Personal Information
Organization / Workplace
Milpitas, CA United States
Industry
Technology / Software / Internet
Website
www.nohold.com
About
noHold is the leader in Virtual Agent/Virtual Assistant technology. A Virtual Agent is similar to a live chat, but instead of interacting with a real person the end user interacts with an Artificial Intelligence (AI). Virtual Agents are used by Fortune 500 brands to increase Customer Satisfaction & Conversion, Decrease support costs, and capture actionable customer intelligence.
Tags
virtual agent
virtual assistant
self-service
knowledge management
virtual agents
customer support
customer satisfaction
artificial intelligence
nohold
virtual assistants
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social media
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cisco systems
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pop-up virtual agent
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diego ventura
tarik mahmoud
guide me by cisco
knowledge base
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double byte
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single byte virtual agents
multiple languages e language support
virtual assistants in other languages
multilinugal virtual agents
esupport avatar
avatars
avatar
3d digital persona
3d digital character
interactive web response
See more
Presentations
(15)Documents
(1)Infographics
(1)Likes
(1)How to Increase Sales by Tracking Four Specific Problems - by noHold Inc.
noHold, Inc.
•
10 years ago
Personal Information
Organization / Workplace
Milpitas, CA United States
Industry
Technology / Software / Internet
Website
www.nohold.com
About
noHold is the leader in Virtual Agent/Virtual Assistant technology. A Virtual Agent is similar to a live chat, but instead of interacting with a real person the end user interacts with an Artificial Intelligence (AI). Virtual Agents are used by Fortune 500 brands to increase Customer Satisfaction & Conversion, Decrease support costs, and capture actionable customer intelligence.
Tags
virtual agent
virtual assistant
self-service
knowledge management
virtual agents
customer support
customer satisfaction
artificial intelligence
nohold
virtual assistants
customer experience
customer service
knowledge management platform
ecommerce
online support
help desk
byod
helpdesk solution
nohold virtual agents
customer journey mapping
instantsupport
telecommunications
help desk solutions
it service management
albert
interactive
sicura
smarter self-service
sales
call centers
how to
eservices
call center virtual agent
mobile virtual agent
cisco and nohold case study
star awards by tsia
web self service
live chat integration
live chat and virtual agent integration
marketing advisor
marketing virtual assistant
legal advisor
api
single point of search
best practices
cross-selling
return on investment
analytics
metrics
roi
support
business
infographic
ji
microsoft
windows 7
reduce resolution time
cio
business case
average handle time
call center
ioe
internet of everything
applications
man to machine
smartphones
smart machines
human element
machine to machine
salesforce.com
customer relationship management
crm
saleforce
digital assistant
chatbot
obamacare
health care
affordable care act
customer spotlight
faq
webroot
press release
financial industry
qr code virtual agent
brick and mortar sales
etailers
showroomers
social media for ecommerce
customer experience that is easy to socialize
virtual asssistant
retailers
guided selling
how to increase sales
showrooming
virtual sales rep
ecommerce virtual assistant
virtual ass
knowledge
the association of support professionals award
win
technology
how-to
tsia star award
crm excellence award
self
one repository of information
information technology
call center sales
cart abandonment
salesadvisor
online sales
online shopping
profitability
e-commerce
top line
revenue
social media
live chat
multichannel support
jd power awards
crm awards
e-service
eservice
esupport
cisco systems
windows help
iphone help
self-help tool
motorola modem virtual assistant
nohold and motorola
motorola virtual assistant
nohold webinar
motorola webinar
pop-up virtual agent
co-browsing virtual agent
embedded virtual agent
social media virtual agent
support as the leader in innovation
cisco self service
tsw 2012
diego ventura
tarik mahmoud
guide me by cisco
knowledge base
cisco
technology services world (tsw)
double byte
global support strategy
single byte virtual agents
multiple languages e language support
virtual assistants in other languages
multilinugal virtual agents
esupport avatar
avatars
avatar
3d digital persona
3d digital character
interactive web response
See more