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Low-Tech Remedies for High-Tech Headaches
Agenda <ul><li>Welcome! </li></ul><ul><li>7 Things </li></ul><ul><li>1 More Thing </li></ul><ul><li>Q & A </li></ul>
Common Problems  <ul><li>My Computer is Slow </li></ul><ul><li>I Can’t Print </li></ul><ul><li>I Can’t Get Online </li></u...
7 Things <ul><li>Firewall </li></ul><ul><li>Backup </li></ul><ul><li>Anti-Virus </li></ul><ul><li>Windows Updates </li></u...
7 Things <ul><li>1. Firewall </li></ul><ul><ul><li>What  </li></ul></ul><ul><ul><ul><li>Software (sometimes hardware) that...
7 Things <ul><li>2. Backup </li></ul><ul><ul><li>What  </li></ul></ul><ul><ul><ul><li>Hard Drives have 100% failure rate. ...
7 Things <ul><li>3. Anti-Virus </li></ul><ul><ul><li>What  </li></ul></ul><ul><ul><ul><li>Internet Connectivity + People =...
7 Things <ul><li>4. Windows Updates </li></ul><ul><ul><li>What  </li></ul></ul><ul><ul><ul><li>Windows requires updates to...
7 Things <ul><li>5. Spyware/Adware </li></ul><ul><ul><li>What  </li></ul></ul><ul><ul><ul><li>Unwanted, invisible rogue so...
7 Things <ul><li>6. Remove Trash </li></ul><ul><ul><li>What  </li></ul></ul><ul><ul><ul><li>Bits & Pieces of unused progra...
7 Things <ul><li>7. Defragment Your Hard Drive </li></ul><ul><ul><li>What  </li></ul></ul><ul><ul><ul><li>Hard Drives – li...
1 More Thing <ul><li>1. Update Your Computer Hardware’s Software </li></ul><ul><ul><li>What  </li></ul></ul><ul><ul><ul><l...
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I Hate My Slow Computer

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  • 06/02/09
  • Transcript of "I Hate My Slow Computer"

    1. 1. Low-Tech Remedies for High-Tech Headaches
    2. 2. Agenda <ul><li>Welcome! </li></ul><ul><li>7 Things </li></ul><ul><li>1 More Thing </li></ul><ul><li>Q & A </li></ul>
    3. 3. Common Problems <ul><li>My Computer is Slow </li></ul><ul><li>I Can’t Print </li></ul><ul><li>I Can’t Get Online </li></ul><ul><li>Where are My Programs? </li></ul><ul><li>Where’s My Homepage? </li></ul><ul><li>What’s That Toolbar? </li></ul><ul><li>Why all the Pop-Ups? </li></ul><ul><li>My Screen Looks Different </li></ul><ul><li>I Can’t ________ Anymore </li></ul>
    4. 4. 7 Things <ul><li>Firewall </li></ul><ul><li>Backup </li></ul><ul><li>Anti-Virus </li></ul><ul><li>Windows Updates </li></ul><ul><li>Spyware/Adware </li></ul><ul><li>Remove Trash (aka Gunk, Junk, Stuff) </li></ul><ul><li>Defragment Your Hard Drive </li></ul>
    5. 5. 7 Things <ul><li>1. Firewall </li></ul><ul><ul><li>What </li></ul></ul><ul><ul><ul><li>Software (sometimes hardware) that prevents unauthorized access to your computer. </li></ul></ul></ul><ul><ul><ul><li>Built into Windows. </li></ul></ul></ul><ul><ul><li>How </li></ul></ul><ul><ul><ul><li>Start > Control Panel > Windows Firewall > “On” </li></ul></ul></ul><ul><ul><li>Frequency </li></ul></ul><ul><ul><ul><li>Once </li></ul></ul></ul><ul><ul><ul><ul><li>(but check in on it) </li></ul></ul></ul></ul>
    6. 6. 7 Things <ul><li>2. Backup </li></ul><ul><ul><li>What </li></ul></ul><ul><ul><ul><li>Hard Drives have 100% failure rate. </li></ul></ul></ul><ul><ul><ul><li>Photos, photos, photos. </li></ul></ul></ul><ul><ul><li>How </li></ul></ul><ul><ul><ul><li>Online Backup – secure, safe, reliable, cheap </li></ul></ul></ul><ul><ul><ul><ul><li>carbonite.com, xdrive.com, allmydata.com, mozy.com </li></ul></ul></ul></ul><ul><ul><ul><li>Otherwise Copy to CD/DVD’s </li></ul></ul></ul><ul><ul><ul><li>Avoid “Backup/Restore” programs – iffy at best. </li></ul></ul></ul><ul><ul><li>Frequency </li></ul></ul><ul><ul><ul><li>Install Once </li></ul></ul></ul><ul><ul><ul><ul><li>Check in on it weekly </li></ul></ul></ul></ul>
    7. 7. 7 Things <ul><li>3. Anti-Virus </li></ul><ul><ul><li>What </li></ul></ul><ul><ul><ul><li>Internet Connectivity + People = Slow Computer </li></ul></ul></ul><ul><ul><ul><li>Internet Connectivity + Children = Very Slow Computer </li></ul></ul></ul><ul><ul><li>How </li></ul></ul><ul><ul><ul><li>Install Anti-Virus Program </li></ul></ul></ul><ul><ul><ul><ul><li>windowsonecare.com, symantec.com, avast.com </li></ul></ul></ul></ul><ul><ul><ul><li>Keep Anti-Virus Program Updated </li></ul></ul></ul><ul><ul><ul><ul><li>Only as good as latest “signature” </li></ul></ul></ul></ul><ul><ul><li>Frequency </li></ul></ul><ul><ul><ul><li>Install Once </li></ul></ul></ul><ul><ul><ul><ul><li>Check for updates Weekly </li></ul></ul></ul></ul>
