Six thinkinghats
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  • 1. Gary Dichtenberg CyberSkills, Inc. Creative Problem Solving with Six Thinking Hats How to use Edward deBono’s parallel thinking in problem solving
  • 2. Paul Reali • CyberSkills, Inc. Goals of this program  Define parallel thinking  Identify each of the six hats  Learn how to ask a good question  Apply six hats method to problem solving
  • 3. Paul Reali • CyberSkills, Inc. What is parallel thinking? At any moment everyone is looking in the same direction.
  • 4. Paul Reali • CyberSkills, Inc. So the six hats are…?  Six colors of hats for six types of thinking • Each hat identifies a type of thinking • Hats are directions of thinking  Hats help a group use parallel thinking • You can “put on” and “take off” a hat
  • 5. Paul Reali • CyberSkills, Inc. Uses for Six Hats  Problem solving  Strategic planning  Running meetings  Much more
  • 6. Paul Reali • CyberSkills, Inc. Six colors…  White: neutral, objective  Red: emotional, angry  Black: serious, somber  Yellow: sunny, positive  Green: growth, fertility  Blue: cool, sky above
  • 7. Paul Reali • CyberSkills, Inc. …and six hats  White: objective facts & figures  Red: emotions & feelings  Black: cautious & careful  Yellow: hope, positive & speculative  Green: creativity, ideas & lateral thinking  Blue: control & organization of thinking
  • 8. Paul Reali • CyberSkills, Inc. General hat issues  Direction, not description • Set out to think in a certain direction • “Let’s have some black hat thinking…”  Not categories of people • Not: “He’s a black hat thinker.” • Everyone can and should use all the hats  A constructive form of showing off • Show off by being a better thinker • Not destructive right vs. wrong argument  Use in whole or in part
  • 9. Paul Reali • CyberSkills, Inc. Benefits of Six Thinking Hats  Provides a common language  Experience & intelligence of each person (Diversity of thought)  Use more of our brains  Helps people work against type, preference  Removal of ego (reduce confrontation)  Save time  Focus (one thing at a time)  Create, evaluate & implement action plans
  • 10. Paul Reali • CyberSkills, Inc. Using the hats  Use any hat, as often as needed  Sequence can be preset or evolving  Not necessary to use every hat  Time under each hat: generally, short  Requires discipline from each person • While using it, stay in the idiom  Adds an element of play, play along  Can be used by individuals and groups
  • 11. Paul Reali • CyberSkills, Inc. The blue hat  Thinking about thinking  Instructions for thinking  The organization of thinking  Control of the other hats  Discipline and focus
  • 12. Paul Reali • CyberSkills, Inc. The blue hat role  Control of thinking & the process  Begin & end session with blue hat  Facilitator, session leader’s role  Choreography • open, sequence, close • Focus: what should we be thinking about • Asking the right questions • Defining & clarifying the problem • Setting the thinking tasks
  • 13. Paul Reali • CyberSkills, Inc. Open with the blue hat…  Why we are here  what we are thinking about  definition of the situation or problem  alternative definitions  what we want to achieve  where we want to end up  the background to the thinking  a plan for the sequence of hats
  • 14. Paul Reali • CyberSkills, Inc. …and close with the blue hat  What we have achieved  Outcome  Conclusion  Design  Solution  Next steps
  • 15. Paul Reali • CyberSkills, Inc. White Hat Thinking  Neutral, objective information  Facts & figures  Questions: what do we know, what don’t we know, what do we need to know  Excludes opinions, hunches, judgements  Removes feelings & impressions  Two tiers of facts • Believed Facts • Checked Facts
  • 16. Paul Reali • CyberSkills, Inc. Red Hat Thinking  Emotions & feelings  Hunches, intuitions, impressions  Doesn’t have to be logical or consistent  No justifications, reasons or basis  All decisions are emotional in the end
  • 17. Paul Reali • CyberSkills, Inc. Yellow Hat Thinking  Positive & speculative  Positive thinking, optimism, opportunity  Benefits  Best-case scenarios  Exploration
  • 18. Paul Reali • CyberSkills, Inc. Green Hat Thinking  New ideas, concepts, perceptions  Deliberate creation of new ideas  Alternatives and more alternatives  New approaches to problems  Creative & lateral thinking
  • 19. Paul Reali • CyberSkills, Inc. Black Hat Thinking  Cautious and careful  Logical negative – why it won’t work  Critical judgement, pessimistic view  Separates logical negative from emotional  Focus on errors, evidence, conclusions  Logical & truthful, but not necessarily fair
  • 20. Paul Reali • CyberSkills, Inc. Six hats summary Blue: control & organization of thinking White: objective facts & figures Red: emotions & feelings Yellow: hope, positive & speculative Green: creativity, ideas & lateral thinking Black: cautious & careful
  • 21. Paul Reali • CyberSkills, Inc. Asking the right question  We can’t get the right answer if we ask the wrong question  Crucial blue hat skill  One technique: five whys
  • 22. Creative Problem Solving Paul Reali • CyberSkills, Inc.
  • 23. Paul Reali • CyberSkills, Inc. “Traditional” CPS  Mess-finding  Data-finding  Problem-finding  Idea-finding  Solution-finding  Acceptance-finding
  • 24. Paul Reali • CyberSkills, Inc. Common idea-finding methods  Brainstorming  Mind Maps  Free association  Freewriting  Incubation
  • 25. Paul Reali • CyberSkills, Inc. Six hats & problem solving  A more deliberate process than CPS  Like CPS, uses creativity (green hat)  Unlike CPS, provides a mechanism for evaluating ideas & making decisions
  • 26. Paul Reali • CyberSkills, Inc. Hypothetical problem solving program using the hats - 1  Blue hat • Organize the process  Red hat • Emotional issues & feelings  White hat • What do we know, need to know  Yellow hat • Proposals & suggestions; what ifs, why nots
  • 27. Paul Reali • CyberSkills, Inc.  Blue hat • Focus on the areas that need new ideas  Green hat • Generate new ideas & concepts  Blue hat • Organize ideas & process for evaluation  White, yellow & green hats • Constructive thinking Hypothetical problem solving program using the hats - 2
  • 28. Paul Reali • CyberSkills, Inc.  Yellow hat • Positive assessment of viable alternatives  Black hat • Screening for impossible, unusable • Challenge the alternatives  Yellow & green hats • Overcome objections, correct faults, remove weaknesses, solve problems  Black hat • Further scrutiny; point out risks, dangers Hypothetical problem solving program using the hats - 3
  • 29. Paul Reali • CyberSkills, Inc.  Blue hat • Overview of achievements so far • Organize choice of route  Red hat • Express feelings about the choices  Yellow & black hats • Looking for the best alternative  Blue hat • Strategy for implementation Hypothetical problem solving program using the hats - 4
  • 30. Paul Reali • CyberSkills, Inc. Want to learn more?  Workshops by Paul Reali • CyberSkills, Inc. • 336.774.1411 • www.cyberskills.com or www.omniskills.com • preali@cyberskills.com  Lateral Thinking, deBono’s Thinking Course, and other books by Edward deBono