0
Telligent Product Roadmap Building measurable & collaborative experiences around conversations in .Telligent 2008 josh led...
Vote for Features - Win a Zune 50 50
Agenda
The  Big  Picture <ul><li>CS 2008.5 </li></ul><ul><li>Wikis 1.0 </li></ul><ul><li>Forum QnA </li></ul><ul><li>Custom Nav <...
Features go between Evo & CS
October 31st
CS 2008.5 SP1 – October 31st <ul><li>Wiki 1.0 with Table of Contents </li></ul><ul><li>Question & Answer Workflow </li></u...
Evolution 1.0 SP1 – October 31 st   <ul><li>Enterprise discussions are archived, location-independent, and searchable </li...
Harvest 2.0 – Release Nov 11 th   <ul><li>Sentiment </li></ul><ul><ul><li>Track positive & negative trends about products ...
February 09
CS 2009 – February 09 <ul><li>Supersized Groups </li></ul><ul><li>Groups will support topic driven navigation & multiple a...
CS 2009 – Search Results includes people & groups Answers first Meta-Data Search at thread level
Evolution 1.1 – Release Jan 09 <ul><li>Profile & reputation updates From CS 2009 </li></ul><ul><li>Chat/Presence Integrati...
Evolution 1.1 - Home Browse communities by topic.  Application is secondary
Evolution 1.1 – Within a Group  Consistently placed calls to action Remove barriers to conversations Groups can… Be joinle...
Evolution 1.1 - Content
Evolution 1.1 - Profile Admins & users define profile data points Custom dashboard pages
Harvest 2.1 – Release Feb 09 <ul><li>User Customizable Dashboards </li></ul><ul><ul><li>Generate scorecards based on custo...
June 09
CS 2009.1 - Release June 09 <ul><li>Platform integration Options </li></ul><ul><ul><li>Facebook connect & profile sync </l...
CS 2009.1 – Integrated Analytics Hovers to show author stats See or filter by “Flame-War” or negativity.  What about new u...
Evolution 1.2 – Release June 09 <ul><li>Feed Aggregator 1.0 </li></ul><ul><ul><li>“ Overheard about our industry or produc...
 
Harvest 2.2 – Release June 09 <ul><li>Analytics Import </li></ul><ul><ul><li>Ability to import data from 3rd party sources...
September 09
CS 2009.2 - Release Sept 09 <ul><li>Custom Workflows </li></ul><ul><ul><li>Customize approval process for blogs/wikis </li...
Evolution 2.0 – Release Sept 09 <ul><li>Bridge to Community Server </li></ul><ul><ul><li>Pull relevant content from your i...
Harvest 3.0 – Release Sept 09 <ul><li>Community Rankings </li></ul><ul><ul><li>How does my community rank to similar commu...
Thank You <ul><li>E-mail:   [email_address] </li></ul><ul><li>Blog:  http://evolvingwe.com </li></ul><ul><li>Twitter:  htt...
One More Thing…
Graffiti – Roadmap <ul><ul><li>Focus:  Small businesses, Content, Blogs, QnA </li></ul></ul><ul><li>Improved Hosting:  Mak...
