To Wiki or Not to Wiki

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    To Wiki or Not to Wiki - Presentation Transcript

    1. To Wiki or not to Wiki? Evelyn So 12 th August 2008
      • “ A wiki is a collection of web pages designed to enable anyone who accesses it to contribute or modify content”
      • Wikipedia
    2.  
    3.  
    4. Parallel Collaboration
      • Innovations
      • The MUST HAVE! syndrome
      • Wiki is new …
      • Collaboration is not
    5. Linear Collaboration
    6. Approval-based process
    7. Make new friends, but don’t forget old ones
      • Document versions
        • Single editor
        • Corporate requirements
      • Email
        • Best practice
      • Web –based collaboration
        • E.g. Webex, Conceptspace (visual)
      • Face to face!!
        • Review session
        • Whiteboarding
        • PROCESSES, CULTURE, STRATEGIC NEEDS, $$
    8. Document tracking Works if … Owner-based Limited revisions
    9. Voting via MS Outlook Works if … Quick response Limited options
    10. Wikis work well …
      • WHO
      • For groups that already know each other. (87% of organizations use wikis for internal , 27% using them externally)
      • For groups that are motivated to use new technology tools.
      • For users who are empowered in a collaborative environment with good support.
      • WHAT
      • For projects that require instant collaboration – local or remote
      • For projects that require instant archiving (every page revision is kept)
      • For assembling quick ideas instead of/in prep for formal documentation.
      • For "co-assembly" in addition to "co-editing“ i.e. Individuals contribute different pieces of a whole.
      • When a clear nucleus is provided. Users are more likely to "edit" than "create", relying on an established framework.
      • With a clear, well-defined, final product in mind (note: timeframe!)
      • With short deadlines as they are easy to build.
      • For documenting consensus rather than opinions.
    11. Who
      • Demographics
      • GenX
      • GenY (and younger)
      • Seniors
      • Technographics
      • Technophile
      • Technophobic
      • Company Culture
      • Inertia, slow to change
      • Eager to change
      • etc.
    12. Watch out for …
      • Can be and will be messy
      • In some situations, counter-effective or dangerous to show half-formed and speculative ideas
      • Need to patrol and handle possible power struggling
      • Does not replace human administrative maintenance
      • Does not replace formal documentation
      • Will be a learning curve for non-tech-savvy
    13.  
    14.  
    15.  
    16. Choosing a Wiki
      • Wikipedia.org
        • Comparison of Wiki software
        • Commercial and hosted software
      • Wikimatrix.org
        • Side by side comparison
        • User forum
      Copyright @2008
    17. Before you go Wiki-Diving…
      • Try it out - Lurk or Contribute
      • Evaluate - Who, Why, What, When, How
      • Pick tool(s) - Wiki? Not-Wiki? Mix & Match?
      • Gain support – Educate, Evangelize
      • Pilot – Run, Review
      • Evelyn So President, Noesium Consulting Inc. Evelyn.So@noesium .com http://noesium.wordpress.com
      Copyright @2008

    + Evelyn SoEvelyn So, 2 years ago

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