    8. 8. 7 Things <ul><li>4. Windows Updates </li></ul><ul><ul><li>What </li></ul></ul><ul><ul><ul><li>Windows requires updates to stay healthy </li></ul></ul></ul><ul><ul><ul><li>Not always “Automatic” </li></ul></ul></ul><ul><ul><li>How </li></ul></ul><ul><ul><ul><li>Start > All Programs > Windows Update </li></ul></ul></ul><ul><ul><ul><ul><li>Or try www.update.microsoft.com </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Choose “Express”, wait for results </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Select everything, restart when prompted </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Repeat </li></ul></ul></ul></ul><ul><ul><li>Frequency </li></ul></ul><ul><ul><ul><li>Weekly </li></ul></ul></ul>
    9. 9. 7 Things <ul><li>5. Spyware/Adware </li></ul><ul><ul><li>What </li></ul></ul><ul><ul><ul><li>Unwanted, invisible rogue software that </li></ul></ul></ul><ul><ul><ul><li>changes the behavior of your computer </li></ul></ul></ul><ul><ul><ul><li>Symptoms: </li></ul></ul></ul><ul><ul><ul><ul><li>Unfamiliar homepages, slow performance, pop-ups, strange browser toolbars </li></ul></ul></ul></ul><ul><ul><li>How </li></ul></ul><ul><ul><ul><li>If not addressed by WindowsOneCare, Norton, etc. </li></ul></ul></ul><ul><ul><ul><ul><li>Install Ad-Aware (www.lavasoftusa.com) </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Download latest “definitions” </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Scan your system </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Remove what the scan finds </li></ul></ul></ul></ul><ul><ul><li>Frequency </li></ul></ul><ul><ul><ul><li>Weekly </li></ul></ul></ul>
    10. 10. 7 Things <ul><li>6. Remove Trash </li></ul><ul><ul><li>What </li></ul></ul><ul><ul><ul><li>Bits & Pieces of unused programs, websites, etc. that remain on your computer and slow it down </li></ul></ul></ul><ul><ul><li>How </li></ul></ul><ul><ul><ul><li>Download CCLEANER </li></ul></ul></ul><ul><ul><ul><ul><li>www.ccleaner.com </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Install (de-select Yahoo toolbar) </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Cleaner, Issues, Tools </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Check what runs at System Startup </li></ul></ul></ul></ul><ul><ul><li>Frequency </li></ul></ul><ul><ul><ul><li>Weekly (Remember to check for updates) </li></ul></ul></ul>
    11. 11. 7 Things <ul><li>7. Defragment Your Hard Drive </li></ul><ul><ul><li>What </li></ul></ul><ul><ul><ul><li>Hard Drives – like all of us - are busy and become fragmented (used & un-used space become entangled over time) </li></ul></ul></ul><ul><ul><ul><li>A Fragmented Drive is a slow drive </li></ul></ul></ul><ul><ul><li>How </li></ul></ul><ul><ul><ul><li>Start > All Programs > Accessories > System Tools > Disk Defragmenter </li></ul></ul></ul><ul><ul><ul><ul><li>Choose “Defragment” </li></ul></ul></ul></ul><ul><ul><li>Frequency </li></ul></ul><ul><ul><ul><li>Monthly (or more) </li></ul></ul></ul>
    12. 12. 1 More Thing <ul><li>1. Update Your Computer Hardware’s Software </li></ul><ul><ul><li>What </li></ul></ul><ul><ul><ul><li>Your computer is a collection of parts that interact with each other via “drivers”, “firmware”, “BIOS” etc. </li></ul></ul></ul><ul><ul><ul><li>Display Drivers, Sound Cards, Printers, Monitor, etc. </li></ul></ul></ul><ul><ul><li>How </li></ul></ul><ul><ul><ul><li>Dell.com, sony.com, hp.com, gateway.com, etc. </li></ul></ul></ul><ul><ul><ul><li>Search for Downloads specific to your system </li></ul></ul></ul><ul><ul><ul><ul><li>Have the site determine your system # if unsure </li></ul></ul></ul></ul><ul><ul><ul><li>Compare dates of available downloads with your system – download individually and check performance </li></ul></ul></ul><ul><ul><li>Frequency </li></ul></ul><ul><ul><ul><li>Monthly </li></ul></ul></ul>
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