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Transcript of "In.Telligentroadmap"

  1. 1. Telligent Product Roadmap Building measurable & collaborative experiences around conversations in .Telligent 2008 josh ledgard » director of program management [email_address] http://evolvingwe.com http://twitter.com/evolvingwe
  2. 2. Vote for Features - Win a Zune 50 50
  3. 3. Agenda
  4. 4. The Big Picture <ul><li>CS 2008.5 </li></ul><ul><li>Wikis 1.0 </li></ul><ul><li>Forum QnA </li></ul><ul><li>Custom Nav </li></ul><ul><li>Hawaii Upd. </li></ul><ul><li>Evolution 1.0 </li></ul><ul><li>SharePoint 1.0 </li></ul><ul><li>Mailing Groups </li></ul><ul><li>Social Streams </li></ul><ul><li>AD Sync </li></ul><ul><li>Evolution 1.1 </li></ul><ul><li>Super Groups & Profiles </li></ul><ul><li>Chat/Presence Integration </li></ul><ul><li>Micro-messages (bahbl) </li></ul><ul><li>Secure non-VPN login </li></ul><ul><li>Profile & reputation upd. </li></ul><ul><li>Harvest 2.0 </li></ul><ul><li>User Reports </li></ul><ul><li>Sentiment </li></ul><ul><li>Trending Scorecards </li></ul><ul><li>Widgets </li></ul><ul><li>Harvest 2.1 </li></ul><ul><li>Custom Scorecards </li></ul><ul><li>Goal Setting </li></ul><ul><li>Custom Alerts </li></ul><ul><li>User Behavior </li></ul><ul><li>Evolution 1.2 </li></ul><ul><li>Feed Aggregator </li></ul><ul><li>Evolving Task Tracking </li></ul><ul><li>Calendars & Events 1.0 </li></ul><ul><li>Iphone Theme </li></ul><ul><li>Prediction Marketplace </li></ul><ul><li>CS 2009.1 </li></ul><ul><li>Chats </li></ul><ul><li>Calendars & Events 1.0 </li></ul><ul><li>Idea Marketplace 1.0 </li></ul><ul><li>iPhone Theme </li></ul><ul><li>Facebook Connect </li></ul><ul><li>Moderation Updates </li></ul><ul><li>Feed Aggregator </li></ul><ul><li>CS 2009 </li></ul><ul><li>Supersizing Groups </li></ul><ul><li>Search 2.0 </li></ul><ul><li>Templates & Wiki 1.1 </li></ul><ul><li>Simple Forum Ideas </li></ul><ul><li>CMS in CS ala Graffiti </li></ul><ul><li>Micro Messages </li></ul><ul><li>Profile/Reputation upd. </li></ul><ul><li>CS 2009.2 </li></ul><ul><li>Video Streaming </li></ul><ul><li>Smart Content Filters </li></ul><ul><li>Open Social </li></ul><ul><li>Inline Analytics </li></ul><ul><li>Theme-ing 2.0 </li></ul><ul><li>Enterprise Moderation </li></ul><ul><li>Custom Workflows </li></ul><ul><li>Harvest 2.2 </li></ul><ul><li>Analytics Import </li></ul><ul><li>Topical Heatmaps </li></ul><ul><li>Tag Extraction </li></ul><ul><li>Recommendations </li></ul><ul><li>Evolution 2.0 </li></ul><ul><li>Bridge to public CS </li></ul><ul><li>Document Sync </li></ul><ul><li>Improved Theming </li></ul><ul><li>Video Conferencing </li></ul><ul><li>Harvest 3.0 </li></ul><ul><li>Interactive Visuals </li></ul><ul><li>Demographic Overlays </li></ul><ul><li>Community Rankings </li></ul>Community Server Big Release Community Server Point Release
  5. 5. Features go between Evo & CS
  6. 6. October 31st
  7. 7. CS 2008.5 SP1 – October 31st <ul><li>Wiki 1.0 with Table of Contents </li></ul><ul><li>Question & Answer Workflow </li></ul><ul><li>Custom navigation structures </li></ul><ul><li>Memcached Support </li></ul><ul><li>Demo: Embedded Comments </li></ul><ul><li>Demo: UI: Insert media </li></ul>
