Business process re engineering
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Business process re engineering

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    Business process re engineering Business process re engineering Presentation Transcript

    • Noor Mahammad
    • Contents: Introduction Objectives Characteristics Life Cycle Success Factors Limitations Conclusion
    • FundamentalRadicalProcessDramaticThe fundamental rethinkingand radical redesign ofbusiness process tobring about dramaticimprovements inperformance.Definition Of BPR
    • 3Cs – The Driving Force Behind ReengineeringCustomerCompetitionChangeWhy Re-engineering?
    • SpeedFlexibilityQualityInnovationProductivityObjectives of BPR:
    • Characteristics of BPR: Approach in which customers are stake holders Surgery, not Therapy Information technology plays key role Converting organization into new “Process-oriented one”
    • Ford Accounts Payable Process*AccountsPayableVendorGoodsReceivingPaymentInvoiceReceivingdocumentPurchasingPurchase orderCopy ofpurchaseorder*Source: Adapted from Hammer andChampy, 1993
    • Ford Procurement ProcessAccountsPayableVendorGoodsReceivingPaymentGoodsreceivedPurchasingPurchase orderPurchaseorderData base
    • VisioningIdentifyingAnalyzingRedesigningEvaluatingImplementingImprovingEnterprise-wide engineeringProcess-specificengineeringBPR Life Cycle:Manage change and stakeholder interests
    •  Clear Vision for Transformation Reduction of Cycle time Greater Accuracy Increased customer satisfaction Reduced cost Change ManagementSuccess Factors Of BPR:
    •  Fear of Unknown and Failure Confusion surrounding BPR Ineffective BPR teams Problems related to organizational structure Problems related to BPR resourcesLimitations:
    • Conclusion: BPR brings Efficiency, Effectiveness &customer friendliness. Radical Redesign of business process