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Enterprise 2.0 By Ismael Ghalimi In Japan 062607
 

Enterprise 2.0 By Ismael Ghalimi In Japan 062607

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Enterprise 2.0 By Ismael Ghalimi In Japan 062607 Enterprise 2.0 By Ismael Ghalimi In Japan 062607 Presentation Transcript

  • Enterprise 2.0 = BPM 2.0 + Office 2.0 Ismael Ghalimi, CEO, Intalio Tokyo, Japan — June 26, 2007
  • Introduction to Intalio
    • Founded in California in July 1999
    • Created BPMI.org in 2000
    • Released first BPMS in 2001
    • Co-authored BPEL, BPML, BPMN Specifications
    • Released first Open Source BPMS in 2006
    • Released Intalio|BPMS 5.0 in May 2007
    • Privately Funded (3i, Cargill, SAP, Woodside)
    • Used by 12,000 companies around the world
    • Present in 26 countries with 60 partners
  • Introduction to Enterprise 2.0
    • BPM 2.0
    • for better business processes
    • +
    • Office 2.0
    • for better user interfaces
    • =
    • Enterprise 2.0
  • From BPM 1.0 to BPM 2.0 Free Very Expensive Open Source Closed Source Service Oriented Architecture Point-to-Point Integration Zero Code Lots of Code Based on Standards Proprietary Technologies Single Tool Multiple Tools Executable Processes Pretty Pictures For Process Analysts For Business Analysts BPM 2.0 BPM 1.0
  • Introduction to Office 2.0
    • Concept created in Japan, in January 2006
    • Using online services for office productivity
    • No applications or files on desktop or laptop
    • First online setup working since May 2006
    • First conference organized in October 2006
    • Over 600 applications available today
    • All major vendors have joined the revolution
    • Office 2.0 Conference in September 6-7, 2007
    • www.o20db.com
  • Introduction to Intalio|BPMS
  • BPm 2.0 Partners
  • Office 2.0 Partners
  • Use Case #1
    • Use Case #1: BAE Systems
    • Order Fulfillment Processes
    • Challenges
      • Manage spare parts for military aircraft (60,000 parts)
      • Integrate with IFS ERP system
      • Make overall process 20x faster
    • Implementation
      • Technical Stack: Intalio|BPMS + Oracle Connector
      • Implementation Partners: CSC + IBM Global Services
      • Status: In production
    • Lessons Learned
      • Changing ERP processes without writing code is possible
      • Generating Web Services on the fly saves time (2,700 man days)
      • Not having to write J2EE code is a good thing
  • Use Case #2
    • Use Case #2: University of Texas Medical Branch
    • Employee Self Service Processes
    • Challenges
      • Manage expense reports and vacation requests for 2,500 employees
      • Integrate with PeopleSoft HR system
      • Implement entire process in less than 6 weeks with 2 consultants
    • Implementation
      • Technical Stack: Intalio|BPMS + PeopleSoft Connector
      • Implementation Partner: local system integration partner
      • Status: In production
    • Lessons Learned
      • Changing HR processes without writing code is possible
      • BPM 2.0 can be used for smaller projects as well
      • Business processes must be supported by user-friendly interfaces
  • Use Case #3
    • Use Case #3: BP
    • ERP Processes
    • Challenges
      • Extend the processes of SAP ERP
      • Integrate with 200,000 BAPIs, IDOCs, RFCs
      • Integrate with 250+ production instances in 100+ countries
    • Implementation
      • Technical Stack: Intalio|BPMS + SAP NetWeaver + SAP Connector
      • Implementation Partners: Accenture + CSC
      • Status: In development
    • Lessons Learned
      • SAP is a very complex system that requires specific connectors
      • The reverse engineering of SAP’s reference models is possible
      • SAP NetWeaver XI does not quite work yet
  • Use Case #4
    • Use Case #4: Dutch Government
    • Certification Processes
    • Challenges
      • Manage all farm animals in the Netherlands (25,000,000)
      • Deploy the most complex process in the world (250,000 steps)
      • Integrate with 16,000 farms and support 100,000 users
    • Implementation
      • Technical Stack: Intalio|BPMS
      • Implementation Partners: Perfect Connection (local SI)
      • Status: In production since January 1st, 2006