  8. 8. Evolution 1.0 SP1 – October 31 st <ul><li>Enterprise discussions are archived, location-independent, and searchable </li></ul><ul><ul><li>Creating a group creates a DL & managed membership </li></ul></ul><ul><li>True collaboration around files and documents </li></ul><ul><ul><li>Attachments saved to file gallery </li></ul></ul><ul><ul><li>Discussions are archived </li></ul></ul><ul><ul><li>Sync CS & Sharepoint file galleries </li></ul></ul><ul><li>Social Networking for the Intranet </li></ul><ul><ul><li>Find and connect with colleagues </li></ul></ul><ul><ul><li>Colleague status and progress updates </li></ul></ul><ul><ul><li>AD profiles synced with CS profiles </li></ul></ul><ul><li>Use the best of CS within SharePoint </li></ul><ul><ul><li>Forums, Blogs, Wikis, in SP as webparts, Groups as sites </li></ul></ul><ul><ul><li>Support configurable SharePoint activity Feeds </li></ul></ul>
  9. 9. Harvest 2.0 – Release Nov 11 th <ul><li>Sentiment </li></ul><ul><ul><li>Track positive & negative trends about products or keywords </li></ul></ul><ul><li>User Reports </li></ul><ul><ul><li>Show user persona & sentiment </li></ul></ul><ul><ul><li>Easily identify top customers </li></ul></ul><ul><li>Quick Scorecards </li></ul><ul><ul><li>Glances that represent community health and trending </li></ul></ul><ul><ul><li>Forecasting </li></ul></ul><ul><li>Report Subscriptions & embedding </li></ul><ul><ul><li>E-mail subscription management </li></ul></ul><ul><ul><li>RSS Feeds for Reports </li></ul></ul><ul><ul><li>Embeddable report widgets </li></ul></ul><ul><li>Moderation Reports </li></ul><ul><ul><li>Reports on hired moderator efficiency </li></ul></ul><ul><ul><li>Community moderation </li></ul></ul>
  10. 10. February 09
  11. 11. CS 2009 – February 09 <ul><li>Supersized Groups </li></ul><ul><li>Groups will support topic driven navigation & multiple application instances. </li></ul><ul><li>Groups can have sub-groups </li></ul><ul><li>Profile/Reputation Enhancements </li></ul><ul><li>Find users like me & tag myself in other applications </li></ul><ul><li>Add feeds & widgets to my profile page </li></ul><ul><li>Earn achievements & points for any event </li></ul><ul><li>Customize public & private profile pages </li></ul><ul><li>Wiki 1.1 </li></ul><ul><li>Publish to a wiki from a forum thread </li></ul><ul><li>Control public edits through moderation & a publishing workflow </li></ul><ul><li>Create a new page template to support video pages </li></ul><ul><li>CMS in CS </li></ul><ul><li>I can use Community Server to set up revisionable content pages & page templates ala Graffiti </li></ul><ul><li>Improved publishing process for corporate blogs </li></ul><ul><li>Search Improvements </li></ul><ul><ul><li>Support indexing and ranking by custom meta-data </li></ul></ul><ul><ul><li>Improved ranking (Answers First) </li></ul></ul><ul><ul><li>Pluggable search engines (Support Google & MSFT Enterprise search) </li></ul></ul><ul><ul><li>I can find verified answers first in search result </li></ul></ul><ul><li>New Forum Thread Types (Ideas & Polls) </li></ul><ul><li>I can create a new idea as a forum post. </li></ul><ul><li>Cont. Performance Updates </li></ul><ul><li>Micro Messages </li></ul>Focus: Improved Profiles, Groups, Wiki, CMS, & Search
  12. 12. CS 2009 – Search Results includes people & groups Answers first Meta-Data Search at thread level
  13. 13. Evolution 1.1 – Release Jan 09 <ul><li>Profile & reputation updates From CS 2009 </li></ul><ul><li>Chat/Presence Integration </li></ul><ul><ul><li>Integrate online presence, chat rooms, and personal chat </li></ul></ul><ul><ul><li>MSFT presence server integration </li></ul></ul><ul><li>Enabling e-mail choice </li></ul><ul><ul><li>Get a daily/weekly digest of activity messages. </li></ul></ul><ul><li>Group Status & Work Publishing </li></ul><ul><li>Micro-messages </li></ul><ul><ul><li>Support replies, ShortURLs </li></ul></ul><ul><ul><li>Group Bulletins & Rooms </li></ul></ul><ul><li>Export Wiki Documents into PDF, HTML, & Word </li></ul>Focus: Features from CS 2009, Presence, Status Publishing
