AIMS : To develop an awareness and understanding of the key skills that coaches require in providing the best possible support for their clients. AIMS and OBJECTIVES OBJECTIVES: <ul><li>To understand the role of the coach-client relationship </li></ul><ul><li>To develop the skills of effective coaching </li></ul><ul><li>To transfer best practice from the workshop and apply it to the coach-client relationship </li></ul>
FOUNDATIONS 90 % on TELEPHONE NON JUDGEMENTAL NON DIRECTIONAL NO ANSWER
A Definition of COACHING “ Coaching is about performing at your best through the individual and private assistance of someone who will challenge, stimulate and guide you to keep growing. ” by Gerard O ’ Donovan
COACHING IN ACTION THE G R O W MODEL Prepared by Gerard O ’ Donovan
PURPOSE To introduce participants as coaches to the powerful coaching method of the GROW sequence of questioning, and enable them to see their way forward on personal and work-related issues
INTRODUCTION For a coach to bring out the best in a performer, they must allow and enable them to review past performance. The purpose behind this is to determine the best place to begin changing their actions with a view to improving future performance.
PURPOSE To give participants a simple and effective coaching tool to improve their own performance on a job-related task. To enable them to learn self-coaching so that they can change their actions and improve future performance without supervisory help.
APPLICATION You can use this self-coaching activity as a trainer, line manager (who really wants to delegate) or external coach with staff or participants who must learn to trust their own experience as a basis for future, improved performance. The simple structure implicit in the process can be trusted by performers and supervisors.