    • Lessons Learned
      • BPM 2.0 can scale up, even for the most complex projects
      • BPMN with support for re-usable processes is necessary for them
      • Very long running processes (5 years) create interesting challenges
  • Use Case #5
    • Use Case #5: Australian Government
    • Administrative Processes
    • Challenges
      • Manage all real estate properties in Australia
      • Orchestrate process across 15 local and federal government agencies
      • Provide an easy to use self service portal to all citizens
    • Implementation
      • Technical Stack: Intalio|BPMS + Alfresco CMS + Liferay Portal
      • Implementation Partners: local universities
      • Status: Under development
    • Lessons Learned
      • Government processes usually need a Content Management System
      • Leveraging local expertise for implementation is the only way to go
      • Empowering techno-savvy business analysts is the best way forward
  • Use Case #6
    • Use Case #6: Belgium Government
    • Student Registration Processes
    • Challenges
      • Manage all students in Belgium (1,000,000)
      • Integrate with various legacy systems
      • Process all student records within less than a week
    • Implementation
      • Technical Stack: Intalio|BPMS + ServiceMix ESB
      • Implementation Partner: Bull
      • Status: In pre-production
    • Lessons Learned
      • Intalio|Server can support high transaction volumes (10M/Day/CPU)
      • An ESB is not required, but can useful in many instances
      • The Oracle database still delivers the best level of performance
  • Use Case #7
    • Use Case #7: Con Edison
    • Maintenance & Repair Processes
    • Challenges
      • Manage all maintenance & repair work for New York’s electric grid
      • Provide mobile access to technical teams working on site
      • Enable dynamic process optimization
    • Implementation
      • Technical Stack: Intalio|BPMS + OpenLexicon Rule Engine
      • Implementation Partner: Columbia University
      • Status: In pre-production
    • Lessons Learned
      • High-level process abstraction is required for business executives
      • One-size-fits-all user interfaces do not exist
      • Mission critical means different things to different people
  • Use Case #8
    • Use Case #8: Callatay & Wouters
    • Retail Banking Processes
    • Challenges
      • Manage front-office and back-office processes for retails banks
      • Integrate with legacy applications deployed on mainframes
      • Provide a scalable Service Oriented Architecture (SOA)
    • Implementation
      • Technical Stack: Intalio|BPMS + Apache AXIS
      • Implementation Partner: Callatay & Wouters R&D
      • Status: Released
    • Lessons Learned
      • Independent Software Vendors can benefit from BPM 2.0 as well
      • SOA is the right model for legacy modernization
      • Intalio|BPMS is robust enough for mission critical applications
  • Use Case #9
    • Use Case #9: Coghead
    • On-Demand Processes
    • Challenges
      • Support up to 100,000 different process models per server
      • Enforce strong security policies for multi-tenancy
      • Be able to restart the server in less than 10 seconds
    • Implementation
      • Technical Stack: Intalio|Server + Apache Tomcat
      • Implementation Partner: Coghead R&D
      • Status: In production
    • Lessons Learned
      • BPEL processes are truly portable across different products
      • Native BPEL interpretation is required for BPM On Demand
      • Intalio|Server is a quite scalable process server
  • Use Case #10
    • Use Case #10: Academia Management Solutions
    • End-to-End Business Processes
    • Challenges
      • Support the management of schools built from scratch
      • Leverage limited existing infrastructure
      • Avoid the temptation of re-invention
    • Implementation
      • Technical Stack: Intalio|BPMS + IBM WebSphere
      • Implementation Partner: IBM Global Services
      • Status: In development
    • Lessons Learned
      • Emerging markets create fantastic opportunities for BPM 2.0
      • BPM 2.0 can be deployed in a green-field environment
      • IBM is a great partner to work with
  • ご清聴感謝します! www.intalio.com