  14. 14. Evolution 1.1 - Home Browse communities by topic. Application is secondary
  15. 15. Evolution 1.1 – Within a Group Consistently placed calls to action Remove barriers to conversations Groups can… Be joinless Contain sub-groups Contain multiple applications Bubble up
  16. 16. Evolution 1.1 - Content
  17. 17. Evolution 1.1 - Profile Admins & users define profile data points Custom dashboard pages
  18. 18. Harvest 2.1 – Release Feb 09 <ul><li>User Customizable Dashboards </li></ul><ul><ul><li>Generate scorecards based on custom goals </li></ul></ul><ul><ul><li>Community Health Reports </li></ul></ul><ul><li>Goals Setting </li></ul><ul><ul><li>Set goals for reports & scorecards </li></ul></ul><ul><li>Custom Alerts </li></ul><ul><ul><li>When measures fall below determined lines </li></ul></ul><ul><ul><li>Flagged content when it needs moderator review & sent an alert </li></ul></ul><ul><li>Feed Analysis </li></ul><ul><ul><li>Enable overheard reports from twitter, blog, & news search </li></ul></ul><ul><ul><li>Sentiment on 3rd party feeds (Buzz Reports) </li></ul></ul><ul><li>User behavior </li></ul><ul><ul><li>Integrates web analytics and click tracking </li></ul></ul>
  19. 19. June 09
  20. 20. CS 2009.1 - Release June 09 <ul><li>Platform integration Options </li></ul><ul><ul><li>Facebook connect & profile sync </li></ul></ul><ul><ul><li>Open social </li></ul></ul><ul><ul><li>Activity feed providers ala freindfeed </li></ul></ul><ul><ul><li>Twitter > Status </li></ul></ul><ul><li>Wiki 2.0 Microformats </li></ul><ul><li>Integrated Analytics to lower TCO </li></ul><ul><li>Ideas 1.0 (Public Idea Marketplaces ) </li></ul><ul><li>Chat 1.0 (User & Room) </li></ul><ul><ul><li>Enterprise Moderation </li></ul></ul><ul><ul><li>Public Feed Aggregation </li></ul></ul><ul><ul><li>Iphone Theme </li></ul></ul><ul><ul><li>Events & Calendars </li></ul></ul>Focus: Integrations, Ideas, Chats, Aggregation, Templates, & Events
  21. 21. CS 2009.1 – Integrated Analytics Hovers to show author stats See or filter by “Flame-War” or negativity. What about new users that need help? What forums need the most attention?
  22. 22. Evolution 1.2 – Release June 09 <ul><li>Feed Aggregator 1.0 </li></ul><ul><ul><li>“ Overheard about our industry or product” via supplied keywords and search services </li></ul></ul><ul><ul><li>Leverage “Shared Feeds” and pull feeds from internet & build out social bookmarking, “digging” </li></ul></ul><ul><li>Prediction Marketplace </li></ul><ul><ul><li>Leverage idea voting engine to create employee prediction marketplace </li></ul></ul><ul><li>Calendar & Events 1.0 </li></ul><ul><ul><li>Create events for groups & users </li></ul></ul><ul><ul><li>Track invites & attendees </li></ul></ul><ul><ul><li>Share calendars & Schedule on/offline events </li></ul></ul><ul><ul><li>Exchange & google calendar sync </li></ul></ul><ul><li>Basic iPhone Theme Support </li></ul><ul><li>Smart Content </li></ul><ul><li>Tasks 1.0 </li></ul>
  23. 24. Harvest 2.2 – Release June 09 <ul><li>Analytics Import </li></ul><ul><ul><li>Ability to import data from 3rd party sources such as Salesforce, Sharepoint, etc </li></ul></ul><ul><li>Recommendation Engine </li></ul><ul><ul><li>“ You’ll have strong positive feelings about this article” </li></ul></ul><ul><ul><li>Backend to provide filtering of activities, documents, etc to focus attention </li></ul></ul><ul><ul><li>Leveraged by Community Server & Evolution </li></ul></ul><ul><li>API to enable application integration </li></ul><ul><ul><li>Consumed by CS & Enterprise Moderation </li></ul></ul><ul><ul><li>Enable Excel Services support </li></ul></ul><ul><li>Content tag cloud extraction </li></ul><ul><ul><li>Generate automatic keyword clouds on users, forum, & blog content </li></ul></ul><ul><li>Topical Heatmaps </li></ul><ul><ul><li>Show most important suggestions, answers, articles, etc based on popularity indexing </li></ul></ul>
