical Stack: Intalio|BPMS + Alfresco CMS + Liferay Portal
        • Implementation Partners: local universities
        • Status: Under development
      • Lessons Learned
        • Government processes usually need a Content Management System
        • Leveraging local expertise for implementation is the only way to go
        • Empowering techno-savvy business analysts is the best way forward
    14. Use Case #6
      • Use Case #6: Belgium Government
      • Student Registration Processes
      • Challenges
        • Manage all students in Belgium (1,000,000)
        • Integrate with various legacy systems
        • Process all student records within less than a week
      • Implementation
        • Technical Stack: Intalio|BPMS + ServiceMix ESB
        • Implementation Partner: Bull
        • Status: In pre-production
      • Lessons Learned
        • Intalio|Server can support high transaction volumes (10M/Day/CPU)
        • An ESB is not required, but can useful in many instances
        • The Oracle database still delivers the best level of performance
    15. Use Case #7
      • Use Case #7: Con Edison
      • Maintenance & Repair Processes
      • Challenges
        • Manage all maintenance & repair work for New York’s electric grid
        • Provide mobile access to technical teams working on site
        • Enable dynamic process optimization
      • Implementation
        • Technical Stack: Intalio|BPMS + OpenLexicon Rule Engine
        • Implementation Partner: Columbia University
        • Status: In pre-production
      • Lessons Learned
        • High-level process abstraction is required for business executives
        • One-size-fits-all user interfaces do not exist
        • Mission critical means different things to different people
    16. Use Case #8
      • Use Case #8: Callatay & Wouters
      • Retail Banking Processes
      • Challenges
        • Manage front-office and back-office processes for retails banks
        • Integrate with legacy applications deployed on mainframes
        • Provide a scalable Service Oriented Architecture (SOA)
      • Implementation
        • Technical Stack: Intalio|BPMS + Apache AXIS
        • Implementation Partner: Callatay & Wouters R&D
        • Status: Released
      • Lessons Learned
        • Independent Software Vendors can benefit from BPM 2.0 as well
        • SOA is the right model for legacy modernization
        • Intalio|BPMS is robust enough for mission critical applications
    17. Use Case #9
      • Use Case #9: Coghead
      • On-Demand Processes
      • Challenges
        • Support up to 100,000 different process models per server
        • Enforce strong security policies for multi-tenancy
        • Be able to restart the server in less than 10 seconds
      • Implementation
        • Technical Stack: Intalio|Server + Apache Tomcat
        • Implementation Partner: Coghead R&D
        • Status: In production
      • Lessons Learned
        • BPEL processes are truly portable across different products
        • Native BPEL interpretation is required for BPM On Demand
        • Intalio|Server is a quite scalable process server
    18. Use Case #10
      • Use Case #10: Academia Management Solutions
      • End-to-End Business Processes
      • Challenges
        • Support the management of schools built from scratch
        • Leverage limited existing infrastructure
        • Avoid the temptation of re-invention
      • Implementation
        • Technical Stack: Intalio|BPMS + IBM WebSphere
        • Implementation Partner: IBM Global Services
        • Status: In development
      • Lessons Learned
        • Emerging markets create fantastic opportunities for BPM 2.0
        • BPM 2.0 can be deployed in a green-field environment
        • IBM is a great partner to work with
    19. ご清聴感謝します! www.intalio.com

    Tomoaki SawadaTomoaki Sawada, 3 years ago

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