  24. 25. September 09
  25. 26. CS 2009.2 - Release Sept 09 <ul><li>Custom Workflows </li></ul><ul><ul><li>Customize approval process for blogs/wikis </li></ul></ul><ul><ul><li>Customize discussion & Idea paths </li></ul></ul><ul><li>Video & Media Refresh </li></ul><ul><ul><li>Enable video overlays for comments & ads </li></ul></ul><ul><ul><li>Support uploads directly to streaming services like youTube via APIs </li></ul></ul><ul><ul><li>Voice/Video messaging </li></ul></ul><ul><ul><li>Inline file/photo commenting & tagging </li></ul></ul><ul><ul><li>Mobile uploads </li></ul></ul><ul><ul><li>Downloadable file viewer support </li></ul></ul><ul><li>Personal Publishing </li></ul><ul><ul><li>Personal galleries for files, wikis, etc. </li></ul></ul><ul><ul><li>Auto sync with facebook, flickr, etc </li></ul></ul><ul><li>Theme Designer </li></ul><ul><ul><li>Theme a site/Group with an image for palate & improved configuration options. </li></ul></ul><ul><li>Enterprise Moderation Tools </li></ul>Focus: Custom Workflows, Mobile, Video, Personal Publishing, Theme Designer
  26. 27. Evolution 2.0 – Release Sept 09 <ul><li>Bridge to Community Server </li></ul><ul><ul><li>Pull relevant content from your internet site to show employees </li></ul></ul><ul><ul><li>Push employees to participate in customer community </li></ul></ul><ul><ul><li>Manage private “partner” communities </li></ul></ul><ul><li>Real time document feedback from office </li></ul><ul><ul><li>Add comments to a word document and have replies synced with online version </li></ul></ul><ul><ul><li>Inline document reviews & comments </li></ul></ul><ul><li>Video Conferencing </li></ul><ul><ul><li>Expand chat rooms to include video conferencing </li></ul></ul><ul><ul><li>Include meeting recordings </li></ul></ul><ul><li>Document Sync </li></ul><ul><ul><li>Keep my documents in-sync across communities & devices </li></ul></ul>
  27. 28. Harvest 3.0 – Release Sept 09 <ul><li>Community Rankings </li></ul><ul><ul><li>How does my community rank to similar communities scorecards. </li></ul></ul><ul><li>Interactive Visuals </li></ul><ul><ul><li>Play with the data in real time with filtering, changing perspectives, graph types, etc. </li></ul></ul><ul><li>Demographic Overlays </li></ul><ul><ul><li>Importing public demographic data and overlay with your personal demographics. </li></ul></ul>
  28. 29. Thank You <ul><li>E-mail: [email_address] </li></ul><ul><li>Blog: http://evolvingwe.com </li></ul><ul><li>Twitter: http://twitter.com/evolvingwe </li></ul>
  29. 30. One More Thing…
  30. 31. Graffiti – Roadmap <ul><ul><li>Focus: Small businesses, Content, Blogs, QnA </li></ul></ul><ul><li>Improved Hosting: Make it easier to host, configure, and manage multiple installations. </li></ul><ul><li>March 09 </li></ul><ul><ul><li>Graffiti 2.0 (Simple forums): Let people post comments & questions without logging into the site. </li></ul></ul><ul><li>July 09 </li></ul><ul><ul><li>Graffiti 2.2 (SaaS) : Simple form building. </li></ul></ul><ul><li>Oct 09 </li></ul><ul><ul><li>Graffiti 2.3 (Simple Wiki): Allow site content to be editable by visitors </li></ul></ul>
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